AFDJ s National Strategy Plan for optimized waterway organisation

Transcription

1 AFDJ s National Strategy Plan for optimized waterway organisation Contact info from AFDJ Name: Romeo Soare, Head of Giurgiu Branch Tel: romeo_soare@yahoo.com Web: AFDJ - National Strategy Plan for optimized waterway organisation 1

2 CONTENTS 1 EXECUTIVE SUMMARY Purpose 5 2 AFDJ STRATEGIC PROCESS Strategic planning framework Strategy definition Vision & Mission Statement Strategic Planning Team and Roles 10 3 STRATEGIES FORMULATION The strategic planning cycle Initiate and Agree on a Strategic Planning Process Clarify Organizational Mandates Identify and Understand Stakeholders and Develop and Refine Mission and Values Assess the Environment to Identify Strengths, Weaknesses, Opportunities, and Threats Strengths Weaknesses Opportunities Threats Identify and Frame Strategic Issues Formulate Strategies to Manage the Issues Addressing Navigation Addressing SAFETY Addressing ENVIRONMENT Addressing ORGANISATIONAL STRUCTURE Addressing Human Resources Addressing Policy Support Review and Adopt the Strategic Plan Establish an Effective Organizational Vision for the Future Develop an Effective Implementation Process Reassess Strategies and the Strategic Planning Process MAIN ACTION FIELDS Navigation NAV.1. Set up and execute infrastructure improvement projects NAV.2. Optimize maintenance activities (river training & dredging, signalling) NAV.3. Implement river information services (acc. to the respective responsibility) NAV.4. Improve communication with vessel operators and other users of waterway/interest groups NAV.5. Define and assure operational standards for quality of infrastructure / processes / services 26 AFDJ - National Strategy Plan for optimized waterway organisation 2

3 NAV.6. Open information policy with regard to data on waterway infrastructure, hydrology & hydrography (incl. forecasts) Safety SAF. 1. Identify and manage safety risks; Develop risk management capabilities; Develop risk management plan SAF. 2. Create and provide safety related information data with regard to the waterway (including depth information for skippers during low water periods) SAF. 3. Optimize operational use of river information services according to national responsibilities; both on vessel and on Authority premises ENVIRONMENT ENV.1. Identify environment impact of every hydro engineering works and overall IWT ENV.2. Build-up ecological know-how by knowledge transfer and increasing focus on local and regional environment projects ENV.3. Contribute to the implementation of the Water Framework Directive via dedicated ecoprojects ENV.4. Identify, monitor and display overall company's environmental performance ( ecofootprint ) Create operational and informational framework for working with National Authority for Disasters and Flood Protection Horizontal action fields Organisational Structure ORG.1. Optimize the organizational structure & processes in order to establish a modern and customer oriented waterway management ORG.2. Set key performance indicators and balanced scorecards ORG.3. Setting a strategic planning team with regular members / experts, clear tasks & responsabilities, milestones ORG.4. Focus on developing a Project Management Department with skilled personnel in order to approach local, regional and European opportunities for funding ORG.5. Organisation reengineering in order to identify sources for increasing revenues (i.e. renting ships, selling expetise, etc) ORG.6. Explore synergies through cross-border/transnational cooperation ORG.7. Develop public relations expertise HR Strategy HR.1. Define and implement strategic human resources management plan HR.2. Knowledge transfer and intensive training for key staff and upper-middle management HR.3. Engage in continuous international expert exchange and increase necessary language skills HR.4. Create roadmap for career development and a personal development plan within the Administration HR.5. Participate in EU life long learning initiative (programs for training and education of staff) and applying to local HR development structural funds Policy Support POL.1. Further publish dedicated IWT information and carry out respective communication activities for the promotion of the transport mode IWT POL.2. Use AFDJ's stakeholders map to gain support for impmenenting the strategy POL.3. Support national and regional governments & administrations with expertise POL.3. Engage in European/international networks (e.g. UN/ECE, River Commissions - Danube Commission, Rhine Commision etc) - for networking, lobbying and knowledge transfer Strategy draft timeframe Strategy financials (budgets, costs, etc) 79 AFDJ - National Strategy Plan for optimized waterway organisation 3

4 3.6 Prioritisation of strategies (Criteria for evaluating the Suggested strategies / activities) Strategy Map Horizontal action field: Organisational structure Horizontal action field: Human resources Horizontal action field: Policy support SCHEDULED UPDATES TO THE STRATEGY PLAN APPENDICES GLOSSARY AFDJ - National Strategy Plan for optimized waterway organisation 4

5 1 Executive summary 1.1 Purpose The main purpose of this strategy is to synthetize and to coagulate AFDJ s efforts to create a middle-long term overview of organizations goals and efforts. Whose plan is?: The plan is for entire organization with some details for the identified ACTION FIELDS and the HORIZONTAL ACTIONS. The purpose of the strategy formulation and plan development step is to create a set of strategies that will effectively link AFDJ to its environment and stakeholders and create public value. These strategies will be developed in response to strategic issues identified by the Strategic Planning Team, but they may also be developed to achieve goals or a vision of success. The purpose of the strategy and plan adoption step is to gain authoritative decisions to move ahead with implementing the strategies and plans. AFDJ - National Strategy Plan for optimized waterway organisation 5

6 2 AFDJ Strategic Process 2.1 Strategic planning framework AFDJ - National Strategy Plan for optimized waterway organisation 6

7 AFDJ - National Strategy Plan for optimized waterway organisation 7

8 AFDJ - National Strategy Plan for optimized waterway organisation 8

9 2.2 Strategy definition At AFDJ we implemented a five steps process in order to define the team / group (Strategic Planning Team (SPT)) that will analyze, define and implement strategy. The five steps are as follows: 1. An individual or a small planning group initiates the process with a preliminary stakeholder analysis in order to identify for each stakeholder the draft strategic options. 2. After the results of the first analysis have been reviewed, a larger group of stakeholders can be assembled. This meeting can be viewed as the more public beginning of the change effort. The assembled group should be asked to brainstorm to produce a list of stakeholders who might need to be involved in the strategy definition 3. After the second analysis has been completed, the strategic thinking group will consider actual or potential stakeholder power, legitimacy, and urgency (defined as a composite of the stakeholder s need for a timely organizational response and the importance of the claim of or relationship to the stakeholder). The group will think carefully through the positive and negative consequences of involving or not involving other stakeholders or their representatives and the best ways of involving them. 4. After these conversations have been completed, the strategic thinking group will be Assembled and will be the main agent for strategy implementation. Now it s a change of paradigm to occur. The thinking group is changing in the strategic planning team (SPT). The strategic planning group will have empowerment from top management and administration board. 5. In this stage the final steps are made by defining for each strategy the following details: Key Steps or Tasks Due Dates Responsible Party and Involved Parties Funding Measurable Outcomes AFDJ - National Strategy Plan for optimized waterway organisation 9

10 2.3 Vision & Mission Statement AFDJ s mission, in tandem with its mandates, provides the organization s most important justification for its existence. AFDJ s organization s mission and mandates also point the way toward the ultimate organizational end of creating public value. We envision a future where navigation on Danube is one of the preferred logistic channels for transportation in Europe. We will provide state of the art services concerning the waterway maintenance. We will strive to meet and exceed expectations of our clients and key stakeholders by creating solid public value. In order to do these we will be a diverse learning organization. We will develop the technical skills and capabilities of our personnel. We will partner with others to enhance our knowledge and our capabilities and the quality of our services. This vision provides it s fueled by AFDJ s strategies as described below. 2.4 Strategic Planning Team and Roles AFDJ - National Strategy Plan for optimized waterway organisation 10

