Key Elements of a Safety Program. Robert C. Warren City of Arlington

Transcription

1 Key Elements of a Safety Program Robert C. Warren City of Arlington

2 Learning Objectives Understand how to use key loss data How to apply key elements to effectively reduce injuries

3 WHAT IS RISK MANAGEMENT Risk - Effect of uncertainty on objectives Risk Management - Coordinated activities to direct and control an organization with regard to risk Source: ISO 31000

4 Risk Matrix Severity vs. Frequency Severity - Outcome of an event affecting objectives and can be expressed qualitatively or quantitatively -- most commonly referred to as the dollars expensed Frequency - Number of events or outcomes per defined unit of time Source: ISO 31000

5 Total Incurred Severity Losses By Fiscal Year $2,500,000 $2,000,000 $1,500,000 $1,000,000 $500,000 Auto Liability Employment Practices Liability Errors & Omissions/Public Officials General Liability Police Liability Workers Compensation $0 FY12 FY13 FY14 FY15 FY16 Source: City of Arlington

6 Total Incurred Frequency Claims By Fiscal Year Auto Liability Employment Practices Liability Errors & Omissions/Public Officials General Liability Police Liability Workers Compensation 0 FY12 FY13 FY14 FY15 FY16 Source: City of Arlington

7 Frequency by Department Injuries by Department Police Fire Public Works Parks Water Code Library Finance City Attorney's Office Handitran IT CD&P Human Resources

8 Frequency by Cause 3% 5% 1% MISCELLANEOUS CAUSES 10% 26% STRAIN OR INJURY BY FALL, SLIP OR TRIP INJURY 4% 8% 6% 23% CUT, PUNCTURE, SCRAPE INJURED BY MOTOR VEHICLE STRIKING AGAINST OR STEPPING ON STRUCK OR INJURED BY BURN OR SCALD - HEAT OR COLD EXPOSURE-CONTACT WITH CAUGHT IN, UNDER OR BETWEEN RUBBED OR ABRADED BY 15% Source: City of Arlington

9 Frequency by Industry Source: Bureau of Labor Statistics, U.S Department of Labor, January 2015

10 Injuries by Cause Source: Bureau of Labor Statistics, U.S Department of Labor, January 2015

11 Loss Control How do you address these losses?

12 Key Elements Management Commitment Employee Involvement Training Accident/Injury Investigation Inspection/Hazard Identification

13 Investigations Condemnation without investigation is the height of ignorance. - Albert Einstein

14 Why Investigate? The primary purpose of an investigation is to: Identify the sequence of events leading to a failure. Identify the direct and indirect (root cause). Identify steps to prevent future occurrence. Investigations should be fact finding, not fault finding.

15 Incident vs. Accident Incident - an event that disrupts normal activities and may become a loss, claim or business interruption. Also referred as near miss Accident - an unplanned event, definite in time and place, that results in property damage or injury to a person or property.

16 What to Investigate? All accidents and incidents should be investigated regardless of loss or severity to include: Near misses First-aid injuries Minor property damage

17 How to Investigate Develop an investigation plan Have individuals trained in conducting investigations Know who should be notified and what resources are needed (policy requirements) Have resources available to aid in investigations (i.e. camera, accident reports)

18 When to Investigate Begin Immediately! Most of the crucial information needed to be gathered is available at the time of the accident. Ensure that the hazards related to the accident do not still pose a threat of further loss. Check for danger Help the injured Secure the scene

19 Five Why s The five whys is a simple way to apply a root cause analysis method. Benefits to this approach include: Quickly separates symptoms from causes Helps determine relationship between causes Flexible and inexpensive

20 Causal Factors Equipment Was a hazardous condition a contributing factor? Environment Was the location of the equipment/ materials/employee(s) a contributing factor? People Was an unsafe act(s) a contributing factor? Management- Was a management system a contributing factor?

21 Utilization of Key Elements in Investigations Management Commitment/Employee Involvement: Policies and procedures Prior enforcement issues Training: Initial training documentation Hazard Identification: Previously identified hazards JSA Accident/Injury Investigations: Review similar investigations for trends

22 Hazard Identification Most employers are committed to providing a workplace free of known hazards. Regular safety inspections help to ensure safe working and work site conditions.

23 Hazard Identification The primary purpose of an inspection is to spotlight unsafe working conditions and equipment, unsafe acts, and reveal any need for new safeguards and procedures. Inspections also foster safety awareness and involves employees in the risk management program.

24 Hazards Hazard - any existing or potential condition in the workplace that can result in losses. Hazards are classified as either unsafe acts or unsafe conditions.

25 Unsafe Acts Unsafe Act - a behavioral departure from an accepted, normal, or correct procedure or practice which, in the past, has produced injury or property damage and has the potential for doing so in the future or conduct that reduces the degree of safety normally present in an activity.

26 Unsafe Conditions Unsafe Conditions - are any physical state that results in a reduction in the degree of safety normally present.

27 Hazard Identification Employees shall promptly report the need for repairs of any owned or leased property issued to, used by, or possessed by the employees to the supervisor and to the department officially charged with maintenance of such property.

28 Job Safety Analysis The JSA is documented by using the following analysis process: Sequence of basic job steps Potential hazards Recommended action or procedure

29 Job Safety Analysis

30 Hierarchy of Controls Elimination Substitution Engineering/Isolation Administration/Training Personal Protective Equipment

31 Utilization of Key Elements in Inspections Management Commitment/Employee Involvement: Policies and procedures Prior enforcement issues Training: Training documentation Hazard Identification: Previously identified hazards Checklists JSA Accident/Injury Investigations: Review injury trends to identify common hazards

32 Training There should be four types of training: Orientation Initial training Regular safety training Special needs

33 Training Supervisors are responsible for training those staff they supervise. The intent of this training is to provide an understanding of the job requirements, create awareness of hazards associated with such requirements, and steps to reduce hazards. Training should be documented.

34 Utilization of Key Elements in Training Management Commitment/Employee Involvement: Policies and procedures new and current Prior enforcement issues Training: Previous training Hazard Identification: Common hazards New equipment/processes JSA Accident/Injury Investigations: Review injury trends

35 Management Commitment Management demonstrates its commitment to employee safety through comprehensive policies and procedures. Supervisors should be held to a higher expectation of commitment through consistent demonstration of expectations and accountability.

36 Management Commitment Management commitment is one of the most crucial elements of any program. Tips to gain management commitment and support include relating the risk management initiatives to: Organizational objectives/mission Core Values Council/Board Priorities Accreditations/Awards

37 Employee Involvement Employees are responsible for exercising care and good judgment in preventing accidents and for observing safety rules when performing job duties. Employees are required to: Report all accidents to their supervisor and seek first aid for all injuries, however minor they may be Report any unsafe work conditions, equipment, or practices to their supervisor as soon as possible

38 Utilization of Key Elements in Management/Employee Involvement Management Commitment/Employee Involvement: Policies and procedures are hazards appropriately addressed Accountability Include safety in employee performance evaluations Prior enforcement issues Training: Participation and enforcement of training

39 Utilization of Key Elements in Management/Employee Involvement Hazard Identification: Actively identifying hazards Providing resources for the prompt remediation of identified hazards Accident/Injury Investigations: Effective corrective action to prevent future occurrence

40 Summary Understand how to use key loss data How to apply key elements to effectively reduce injuries Safety does not happen by accident!

41 Questions?