AGENDA Meeting of the Board of Directors MONDAY, September 21, 2015

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1 MOUNTAIN AREA REGIONAL TRANSIT AUTHORITY AGENDA Meeting of the Board of Directors MONDAY, September 21, 2015 Hootman Community Senior Center 2929 Running Springs School Rd. Running Springs, CA CLOSED SESSION 12:30 p.m. In accordance with Government Code Section Conference regarding General Manager s Performance OPEN SESSION 1:00 p.m. Board Members Terisa Bonito, Member-at-Large Liz Harris, 3 rd Supervisorial District Bob Jackowski, City of Big Bear Lake Bill Priest, 2 nd Supervisorial District Randy Putz, City of Big Bear Lake 1.0 CALL TO ORDER 1.1 Pledge Of Allegiance 1.2 Roll Call 2.0 STAFF PRESENTATIONS None 3.0 COMMITTEE REPORTS None 4.0 PUBLIC COMMENTS Members of the public may address the Board on any item not on the posted agenda by completing a Request to Speak form. There is a three (3) minute time limit for addressing the board. The Brown Act prohibits Board members from taking action on items not listed on the agenda.

2 5.0 CONSENT CALENDAR: RECEIVE & FILE All matters listed under the Consent Calendar are to be considered routine by the MARTA Board and will be enacted upon by one motion in the form listed. There will be no separate discussion of items unless, before the MARTA Board votes on the motion to adopt, members of the Board request specific items to be removed from the Consent Calendar for separate action. 5.1 Approval of Minutes of the August 17, 2015 Board Meeting 5.2 Operational Reports for August a Bear Valley Operations 5.2b Crestline Operations 5.2c Ridership Graphs 5.3 Financial Reports for August CARRY OVER ITEMS None 7.0 NEW BUSINESS 5.3a Budget Performance 5.3b Monthly Performance Statistics Report 7.1 Award of Contract for RFB # : Short Range Transit Plan Action Requested: Approve and File 8.0 GENERAL MANAGER/CEO S REPORT 9.0 GENERAL COMMENTS AND ANNOUNCEMENTS 9.1 Administration 9.2 Board Members 10.0 ADJOURNMENT Next regularly scheduled Board Meeting will be held Monday, October 19, 2015, 1:00 p.m. at MARTA s facility located at 621 Forest Shade Rd., Crestline, CA. Board Meeting of: September 21,

3 Item 5.1 MOUNTAIN AREA REGIONAL TRANSIT AUTHORITY MINUTES OF BOARD MEETING MONDAY, August 17, 2015 City of Big Bear Lake Big Bear Blvd. Big Bear Lake, CA CLOSED SESSION 12:30 p.m. In accordance with Government code Section Conference regarding General Manager s performance OPEN SESSION - 1:00 p.m. Board Members Present: Terisa Bonito, Member-at-Large Liz Harris, San Bernardino County, 3 rd Supervisorial District Robert Jackowski, City of Big Bear Lake William Priest, San Bernardino County, 2 nd Supervisorial District Randy Putz, City of Big Bear Lake Agency Personnel: Sandra Benson, Operations Manager Kathy Hawksford, General Manager/CEO BettyAnn Merrill, Administrative Assistant Members Excused: None Other: John Riley, The Grizzly 1.0 CALL TO ORDER Chairman Jackowski called the meeting to order at 12:33 p.m. 1.1 Roll Call Roll call was taken noting that all Members were present. Member Harris arrived at 1:11 p.m. 1.2 CONVENE TO CLOSED SESSION Chairman Jackowski called for comment from the public. None was offered. Chairman Jackowski convened to Closed Session at 12:34 p.m. Chairman Jackowski adjourned to Open Session at 1:02 p.m. Board Meeting of: September 21,

4 Item RECONVENE OPEN SESSION Chairman Jackowski reconvened to Open Session at 1:09 p.m. 1.4 Report on Closed Session Chairman Jackowski stated that there was no reportable action taken during the Closed Session. 1.5 Pledge of Allegiance Vice Chairman Bonito led the group in the Pledge of Allegiance. 2.0 STAFF PRESENTATIONS In gratitude for his service on the MARTA Board Ms. Hawksford presented a gift to Mayor Caretto 3.0 COMMITTEE REPORTS None 4.0 PUBLIC COMMENTS None 5.0 CONSENT CALENDAR Chairman Jackowski called for discussion of the Consent Calendar. Motion to approve was made by Member Harris with second by Member Bonito. A roll call vote was taken with the motion passing unanimously. 6.0 CARRY OVER ITEMS None 7.0 NEW BUSINESS 7.1 Declaration of Surplus and Disposal of Equipment The Board was informed that MARTA currently has three vehicles (5, 6 & 14) which have exceeded their life expectancy, which is five years or 150,000 miles. These vehicles are non-operational and costs of repairs exceed their value. These vehicles will be put up for auction. Motion to declare these vehicles as surplus and direct General Manager to dispose of them was made by Member Bonito with second by Member Putz. A roll call vote was taken with motion passing unanimously. 7.2 MARTA s Mission Statement A discussion regarding the possible updating of MARTA s mission statement took place. Direction was given to schedule a workshop where the Board could further discuss a new mission statement. 7.3 Request for Proposals for Information System Project A Request for Proposals (RFP) for qualified firms to provide services to design, install and maintain a Technology System for MARTA s transportation services was recommended for approval. The RFP solicits proposals to provide hardware and software intended to improve communications and collect reliable data used by management in service planning and reporting. In addition, it will allow real-time access Board Meeting of: September 21,

