The Four E s of Great Governance: A Precarious Balancing Act

Transcription

1 The Four E s of Great Governance: A Precarious Balancing Act Kris Norman-Major Professor and Director of Public Administration Programs Hamline University School of Business December 17, 2014

2 The last few winters have been particularly hard on local roads. Scenario #1 2

3 Question: Scenario #1 Would you: A. Advocate to increase public works budget but not increase levy and find money in other programs. B. Advocate to increase public works budget and increase levy to make up difference. C. Advocate to continue current system with no budget increase. D. Advocate to develop a long term program that improves a given number of street miles annually over several years spreading the cost. 3

4 Results: Scenario #1 4

5 Overall, your city s population is aging, incomes are shrinking but demands for services are increasing while the citizens resist paying for these services. Scenario #2 5

6 Question: Scenario #2 Would you: A. Cut back on services and work to dampen citizen expectations. B. Work with departments to find significant efficiencies and approaches to do more with less. C. Sell an increase in taxes to the citizens by clearly linking the increases to specific programs that the citizens want. D. Develop more entrepreneurial approaches to raising funds in nontraditional areas such as sale of land, joint ownership of economic development, etc. 6

7 Results: Scenario #2 7

8 There is a section of your city that has declined and is ready for a major investment in some economic redevelopment. Scenario #3 8

9 Question: Scenario #3 As a first step, would you: A. Convene open community forums to identify the most desired use in the area. B. Bring together key community champions to start to generate support for redevelopment of the area. C. Conduct a market use analysis to fully understand what is viable in the area. D. Do something now whatever is quickest and easiest to generate political and community support. 9

10 Results: Scenario #3 10

11 Scenario #4 It is time that your community starts planning for future transportation needs. 11

12 Question: Scenario #4 Would you: A. Work with all the departments to develop a comprehensive transportation plan for your city that integrates all needs and identifies long term funding. B. Move quickly to meet the city s more pressing transportation needs now and plan later. C. Move first with bike and pedestrian trails as their connectivity will be critical to the future of the community. D. Make minimal immediate improvements but make sure first and foremost you are included on a BRT or light rail route. 12

13 Results: Scenario #4 13

14 Scenario #5 One of the most critical issues for your city is to make sure that the citizens feel safe. Budgets are tight and your community is getting older and more diverse. 14

15 Question: Scenario #5 Would you: A. Combine police and fire into a Public Safety Department to enhance efficiency and effectiveness. B. Look to reduce costs by contracting out some services to other adjacent communities or the county. C. Step up efforts to make sure the departments are reflective of the broader community s racial and ethnic compositions. D. Immediately implement a cultural competence training program to make sure public safety personnel can deal with the changing population 15

16 Results: Scenario #5 16

17 Economy: The Four Es of Great Governance According to the National Academy for Public Administration The biggest bang for the taxpayer s buck 17

18 Economy: The Four Es of Great Governance According to the National Academy for Public Administration The biggest bang for the taxpayer s buck Efficiency: Most public good in the fastest time and using available resources 18

19 Economy: The Four Es of Great Governance According to the National Academy for Public Administration The biggest bang for the taxpayer s buck Efficiency: Most public good in the fastest time and using available resources Effectiveness: Are we achieving what we set out to do? 19

20 Economy: The Four Es of Great Governance According to the National Academy for Public Administration The biggest bang for the taxpayer s buck Efficiency: Most public good in the fastest time and using available resources Effectiveness: Are we achieving what we set out to do? Equity: Fair, just and equitable management of public institutions 20

21

22 The Pillars of Public Administration and Governance 22

23 The Pillars of Public Administration and Governance 23

24 How Do These Relate to Your City? Economy Limiting tax levy increases Adequately fund organizational priorities while working with limited budgets Investing wisely to protect our unique way of life Fiscal responsibility as a key value and operating principle Make wise investments in neighborhoods Maintain credit ratings 24

25 How Do These Relate to Your City? Efficiency Get more done with less Getting more done through use of technology Efficient services- one stop shopping Ties between departments Shorter wait times Shorter response times 25

26 How Do These Relate to Your City? Effectiveness Are you reaching your goals? Ease of transportation Protect natural resources/water supply Economic development, jobs and reduction of poverty Public safety Access to services 26

27 How Do These Relate to Your City? Equity Diverse neighborhoods and communities Highly diverse population Poverty rates Aging population Public Safety/prevention Housing Access to services 27

28 A Precarious Balancing Act 28

29 It is difficult to touch all 4 E s 29

30 Short-term vs. long-term 30

31 Making trade-offs when conflicts arise 31

32 Which pillar is more important in your vision of the common good? 32

33 So, why bother? 33

34 A framework for decision making and civil conversations Economy Efficiency Council Decisions Equity Effectiveness 34

35 A framework for considering how to support the public good Economy Efficiency Council Decisions Equity Effectiveness 35

36 A framework for understanding the values at play Economy Efficiency Council Decisions Equity Effectiveness 36

37 A framework for explaining decisions to constituents Economy Efficiency Council Decisions Equity Effectiveness 37

38 Remember Balancing the 4 E s happens in a political environment 38

39 Remember Use the framework to understand differing perspectives 39

40 Remember And, don t forget about the 5 th E Ethics 40

41 Thanks! Craig Waldron, Hamline University League of MN Cities 41

42 Questions? Kris Norman-Major Professor Director of Public Administration Programs Hamline School of Business For a recording of this webinar go to: 42