Step up your banking experience.

Transcription

1 Private Clients Step up your banking experience. Pricing guide 1 July 2017 Islamic lending fees

2 Islamic lending fees Refer to this pricing guide to understand how your bank charges are structured, and to make informed banking choices that enable you to get the most out of banking with us. All fees quoted are VAT inclusive and are effective from 1 July Service as you ve never known it before As your lifestyle and financial needs evolve, Private Clients is here to meet those changing needs and support you on your journey to financial freedom. It all begins with your dedicated Private Banker your Go-to Guy, a convenient single point of contact with the bank to assist with all your banking requirements. Your Private Banker is supported by a team of specialists and is key to the Private Clients experience. Every aspect of the Private Clients account is purpose-designed to assist you as you build and manage your wealth. You can expect superior levels of service, more focused guidance and advice, and processes which are streamlined to spare you time and energy.

3 Team of specialists Investing Private Banker Financial Advisors Holistic financial planning and leading local and international investment solutions. Credit Foreign Exchaange Islamic lending fees Liabilities Digital Banking: FNB Banking App, Online Banking Portfolio Managers The creation of an investment portfolio that is personalised to your investment profile. Let our experience and connections work for you. Insurance Financial planning Life planning Assets 24/7 Dedicated Private Clients Service Suite Stockbrokers Full service stockbroking offering built on trust and the creation of solid, long-term relationships. FNB Securities is one of the largest independent retail stockbroking outfits, driven by an experienced team of professional stockbrokers and guided exclusively by your best interests. Through Ashburton Investments, the investment management arm of the FirstRand Group, you have exclusive exposure to a variety of investment options. Transacting Connectivity ebucks Rewards and benefits Fiduciary Specialists Personalised solutions to protect your future, including estate planning, wills and trusts. First National Bank - a A division of of FirstRand Bank Bank Limited. An An Authorised Financial Services and and Credit Credit Provider (NCRCP20)

4 Islamic Where can I apply for a Private Clients Cheque Account? If you earn above R gross per annum and have total monthly deposits of R into your cheque account, you can apply for Private Clients by: Visiting the FNB website Visiting your nearest branch Calling FNB Direct on lending fees

5 Islamic lending fees Private Clients Cheque and Credit Cards Swipe your card instead of using cash. It is safer, cheaper and more convenient, and qualifying clients earn ebucks. Online Banking and the FNB Banking App Use our innovative, secure electronic channels to perform day-to-day transactions such as: Making once-off payments and transfers Applying for credit or increasing your credit limit Setting up scheduled payments and transfers Retrieving historical statements Card and PIN maintenance Stopping cheques and/or debit orders Ordering Global Payments and Receipts Making prepaid purchases Contact your Private Banker via the FNB Banking App. Get the contact details of your Private Banker: Simply open the FNB Banking App, select the Contact Us icon and select My Private Banker. Through Secure Chat, you have access to 24/7 banking with our support banking team Check your available complimentary SLOW Lounge visits Dedicated 24/7 Service Suite Contact the Private Clients Service Suite at anytime on for assistance with all of your day-to-day banking needs such as: General banking queries Fraud queries Card renewals/activations or cancellations Official bank letters required by an institution (e.g., Visa letters)

6 Islamic lending fees ebucks Rewards and benefits 0.25% to 2.5% 0.5% to 5.0% 15% Switch on your banking benefits with a host of rewards and benefits to suit every aspect of your lifestyle. Safe and convenient shopping complete with the best rewards Earn up to 10 times more ebucks when you pay with your FNB Fusion Private Clients Card or Credit Card for in-store and online shopping. Earn up to 2.5% back in ebucks when you shop in store using your FNB Fusion Private Clients Card or Credit Card and 0.25% back when using your Cheque Card Earn up to 5% back in ebucks when you shop online using your FNB Fusion Private Clients Card or Credit Card and 0.5% back when using your Cheque Card Earn up to 15% back in ebucks when you shop at Checkers & Shoprite Earn up to 15% back in ebucks when you fill up at any fuel station, buy Gautrain tickets, or when using Uber domestically 50% Earn up to 15% back in ebucks on your qualifying FNB Connect contract or when loading FNB Connect prepaid airtime Earn up to 15% back on your qualifying FNB Life policy Earn up to 50% back in ebucks on your transaction charges when you send or receive foreign currency payments online or via the FNB Banking App, or when receiving foreign currency payments regularly by authorising FNB to convert these funds on your behalf with a standing instruction.

