Strategic Plan Resource Allocations. Toronto Public Library Board Meeting December 14, 2015
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1 Strategic Plan Resource Allocations Toronto Public Library Board Meeting December 14, 2015
2 Service Overview Allocation of TPL 2016 Operating Budget TPL 2016 Budget ($ million) Base New/Enh Total Library Collections & Borrowing Base New/Enh Total Branch and eservices Base New/Enh Total Partnerships, Outreach & Customer Engagement Base New/Enh Total
3 Funding Strategies 1. Base Budget (Capital & Operating) 2. Budget Enhancements Operating 3. Budget Enhancements Capital 4. Partnerships and Grants 5. Foundation Funding 6. Library Revenues 3
4 1. Base Budget (Capital & Operating) Strategies & Opportunities Focus and prioritize resources through annual work plan development and oversight Reallocate resources, including staff, to respond to changing usage patterns and customer need Build skills and capacities in areas of strategic focus Create efficiencies through the implementation of technology and business process reengineering 4
5 1. Base Budget (Capital & Operating) Example 2016 Key Activities 3. New user centered services launched in 2016 (Capital) 19. Collections and resources include new online learning tools (Operating) 20. Plans for construction of new e-learning lab at NYCL developed (Capital) 25. Branch renovations create cultural assets in local communities projects include: Albion, Agincourt, Wychwood, St. Clair/Silverthorn, NYCL, Dawes Road (Capital) 37. Internal computer systems updated: Human Resources, Budgeting and Room Bookings (Capital) 5
6 1. Base Budget (Capital & Operating) Example 2016 Key Activities Focus, prioritize and reallocate resources 1. Digital Strategy developed and endorsed by the Board 18. Program outcomes and standards established in key areas 41. Branch service benchmarks drive program offerings Build skills and capacities, create efficiencies 32. Organizational structure realigned to support innovation and deliver on strategic plan outcomes 39. Role of the librarian redefined to deliver on key strategic outcomes 40. Staff engagement activities, including a survey, are piloted 6
7 2. Budget Enhancements (Operating) Strategies & Opportunities Priorities align with and support the City s service priorities - TO Prosperity - Seniors Strategy - Poverty Reduction Strategy - Middle Childhood Strategy Leverage City s investment and increase impact for Toronto residents and communities. 7
8 2. Budget Enhancements (Operating) Example 2016 Key Activities TPL s 2016 operating budget submission includes $957,000 funding request for service enhancements to advance City s Poverty Reduction Strategy: 8. Sunday service expansion 15. Wireless Hot Spot Lending for targeted communities 23. Two additional Youth Hubs at Fairview and Maria Shchuka 8
9 3. Budget Enhancements (Capital) Strategies & Opportunities One-time capital investments in new technologies create opportunities for efficiencies and service expansion Past examples include: - Self-service checkout enabled expansion of open hours - Automated sorters resulted in operating budget savings 9
10 3. Budget Enhancements (Capital) Example 2016 Key Activities 9. Plan for self-service after hours branches ready to pilot in
11 4. Partnerships & Grants Strategies & Opportunities New partnerships provide expertise in strategic areas, leverage resources, increase service quality, and advance shared outcomes 11
12 4. Partnership & Grants Example 2016 Key Activities 14. Partnership with industry technology leaders 17. Pilot project launched with Chang School at Ryerson to expand access to business courses 28. New and refreshed cultural partnerships increase exhibit and engagement opportunities 30. Assist in the settlement of Syrian refugees in partnership with government and community partners 31. Map Program expanded to include enriched access for postsecondary students, and new performing arts stream 12
13 5. Foundation Funding Strategies & Opportunities Refine annual Fundraising Priorities to target key strategic priority areas Foundation funding supports enhanced service delivery in strategic areas 13
14 5. Foundation Funded Example 2016 Key Activities 12. Four pop-up learning labs available in library branches and communities across the city (partially funded by TPLF) 15. Digital Hot Spot lending pilot for targeted communities 22. Musical Instrument lending library 23. Youth Hubs: support for technology and equipment 26. World class literary programming accessible through live streaming (partially funded by TPLF) 31. MAP program expansion 14
15 6. Library Revenues Strategies & Opportunities Increase self-generated revenues to support delivery of strategic objectives 15
16 6. Library Revenues Example 2016 Key Activities 34. Participation in City s joint real estate redevelopment program provides increased revenue to fund SOGR backlog 38. Increase revenue with launch of new premium space rentals and promotion of community room rentals 16
17 Thank You
The City Librarian recommends that the Toronto Public Library Board:
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