Business Management Manual Number: POL Version: 2 Effective Date: 3/2/2018
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1 Number: POL Version: 2 Effective Date: 3/2/ QUALITY POLICY Sentry Equipment is dedicated to exceeding the expected requirements of all interested parties. Through strategic planning, methodical monitoring, and continuous improvement, top management sets objectives, ensures executables are delivered, tracks results, and takes appropriate action in an effort to satisfy all stakeholders. 2.0 SCOPE Sentry Equipment s design, manufacture, sales, installation, and service of manual and automatic sampling products, steam and water analysis systems, and sample conditioning and corrosion monitoring products. Sentry Equipment s solutions are applicable in any market, but primarily serves the power, petrochemical and refining, oil and gas, cement, mining, food and beverage, and pharmaceutical markets with solutions for gases, liquids, slurries, solids, powders, steam, and water. ASME BPVC Section VIII Division 1, U Stamp (ASME Code) requirements are established for applicable products and are under the surveillance an Authorized Inspector (ASME AI) as required by the ASME Code. The applicable location is Sentry Equipment Corp., 966 Blue Ribbon Circle North, Oconomowoc, WI CONTEXT OF THE ORGANIZATION Internal Issues Process failures Legal failures Control failures Personnel changes Information technology failures Knowledge loss Financial loss Credit loss Culture changes Shifts in employee-owner value Monitoring Method Succession planning Succession planning Monthly financial reports Workplace dynamics survey Workplace dynamics survey Page 1 of 9
2 Number: POL Version: 2 Effective Date: 3/2/2018 External Issues Economic variations and trends Political & policy changes Competitive and pricing shifts Supplier changes Technological advances Market shifts Customer value/perception changes Regulatory changes Monitoring Method Supplier scorecard ASME joint review Press releases Document control 4.0 INTERESTED PARTIES Interested Party Requirement(s) Risk(s) Monitoring Method Injury reports Safe workplace Performance reports Job security Employee owners Employee loss Transparency Wage comparisons Recognition/Reward Workplace dynamics Customers Quality Price Delivery Loss of business to competitors s Suppliers Mutual benefit Continuity Shortage of parts Supplier performance Regulatory bodies Compliance Loss of approval Audit results Rep and sales Mutual benefit channels Continuity Loss of business performance Strategic partners Mutual benefit performance Loss of business Continuity Society Environmental safety Financial loss (fine) Enterprise risk Ethical behavior Loss of respect assessment Statutory compliance Loss of business Competitors N/A Loss of business to competitors s Creditors Financial stability Credit challenges Monthly financial reports Page 2 of 9
3 Number: POL Version: 2 Effective Date: 3/2/ STATEMENT OF AUTHORITY AND RESPONSIBILITIES 5.1 Sentry s Quality Manager shall have the authority and responsibility established by Sentry s President to implement, maintain, identify problems within, and improve the systems required by the applicable ASME Code. The Quality Manager has the authority to inspect, approve product, and halt production within the scope of the ASME Code. 5.2 In the event of an interdepartmental conflict, it shall be the responsibility of Sentry s President to resolve the matter within the requirements of the ASME Code, customer specifications, and the quality management system. 5.3 The Manager shall review the new ASME Code editions for any required changes to this program, any required changes shall be approved by the quality manager and accepted by the ASME AI prior to the mandatory effective date. The quality manager shall document this review by initials and date on the cover page of each ASME Code book. 6.0 REFERENCES AND RELATED INFORMATION Document Number ISO ASME BPVC VIII-2017 NB-57 BPV-GUI-01 Document Title 7.0 SUPPORTING INFORMATION Document Number Quality Management Systems Requirements Mandatory Appendix 10 Quality Control System The National Board Guide Guide for ASME Review Teams for Review of Applicants ASME Certificates of Authorization Document Title Corporate process map 8.0 ACRONYMS AND DEFINITIONS Acronym/Term Definition ASME Code ASME BPVC Section VIII Division 1, U Stamp ASME AI ASME Code Authorized Inspector Sentry / Sentry Equipment Sentry Equipment Corp. Page 3 of 9