5 Item 5.1 to schedules and vehicle location via the internet and mobile apps. Cost of this project is estimated to be $175,000 with an annual maintenance cost of $12,000. Funding to cover the project has been allocated in the FY15-16 Capital Budget. Additionally a cost savings from elimination of personnel to manually enter data and replacement of current Global Positioning System fees will cover the annual licensing fee. Chairman Jackowski inquired as to how many proposals were expected to be received and wanted to know if a presentation of the system would be made to the Board. Ms. Hawksford stated that after the selection process was completed the selected firm will be invited to make a presentation to the Board. Motion to approve the release of the RFP was made by Member Bonito with a second by Member Priest. A roll call vote was taken with the motion passing unanimously. 8.0 GENERAL MANAGER S REPORT Ms. Hawksford reported on the following items: A contest to name the new technology being solicited was held. Driver, Ken Belanger s suggested name of Support Technology and Administrative Resource (STAR) was selected. Ms. Hawksford commented that the technology system or STAR is much more than tables, it includes proprietary software for data collection, GPS, and scheduling and vehicle location apps. MARTA received a phone call from the owner of the Interlaken Shopping Center requesting that MARTA move the bus stop to another location due to traffic congestion, trash accumulation from passengers, and loitering at the stop by transients. She will be contacting him to discuss alternate locations and work with him to find a resolution to the situation. Omnitrans will be holding an open house for the new Transit Center at Rialto Ave and F Street in San Bernardino on Monday, August 24, Omnitrans has agreed to allow MARTA s drivers access to the drivers facilities. Omnitrans has also agreed to sell MARTA media and passes at the new center. Ms. Hawksford extended an invitation for Board to attend the grand opening ceremonies and tour of the new facility. MARTA provided three days of transportation for the Special Olympians visiting the Big Bear Valley. Each day began at 7:00 a.m. and ended at 9:00 p.m. RIM area cancelled the service they had scheduled and thanked MARTA for their willingness to provide transportation to the special visitors. MARTA provided a day of transportation for the Easter Seals campers. All campers wanted to ride the Trolley; however, the Trolley can only accommodate two wheelchairs at a time and there were six campers using wheelchairs. The drivers resolved the issue allowing these campers to ride the trolley by assisting them from their wheelchairs into the seats. Ms. Hawksford shared a letter of thanks received from them. Recently, Morongo Basin Transit Authority (MBTA) lost their certified trainer in the midst of training new drivers. At MBTA s request for assistance, Supervisor/Trainer, Lois Lane, and a driver were sent to MBTA to complete the required training for MBTA. Board Meeting of: September 21,

6 Item 5.1 Arrangements were made with MBTA to provide the MARTA employees with lodging and MBTA will reimburse MARTA for travel and time worked. 9.0 GENERAL COMMENTS AND ANNOUNCEMENTS 9.1 ADMINISTRATION Ms. Hawksford requested that Chairman Jackowski appoint two members of the Board to an ad hoc personnel committee. Members Bonito and Priest volunteered to serve. Ms. Benson reported that there has been an unusually difficult time recently in keeping the Fixed Route on schedule. Driver s reported that it is due to the increased number of wheelchair passengers on this route. A ridership report revealed that in July 2014, 85 wheelchair passengers were transported and July 2015, 176 wheelchair passengers were transported, thus substantiating the drivers report. 9.2 BOARD MEMBERS Chairman Jackowski and Member Harris both stated they were looking forward to the upcoming workshop for further discussion of MARTA s Mission Statement ADJOURNMENT 10.1 Chairman Jackowski adjourned the meeting at 2:16 p.m. Next regularly scheduled Board Meeting will be held Monday, September 21, 2015, at 1:00 p.m., at the Hootman Community Senior Center, 2929 Running Springs School Rd., Running Springs, CA. Board Meeting of: September 21,