7 To qualify for ebucks Rewards, you must: 1. Have a monthly deposit of at least R into an FNB Private Clients Cheque Account, FNB Islamic Private Clients Cheque Account or. OR Have deposits over three months totalling at least R into an FNB, FNB Islamic Private Clients Cheque Account or. Under 60 years Log in to the FNB Banking App at least once a month using your own banking profile. Over 60 years Transact at least once a month on any of FNB s electronic banking channels. These are the FNB Banking App, Online Banking, Cellphone Banking and Telephone Banking (Interactive Voice Response only). Islamic lending fees OR Have a minimum monthly balance of R in an FNB Private Clients Cheque Account, FNB Islamic Private Clients Cheque Account or. 2. Use the electronic banking channel(s) specific to your age group: 3. Ensure that ALL your FirstRand Bank accounts are in good standing. This means they are not overdrawn, in arrears, in default or have missed a premium, and you re not undergoing sequestration or any legal process. FirstRand Bank accounts include but are not limited to FNB, WesBank, RMB Private Bank and Ashburton accounts. Remember: If you only have an FNB, you will qualify to earn ebucks on reward level 1 only, as long as you spend at least R7 000 per month or R over three months on your FNB Private Clients Credit Card, log in to the FNB Banking App at least once a month (if you are under the age of 60) and ensure that all your FirstRand Bank accounts are in good standing. For more information on ebucks Rewards, visit

8 Islamic lending fees Other ebucks Lifestyle An ebucks Lifestyle consultant will assist you with: All your travel arrangements (flights, car rental and accommodation) Gifting services like ordering flowers, wine, gift vouchers and hampers Lifestyle experiences such as spa days, hot air balloon rides and luxury picnicking Dining reservations and sourcing sport and event tickets Access to exclusive discounts on a special collection of game lodges and hotels To get in touch with the ebucks Lifestyle Desk, contact your Private Banker, call the team directly on or ebuckslifestyle@ebucks.com You will also enjoy: Up to 5 complimentary Avis Point 2 Point local trips per year when booked via the ebucks website Up to 10 complimentary visits to Priority Pass International Lounges per annum 15% discount on SpeedPass Access to Airport Lounges Enjoy access to: SLOW Domestic Lounges SLOW International Lounge SLOW in the City Priority Pass International Lounges 1 For SLOW Lounge entry criteria and rules, visit Peace of mind for you and your family Get free AA Emergency Roadside Assistance on your linked Private Clients Petro Card or Enjoy free Comprehensive Global Travel Insurance when using your Private Clients Cheque or Credit Card to pay for return local and international travel tickets 1 To access Priority Pass International Lounges, ebuckslifestyle@ebucks.com and request your complimentary Priority Pass card three weeks before your travel date.

9 Islamic lending fees FNB Fusion Private Clients Account The is a single account which offers qualifying clients the benefits of both a transactional account and a credit card. It is accessed via one card, and offers you a single view of your finances as well as the ability to earn exceptional rewards. The offers clients: A fully functional transactional account with a linked credit card that allows you to: Receive monthly income/salary into the account Make all types of transactions: point of sale purchases, ATM withdrawals, EFTs, debit orders, payments etc. One account to manage all transactions One monthly account fee One card, one delivery, one card expiry to manage A single Credit Limit to maintain Up to 30 days interest free on card purchases The ability to earn maximum rewards by only using one card