11 The Strategic Planning Team (SPT) is the organism that identify issues and validates the strategies and actions to be made Description: Has a member from every important department following AFDJ organizational schedule. Act as sponsors and champions in strategy implementation Offer Empower and Endorsement Assure continuity of strategic and operational activity with all the members sharing a common vision and a common framework The proposed Strategic Planning team is presented in the table below: Nr. Organisational Role Proposed Strategic Role / Roles Responsible for Strategy Drafting and Operational Strategy 1 Manager of SPT Coordinator; Coordinates International Projects parts of strategy; Coordinates Information Technology Strategy 2 General Manager AFDJ General Strategy Supervising 3 Financial Manager Coordinates Financial Strategies 4 Strategy, Quality and Environment Manager Coordinates Internal Organization Strategies 5 HR Manager Coordinates Human ressources Strategies 6 Environment Dept Manager Coordinates Environment Strategies 7 Navigation Manager Strategy Supervising for Navigation 8 Hydrotechnic Dept. Expert 9 Fleet, Dept. Expert 10 Acquisition Dept Expert 11 Budget, Dept Expert It s important to include in the Strategic Team some third party consultants in order to have an independent management of the process and an independent overview of the organization. AFDJ - National Strategy Plan for optimized waterway organisation 11

12 3 Strategies formulation 3.1 The strategic planning cycle Initiate and Agree on a Strategic Planning Process The purpose of step 1 is to negotiate agreement with key internal (and possibly external) decision makers or opinion leaders on the overall strategic planning process, the schedule, and the key planning tasks. The administration board of AFDJ initiated the process of strategic planning with the ocasion of NEWADA project. The key actions made are: Identification of the key decision makers. The next was to determine which persons, groups, units, or organizations should be involved in the effort. The initial agreement will be negotiated with at least some of these decision makers, groups, units, or organizations. AFDJ made also a readiness assessment. The purpose of such an assessmentis to determine how capable the organization is of undertaking a strategic planning effort and whether additional capacity may be needed. AFDJ s is not so good prepared to perform strategic planning process Clarify Organizational Mandates The purpose of this step is to clarify the formal and informal mandates placed on the organization (the musts it confronts) and to explore their implications for organizational action. In this respect the planning team performed interviews with key persons in order to establish formal and informal authority concerning organizational behavior in prior projects and also responsibility for shaping the future the endeavors of the organization Identify and Understand Stakeholders and Develop and Refine Mission and Values A stakeholder is any person, group, or entity that can place a claim on the organization s attention, resources, or output or that is affected by that output. The key to success for public and nonprofit organizations is the ability to address the needs of crucial stakeholders according to those stakeholders criteria. AFDJ - National Strategy Plan for optimized waterway organisation 12

13 In interaction with AFDJ s stakeholders the following details where drafted: the organization s mission, in tandem with its mandates, provides its raison d être and its principal route to creating public value. Viewed in this light, an organization must always be considered the means to an end, not an end in and of itself. The mission statement developed and refined in this step should grow out of a thorough consideration of who the organization s (or community s) stakeholders are. The organization s value system might also beidentified, discussed, and documented. The organization may also wish to create a sketch of its vision of success, to guide subsequent planning efforts Assess the Environment to Identify Strengths, Weaknesses, Opportunities, and Threats Strengths Long-term experience in waterway management Dedicated workforce Solid basis for hydrographic & hydrologic services Partnership - network of waterway administrations Experiences in EU co-funded projects Weaknesses Financial incapacity to ensure minimum fairway depths Backlog of river training & dredging and signaling (investment in equipment and workforce) Financial restrictions limit operational activities Limitations to generate own revenues Shortcomings in legislative framework (finance, competencies, infrastructure maintenance) Inherited organization structures/restructuring efforts ongoing Understaffing/lack of dedicated skills Limited project management capacities Little public relations experiences and activities Dependency on short term (annual) state budget allocation Insufficient awareness/support from national transport policies Lack of coordination on inter-ministerial level (infrastructure - environment - finance) Lack of quality standards for infrastructure & business processes AFDJ - National Strategy Plan for optimized waterway organisation 13

14 Opportunities New priorities for European policy (EU 2020 strategy, decarbonisation & climate change debate, innovation) Existing EU IWT policy (NAIADES) and dedicated action program EU strategy for Danube region/alignment of EU budgets Access to EU funds and EU-programs Strengthening of IWT via dedicated promotional and development activities Technical and organizational modernization & innovation Positioning as cost-effective public service provider & instrument of transport policy Integrated approach for infrastructure development and environmental preservation (comprehensive waterway management) River Information Services for infrastructure management Exploration of own revenues - services for third parties Integrated approach infrastructure development/environment Threats Long-term cuts in budgets and staff due to state budget restrictions Short-term state budget perspective contradicts long term strategy/projects Delays in infrastructure projects due to complex legal environmental and procurement procedures Unclear and misleading application of environmental legislation to the disadvantage of inland navigation/iwt Subordination of waterway management responsibilities in complex public administration structures Loss of core competences because of incapability/restrictions in recruiting (skilled) staff (budget limitations, market salary gap) Identify and Frame Strategic Issues In the NEWADA projects the partners agreed on a 2 common strategic areas concerning the riverway administration strategy definition: Main actions fields: NAVIGATION, SAFETY, ENVIRONMENT AFDJ - National Strategy Plan for optimized waterway organisation 14

15 Horizontal action fields: Organizational Structure, Human Resources, Policy Support The identification of strategic issues means the identification of the fundamental challenges affecting the organization s mandates, its mission and values, its product or service level and mix, its costs, its financing, its structure, its processes, and its management Formulate Strategies to Manage the Issues Addressing Navigation NAV.1. Set up and execute infrastructure improvement projects NAV.2. Optimize maintenance activities (river training & dredging, signalling) NAV.3. Implement river information services (acc. to the respective responsibility) NAV.4. Improve communication with vessel operators and other users of waterway/interest groups NAV.5. Define and assure operational standards for quality of infrastructure / processes / services / information NAV.6. Open information policy with regard to data on waterway infrastructure, hydrology & hydrography (incl. forecasts) Addressing SAFETY SAF. 1. Identify and manage safety risks; Develop risk management capabilities; Develop risk management plan SAF. 2. Create and provide safety related information data with regard to the waterway (including depth information for skippers during low water periods) SAF. 3. Optimize operational use of river information services according to national responsibilities; both on vessel and on Authority premises Addressing ENVIRONMENT ENV.1. Identify environment impact of every hydro engineering works and overall IWT ENV.2. Build-up ecological know-how by knowledge transfer and increasing focus on local and regional environment projects ENV.3. Contribute to the implementation of the Water Framework Directive via dedicated eco-projects ENV.4. Identify, monitor and display overall company's environmental performance ( eco-footprint ) ENV.5. Act according to responsibilities with regard to national flood protection activities AFDJ - National Strategy Plan for optimized waterway organisation 15