7 Item 5.2a Ridership Month-to-Month Comparison Bear Valley Dial-a-Ride 17 No Shows Bear Valley Fixed Route Weekend Trolley = 194 passengers Booster Service = 75 passengers Bear Valley OTM Metrolink transfers = 16 (-24%) BIG BEAR VALLEY Report of Operating Activities AUGUST 2015 AUG 2015 JUL 2015 % Difference % 9,143 9,648-5% % Total 10,723 11,277-5% Ridership Fiscal Year Monthly Comparison AUG 2015 AUG % Difference Bear Valley Dial-a-Ride % Bear Valley Fixed Route 9,143 8,900 3% Bear Valley OTM 857 1,012-15% Total 10,723 10,690 0% Dropped Service Date Route Service Hrs Lost Mileage Lost Reason None Total Road Calls Date Vehicle Description Resolution Time Lost None Accidents Date Vehicle Description Injuries Time Lost T-01 Driver clipped mirror on vehicle next to it while backing into parking stall 0 0 Comments Bus Driver/Dispatcher On Time Performance Dirty / Other Maint Issue Rude / Discourteous Unsafe Driving Bus Departed Early/Late Other Complaint Service Suggestion Commendation RECOMMENDATION Receive and file. Board Meeting of: September 21,

8 Item 5.2b Ridership Month-to-Month Comparison RIM Dial-a-Ride 21 No Shows Booster service = 47passengers CRESTLINE Report of Operating Activities AUGUST 2015 AUG 2015 JUL 2015 % Difference % RIM Fixed Route 1,978 2,204-10% % RIM OTM Metrolink transfers = 20 (-26%) Total 3,501 3,754-7% Ridership Fiscal Year Monthly Comparison AUG 2015 AUG 2014 % Difference RIM Dial-a-Ride % RIM Fixed Route 1,978 2,096-6% RIM OTM 870 1,032-16% Total 3,501 3,663-4% Dropped Service Date Route Service Hrs Lost Mileage Lost Reason None Total 0:00 0 Road Calls Date Vehicle Description Resolution Time Lost None Accidents Date Vehicle Description Injuries Time Lost None Comments Bus Driver/Dispatcher On Time Performance Other Complaint Service Suggestion Commendation Dirty / Other Rude / Unsafe Bus Departed Early/Late Maint Issue Discourteous Driving RECOMMENDATION Receive and file. Board Meeting of: September 21,

9 Item 5.2c Bear Valley Dial-a-Ride Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY FY Bear Valley Off-the-Mountain 1,400 1,200 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY ,121 1, ,162 1,091 1,069 1, Bear Valley Fixed Route 12,000 10,000 8,000 6,000 4,000 2,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY ,537 8,900 8,196 8,935 7,822 9,654 9,068 8,791 9,036 8,070 8,157 8,655 FY ,648 9,143 Bear Valley Fiscal Year-to-Date Comparison 22,200 22,000 22,000 21,800 21,600 21,400 21,200 21,132 21,000 20,800 20,600 FY14-15 FY15-16 Board Meeting of: September 21,

10 Item 5.2c RIM Dial-a-Ride Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY Fy RIM Off-the-Mountain 1,200 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY , FY RIM Fixed Route 3,000 2,500 2,000 1,500 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY ,101 2,096 1,792 2,488 1,811 2,003 2,159 1,906 1,998 1,884 1,662 1,982 FY ,204 1,978 RIM Fiscal Year-to-Date Comparison 7,260 7,250 7,240 7,230 7,220 7,210 7,200 7,190 7,255 7,205 7,180 FY14-15 FY15-16 Board Meeting of: September 21,

11 Item 5.2c Bear Valley Total All Services 14,000 12,000 10,000 8,000 6,000 4,000 2,000 0 Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY ,442 10,690 9,718 10,611 9,364 11,483 10,955 10,628 10,932 9,751 9,843 10,257 FY ,277 10,723 Bear Valley / RIM Total Off-the-Mountain 2,500 2,000 1,500 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY ,112 2,044 1,864 1,877 1,690 1,979 1,979 1,871 1,905 1,874 1,778 1,859 FY ,827 1,727 RIM Total All Services 4,500 4,000 3,500 3,000 2,500 2,000 1,500 1, Jul Aug Sep Oct Nov Dec Jan Feb Mar Apr May Jun FY ,542 3,663 3,397 4,137 3,142 3,399 3,681 3,410 3,557 3,595 3,028 3,507 FY ,754 3,501 Total MARTA Ridership Fiscal Year-to-Date Comparison 29,400 29,255 29,200 29,000 28,800 28,600 28,337 28,400 28,200 28,000 27,800 FY14-15 FY15-16 Board Meeting of: September 21,

12 Item 5.3a Mountain Area Regional Transit Authority Budget Performance August 2015 Fiscal Year to Date Previous Fiscal Year Comparison Current Month FY Budget % of Budget $ Remaining Aug 15 Aug 14 $ Change % Change Jul - Aug 15 Ordinary Income/Expense Income Advertising Revenue % , % 3,655 Fare Revenue Pass & Token Sales 4, , , % 6, , % 31, Fare Revenues 21, , , % 45, , % 229,839 Total Fare Revenue 26, , % 51, , % 261,397 Government Assistance FTA (f) Operating % % FTA Operating % , % 209,441 Total FTA % , % 209,441 Local Trans. Funds (LTF) City of Big Bear Lake % , % 227, LTF Valley % , % 220, San Bernardino County % ,650, % 1,650,788 Total Local Trans. Funds (LTF) % ,097, % 2,097,985 Measure I Funds San Bernardino County % 29, , % 88,677 Total Measure I Funds % 29, , % 88,677 Total Government Assistance % 29, ,425, % 2,396, Interest Income % % Reimbursements % 2, % Gain (Loss) on Disposal % 5, % 0.00 Total Income 26, , % 89, ,742, % 2,652,804 Expense Operations Driver/Dispatch Dispatch Holiday % , % 2, Dispatch Overtime % , % 6, Dispatch Sick % , % 2,392 Board Meeting of: September 21, Dispatch Vacation , % , % 1, Dispatch Wage 7, , , % 17, , % 75,145