4 9.0 ISO 9001:2015 INTERACTION MATRIX 4. Context of the Organization 4.1 Understanding the organization and its context P 4.2 Understanding the needs and expectations of interested parties P 4.3 Determining the scope of the quality management system P 4.4 Quality management system and its processes P S S S S S S S S S S S S S S S 5. Leadership 5.1 Leadership and commitment General P S Customer focus P S S S S S S S S S S S S 5.2 Policy Establishing the quality policy P Communicating the quality policy P 5.3 Organizational roles, responsibilities and authorities P 6 Planning 6.1 Actions to address risks and opportunities P S 6.2 Quality objectives and planning to achieve them P S S S S S S S S S S S S 6.3 Planning of changes P S S S S S S S S S S S S 7 Support 7.1 Resources General P S S S S S S S S S S S S S S S Risk Based Thinking Element Page 4 of 9
5 7.1.2 People P S S S S S S S S S S S S S S S Infrastructure P S S S S S S S S S S S S S S S Environment for the operation of processes P S S S S S S S S S S S S S S S Monitoring and measuring resources General S P Measurement traceability S P Organizational knowledge P P P P P P P P P P P P P P P P 7.2 Competence P P P P P P P P P P P P P P P P 7.3 Awareness P P P P P P P P P P P P P P P P 7.4 Communication P P P P P P P P P P P P P P P P A General P Creating and updating P P P P P P P P P P P P P P Control of documented information P P P P P P P P P P P P P P 8 Operation 8.1 Operational planning and control P S P S P P S P P P P P 8.2 Requirements for products and services Customer communication P P P P P P P Determining the requirements for products and services P P P P Review of the requirements for products and services P P P P S S S S P P Changes to requirements for products and services P P P P S S S S P P 8.3 Design and development of products and services Risk Based Thinking Element Page 5 of 9
6 8.3.1 General P P P Design and development planning P P Design and development inputs P P P P P Design and development controls S S P P S P P Design and development outputs S S P P P P Design and development changes P P 8.4 Control of externally provided processes, products and services General P P P P Type and extent of control P P P Information for external providers P P P P P 8.5 Production and service provision Control of production and service provision P P P S P P Identification and traceability S P S S P Property belonging to customers and external providers P S P P Preservation P S Post-delivery activities P P Control of changes P P P P S P 8.6 Release of products and services P P S P P 8.7 Control of nonconforming outputs S S S S P P 9 Performance Evaluation 9.1 Monitoring, measurement, analysis and evaluation General P Risk Based Thinking Element Page 6 of 9
7 9.1.2 Customer satisfaction P S S S S S S Analysis and evaluation P P P P P P 9.2 Internal audit P 9.3 Management review General P S Management review inputs P S Management review outputs P S 10 Improvement 10.1 General P P P P P P P P P P P P P P P P 10.2 Nonconformity and corrective action S S S S S S S S P S S 10.3 Continual improvement P P P P P P P P P P P P P P P P Risk Based Thinking Element Page 7 of 9
8 10.0 ASME INTERACTION MATRIX 10-1 General 10-1 General Business Mgt. Man. 2.0 P S 10-2 Outline of features included in the written quality control system Not applicable Authority and responsibility Business Mgt. Man. 5.0, A S P 10-4 Organization A P 10-5a Drawings, design calculations, and specification control A P S 10-5b Drawings, design calculations, and specification control Not applicable Material control A P S 10-7 Examination and Inspection program A S P 10-8 Correction of nonconformities A S S P 10-9 Welding A P S S S S Nondestructive examination A S P Heat treatment A P S S S S Calibration of measurement and test equipment A S P 10-13a Records retention A P 10-13b Records retention A P P 10-13c Records retention Not applicable Sample forms Included in applicable procedures P 10-15a Inspection of vessels and vessel parts Business Mgt. Man. 5.2 P 10-15b Inspection of vessels and vessel parts Business Mgt. Man. 5.2 P Risk Based Thinking Element Page 8 of 9
9 10-15c Inspection of vessels and vessel parts Business Mgt. Man. 5.2 P 10-15d Inspection of vessels and vessel parts Business Mgt. Man. 5.2 P 10-16a Inspection of pressure relief valves Not applicable b Inspection of pressure relief valves Not applicable c Inspection of pressure relief valves Not applicable d Inspection of pressure relief valves Not applicable a Certifications P 10-17b Certifications P Risk Based Thinking Element Page 9 of 9
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