16 ENV.6. Engage in disaster operation management in cooperation with relevant authorities like ANR, Ministry of Environment etc, Inspectoratul Pentru Situatii de Urgenta Addressing ORGANISATIONAL STRUCTURE ORG.1. Optimize the organizational structure & processes in order to establish a modern and customer oriented waterway management ORG.2. Set key performance indicators and balanced scorecards ORG.3. Setting a strategic planning team with regular members / experts, clear tasks & responsabilities, milestones ORG.4. Focus on developing a Project Management Department with skilled personnel in order to approach local, regional and European opportunities for funding ORG.5. Organisation reengineering in order to identify sources for increasing revenues (i.e. renting ships, selling expetise, etc). ORG.6. Explore synergies through cross-border/transnational cooperation Addressing Human Resources HR.1. Define and implement strategic human resources management plan HR.2. Knowledge transfer and intensive training for key staff and upper-middle management HR.3. Engage in continuous international expert exchange and increase necessary language skills HR.4. Develop and consolidate project management capacities; create Project Management and International Projects department (if possible) HR.5. Create roadmap for career development and a personal development plan within the Administration HR.6. Develop public relations expertise HR.7. Participate in EU lifelong learning initiative (programs for training and education of staff) and applying to local HR development structural funds Addressing Policy Support POL.1. Further publish dedicated IWT information and carry out respective communication activities for the promotion of the transport mode IWT POL.2. Define and carry out dedicated information and communication activities for the promotion of the transport mode IWT POL.3. Create IWT and AFDJ stakeholders map and act on it I order to gain support from Administration AFDJ - National Strategy Plan for optimized waterway organisation 16

17 strategy POL.4. Support national and regional governments & administrations with expertise POL.5. Engage in European/international networks (e.g. UN/ECE, River Commissions - Danube Commission, Rhine Commision etc) - for networking, lobbying and knowledge transfer Review and Adopt the Strategic Plan The purpose of this step is to gain a formal commitment to adopt and proceed with implementation of the plan(s). This step represents the culmination of the work of the previous steps and points toward the implementation step, in which adopted strategies are realized in practice. Formal adoption is necessary in order to gain the benefits of strategic planning and will be adopted at the end of the 2011 or the beginning of 2012 with the occasion of the Management Meeting and Administration Board meeting Establish an Effective Organizational Vision for the Future An organization s vision of success outlines what the organization should look like as it successfully implements its strategies and achieves its full potential. Such a description, to the extent that it is widely known and agreed on in the organization, allows organizational members to know what is expected of them without constant direct managerial oversight. This description also allows other key stakeholders to know what the organization envisions for itself. We envision a future where navigation on Danube is one of the preferred logistic channels for transportation in Europe. We will provide state of the art services concerning the waterway maintenance. We will strive to meet and exceed expectations of our clients and key stakeholders by creating solid public value. In order to do these we will be a diverse learning organization. We will develop the technical skills and capabilities of our personnel. We will partner with others to enhance our knowledge and our capabilities and the quality of our services. This vision provides it s fueled by AFDJ s strategies as described below. AFDJ - National Strategy Plan for optimized waterway organisation 17

18 3.1.9 Develop an Effective Implementation Process At the begingin of the 2012 a plan for implementation will be drafted Reassess Strategies and the Strategic Planning Process The goal of this activity is to review implemented strategies and the strategic planning process. The aim is to find out what worked, what did not work, and why, and to set the stage for the next round of strategic planning. Strategy Evaluation and Reassessing meetings will be held every quarter starting with the year MAIN ACTION FIELDS Navigation The Identified STRATEGIES and ACTIONS are: NAV.1. Set up and execute infrastructure improvement projects NAV.2. Optimize maintenance activities (river training & dredging, signalling) NAV.3. Implement river information services (acc. to the respective responsibility) NAV.4. Improve communication with vessel operators and other users of waterway/interest groups NAV.5. Define and assure operational standards for quality of infrastructure / processes / services / information NAV.6. Open information policy with regard to data on waterway infrastructure, hydrology & hydrography (incl. forecasts) For every identified strategy we will design a strategy file in order to assess the following details: Key Steps or Tasks Due Dates Responsible Party and Involved Parties Funding Measurable Outcomes AFDJ - National Strategy Plan for optimized waterway organisation 18

19 NAV.1. Set up and execute infrastructure improvement projects Key Steps or Tasks NAV.1 - Key Activity 1 - Identify the waterway hotspots for future hydrological engineering projects NAV.1 - Key Activity 2 - Create an automated data collection for Danube water level NAV.1 - Key Activity 3 - Find diversified financing sources for projects Due Dates Due date NAV.1 - Key Activity 1 - Identify the waterway hotspots for future hydrological engineering projects Q NAV.1 - Key Activity 2 - Create an automated data collection for Danube water level Q NAV.1 - Key Activity 3 - Find diversified financing sources for projects continuous Responsible Party and Involved Parties [To be updated during implementation phase] AFDJ - National Strategy Plan for optimized waterway organisation 19

20 Funding NAV.1 - Key Activity 1 - Identify the waterway hotspots for future hydrological engineering projects NAV.1 - Key Activity 2 - Create an automated data collection for Danube water level Budget / Financing Structural funds: POST Structural funds: POST NAV.1 - Key Activity 3 - Find diversified financing sources for projects n/a Measurable Outcomes Measurable Outcomes NAV.1 - Key Activity 1 - Identify the waterway hotspots for future hydrological engineering projects NAV.1 - Key Activity 2 - Create an automated data collection for Danube water level NAV.1 - Key Activity 3 - Find diversified financing sources for projects number of waterway botle necks and proposed solution to resolve the issues realtime waterlevel reporting, notice to skippers, automated alarms list of all potential funds for waterway projects financing AFDJ - National Strategy Plan for optimized waterway organisation 20

21 NAV.2. Optimize maintenance activities (river training & dredging, signalling) Key Steps or Tasks NAV.2 - Key Activity 1 - Hydrographic studies for natural dredging NAV.2 - Key Activity 2 - Plan the implementation of better waterway and navigation signaling NAV.2 - Key Activity 3 - Quick intervention boats for data collection Due Dates Due date NAV.2 - Key Activity 1 - Hydrographic studies for natural dredging NAV.2 - Key Activity 2 - Plan the implementation of better waterway and navigation signaling NAV.2 - Key Activity 3 - Quick intervention boats for data collection Q Q Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing NAV.2 - Key Activity 1 - Hydrographic studies for natural dredging NAV.2 - Key Activity 2 - Plan the implementation of better waterway and navigation signaling NAV.2 - Key Activity 3 - Quick intervention boats for data collection Structural funds: POS-T, TEN Structural funds Structural funds AFDJ - National Strategy Plan for optimized waterway organisation 21

22 Measurable Outcomes NAV.2 - Key Activity 1 - Hydrographic studies for natural dredging NAV.2 - Key Activity 2 - Plan the implementation of better waterway and navigation signaling NAV.2 - Key Activity 3 - Quick intervention boats for data collection Measurable Outcomes report on hydrologic works schedule, milestones, budget for imptroved signaling 2 small speed boats equiped for data collection and signaling maintenance NAV.3. Implement river information services (acc. to the respective responsibility) Key Steps or Tasks NAV.3 - Key Activity 1 - Further develop of RORIS NAV.3 - Key Activity 2 - Further develop of navigation and waterway software database NAV.3 - Key Activity 3 - Sincronise RIS initiative accros all Danube River Administration Due Dates Due date NAV.3 - Key Activity 1 - Further develop of RORIS NAV.3 - Key Activity 2 - Further develop of navigation and waterway software database NAV.3 - Key Activity 3 - Sincronise RIS initiative accros all Danube River Administration continuous continuous continuous AFDJ - National Strategy Plan for optimized waterway organisation 22

