Agent Contract Processing
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1 801 N El Paso St, Suite 100 El Paso, TX Phone: Fax: info@plans4life.com Agent Contract Processing We ve partnered with various organizations and carrier partners around the country to put together our team of distribution outlets. Whether we are working directly through a carrier or through another organization as a partner, please understand the fastest way to get your contract request processed is to follow the instructions on the following page then once this paperwork is complete- PLEASE TO INFO@PLANS4LIFE.COM OR FAX TO , IF YOU HAVE ANY QUESTIONS CALL OR YOU CAN ALWAYS CALL FOR JESUS BUSTILLOS
2 HOW TO DO BUSINESS WITH GENWORTH LIFE Submission: ALL new business applications MUST be ed or faxed directly to your Assigned Case Manager Natalia Davila Fax: Phone: x143 Please use the NEW BUSINESS TRANSMITTAL and include your contact information. When faxing or ing applications, agents are REQUIRED to keep the original application for no less than 90 days. Please note that the original may be requested during this period for audit purposes. NOTE~ ONLY applications with no CWA can be faxed or ed! The applications must be UNALTERED. ON APPLICATIONS WITH MONEY PLEASE WAIT FOR Natalia Davila TO YOU WITH THE POLICY #, AND WRITE IT IN THE MEMO SECTION OF THE CHECK: Overnight Checks to: GENWORTH FINANCIAL Cashiers-CS-C Albert Lankford Drive, Lynchburg, VA Fax a copy of the check with the application to Natalia Davila. DO NOT SEND APPLICATIONS TO GENWORTH as it will not be processed. If you do not receive an acknowledgement memo with policy number via within 1 business day, please call Natalia Davila for confirmation of receipt. Checking Case Status: Agents are required to register on to check pending cases status. Requirements and Monies: ALL Requirements MUST be faxed to Natalia Davila. All requirements are sent to Genworth as they are received, however, please allow 3-4 business days for website updates. All initial premium checks should be mailed to the address above with Policy # in Memo Section of Check. Please be sure to check the website before calling and allow 1 business day for a response. Please be sure to provide policy number and client name when calling. Illustrations and Marketing Support: Please contact your immediate up line. Submission of Downline Producer Contracts: Please your Downline Contracts with Transmittal to Ryan Doel at ryan@igroupweb.com or Aymie Kang at akang@igroupweb.com or fax to
3 Life Quick Request SM Makes the Process as Easy as You collect basic client information and submit to your agency. Genworth and your agency take over from there by gathering the remaining information and completing the application. You deliver the policy to your clients and pick up your commission from your agency, just as you do today. Throughout the process, real-time updates will be provided to your agency. Initial payment (including TIAA*) for Life Quick Request cases can also be made via credit card (where available) or EFT. Once the case is in force, encourage the client to sign up for online account management at genworth.com/service. Cases submitted through Life Quick Request** have: 13-Day Cycle Time Up to 8% Increase in Placement Rates Fewer Attending Physician Statements Minimal Paperwork Faster-Paid Commissions * Temporary Insurance Application and Agreement ** As of February 27, 2012, cases processed through Life Quick Request had a median cycle time of 13 days from the day New Business received the case to the day the policy mailed and an 8% increase in placement ratio over paper applications (rolling 12-month average). Life Insurance underwritten by Genworth Life Insurance Company, Genworth Life and Annuity Insurance Company, Richmond, VA, Genworth Life Insurance Company of New York, New York, NY Only Genworth Life Insurance Company of New York is admitted in and conducts business in New York pdfTUL 07/20/12 FOR PRODUCER USE ONLY. NOT TO BE REPRODUCED OR SHOWN TO THE PUBLIC.
4 Life Quick Request SM The Simplest Way to Process Life Insurance Easier for You and the Agent Submitting a case goes from a 30-page application to a simple online form that can be completed in less than 15 minutes. Cases Are Processed Faster 13-Day Faster Cycle Time More Cases May Get Placed Up to 8% Increase in Placement Rates Life Quick Request SM may significantly reduce the time you spend: Scrubbing the application Following up on missing information Reviewing medical information Ordering underwriting requirements Scheduling paramed exams Tracking down signatures If producers use Life Quick Request, you could spend more time: Monitoring the status of your cases Providing marketing support to producers Calling producers to solicit more business Closing cases Wondering how Life Quick Request works? 48515TUL 07/20/12
5 How does it work? Step 1: Agents either complete the form online (see box below) or on paper and fax it to you, then you hand it off to the Genworth fulfillment service. Step 2: ExamOne will contact the applicant within 24 hours to get the remaining details for the application in Part I, the health data in Part II and any supplemental forms. Step 3: We ll get the necessary authorizations from the client. You will receive real-time updates and access to all case documents even those that aren t placed. The online form asks for basic information: Name Address Phone Number Amount of Insurance Policy Information/Product Billing Frequency Nicotine Use Beneficiary/Owner Replacement Information Financial Information Contact your Genworth representative or contact our sales desk to find out how to get started option 3, option 1 gnwlifesales@genworth.com Life Insurance underwritten by Genworth Life Insurance Company, Genworth Life and Annuity Insurance Company, Richmond, VA, Genworth Life Insurance Company of New York, New York, NY Only Genworth Life Insurance Company of New York is admitted in and conducts business in New York. Genworth, Genworth Financial and the Genworth logo are registered service marks of Genworth Financial, Inc. FOR PRODUCER USE ONLY. NOT TO BE REPRODUCED OR SHOWN TO THE PUBLIC.
6 Life Quick Request Link to input Quick Request Ticket Exam One Website to check case status (Check this website first) GEN Website to check case status GEN Website Materials & Training 2 submit your request online via your agency s own Fax Number Paper Worksheets URL for e-
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