City Manager s 90 Day Plan Implementation

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1 City Manager s 90 Day Plan Implementation East Point, Georgia Fredrick Gardiner, AICP, City Manager

2 Introduction to City Staff and Community Proceed with Current Projects Hire Key Department Director (12) Schedule Council Retreat Review Evaluation City Operations

3 Introductions Staff & Community Held Lunch Meetings with two staff members from each department. Attended Neighborhood Association Meeting Conducted ride along with each department head Met with Business owners and investors Meeting with Key City Stakeholders

4 Proceed on Current Project Reports Completion of the CAFR Started the FY16 Budget Evaluated Alternatives for City Operations Preparing Bid Proposal for New City Hall Evaluated new utility metering system Restructuring City Operations

5 Hiring Key Department Directors Interviewed and hired Finance Director Interviewed and hired Economic Development Director Interviewed and hired a Chief of Police Interviewed and made offer to Deputy City Manager Candidate Interviewed and evaluating HR Director Interviewed Customer Care Manager

6 Schedule Mayor and Council Retreat Review of 2014 Mayor and Council Retreat Agenda. Discuss and formulate strategic direction for 2015 Discuss and get guidance on developing a 3-5 Year Strategic Management Plan for East Point Evaluate present Vision and Mission Statements to determine if they relevant today

7 Evaluation of City Operations Reviewed the Robert Bob Group Report Reviewed the 2012 Voorhees Management Report Conducted Interviews with Department Heads Discussions around how and why we conduct business the way we do presently Challenge Department Heads to stay present with industry standards Looked for synergy between functions Making changes to the Organizational Culture and Structure of the City

8 Proposed City Operations Changes Make Information Technology (IT) a Department headed by a Manager/Director, reporting to the City Manager s Office. Downgrade Customer Care from a Department to a Division under the Finance Department. Remove the Director and replace with a Manager reporting to the Finance Director. Reorganized Customer Care by removing Meter Repair Services and Backflow Program to the Water and Sewer Department Reorganizing City Operations: (Public Work, Water and Sewer, Planning and Zoning and Electric under the Deputy City Manager)

9 Operational Improvement Underway Automated budgeting process to allow all departments to input budgets into HTE with justifications Revamping the Procurement Ordinance and Process to streamline and reduce the time lag for input and output Making structural and operational improvements at City Warehouse: Moved Key Staff from Jefferson Station to warehouse Conducted inspections and audits Reviewing Customer Care Operations Deposit Ordinance and procedures amendment Improved accounting and tracking Investigating SCATA and AMI (Utilities)

10 Programs and Initiatives Weekly Newsletter Employee Recognition Program Employee Service Award Lunch with the City Manager City Manager Weight Loss Challenge Eight and Eight (Business Roundtable) Weekly Management Reports

11 Conclusions Extremely Busy Extremely Important Requires a team approach Personal Commitment: Give the position, organization, and community my very best Hold myself and the organization accountable Validate the City Council s trust and my selection as East Point s City Manager

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