23 Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing NAV.3 - Key Activity 1 - Further develop of RORIS NAV.3 - Key Activity 2 - Further develop of navigation and waterway software database NAV.3 - Key Activity 3 - Sincronise RIS initiative accros all Danube River Administration Structural funds: POS-T TEN Structural funds: POS-T TEN Structural funds: POS-T TEN Measurable Outcomes Measurable Outcomes NAV.3 - Key Activity 1 - Further develop of RORIS NAV.3 - Key Activity 2 - Further develop of navigation and waterway software database NAV.3 - Key Activity 3 - Sincronise RIS initiative accros all Danube River Administration number of new functionalities, the number of reports issued by the system number of metrics / records stored, number of reports issued the number of unified reports, the degree of database homogenisation, the number of common waterway metrics AFDJ - National Strategy Plan for optimized waterway organisation 23

24 NAV.4. Improve communication with vessel operators and other users of waterway/interest groups Key Steps or Tasks Activity NAV.4 - Key Activity 1 NAV.4 - Key Activity 2 NAV.4 - Key Activity 1 - Analise the needed further information of skipers, vessel operators and other stakeholders NAV.4 - Key Activity 2 - Improve communication through internet (WIFI, 3G) Due Dates NAV.4 - Key Activity 1 - Analise the needed further information of skipers, vessel operators and other stakeholders NAV.4 - Key Activity 2 - Improve communication through internet (WIFI, 3G) Due date Q Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Activity NAV.4 - Key Activity 1 - Analise the needed further information of skipers, vessel operators and other stakeholders NAV.4 - Key Activity 2 - Improve communication through internet (WIFI, 3G) Funding Programmes Structural funds: POS-T TEN Structural funds: POS-T TEN AFDJ - National Strategy Plan for optimized waterway organisation 24

25 Measurable Outcomes Measurable Outcomes NAV.4 - Key Activity 1 - Analise the needed further information of skipers, vessel operators and other stakeholders NAV.4 - Key Activity 2 - Improve communication through internet (WIFI, 3G) number of needed data / reports, prioritisation of information number of access points, data treffic estimation AFDJ - National Strategy Plan for optimized waterway organisation 25

26 NAV.5. Define and assure operational standards for quality of infrastructure / processes / services Key Steps or Tasks NAV.5 - Key Activity 1 - Re-evaluate the procedure of ISO implementation and define metrics for operational excelence in AFDJ's core processes NAV.5 - Key Activity 2 - Implement a balanced scorecard software Due Dates Due date NAV.5 - Key Activity 1 - Re-evaluate the procedure of ISO implementation and define metrics for operational excelence in AFDJ's core processes Q NAV.5 - Key Activity 2 - Implement a balanced scorecard software Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing NAV.5 - Key Activity 1 - Re-evaluate the procedure of ISO implementation and define metrics for operational excelence in AFDJ's core processes NAV.5 - Key Activity 2 - Implement a balanced scorecard software Measurable Outcomes AFDJ - National Strategy Plan for optimized waterway organisation 26

27 Measurable Outcomes NAV.5 - Key Activity 1 - Re-evaluate the procedure of ISO implementation and define metrics for operational excelence in AFDJ's core processes NAV.5 - Key Activity 2 - Implement a balanced scorecard software list of metrics number of metrics folowed by the software solution AFDJ - National Strategy Plan for optimized waterway organisation 27

28 NAV.6. Open information policy with regard to data on waterway infrastructure, hydrology & hydrography (incl. forecasts) Key Steps or Tasks NAV.6 - Key Activity 1 - Identify the potential user of AFDJ's data and the format nedded to have the data NAV.6 - Key Activity 2 - Create a webdata portal Due Dates Due date NAV.6 - Key Activity 1 - Identify the potential user of AFDJ's data and the format nedded to have the data NAV.6 - Key Activity 2 - Create a webdata portal Q Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing NAV.6 - Key Activity 1 - Identify the potential user of AFDJ's data and the format nedded to have the data NAV.6 - Key Activity 2 - Create a webdata portal Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing AFDJ - National Strategy Plan for optimized waterway organisation 28

29 Measurable Outcomes Measurable Outcomes NAV.6 - Key Activity 1 - Identify the potential user of AFDJ's data and the format nedded to have the data NAV.6 - Key Activity 2 - Create a webdata portal The informational needs of stakeholders web portal, number of users, number of data traffic AFDJ - National Strategy Plan for optimized waterway organisation 29

30 3.2.2 Safety SAF. 1. Identify and manage safety risks; Develop risk management capabilities; Develop risk management plan Key Steps or Tasks SAF. 1 - Key Activity 1 - Create risk management plan SAF. 1 - Key Activity 2 - Educate key personel involved in risky areas in the domain of risk management SAF. 1 - Key Activity 3 - Implement risk management policies in RIS Due Dates Due date SAF. 1 - Key Activity 1 - Create risk management plan Q SAF. 1 - Key Activity 2 - Educate key personel involved in risky areas in the domain of risk management Q SAF. 1 - Key Activity 3 - Implement risk management policies in RIS Q Responsible Party and Involved Parties [To be updated during implementation phase] AFDJ - National Strategy Plan for optimized waterway organisation 30

31 Funding Budget / Financing SAF. 1 - Key Activity 1 - Create risk management plan SAF. 1 - Key Activity 2 - Educate key personel involved in risky areas in the domain of risk management SAF. 1 - Key Activity 3 - Implement risk management policies in RIS Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing Measurable Outcomes Measurable Outcomes SAF. 1 - Key Activity 1 - Create risk management plan SAF. 1 - Key Activity 2 - Educate key personel involved in risky areas in the domain of risk management SAF. 1 - Key Activity 3 - Implement risk management policies in RIS risk management plan number of keypersonel (top/middle management attending the training) define risk management specifications for RIS AFDJ - National Strategy Plan for optimized waterway organisation 31

32 SAF. 2. Create and provide safety related information data with regard to the waterway (including depth information for skippers during low water periods) Key Steps or Tasks SAF. 2 - Key Activity 1 - Realtime warnings / notice to skipers durring low water SAF. 2 - Key Activity 2 - Publish an annualy report concerning safety recommendation on Danube Navigation Due Dates Due date SAF. 2 - Key Activity 1 - Realtime warnings / notice to skipers durring low water Q SAF. 2 - Key Activity 2 - Publish an annualy report concerning safety recommendation on Danube Navigation Q Responsible Party and Involved Parties [To be updated during implementation phase] AFDJ - National Strategy Plan for optimized waterway organisation 32

33 Funding Budget / Financing SAF. 2 - Key Activity 1 - Realtime warnings / notice to skipers durring low water SAF. 2 - Key Activity 2 - Publish an annualy report concerning safety recommendation on Danube Navigation Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing Measurable Outcomes Measurable Outcomes SAF. 2 - Key Activity 1 - Realtime warnings / notice to skipers durring low water nr of notice to skippers SAF. 2 - Key Activity 2 - Publish an annualy report concerning safety recommendation on Danube Navigation annual report on safety AFDJ - National Strategy Plan for optimized waterway organisation 33