13 Item 5.3a Mountain Area Regional Transit Authority Budget Performance August 2015 Current Month Previous Fiscal Year Comparison Fiscal Year to Date Aug 15 Aug 14 $ Change % Change Jul - Aug 15 FY Budget % of Budget $ Remaining Driver Holiday % 2, , % 26, Driver Overtime 1, , % 3, , % 10, Driver Sick % , % 16, D&D Training & Travel 1, , , % 1, , % 14, Driver Vacation 4, , % 9, , % 28, Driver Wages 53, , , % 97, , % 555,446 Total Driver/Dispatch 69, , , % 134, , % 738,532 Driver/Dispatch Testing DMV Pull Notices % % Exams/Drug Screens/Licenses % 1, , % 2,038 Total Driver/Dispatch Testing % 1, , % 2,109 Ops Mgt/Staff Ops Mgt/Staff Holiday % , % 5, Ops Mgt/Staff Salaries 12, , % 29, , % 127, Ops Mgt/Staff Sick % , % 3, Ops Mgt/Staff Vacation 1, , % 2, , % 4,764 Total Ops Mgt/Staff 13, , , % 32, , % 140,828 Maint Consumables Fuel , , % 30, , % 379, Oil & Fluids % , % 4, Parts & Supplies 1, , % 3, , % 58, Tires , , % , % 66,959 Total Maint Consumables 1, , , % 34, , % 509, Radio Fees % , % 5, GPS Fees % , % 4, Uniform Replacement % , % 5,313 Total Operations 86, , , % 204, ,611, % 1,406,321 Maintenance Facilities Maintenance & Repair , , % 2, , % 22,479 Maint Maint Holiday % , % 5, Maint Overtime % , % Maint Salaries/Wages 11, , , % 14, , % 123, Maint Sick % , % 4,899 Board Meeting of: September 21,

14 Item 5.3a Mountain Area Regional Transit Authority Budget Performance August 2015 Current Month Previous Fiscal Year Comparison Fiscal Year to Date Aug 15 Aug 14 $ Change % Change Jul - Aug 15 FY Budget % of Budget $ Remaining Maint Vacation , , % , % 6,579 Total Maint 11, , , % 16, , % 140, Maint Inspections & Lic. Fees % , % 1,872 Maint Outside Services Accident Repairs % , % 10, Other - Testing, Towing, etc % , % 9,196 Total Maint Outside Services % , % 19, Maint Uniform Rental/Purchase % , % 7,550 Total Maintenance 12, , , % 19, , % 191,797 Administrative Admin Admin Holiday % , % 7, Admin Mileage & Reimbursements % , % 1, Admin Overtime % % Admin Salaries/Wages 16, , , % 27, , % 185, Admin Sick Leave , , % , % 7, Admin Travel & Training % , % 10, Admin Vacation % 1, , % 21,445 Total Admin 16, , , % 31, , % 233,449 Advertising Classifieds % , % Public Notices % , % 885 Total Advertising % , % 1,719 Banking/Payroll Fees Bank Service Charges % % Interest Expense % % QBs Payroll Processing Fee % , % Credit Card Discounts % % 208 Total Banking/Payroll Fees ,329.54% 1, , % 539 Board Board Stipend % , % 1, Board Travel % % 747 Total Board % , % 2,507 Board Meeting of: September 21,

15 Item 5.3a Mountain Area Regional Transit Authority Budget Performance August 2015 Fiscal Year to Date Previous Fiscal Year Comparison Current Month FY Budget % of Budget $ Remaining Aug 15 Aug 14 $ Change % Change Jul - Aug Dues & Subscriptions % , % 2,500 Insurance/Benefits General Liability Insurance % % Health & Welfare 17, , , % 34, , % 165, Payroll Taxes 8, , , % 12, , % 116, Property Insurance 12, , % 12, , % 1, Retirement 401a 1, , % 4, , % 20, Union Pension , , % 1, , % 11, Workers' Comp % , % 2,936 Total Insurance/Benefits 40, , , % 64, , % 319, Marketing/Promotions , , % , % 20,667 Office Equipment Office Equipment Lease % 1, , % 7, Office Equipment Maint % , % 19,048 Board Meeting of: September 21, Software License & Fees % , % 30,117 Total Office Equipment , , % 2, , % 56, Office Supplies % 1, , % 8, Postage & Delivery % , % 1, Printing & Reproduction % 2, , % 12,007 Professional Services Consultant Svcs. 4, , , % 5, , % 58, Legal , , % 1, , % 15,706 Total Professional Services 4, , % 7, , % 74, Trep % , % 15,000 Utilities Gas/Water/Electric/Trash , , % 2, , % 24, Internet Services % , % 4, Telephone , , % 2, , % 23,888 Total Utilities 1, , , % 6, , % 53,244 Total Administrative 63, , , % 118, , % 801,439 Total Expense 161, , , % 342, ,742, % 2,399,557 Net Ordinary Income -135, , , % -253,

