As a membership organization, Changamoto LPF i s formed by four main organs:

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1 1 As a membership organization, Changamoto LPF i s formed by four main organs: 1. The General Assembly The Genera l Assembly is th e suprem e orga n an d responsibl e fo r policy formulatio n and making key decisions. All member s of the organization sit annually in the genera l assembly for policy approval and electing members of the Executive committee. 2. The Executive committee The Executiv e Committee i s comprise d of th e chairperso n of th e organization, th e secretary an d si x othe r member s wh o ar e electe d b y th e Genera l Assembly. Th e committee member s ar e electe d ever y thre e year s an d hol d regula r meeting s t o analyze an d approv e policies, plan s an d budgets. Th e committe e als o supervise s management an d monito r performanc e o f th e Chie f Executiv e Officer (CEO). Th e executive committee ha s authorize d th e formatio n of loan approval committee in an attempt to minimize risk of extending credit to an individual officer. 3. The Board of Trustees The Boar d of Trustees i s constituted of eight member s electe d fro m th e societ y an d willing t o joi n membership. I t i s thi s Boar d tha t ha s th e mandat e t o approv e th e budget fo r th e purchas e an d disposa l o f th e organizatio n properties, deliberatin g Audited account s an d guidin g on proper utilizatio n of NGO propertie s an d meetin g financial obligation s including deliberating and approving financial reports. 4. Management The managemen t wit h th e responsibilit y to executin g policies on day t o da y basis i s headed b y th e CE O appointed b y th e Executiv e committee unde r whic h ar e thre e sections - th e credi t section, the financ e an d administrativ e section and th e researc h and developmen t section. Besides the administrativ e and financia l section, the othe r two ar e no t functionin g ye t bu t hav e bee n structure d t o accommodat e longe r ter m plans and expansion.

2 2 ORGANIZATION STRUCTUR E OF CHANGAMOTO LPF GENERAL MEETING BOARD O F TRUSTEES, LOA N APPROVAL COMMITTE E CREDIT SECTION ADM. AN D FINANCIAL SECTION RESEARCH AND DEV. SECTIO N

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4 4 Version 1. 0 Area: Boar Prototype Rol d of Trustees e of Management Name: (no t necessary) Age Sex 1. Pleas e tick only one for each statemen t Board packs are produced with sufficient time to prepare fo r Board meeting s Board relationship with the Executive committee is good Board relationship with management i s engaging Both the Executive committee and th e management seek s the expertise of the and contribution of the Boar d Management declare conflict of interest Personal contribution to the function of Board Strongly Agree Neutral Dis Strongly dis 2. What is your area of competency? Tick the appropriate answer (you can tick mote than one) Private sector [ Huma n Resource D Public sector i Lega l ) Marketing r Micro-enterpris e c 3. Can you say what ar e the achievements of Changamoto in relation to credit delivery? (Mention a t least three ) 4. And what are the challenges or shortfalls? (Mention at least three ) 5. What is your experience of sitting in the Board a s a whole? 6. What do you think should be done to perform better?

5 5 Version 2.0 Area: Executive committee an d Managemen t Prototype Boar d Functionality Name: (no t necessary ) Age Sex 1. Please tick onlv one fo r eac h statement Strongly Agree Neutral Dis Strongly dis The Board is functioning wel l Board declare conflic t of interest The purpose of the resourc e is clearly stated. Board probes for facts and th e challenge s Board insist on receiving management report to strict deadlines. Board display understanding of the financia l report they receiv e Technology allows for customer tracking Board contribution t o fun d raising and capita l formation i s significan t There's a clear and efficien t mechanis m t o communicate wit h Board The resource fulfils th e state d purposes. Your credit mechanism toward s financial sustainability i s very positiv e. What challenges d o you face i n the cours e of your job?. Which part of your work do you find th e most interesting? Why 6. Which part of your work do you find th e leas t interesting? Why

6 6 Version 3. 0 Area: Credit; Administration and financial ; and Research an d Development sectio n Prototype: Servic e Delivery and Management o f Micro credi t Name: (not necessary) Age Sex: 1. Please tic k only one fo r each statemen t Strongly Agree Neutral Dis Strongly dis The credit facility i s beneficiary t o community Training provided t o manage your work i s useful You fee l very confident i n management of credit facilit y Directors 10 ar e ope n t o feedbac k fro m th e community There ar e ver y complaints fro m th e community There i s effective us e of ICT in Changamot o There ar e to o many step s required t o ge t som e useful informatio n There ar e to o many step s required t o ge t som e useful information. Community is satisfied with the amoun t of credit they receiv e 2. Rank the followin g in order of performance betwee n 1 and 4 4. In processing loa n applications, i s there some additional information you would like t o be abl e t o access? 5. What challenge s d o you face i n your work? 6. What shoul d be don e to improve credi t deliver y Executive committee and management

7 7 Version 4. 0 Area: For Credit Beneficiaries Prototype: Usefulness of Credit Name: (no t necessary) Age Sex L Please tick only one fo r eac h statement Strongly Agree Neutral Dis Strongly dis I am satisfied with amount o f credit provided People who have acces s to the credi t are ver y few compared t o the number of people that would like to have acces s to this credit. I think it was very useful t o ge t training when I applied for the loan. Service delivery by Changamoto LPF staff is excellent I can now manage business an d pay back loan in time. Group meetings help s me a lot It was very simple to ge t credi t I could easily show others how to manage business transaction s an d record s Interest on loan is reasonabl e 2.What ar e activitie s from which you derive an income? 3;. Which of these activities have been made possible through th e loan? 5. How has th e credi t assisted you in changing your life style? How?

8 8 Version 5. 0 Area: Community Prototype Impac t consideratio n Name: (no t necessary ) Age: Sex 1. Please tick only one fo r each statement Strongly Agree Neutral Dis Strongly dis 1 have adequat e information about th e Changamoto micr o credit facility. The loans are well utilised to reduce poverty. Loan syste m presents technical challenge in its us e Getting loan is the most important way to create jobs in the community The loan has enabl e people to live better. The Changamoto credi t policy ensure personal developmen t 2. Take an exploratory walk to define relation between community and service available by filling in your observations in the boxes below What is working well What is not working wel l What can be improved What will preven t the improvemen t 3.Describe wha t effect s th e credit has on your economy. 4. Have you applied for loan from other organisation s If the answe r is yes, which organisation(s) Were you successful? 5 We would welcome any comments yo u may have

9 9 Version 6. 0 Area: Women beneficiaries Prototype: Gende r Impac t Name: (Not necessary) Age Sex Married Status : Number of Children 1. What is your occupation? 2. How long have you lived in the area? 3. How did you find ou t about Changamot o LPF micro credit scheme? 4. What type of economi c based group s exist s in your area? 5. In which category does your loan fall under? 1. belo w Tsh 50, betwee n Ts h 50,000 and 150, betwee n Tshl50,00 and 350, Betwee n Tsh 350,000 and 500, ove r Tsh 500, Please tick only one fo r each statement Strongly Agree Neutral Dis Strongly dis There ar e too many steps required to get som e loan The credit facility is not biased to women The facility has mad e significan t change t o women Increased earning s ha s improved sharing of decision making in the famil y There is satisfaction with the amoun t of credit they receive The process of getting capital for income generating activitie s is easily understood Women fac e cultural challenges when receiving loan s

10 10 8. In processing loa n applications, is there some additional information you would like t o be abl e to access? 9 What challenges d o you face in your work? 10.What shoul d be done to improve credit delivery? 11.What should be done to furthe r reduc e poverty?

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