34 SAF. 3. Optimize operational use of river information services according to national responsibilities; both on vessel and on Authority premises Key Steps or Tasks SAF. 3 - Key Activity 1 - Audit on usage and usability of information services provided by AFDJ Due Dates Due date SAF. 3 - Key Activity 1 - Audit on usage and usability of information services provided by AFDJ Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing SAF. 3 - Key Activity 1 - Audit on usage and usability of information services provided by AFDJ Structural funds: POS-T TEN Other financing AFDJ - National Strategy Plan for optimized waterway organisation 34

35 Measurable Outcomes Measurable Outcomes SAF. 3 - Key Activity 1 - Audit on usage and usability of information services provided by AFDJ usage and usability report AFDJ - National Strategy Plan for optimized waterway organisation 35

36 3.2.3 ENVIRONMENT ENV.1. Identify environment impact of every hydro engineering works and overall IWT Key Steps or Tasks ENV.1 - Key Activity 1 - Identify impact of hydro engineering works on environment ENV.1 - Key Activity 2 - Analisys of the using of IWT versus other transportation choices in terms of carbon foot print Due Dates Due date ENV.1 - Key Activity 1 - Identify impact of hydro engineering works on environment Q ENV.1 - Key Activity 2 - Analisys of the using of IWT versus other transportation choices in terms of carbon foot print Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ENV.1 - Key Activity 1 - Identify impact of hydro engineering works on environment ENV.1 - Key Activity 2 - Analisys of the using of IWT versus other transportation choices in terms of carbon foot print Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN AFDJ - National Strategy Plan for optimized waterway organisation 36

37 Other financing Measurable Outcomes Measurable Outcomes ENV.1 - Key Activity 1 - Identify impact of hydro engineering works on environment ENV.1 - Key Activity 2 - Analisys of the using of IWT versus other transportation choices in terms of carbon foot print report on eeco-impact of environment worls carboon foot print evaluation for several transportation alternatives AFDJ - National Strategy Plan for optimized waterway organisation 37

38 ENV.2. Build-up ecological know-how by knowledge transfer and increasing focus on local and regional environment projects Key Steps or Tasks ENV.2 - Key Activity 1 - Create an eco-working group with all Danube administration within NEWADA 2 ENV.2 - Key Activity 2 - Apply for financing with related eco-projects Due Dates Due date ENV.2 - Key Activity 1 - Create an eco-working group with all Danube administration within NEWADA 2 Q ENV.2 - Key Activity 2 - Apply for financing with related eco-projects Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ENV.2 - Key Activity 1 - Create an eco-working group with all Danube administration within NEWADA 2 ENV.2 - Key Activity 2 - Apply for financing with related eco-projects Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN AFDJ - National Strategy Plan for optimized waterway organisation 38

39 Other financing Measurable Outcomes Measurable Outcomes ENV.2 - Key Activity 1 - Create an eco-working group with all Danube administration within NEWADA 2 ENV.2 - Key Activity 2 - Apply for financing with related eco-projects report on eco-issues among Danube waterway 1-3 projects as partner in eco-projects related with the danube region AFDJ - National Strategy Plan for optimized waterway organisation 39

40 ENV.3. Contribute to the implementation of the Water Framework Directive via dedicated eco-projects Key Steps or Tasks ENV.3 - Key Activity 1 - Report on WFD implementation related with Danube Waterway Due Dates Due date ENV.3 - Key Activity 1 - Report on WFD implementation related with Danube Waterway Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding ENV.3 - Key Activity 1 - Report on WFD implementation related with Danube Waterway Budget / Financing Structural funds: ENVIRONMENT Other Financing Measurable Outcomes Measurable Outcomes ENV.3 - Key Activity 1 - Report on WFD implementation related with Danube Waterway 1-3 projects as partner in eco-projects related with the danube region AFDJ - National Strategy Plan for optimized waterway organisation 40

41 ENV.4. Identify, monitor and display overall company's environmental performance ( eco-footprint ) Key Steps or Tasks ENV.4 - Key Activity 1 - Create a set of indicators for calculating the company carbon foot print Due Dates Due date ENV.4 - Key Activity 1 - Create a set of indicators for calculating the company carbon foot print Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ENV.4 - Key Activity 1 - Create a set of indicators for calculating the company carbon foot print Structural funds: ENVIRONMENT Other Financing Measurable Outcomes ENV.4 - Key Activity 1 - Create a set of indicators for calculating the company carbon foot print Measurable Outcomes organisation carboon foot print indicator (optimisation of the AFDJ - National Strategy Plan for optimized waterway organisation 41

42 indicator) AFDJ - National Strategy Plan for optimized waterway organisation 42

43 Create operational and informational framework for working with National Authority for Disasters and Flood Protection Key Steps or Tasks ENV.5 - Key Activity 1 - Create operational and informational framework for working with National Authority for Disasters and Flood Protection Due Dates Due date ENV.5 - Key Activity 1 - Create operational and informational framework for working with National Authority for Disasters and Flood Protection Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ENV.5 - Key Activity 1 - Create operational and informational framework for working with National Authority for Disasters and Flood Protection Structural funds: ENVIRONMENT Other Financing Measurable Outcomes Measurable Outcomes ENV.5 - Key Activity 1 - Create operational and informational framework for working with National Authority for Disasters and Flood Protection number of distress situations managed AFDJ - National Strategy Plan for optimized waterway organisation 43

44 AFDJ - National Strategy Plan for optimized waterway organisation 44

45 3.3 Horizontal action fields Organisational Structure ORG.1. Optimize the organizational structure & processes in order to establish a modern and customer oriented waterway management Key Steps or Tasks ORG.1 - Key Activity 1 - Work analisys; organisational structure evaluation Due Dates Due date ORG.1 - Key Activity 1 - Work analisys; organisational structure evaluation Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ORG.1 - Key Activity 1 - Work analisys; organisational structure evaluation Structural funds: POS-T TEN Other financing Measurable Outcomes AFDJ - National Strategy Plan for optimized waterway organisation 45

46 Measurable Outcomes ORG.1 - Key Activity 1 - Work analisys; organisational structure evaluation report on work analisys AFDJ - National Strategy Plan for optimized waterway organisation 46

47 ORG.2. Set key performance indicators and balanced scorecards Key Steps or Tasks ORG.2 - Key Activity 1 - Implement several meeters - indicators in order to analise and track company performace ORG.2 - Key Activity 2 - Implement software solution for balanced scorecard Due Dates Due date ORG.2 - Key Activity 1 - Implement several meeters - indicators in order to analise and track company performace Q ORG.2 - Key Activity 2 - Implement software solution for balanced scorecard Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding ORG.2 - Key Activity 1 - Implement several meeters - indicators in order to analise and track company performace ORG.2 - Key Activity 2 - Implement software solution for balanced scorecard Budget / Financing Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing Measurable Outcomes Measurable Outcomes AFDJ - National Strategy Plan for optimized waterway organisation 47

48 ORG.2 - Key Activity 1 - Implement several meeters - indicators in order to analise and track company performace ORG.2 - Key Activity 2 - Implement software solution for balanced scorecard set new performance metrics software solution for scorecard implementation AFDJ - National Strategy Plan for optimized waterway organisation 48

49 ORG.3. Setting a strategic planning team with regular members / experts, clear tasks & responsabilities, milestones Key Steps or Tasks ORG.3 - Key Activity 1 - define organisationa procedure for strategic planning - including the procedure in the ISO manual ORG.3 - Key Activity 2 - Set up regular agenda for strategic planning team Due Dates Due date ORG.3 - Key Activity 1 - define organisationa procedure for strategic planning - including the procedure in the ISO manual Q ORG.3 - Key Activity 2 - Set up regular agenda for strategic planning team continuous Responsible Party and Involved Parties [To be updated during implementation phase] Funding ORG.3 - Key Activity 1 - define organisationa procedure for strategic planning - including the procedure in the ISO manual ORG.3 - Key Activity 2 - Set up regular agenda for strategic planning Budget / Financing Structural funds: POS-T TEN Other financing Structural funds: POS-T AFDJ - National Strategy Plan for optimized waterway organisation 49