16 FY Monthly Performance Statistics Systemwide Summary Item 5.3b Board Meeting of: September 21, Level Item Reporting Route #: BBV DAR BBV EXP BBV FR BBV OTM BBVBooster BBVTrolley RIM DAR RIM FR-2 RIM FR-4 RIM OTM RIMBooster RIMFR-4DAR Program: Big Bear Valley DAR Big Bear Valley Fixed Route Crestline DAR Crestline Fixed Route Mode: Bus (Motorbus) Demand Response System Total: All Routes Performance Statistics for August Passenger Operating Operating Passenger Passengers Cost Cost Revenue Revenue Farebox Revenue Operating Passenger Per Per Per Per Per Recovery Passengers Hours Costs Revenue Rev. Hour Passenger Rev. Hour Passenger Rev. Hour Ratio $22,988 $1, $31.80 $62.28 $2.54 $ % $6,737 $ $7.40 $52.83 $1.02 $ % 7, $44,720 $9, $5.62 $53.17 $1.17 $ % $15,859 $5, $18.50 $56.63 $5.89 $ % $138 $ $1.84 $92.04 $0.80 $ % $4,300 $ $22.16 $50.97 $1.95 $ % $23,962 $1, $40.75 $66.55 $2.91 $ % 1, $12,643 $2, $9.97 $53.52 $1.74 $ % $15,503 $ $21.84 $56.49 $1.21 $ % $14,902 $3, $17.13 $59.37 $3.93 $ % 47 $184 $ $44 $ $22,988 $1, $31.80 $62.28 $2.54 $ % 10,000 1,334.5 $71,754 $15, $7.18 $53.77 $1.57 $ % $23,962 $1, $39.54 $66.55 $2.90 $ % 2, $43,048 $6, $14.87 $56.52 $2.30 $ % 12,895 2,096.1 $114,803 $22, $8.90 $54.77 $1.74 $ % 1, $46,950 $3, $35.33 $64.39 $2.70 $ % 14,224 2,825.3 $161,753 $26, $11.37 $57.25 $1.83 $ % TransTrack Manager 9/10/ :10:44 ET Page 1 of 1

17 FY Monthly Performance Statistics Systemwide Summary Item 5.3b Board Meeting of: September 21, Level Item Reporting Route #: BBV DAR BBV EXP BBV FR BBV OTM BBVBooster BBVTrolley RIM DAR RIM FR-2 RIM FR-4 RIM OTM RIMBooster RIMFR-4DAR RIMGV DAR Program: Big Bear Valley DAR Big Bear Valley Fixed Route Crestline DAR Crestline Fixed Route Mode: Bus (Motorbus) Demand Response System Total: All Routes Performance Statistics for Year-To-Date Through August -- July 1, 2015 to August 31, 2015 Operating Operating Passenger Passenger Passengers Cost Cost Revenue Revenue Farebox Revenue Operating Passenger Per Per Per Per Per Recovery Passengers Hours Costs Revenue Rev. Hour Passenger Rev. Hour Passenger Rev. Hour Ratio 1, $51,341 $3, $35.80 $72.13 $2.50 $ % 1, $15,773 $1, $8.33 $60.40 $0.99 $ % 15,131 1,669.7 $101,598 $17, $6.71 $60.85 $1.15 $ % 1, $36,879 $10, $20.78 $64.89 $5.64 $ % 1, $2,104 $ $1.74 $63.41 $0.74 $ % $8,672 $ $15.46 $57.22 $1.57 $ % 1, $53,670 $3, $49.60 $76.30 $2.82 $ % 2, $31,307 $4, $11.30 $61.58 $1.66 $ % 1, $36,787 $1, $26.07 $64.71 $1.17 $ % 1, $34,616 $6, $19.46 $67.50 $3.83 $ % $704 $ $4.14 $59.76 $3.52 $ % 38 $98 $ $9 $2.30 1, $51,341 $3, $35.80 $72.13 $2.50 $ % 20,566 2,683.9 $165,026 $31, $8.02 $61.49 $1.51 $ % 1, $53,670 $3, $47.75 $76.30 $2.81 $ % 6,131 1,601.5 $103,415 $13, $16.87 $64.57 $2.23 $ % 26,697 4,285.4 $268,440 $44, $10.06 $62.64 $1.67 $ % 2,558 1,415.2 $105,011 $6, $41.05 $74.20 $2.64 $ % 29,255 5,700.6 $373,451 $51, $12.77 $65.51 $1.76 $ % TransTrack Manager 9/10/ :13:58 ET Page 1 of 1

