2017 Citi Annual Training Conference

Transcription

1 Treasury and Trade Solutions Citi Commercial Cards A History of Achievement A Future of Innovation October Citi Annual Training Conference Welcome and Program Update

2 Before we get started, please be sure to Before: Kindly turn your cell phone to silent so as to not disrupt the session After: We value your feedback We ll distribute a survey after this session, please provide us with your comments by completing the survey Your feedback will influence next year s training session Ask us questions! For any questions or comments, please feel free to reach out to us directly Trish Stoker PatriciaAStoker@Citicom Brian D Smith Sr BrianDSmith@citicom Todd Pardee ToddWilliamPardee@Citicom 2

3 Presentation Agenda 1 Introductions 2 Citi Contacts 3 Resource and Operational Overview 4 Conference Schedule 5 Commercial Card Contract Updates 3

4 Citi Contacts and Operations Overview 4

5 PA Resources: Citi Website 5

6 PA Resources Citi Website 6

7 Program Administrator Resources 7

8 Agenda Conference Day 1 8:00 8:30 am Onsite Registration 8:30 9:00 am Welcome and Program Update 9:00 10:15 am Building and Reviewing the Foundation of your Program 10:30 11:45 am Daily Program Management 12:00 1:15 pm Lunch (Provided) 1:15 2:15 pm Program Review, Audit and Optimization 2:30 4:00 pm Discussion Session: Best Practices for Program Management* *Please submit written questions if you prefer to have question read aloud by Moderator 8

9 Agenda Training Day 2 Time Level 1 Level 2 8:00 8:30 am Registration Lunch Provided 8:30 10:00 am CitiManager / Account Maintenance for Program Administrators Advanced - 10:10 11:40 am Global Card Management System (GCMS) Basic Introductory - What Cardholders Can Do: CitiManager /GCMS 12:00 1:00 pm Lunch Provided Advanced Citi Custom Reporting System session continued - Citi Custom Reporting System (Austin Only) 9 1:10 2:30 pm Citibank Custom Reporting System 2:40 3:50 pm What Cardholders Can Do: CitiManager and GCMS 4:00 4:30 pm State of Texas HUB Reporting *To cover additional functionality if requested Global Card Management System session continued - Global Card Management System Open Instruction*

10 Training Day Attendees: One Time Passcode (OTP) Additional Layer of Security Used During On-Line Tool Login Process Cell phone number required in CitiManger profile to receive OTP Affects ONLY Non-Cardholders who have access to card accounts other than their own Each login attempt is assessed for security Only sessions deemed unusual or risky require a One Time Passcode An OTP entry screen will display receipt options (ie text message, or phone) that you may choose Only options set up in your CitiManager site profile will be available as possible options Once you receive the OTP, enter the 8-digit passcode into the field on the screen to continue with your login The OTP passcode expires five minutes after it is sent to you System allows six attempts to get into CitiManager, using OTP After six failed attempts, click Cancel to return to the Receipt Option screen or go back to the CitiManger homepage to initiate the process from the beginning 10

11 Contract Overview In 2010 and in 2017 the State of Texas contracted with Citibank to provide commercial card services to eligible State of Texas entities (Agencies, Universities and Co-op Members) The current contract is through August 31, 2019 with three additional one-year renewal options through August of 2022 Fraud Coverage, Insurance Coverage Misuse and Abuse Coverage MasterCard Coverage Rebate: earnings to co-ops; leverages total State spend and average transaction size Service Model Update: 4 dedicated Client Account Specialists; 2 dedicated Help Desk; 3 Account Mangers 11

12 Contract Information Participating Programs: 157 State Agency programs 90 University programs 593 Texas SmartBuy Member Programs formerly State of Texas Cooperative (CO-OPs) 12

13 Contract Rebate Update The rebate is currently tracking at 189 percent based on total State spend ($1,890 rebate on $100,000 spend and $18,900 on $1MM spend) 13 Large ticket rebate : 60 basis points Speed to pay rebate: 075 basis points Rebates paid semi-annually based upon spend September through February; March through August: Rebate payments will be made in June and December respectively State: General Revenue CO-OP s: Direct Payment - PLEASE BE CERTAIN TO UPDATE CITI if the BANK ACCOUNT or REBATE CONTACT PERSON CHANGES Fund Disbursement: ACH or Wire Rebate tier based on cumulative spend of contract participants Rebate paid on first dollar of spend Monthly cycle is the 4 th of the previous month to 3 rd of current month Bills must be paid in full each cycle to be eligible for rebate during cycle period

14 Types of Commercial Cards offered under Contract Purchase Cards Cards used at point of sale issued to individuals or departments that need to make ad hoc purchases Centrally billed and centrally paid with Corporate liability Travel Cards Cards issued to individuals used primarily for travel expenses Central bill; Individual bill (State agencies only) Declining Balance Cards Infrequent travelers, single use; Special events, projects, ie Meeting and Event Cards Accounts Payable Cards Cards used as a payment mechanism to pay invoices per the regular procurement process; Ghost Card One Card May be used as Travel or Purchase card with use of respective MCC template; insurance benefits of both program types Streamlined approach to Program management with a single program to manage Virtual Card Accounts How will the card be utilized? Fully automated and secure virtual card alternative to checks; e-payment 14

15 IRS Circular 230 Disclosure: Citigroup Inc and its affiliates do not provide tax or legal advice Any discussion of tax matters in these materials (i) is not intended or written to be used, and cannot be used or relied upon, by you for the purpose of avoiding any tax penalties and (ii) may have been written in connection with the "promotion or marketing" of any transaction contemplated hereby ("Transaction") Accordingly, you should seek advice based on your particular circumstances from an independent tax advisor Any terms set forth herein are intended for discussion purposes only and are subject to the final terms as set forth in separate definitive written agreements This presentation is not a commitment or firm offer and does not obligate us to enter into such a commitment, nor are we acting as a fiduciary to you By accepting this presentation, subject to applicable law or regulation, you agree to keep confidential the information contained herein and the existence of and proposed terms for any Transaction We are required to obtain, verify and record certain information that identifies each entity that enters into a formal business relationship with us We will ask for your complete name, street address, and taxpayer ID number We may also request corporate formation documents, or other forms of identification, to verify information provided [TRADEMARK SIGNOFF: add the appropriate signoff for the relevant legal vehicle] 2017 Citibank, NA All rights reserved Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc or its affiliates and are used and registered throughout the world 2017 Citibank, NA London Authorised and regulated by the Office of the Comptroller of the Currency (USA) and authorised by the Prudential Regulation Authority Subject to regulation by the Financial Conduct Authority and limited regulation by the Prudential Regulation Authority Details about the extent of our regulation by the Prudential Regulation Authority are available from us on request All rights reserved Citi and Citi and Arc Design are trademarks and service marks of Citigroup Inc or its affiliates and are used and registered throughout the world 15