50 team TEN Other financing Measurable Outcomes Measurable Outcomes ORG.3 - Key Activity 1 - define organisationa procedure for strategic planning - including the procedure in the ISO manual ORG.3 - Key Activity 2 - Set up regular agenda for strategic planning team define organisational iso preocedure, calendar and number of meetings AFDJ - National Strategy Plan for optimized waterway organisation 50

51 ORG.4. Focus on developing a Project Management Department with skilled personnel in order to approach local, regional and European opportunities for funding Key Steps or Tasks ORG.4 - Key Activity 1 - Develop training programs for key personnel ORG.4 - Key Activity 2 - Create the (international) project / portofolio management department in the organisational structure Due Dates Due date ORG.4 - Key Activity 1 - Develop training programs for key personnel Q ORG.4 - Key Activity 2 - Create the (international) project / portofolio management department in the organisational structure Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ORG.4 - Key Activity 1 - Develop training programs for key personnel Structural funds: POS-T TEN Other financing AFDJ - National Strategy Plan for optimized waterway organisation 51

52 ORG.4 - Key Activity 2 - Create the (international) project / portofolio management department in the organisational structure Structural funds: POS-T TEN Other financing Measurable Outcomes Measurable Outcomes ORG.4 - Key Activity 1 - Develop training programs for key personnel ORG.4 - Key Activity 2 - Create the (international) project / portofolio management department in the organisational structure number of persons trained new organisation structure AFDJ - National Strategy Plan for optimized waterway organisation 52

53 ORG.5. Organisation reengineering in order to identify sources for increasing revenues (i.e. renting ships, selling expetise, etc) Key Steps or Tasks ORG.5 - Key Activity 1 - Identify new cashflow opportunities report - organisational asset cashflow potential Due Dates Due date ORG.5 - Key Activity 1 - Identify new cashflow opportunities report - organisational asset cashflow potential Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ORG.5 - Key Activity 1 - Identify new cashflow opportunities report - organisational asset cashflow potential Structural funds: POS-T TEN Other financing Measurable Outcomes Measurable Outcomes ORG.5 - Key Activity 1 - Identify new cashflow opportunities report - organisational asset cashflow potential Cash originated from new sources AFDJ - National Strategy Plan for optimized waterway organisation 53

54 ORG.6. Explore synergies through cross-border/transnational cooperation Key Steps or Tasks ORG.6 - Key Activity 1 - Create joint organisation units RO-BG for transboundaries tasks Due Dates Due date ORG.6 - Key Activity 1 - Create joint organisation units RO-BG for transboundaries tasks Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ORG.6 - Key Activity 1 - Create joint organisation units RO-BG for transboundaries tasks Structural funds: POS-T TEN Other financing Measurable Outcomes ORG.6 - Key Activity 1 - Create joint organisation units RO- BG for transboundaries tasks Measurable Outcomes Number of joint actions / projects; budget and econonies made by this joint-venture AFDJ - National Strategy Plan for optimized waterway organisation 54

55 ORG.7. Develop public relations expertise Key Steps or Tasks ORG.7 - Key Activity 1 - General PR training for top management ORG.7 - Key Activity 2 - Create and implement PR plan ORG.7 - Key Activity 3 - Develop PR toolbox in NEWADA Due Dates Due date ORG.7 - Key Activity 1 - General PR training for top management Q ORG.7 - Key Activity 2 - Create and implement PR plan Q ORG.7 - Key Activity 3 - Develop PR toolbox in NEWADA 2 Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing ORG.7 - Key Activity 1 - General PR training for top management ORG.7 - Key Activity 2 - Create and implement PR plan ORG.7 - Key Activity 3 - Develop PR toolbox in NEWADA 2 Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN AFDJ - National Strategy Plan for optimized waterway organisation 55

56 Other financing Measurable Outcomes Due date Measurable Outcomes ORG.7 - Key Activity 1 - General PR training for top management Q ORG.7 - Key Activity 2 - Create and implement PR plan Q create an instrument and measure the satisfaction of employees increased on a medium - long termn year plan for PR, weekley / monthly planning for events, networking, media relations etc ORG.7 - Key Activity 3 - Develop PR toolbox in NEWADA 2 Q toolbox as decribed in NEWADA 2 AFDJ - National Strategy Plan for optimized waterway organisation 56

57 3.3.2 HR Strategy HR.1. Define and implement strategic human resources management plan Key Steps or Tasks HR.1 - Key Activity 1 - Analise the impact of this strategy on HR HR.1 - Key Activity 2 - Create a long termn HR development Due Dates Due date HR.1 - Key Activity 1 - Analise the impact of this strategy on HR Q HR.1 - Key Activity 2 - Create a long termn HR development Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing HR.1 - Key Activity 1 - Analise the impact of this strategy on HR Structural funds: POS-T TEN Other financing AFDJ - National Strategy Plan for optimized waterway organisation 57

58 HR.1 - Key Activity 2 - Create a long termn HR development Structural funds: POS-T TEN Other financing Measurable Outcomes Measurable Outcomes HR.1 - Key Activity 1 - Analise the impact of this strategy on HR HR.1 - Key Activity 2 - Create a long termn HR development analise the needed human resources for implementing the strategy improved employees' knowledge and practical skills, improved employees individual performance AFDJ - National Strategy Plan for optimized waterway organisation 58

59 HR.2. Knowledge transfer and intensive training for key staff and upper-middle management Key Steps or Tasks HR.2 - Key Activity 1 - Identify knowledge transfer sources from other Danube Authorities within NEWADA 2 project HR.2 - Key Activity 2 - Exchange trainings with other Danube Waterway Authorities Due Dates Due date HR.2 - Key Activity 1 - Identify knowledge transfer sources from other Danube Authorities within NEWADA 2 project Q HR.2 - Key Activity 2 - Exchange trainings with other Danube Waterway Authorities Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing HR.2 - Key Activity 1 - Identify knowledge transfer sources from other Danube Authorities within NEWADA 2 project HR.2 - Key Activity 2 - Exchange trainings with other Danube Waterway Authorities Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing AFDJ - National Strategy Plan for optimized waterway organisation 59

60 Measurable Outcomes Measurable Outcomes HR.2 - Key Activity 1 - Identify knowledge transfer sources from other Danube Authorities within NEWADA 2 project HR.2 - Key Activity 2 - Exchange trainings with other Danube Waterway Authorities number of needed knowledge areas and potential partners for knowledge transfer number of trainings and number of trained persons AFDJ - National Strategy Plan for optimized waterway organisation 60

61 HR.3. Engage in continuous international expert exchange and increase necessary language skills Key Steps or Tasks HR.3 - Key Activity 1 - On the spot expert exchange Due Dates Due date HR.3 - Key Activity 1 - On the spot expert exchange Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing HR.3 - Key Activity 1 - On the spot expert exchange Structural funds: POS-T TEN Other financing Measurable Outcomes HR.3 - Key Activity 1 - On the spot expert exchange Measurable Outcomes number of experts and months working on other Danube Authority premises AFDJ - National Strategy Plan for optimized waterway organisation 61