18 Performance Indicators & Data August - FY 2016 August - FY 2015 Percentage Variance Monthly Performance Scorecard August, FY System - System-Wide All Routes FY 2016 YTD FY 2015 YTD YTD Variance Farebox Recovery Ratio 16.08% 10.81% 48.75% 13.77% 8.75% 57.37% Operating Costs Per Revenue Hour $57.25 $86.22 (33.60%) $65.51 $ (41.55%) Passenger Revenue Per Revenue Hour (a) $9.21 $9.32 (1.18%) $9.02 $9.80 (7.96%) Subsidy Per Revenue Hour $48.05 $76.90 (37.52%) $56.49 $ (44.76%) Operating Cost Per Revenue Mile $3.18 $4.71 (32.48%) $3.67 $6.07 (39.54%) Passenger Revenue Per Revenue Mile $0.51 $ % $0.50 $0.53 (5.66%) Subsidy Per Revenue Mile $2.67 $4.20 (36.43%) $3.16 $5.54 (42.96%) Operating Costs Per Passenger $11.37 $16.76 (32.16%) $12.77 $21.84 (41.53%) Passenger Revenue Per Passenger (Avg Fare) (a) $1.83 $ % $1.76 $1.91 (7.85%) Subsidy Per Passenger $9.54 $14.95 (36.19%) $11.01 $19.93 (44.76%) Operating Cost Per Passenger Mile Passenger Revenue Per Passenger Mile (a) Subsidy Per Passenger Mile Passengers Per Revenue Hour (1.96%) % Passengers Per Revenue Mile % % Revenue Miles Between NTD Reportable Accidents Percentage of Trips On Time 85.6% 55.2% 85.5% (35.41%) Passengers Served Between Complaints 7,112 5,851 4, % Complaints Per 100,000 Passengers % (19.27%) Revenue Miles Between NTD System Failures (c) 101,882 Total Miles Between Total NTD System Failures (c) 110,359 Total Miles Between NTD Major System Failures (d) Passengers 14,224 14,353 (0.90%) 29,255 28, % Passenger Miles Revenue Hours 2,825 2, % 5,701 5, % Total Hours 3,102 3, % 6,293 6, % Revenue Miles 50,865 51,072 (0.41%) 101, ,882 (0.02%) Total Miles 55,139 55,179 (0.07%) 110, , % Operating Costs $161,753 $240,600 (32.77%) $373,451 $618,895 (39.66%) Passenger Revenue (a) $26,007 $26,015 (0.03%) $51,406 $54,131 (5.03%) Operating Subsidy $135,746 $214,585 (36.74%) $322,045 $564,764 (42.98%) NTD Reportable Accidents (b) % % Total Roadcalls (NTD System Failures) (c) % 0 1 (100.00%) Major Mechanical Failures (Roadcalls) (d) % % Complaints % 5 6 (16.67%) Trips On Time ,852 (91.68%) On-Time Performance Trips Sampled 1, ,167 (87.13%) (a) Includes Auxiliary Revenues and other Local Support related to reduced fares. (b) Collision Accidents reportable per NTD Definition. (c) Total System Failures per NTD Definition. (d) Major System Failures per NTD Definition. Year To Date Performance Item 5.3b Board Meeting of: September 21, TransTrack Manager Page 1 of 1 9/10/2015 7:12:36PM ET

19 Item 7.1 MEMO TO: FROM: SUBJECT: BOARD OF DIRECTORS KATHY HAWKSFORD, GENERAL MANAGER/CEO SHORT RANGE TRANSIT PLAN Issue Shall the Board of Directors award a contract for developing a Short Range Transit Plan for fiscal years 2017 through 2021? Background Included in the County s Measure I Strategic Plan is a requirement for each jurisdiction in the rural Mountain/Desert subareas to develop a Five Year Capital Improvement Plan. While In the past, SANBAG took the lead in hiring firms to assist the transit agencies in the county in developing their agency s SRTP, this responsibility has been designated to the agencies. A Request for Proposals (RFP) # was released July 21, 2015 inviting interested firms to submit proposals to assist MARTA in developing a strategic plan that analyses and plans for future financial expenses and service planning needs for Fiscal Years 2017 through The RFP was published in local newspapers and posted on MARTA s website. Proposals were received from two qualified firms; IBI Group, Irvine CA., and Michelle Kirkhoff Consulting, LLC, Big Bear City, CA. An evaluation team consisting of six transit professionals reviewed and evaluated the proposals based on responsiveness and comprehensiveness of the proposal, understanding of the project needs, qualifications, experience and expertise of the firm and those on the project team, work plan and schedule, references, and cost. While the evaluation team considered both proposals very good, in the final scoring Michelle Kirkhoff Consulting, LLC received the highest score. Financial Impact As provided for in MARTA s Fiscal Year 2016 Capital Budget, the cost of this project, $64,996, will be paid for with State Transit Assistance Funds. Recommendation Recommend that the Board of Directors approve awarding Michelle Kirkhoff Consulting, LLC a contract in the amount of $64,996 for the development of MARTA s FY Short Range Transit Plan. Mountain Area Regional Transit Authority Board of Directors Motion: Second: Witnessed: Member Aye Nay Abstained Absent Terisa Bonito L. Harris B. Jackowski W. Priest R. Putz Board Meeting of: September 21,

