REALIZE DIGITAL EVOLUTION WI TH SAP SOLUTIONS

Transcription

1 REALIZE DIGITAL EVOLUTION WI TH SAP SOLUTIONS

2 A n S A P i s t h e h e a r t o f an e nte rpris e, w ith al l bus ine ss fu n c ti o n s r e l y i ng h e av i l y on th e e ffe ctive impl em e ntati o n & u p kee p of t h e s of t ware. At Di sc us B us i ne s s S olut i ons, w e provid e a c ompl ete range o f S A P S olut i ons t o me et your re quirem e nts. You c an take a d vanta g e of our c ompl ete ons ite, offs h ore and hybri d su p p o r t mod e ls. We h ave a broad rang e of e nd-to-e n d S A P solut i ons t h at h e l p you optim iz e & ex te nd the i n sta l l at i on t o b r i ng ex c e l l e nc e to your bus ine s s. DB S i s a p r emi e r t e c h nol og y c ons ul ting and I T s e r vic e p r ov i d e r foc us e d ex c lus ive l y on th e s ucc e s s of c us tom e r s, gi v i n g t h em t h e c omp et itive e dg e by h e l ping th em d e pl oy r i g ht- sid e e nt e r p r i s e s oftw are s ol uti ons th at s atis fies bu si n es s r e qui r eme nt s.

3 SAP SUPPORT & MAINTENANCE Put your SAP installation in the capable hands of our technical team. We provide round-the-clock care for your installation, with a proactive approach to potential failure identification & preemptive solutions. Services include: 24x7 Infrastructure monitoring SAP Notes Proactive SAP Basis Support User Audits OS Upgrades & Patches R I S K M I T I G AT I O N Risk of system outage comes in many forms - ranging from a hardware fault to a natural disaster causing system outages. A strong risk mitigation strategy must be in place for your SAP servers to avoid loss of productivity and business. We provide the right-fit strategies to mitigate such risk and work with you for implementation and upkeep of the same. Disaster Recovery Planning - Disaster Recovery systems must work whenever disaster strikes. With routine drills & a well-maintained Disaster Recovery solution, we ensure your uptime remains consistent at above 99.9% SAP INFRASTRUCTURE ON A M A Z O N W E B S E R V I C E S ( AW S ) As AWS Consulting Partners and SAP specialists, we migrate and maintain your entire SAP infrastructure (and legacy systems, too!) on AWS servers. We provide a complete, turnkey solution that also includes a proactive monitoring support & risk mitigation with DR planning & management.

4 SAP SERVIC E S S A P H A N A M I G R AT I O N Upgrade from the existing SAP product to SAP HANA, on premise or cloud, for attaining advanced analytics in addition to storage and retrieval of data. Reliable and established procedures for exchanging the database of an existing system. Our team of consultants get the job done in a step-by-step, highly cost-effective process. EHP UPGRADES DBS simplifies the EHP upgrade by removing complexity and risk, leveraging automation and crowd wisdom to guarantee a zero-risk go live. Upgrade via an EHP and get the advantage of new functionalities and features available in the latest Enhancement Package. Upgrade the enhancements applicable to your business with speedy installation and reduced risk and downtime. DR SETUP & MAINTENANCE DBS s DR Services ensures that your mission critical systems continue to be available and responsive under the most adverse of circumstances. Foolproof disaster recovery by duplicating SAP IT infrastructure at a secondary location to ensure database availability in a disaster. SAP RESOURCE PLACEMENT A team of highly skilled and dedicated SAP techies to solve any and every issue related to SAP. We give you what and who you need ABAP DEVELOPMENT & SUPPORT We explore innovative solutions to support your SAP infrastructure with onsite or offsite, flexible contracts, and project management solutions BASIS SUPPORT Install, configure and maintain all your SAP programs. From implementation to post go-live we ensure your SAP BASIS Administration activities are taken care of in a proactive engagement ensuring we contribute to your business goals. 24X7 INFRASTRUCTURE MANAGEMENT We supervise and manage the whole IT while combining application management and infrastructure monitoring and assure reduce downtimes and to ensure service quality.

5 Discus Business Solutions manages our IT landscape which includes SAP, infrastructure, software and user support. Pharma being a very regulated industry we wanted a partner who can understands our business, compliance & end user requirements. They have been our partner since 2 years, they have been managing our day to day IT operations. With their IT support we are assured that if there is any issues than it will be resolved in a timely manner withproper RCA keeping long term approach in mind. Sanjeev Jain Vice President IT, Dishman Group From their Ahmedabad India location Discus Business Solutions (DBS) has been providing SAP support to our Netherlands facility for the last 5 years. They support us in maintaining our SAP environment, suggest improvements and support us in adaptations to accommodate business process changes. They work together with our internal IT infrastructure team to enhance user experience and performance. The proactive monitoring and maintenance provides a stable and highly available platform to support our business process execution. Where we encountered issues or emergency changes the team at DBS has been able to provide rapid resolutions within the limits defined by our SLA despite of operating from remote geography. Alan Fischer Director Technology & Supply Chain, CARBOGEN AMCIS AG, Zürich Area, Switzerland DBS has been our SAP global infrastructure and AWS support partner for more than 5 years. One of our most seamless SAP project has been migration to cloud which was planned and managed by the DBS team. Their support team is proactive and ensures our SAP runs flawlessly and whenever support is required they are available. Kunal Shah Executive Director, AIA Engineering Limited

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