62 HR.4. Create roadmap for career development and a personal development plan within the Administration Key Steps or Tasks HR.4 - Key Activity 1 - Career and personal development plans Due Dates Due date HR.4 - Key Activity 1 - Career and personal development plans Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing HR.4 - Key Activity 1 - Career and personal development plans Structural funds: POS-T TEN Other financing Measurable Outcomes HR.4 - Key Activity 1 - Career and personal development plans Measurable Outcomes create an instrument and measure the satisfaction of employees increased on a AFDJ - National Strategy Plan for optimized waterway organisation 62

63 medium - long termn AFDJ - National Strategy Plan for optimized waterway organisation 63

64 HR.5. Participate in EU life long learning initiative (programs for training and education of staff) and applying to local HR development structural funds Key Steps or Tasks HR.5 - Key Activity 1 - Asses every quarter opportunities for financing the HR development of AFDJ Due Dates Due date HR.5 - Key Activity 1 - Asses every quarter opportunities for financing the HR development of AFDJ Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding HR.5 - Key Activity 1 - Asses every quarter opportunities for financing the HR development of AFDJ Budget / Financing Structural funds: POS-T TEN Other financing Measurable Outcomes HR.5 - Key Activity 1 - Asses every quarter opportunities for financing the HR development of AFDJ Measurable Outcomes number of financing applications and number of implemented programes AFDJ - National Strategy Plan for optimized waterway organisation 64

65 3.3.3 Policy Support POL.1. Further publish dedicated IWT information and carry out respective communication activities for the promotion of the transport mode IWT Key Steps or Tasks POL.1 - Key Activity 1 - Publish regulary (monthly) updates / newsletters / reports on IWT POL.1 - Key Activity 2 - Organise 1 yearly event on IWT POL.1 - Key Activity 3 - Finding alternative source of financing for further development of PR and communication Due Dates Due date POL.1 - Key Activity 1 - Publish regulary (monthly) updates / newsletters / reports on IWT Q POL.1 - Key Activity 2 - Organise 1 yearly event on IWT Q POL.1 - Key Activity 3 - Finding alternative source of financing for further development of PR and communication Q Responsible Party and Involved Parties [To be updated during implementation phase] Funding AFDJ - National Strategy Plan for optimized waterway organisation 65

66 Budget / Financing POL.1 - Key Activity 1 - Publish regulary (monthly) updates / newsletters / reports on IWT POL.1 - Key Activity 2 - Organise 1 yearly event on IWT POL.1 - Key Activity 3 - Finding alternative source of financing for further development of PR and communication Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing Measurable Outcomes Measurable Outcomes POL.1 - Key Activity 1 - Publish regulary (monthly) updates / newsletters / reports on IWT number of publications POL.1 - Key Activity 2 - Organise 1 yearly event on IWT POL.1 - Key Activity 3 - Finding alternative source of financing for further development of PR and communication number of particpants amount of financing attracted AFDJ - National Strategy Plan for optimized waterway organisation 66

67 POL.2. Use AFDJ's stakeholders map to gain support for impmenenting the strategy Key Steps or Tasks POL.2 - Key Activity 1 - Use AFDJ's stakeholders map to gain support for impmenenting the strategy Due Dates Due date POL.2 - Key Activity 1 - Use AFDJ's stakeholders map to gain support for impmenenting the strategy continuous Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing POL.2 - Key Activity 1 - Use AFDJ's stakeholders map to gain support for impmenenting the strategy Structural funds: POS-T TEN Other financing Measurable Outcomes Measurable Outcomes POL.2 - Key Activity 1 - Use AFDJ's stakeholders map to gain support for impmenenting the strategy number of stakeholders involved in / supporting the implementation of the strategy AFDJ - National Strategy Plan for optimized waterway organisation 67

68 AFDJ - National Strategy Plan for optimized waterway organisation 68

69 POL.3. Support national and regional governments & administrations with expertise Key Steps or Tasks POL.3- Key Activity 1 - Create permanent contact with the parlamentary commision for transportation POL.3 - Key Activity 2 - Sugest to the Ministry of Transportation new fundings in order to full AFDJ's strategy goals Due Dates Due date POL.3 Key Activity 1 - Create permanent contact with the parlamentary commision for transportation POL.3 - Key Activity 2 - Sugest to the Ministry of Transportation new fundings in order to full AFDJ's strategy goals continuous continuous Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing POL.3 - Key Activity 1 - Create permanent contact with the parlamentary commision for transportation POL3 - Key Activity 2 - Sugest to the Ministry of Transportation new fundings in order to full AFDJ's strategy goals Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing AFDJ - National Strategy Plan for optimized waterway organisation 69

70 Measurable Outcomes Measurable Outcomes POL.3 - Key Activity 1 - Create permanent contact with the parlamentary commision for transportation POL.3 - Key Activity 2 - Sugest to the Ministry of Transportation new fundings in order to full AFDJ's strategy goals number of meetings with parlament members the budget increase AFDJ - National Strategy Plan for optimized waterway organisation 70

71 POL.3. Engage in European/international networks (e.g. UN/ECE, River Commissions - Danube Commission, Rhine Commision etc) - for networking, lobbying and knowledge transfer Key Steps or Tasks POL.4 - Key Activity 1 - Create a database of contacts with all related IWT, Danube organisation in Europe and create awareness for AFDJ POL.4 - Key Activity 2 - Participate to IWT, Danube Strategy events and projects Due Dates Due date POL.4 - Key Activity 1 - Create a database of contacts with all related IWT, Danube organisation in Europe and create awareness for AFDJ Q POL.4 - Key Activity 2 - Participate to IWT, Danube Strategy events and projects continuous Responsible Party and Involved Parties [To be updated during implementation phase] Funding Budget / Financing POL.4 - Key Activity 1 - Create a database of contacts with all related IWT, Danube organisation in Europe and create awareness for AFDJ POL.4 - Key Activity 2 - Participate to IWT, Danube Strategy events and projects Structural funds: POS-T TEN Other financing Structural funds: POS-T TEN Other financing AFDJ - National Strategy Plan for optimized waterway organisation 71

72 Measurable Outcomes Measurable Outcomes POL.4 - Key Activity 1 - Create a database of contacts with all related IWT, Danube organisation in Europe and create awareness for AFDJ POL.4 - Key Activity 2 - Participate to IWT, Danube Strategy events and projects number of records in the cotact databese and number of contacts initiated numbers of events, conference attended AFDJ - National Strategy Plan for optimized waterway organisation 72

73 Q Q Q Q Q Q Q Q Q Q Q Q Strategy draft timeframe Due date NAV.1 - Key Activity 1 - Identify the waterway hotspots for future hydrological engineering projects NAV.1 - Key Activity 2 - Create an automated data collection for Danube water level Q Q NAV.1 - Key Activity 3 - Find diversified financing sources for projects continuous c c c c c c c c c c c c NAV.2 - Key Activity 1 - Hydrographic studies for natural dredging Q NAV.2 - Key Activity 2 - Plan the implementation of better waterway and navigation signaling Q NAV.2 - Key Activity 3 - Quick intervention boats for data collection Q NAV.3 - Key Activity 1 - Further develop of RORIS continuous c c c c c c c c c c c c NAV.3 - Key Activity 2 - Further develop of navigation and waterway software database continuous c c c c c c c c c c c c AFDJ - National Strategy Plan for optimized waterway organisation 73