20 CONTRACT NO MOUNTAIN AREA REGIONAL TRANSIT AUTHORITY AND MICHELLE KIRKHOFF CONSULTING, LLC FOR PROFESSIONAL SERVICES THIS CONTRACT is entered into this 21 st day of September, 2015, by and between the Mountain Area Transit Authority, hereafter called AUTHORITY, whose address is Fox Farm Road and Michelle Kirkhoff Consulting, LLC, hereafter called CONTRACTOR whose address is 1357 E. Big Bear Blvd., Big Bear City, CA AUTHORITY and CONTRACTOR are each a Party and collectively the Parties. RECITALS: WHEREAS, the AUTHORITY requires professional and consulting services with respect to providing a Short Range Transit Plan; and, WHEREAS, CONTRACTOR has the skills and knowledge necessary to provide such services to the AUTHORITY. NOW THEREFORE, the Parties agree to the following terms and conditions: 1. SERVICES CONTRACTOR shall, under the direction of MARTA s General Manager or her designee, provide contract management services for AUTHORITY s various programs. Contract management services will include, but not be limited to the following tasks: Summary of key stakeholders and approach. Conduct research summarizing findings and highlighting impacts to SRTP efforts and recommendations. Conduct research, analyze and evaluate service performance standards, and develop recommendations for system/route improvements. Conduct a financial review to evaluate project expenditures for operating and capital projects compared with anticipated revenue streams determining whether cost are sustainable over the plan timeframe and develop short range operating and capital plans. Present a comprehensive SRTP including 15-year service, operating, and capital action plan. 1

21 2. CONTRACT TERM This Contact will commence on the 21 st day of September, 2015, and remain in effect until June 30, 2016 until otherwise terminated or amended as hereinafter provided. 3. TERMINATION Termination for Convenience. AUTHORITY may terminate this Contract at any time by serving thirty (30) day written notice to this effect on CONTRACTOR. CONTRACTOR shall be paid its costs, including Contract close-out costs, and profit on work performed up to the time of termination. Termination for Cause. Additionally, in the event of misconduct or the failure to perform required services, AUTHORITY may immediately terminate this Contract by written notice to CONTRACTOR. CONTRACTOR shall not be reimbursed for any services or expenses beyond the termination date of the Contract and AUTHORITY shall incur no penalty for exercising its termination rights. AUTHORITY s General Manager shall have the authority in her sole discretion to give notice of termination on behalf of the AUTHORITY. 4. COMPENSATION & INVOICING Total compensation to CONTRACTOR for full and complete performance of AUTHORITY contract management services and compliance with all the terms and conditions of this Contract including reimbursable expenses, shall not exceed $65,000. CONTRACTOR shall not be entitled to any other benefits or compensation not provided for in this Contract. Billing should be presented no later than 15 calendar days following the end of the billing period (defined as one calendar month). CONTRACTOR shall keep detailed records of all hours of AUTHORITY contract management services performed and all reimbursable expenses incurred. A. AUTHORITY shall review all billings submitted by CONTRACTOR for accuracy and process payment based thereon to CONTRACTOR in a timely manner. B. No taxes will be withheld from CONTRACTOR'S payments since services are performed as an independent contractor. CONTRACTOR shall be responsible for all appropriate tax reporting as an independent contractor. 2

22 C. CONTRACTOR if requested, shall furnish evidence satisfactory to AUTHORITY, that all labor and materials furnished used during the contract term have been paid for in full. AUTHORITY shall not be obligated to make any payment to CONTRACTOR until CONTRACTOR furnishes such evidence. 5. INSURANCE Without in any way affecting the indemnity herein provided and in addition there to, CONTRACTOR shall secure and maintain throughout the term of the CONTRACT the following types of Insurance with limits as shown. A. Comprehensive General Liability Insurance or Commercial General Liability Insurance, including coverage for Premises, Contractual Liability, Personal Injury Liability, Broad-From Property Damage and Independent Contractor s Liability, in an amount of not less than $1,000,000 per occurrence, combined single limit, and $2,000,000 aggregate written on occurrence form. B. Comprehensive Automobile Liability Coverage, including owned, non-owned and hired automobiles, in an amount of not less than $1,000,000 per occurrence, combined single limit, and in an aggregate written on an occurrence form. C. Workers' Compensation/Employers Liability - A program of Workers' Compensation insurance or a state-approved, self-insurance program in an amount and form to meet all applicable requirements of the Labor Code of the State of California, including Employer's Liability with $250,000 limits covering all persons including volunteers providing services on behalf of the Contractor and all risks to such persons under this contract. If Contractor has no employees, it may certify or warrant to AUTHORITY that it does not currently have any employees or individuals who are defined as "employees" under the Labor Code and the requirement for Workers' Compensation coverage will be waived by the AUTHORITY. D. CONTRACTOR (not including sub-consultants) shall immediately furnish certificates of insurance to AUTHORITY evidencing the insurance coverage above required. The certificates shall provide that such insurance shall not be terminated without thirty (30) days written notice to AUTHORITY, and CONTRACTOR shall maintain such insurance from the time this CONTRACT is executed until the completion of such services. E. Additional Insured. All policies, except for Workers Compensation and Professional Liability policies, shall contain endorsements naming AUTHORITY and its officers, employees, agents, and volunteers as additional insureds with respect to liabilities arising out of the performance of Services hereunder. The additional insured endorsements shall not limit the scope of coverage for 3