74 NAV.3 - Key Activity 3 - Sincronise RIS initiative accros all Danube River Administration continuous c c c c c c c c c c c c NAV.4 - Key Activity 1 - Analise the needed further information of skipers, vessel operators and other stakeholders Q NAV.4 - Key Activity 2 - Improve communication through internet (WIFI, 3G) Q NAV.5 - Key Activity 1 - Re-evaluate the procedure of ISO implementation and define metrics for operational excelence in AFDJ's core processes Q NAV.5 - Key Activity 2 - Implement a balanced scorecard software Q NAV.6 - Key Activity 1 - Identify the potential user of AFDJ's data and the format nedded to have the data Q Q NAV.6 - Key Activity 2 - Create a webdata portal 1 SAF. 1 - Key Activity 1 - Create risk management plan Q SAF. 1 - Key Activity 2 - Educate key personel involved in risky areas in the domain of risk management Q SAF. 1 - Key Activity 3 - Implement risk management policies in RIS Q AFDJ - National Strategy Plan for optimized waterway organisation 74

75 SAF. 2 - Key Activity 1 - Realtime warnings / notice to skipers durring low water Q SAF. 2 - Key Activity 2 - Publish an annualy report concerning safety recommendation on Danube Navigation Q SAF. 3 - Key Activity 1 - Audit on usage and usability of information services provided by AFDJ Q ENV.1 - Key Activity 1 - Identify impact of hydro engineering works on environment Q ENV.1 - Key Activity 2 - Analisys of the using of IWT versus other transportation choices in terms of carbon foot print Q ENV.2 - Key Activity 1 - Create an ecoworking group with all Danube administration within NEWADA 2 Q ENV.2 - Key Activity 2 - Apply for financing with related eco-projects Q ENV.3 - Key Activity 1 - Report on WFD implementation related with Danube Waterway Q ENV.4 - Key Activity 1 - Create a set of indicators for calculating the company carbon foot print Q ENV.5 - Key Activity 1 - Create operational and informational framework for working with National Authority for Disasters and Flood Protection Q ORG.1 - Key Activity 1 - Work analisys; organisational structure evaluation Q AFDJ - National Strategy Plan for optimized waterway organisation 75

76 ORG.2 - Key Activity 1 - Implement several meeters - indicators in order to analise and track company performace Q ORG.2 - Key Activity 2 - Implement software solution for balanced scorecard Q ORG.3 - Key Activity 1 - define organisationa procedure for strategic planning - including the procedure in the ISO manual Q ORG.3 - Key Activity 2 - Set up regular agenda for strategic planning team continuous c c c c c c c c c c c c ORG.4 - Key Activity 1 - Develop training programs for key personnel Q ORG.4 - Key Activity 2 - Create the (international) project / portofolio management department in the organisational structure Q ORG.5 - Key Activity 1 - Identify new cashflow opportunities report - organisational asset cashflow potential Q ORG.6 - Key Activity 1 - Create joint organisation units RO-BG for transboundaries tasks Q HR.1 - Key Activity 1 - Analise the impact of this strategy on HR Q HR.1 - Key Activity 2 - Create a long termn HR development Q AFDJ - National Strategy Plan for optimized waterway organisation 76

77 HR.2 - Key Activity 1 - Identify knowledge transfer sources from other Danube Authorities within NEWADA 2 project Q HR.2 - Key Activity 2 - Exchange trainings with other Danube Waterway Authorities Q HR.3 - Key Activity 1 - On the spot expert exchange Q HR.4 - Key Activity 1 - Career and personal development plans Q HR.5 - Key Activity 1 - General PR training for top management Q HR.5 - Key Activity 2 - Create and implement PR plan Q HR.5 - Key Activity 3 - Develop PR toolbox in NEWADA 2 Q HR.6 - Key Activity 1 - Asses every quarter opportunities for financing the HR development of AFDJ Q POL.1 - Key Activity 1 - Publish regulary (monthly) updates / newsletters / reports on IWT Q POL.1 - Key Activity 2 - Organise 1 yearly event on IWT Q AFDJ - National Strategy Plan for optimized waterway organisation 77

78 POL.1 - Key Activity 3 - Finding alternative source of financing for further development of PR and communication Q POL.3 - Key Activity 1 - Use AFDJ's stakeholders map to gain support for impmenenting the strategy continuous c c c c c c c c c c c c POL.4 - Key Activity 1 - Create permanent contact with the parlamentary commision for transportation continuous c c c c c c c c c c c c POL.4 - Key Activity 2 - Sugest to the Ministry of Transportation new fundings in order to full AFDJ's strategy goals continuous c c c c c c c c c c c c POL.5 - Key Activity 1 - Create a database of contacts with all related IWT, Danube organisation in Europe and create awareness for AFDJ Q POL.5 - Key Activity 2 - Participate to IWT, Danube Strategy events and projects continuous c c c c c c c c c c c c AFDJ - National Strategy Plan for optimized waterway organisation 78

79 3.5 Strategy financials (budgets, costs, etc) To be determined after finalizing the financial assesmnent of proposed strategies / activities. AFDJ - National Strategy Plan for optimized waterway organisation 79

80 3.6 Prioritisation of strategies (Criteria for evaluating the Suggested strategies / activities) In order to accept and prioritize the activities we much perform a very good analysis on the of every strategic action by using the following criteria: Acceptability to key decision makers, stakeholders, and opinion leaders Acceptability to the general public Client or user impact Consistency with vision, mission, values, philosophy, and culture Coordination or integration with other strategies, programs, and activities Technical feasibility Budget impacts, cost, and financing Assured resources In order to do this an analisis of strategy files must be made by the strategic planning team guided by a third party consultant in order to assure impartial supervision of the process. This will be made in order to have an integrated vision about all the strategies, its needed ressources and its budgets and feasability. Strategy prioritisation table CODE Priority (average or wheighted average) Acceptability to key decision makers, stakeholders, and opinion leaders Client or user impact Coordination or integration with other strategies, programs, and activities Technical feasibility Budget impacts, cost, and financing Assured resources NAV NAV AFDJ - National Strategy Plan for optimized waterway organisation 80

81 NAV NAV NAV NAV SAF SAF SAF ENV ENV ENV ENV ENV ENV ORG ORG ORG ORG ORG ORG HR HR HR AFDJ - National Strategy Plan for optimized waterway organisation 81

82 HR HR HR HR POL POL POL POL POL AFDJ - National Strategy Plan for optimized waterway organisation 82

83 3.7 Strategy Map About the Strategy Map The map encapsulates a great deal of strategic thinking and conversation among key decision makers and presents it in a graphic and relatively easily understandable way The strategy map provides the framework (grand strategy) for a cascade of similar strategy maps down to the departmental level The map is thus more than a strategy map; it also serves as a performance management tool. AFDJ - National Strategy Plan for optimized waterway organisation 83

84 3.7.1 Horizontal action field: Organisational structure Overall objective: Modernize organisational structure and processes AFDJ - National Strategy Plan for optimized waterway organisation 84

85 3.7.2 Horizontal action field: Human resources Overall objective: Develop and maintain service oriented human resources AFDJ - National Strategy Plan for optimized waterway organisation 85

86 3.7.3 Horizontal action field: Policy support Overall objective: Contribute to the creation of an inland waterway transport (IWT) friendly policy framework AFDJ - National Strategy Plan for optimized waterway organisation 86