23 AUTHORITY to vicarious liability but shall allow coverage for AUTHORITY to the full extent provided by the policy. 6. INDEMNITY CONTRACTOR agrees to defend, indemnify and hold harmless the AUTHORITY, its authorized officers, agents and employees from any and all claims, actions, damages and/or liabilities, losses, penalties, or fines resulting from any negligent acts, errors or omissions of CONTRACTOR, arising from or alleged to arise from the performance of this Contract including any costs or expenses incurred by AUTHORITY on account of any claim, except where such indemnification is prohibited by law. 7. INDEPENDENT CONTRACTOR CONTRACTOR is and shall be at all times an independent CONTRACTOR. Accordingly, all services provided by CONTRACTOR shall be done and performed by CONTRACTOR under the sole supervision, direction, and control of CONTRACTOR. AUTHORITY shall rely on CONTRACTOR for results only and shall have no right at any time to direct or supervise CONTRACTOR or CONTRACTOR s employees in the performance of services or as to the manner, means and methods by which services are performed. All workers furnished by CONTRACTOR pursuant to this CONTRACT, and all representatives of CONTRACTOR shall be and remain employees of CONTRACTOR or of CONTRACTOR s sub-consultant(s) at all times, and shall not at any time or for any purpose whatsoever be considered employees or agents of AUTHORITY. 8. AUTHORITY REPRESENTATIVE AUTHORITY s General Manager shall have full authority to exercise AUTHORITY s rights under this CONTRACT. 9. AMENDMENTS CONTRACTOR agrees that any altercations, variations, modification, or waivers of the provisions of this CONTRACT, shall be valid only when reduced to writing and approved by the AUTHORITY s Board of Directors. 10. ASSIGNMENT This contract is not assignable by CONTRACTOR either in whole or in part without the prior written consent of AUTHORITY. 4

24 11. DOCUMENTS AND DATA All materials, data and other documents or works of authorship fixed in any tangible medium of expression, including but not limited to, spreadsheets, or data magnetically or otherwise recorded on computer diskettes, prepared by or on behalf of CONTRACTOR under this contract ( Documents and Data ), shall be made available to AUTHORITY at all times during this CONTRACT and shall become the property of AUTHORITY upon the completion of the work product or deliverable of this contract, except that CONTRACTOR shall have the right to retain copies of all such Documents and Data for its records. Should CONTRACTOR, either during or following termination of this contract, desire to use any Documents and Data, it shall first obtain the written approval of AUTHORITY. 12. GOVERNING LAW AND VENUE This contract shall be subject to the laws and jurisdiction of the State of California. The parties acknowledge and agree that this contract was entered into and intended to be performed in whole or substantial part in San Bernardino County, California. CONTRACTOR is bound by the same terms and conditions of applicable federal and state regulations that are imposed on AUTHORITY for proper administration of this contract. This contract may be funded in part with federal funds, and as a result, all of the statutes, rules and regulations by the federal government applicable to the work identified will apply to this contract. All applicable provisions, whether identified herein or not, shall pertain to the contract. Contractor shall perform all services described herein in compliance with all applicable federal, state and local laws, rules, regulations, circulars, and ordinances, including but not limited to, FTA Circular s F and E. By signing this contract, the contractor agrees to comply with these provisions. 13. SUB-CONTRACTING CONTRACTOR shall not sub-contract any portion of the work required by this Contract without prior approval of AUTHORITY. CONTRACTOR is responsible for any and all work performed by subconsultants and is responsible for payment of subconsultants for such work. 14. AVAILABILITY OF FUNDS The award and performance of this contract is contingent on the availability of funds. If funds are not appropriated and/or allocated and available to AUTHORITY for the continuance of work under this contract, work will be suspended or terminated by AUTHORITY at the end of the period in which funds are available. 5

25 15. CHANGES Any changes to this contract will be done by written amendment executed by both Parties. IN WITNESS THEREOF, the authorized parties have signed below. MICHELLE KIRKHOFF CONSULTANTS, LLC MOUNTAIN AREA REGIONAL TRANSIT AUTHORITY Chairman of the Board of Directors Date Date APPROVED AS TO FORM APPROVED AS TO CONTENT Attorney General Manager/CEO 6

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