10 Transaction description Monthly account fee Fee R365 Islamic lending fees Minimum balance for monthly fee to be waived R Products included in your discounted monthly FNB Fusion fee (Transactional account and Credit Facility) Linked Savings Pocket Money Maximiser Account 2 Global Account 3 You also have the opportunity to have your monthly fees waived/ rebated on the following products through our Private Clients offering: FNB Channel Islands Current Account 4 Securities Local Trader Account 5 Securities Global Trader Account 6 Card purchases Prepaid purchases Electronic payments and transfers Debit orders (internal and external) Cash@Till withdrawals FNB ATM cash withdrawals FNB ATM cash deposits up to R A minimum opening deposit of R is required to activate the account and must be maintained to continue earning interest, For transactional pricing on Money Maximiser, please refer to the Savings and Investments pricing guide on our website. 3 Fees are applicable to foreign exchange transactions 4 A minimum balance of at least 5000 must be maintained in your FNB Channel Islands Current Account 5 A minimum balance of at least R must be maintained in your Local Trader Account. The monthly account fee will be charged to your account and reversed in the following month. 6 Only applicable to Non-Discretionary Accounts. A minimum balance of at least $ must be maintained in your Global Trader Account. The monthly account fee will be charged to your account and reversed in the following month.

11 Islamic lending fees Transaction description ebucks Rewards subscription Subscription to incontact, Online Banking, Cellphone Banking, Telephone Banking and FNB Banking App For detailed fees please refer to the Bundled Pricing Option below. Transactions not specifically mentioned, or transactions above the limits outlined below, will be charged at Pay- As-You-Use rates. Fee

12 Private Clients Cheque Account The offers you flexibility, convenience and simplicity when transacting. What the offers you A dedicated Private Banker, supported by a team of specialists. The specialist team includes: Financial Advisors Fiduciary Specialists Portfolio Managers Stockbrokers Enjoy the benefit of banking with us: Islamic lending fees You and your financial journey Bank anywhere and everywhere with our secure electronic channels: FNB Banking App Online Banking Cellphone Banking Your Private Banker - your Go-to Guy Team of specialists debit order and salary switching card replacement and delivery, as well as no annual card fees monthly statements subscription to incontact, which alerts you of activity on your account A variety of credit solutions as well as a linked, personalised interest rate 7 Smartphones and tablets at discounted prices over a 24-month period with 0% interest 7 Enhanced in-store security with Visa s Chip & PIN technology Safer online shopping with Online Secure, which sends a One Time PIN (OTP) to your cellphone to validate your purchases 24/7 Dedicated Private Clients Service Suite 7 Subject to credit approval

13 Islamic lending fees Credit Solutions 8 Available with a Private Clients Account Overdraft As a Private Clients customer, you have access to credit in the format of your Overdraft Facility free of initiation fees. The great news is that you only pay for your facility when you use it. Your overdraft is a safety net for your monthly cash flow shortages and it offers you a personalised interest rate based on your individual credit profile. You also have the option of taking up Debt Protection. Temporary Temporary are quick and easy. There are no forms to fill in and you can easily accept your loan via any FNB digital channel. This loan is offered to you in line with the way you ve managed your credit profile. Once you ve accepted the offer, the funds are available immediately in your account. The is a true one account and is ideal if you wish to finance multiple properties. It offers both debit and credit balance functionality, together with industry leading transactional banking. As the combines a current account and home loan account into one, you get a single balance. And, as interest is calculated on the outstanding balance daily, whenever this outstanding balance is reduced, you save on interest. The also gives you current account flexibility on your loan account. For example, debit order payments can be collected from the account, while deposits made into the account will save you interest at the rate charged on the facility. The account not only allows for multiple properties to be financed but also permits the use of mixed collateral under a single facility. 8 Subject to credit approval

14 Islamic lending fees Islamic Private Clients Cheque Account FNB is proud to offer you a Shari ah- compliant Islamic Private Clients Cheque Account. This account offers you flexibility, convenience and simplicity when transacting such as: A dedicated Private Banker, supported by a team of specialists You earn a monthly profit share on your free Islamic Linked Savings Account debit order and salary switching card replacement and delivery, as well as no annual card fees monthly statements subscription to incontact, which alerts you of activity on your account Smartphones and tablets at discounted prices over a 24-month period Enhanced in-store security with Visa s Chip & PIN technology Safer online shopping with Online Secure, which sends a One Time PIN (OTP) to your cellphone to validate your purchases For more information, contact the Islamic Banking Service Suite on Please note that Overdrafts are not offered on the Islamic Private Clients Cheque Account.

15 Islamic lending fees A single facility account designed to cater for your property finance and transactional needs, thus combining your property finance account and your transactional account into a single facility account, secured by your home. You will enjoy the benefits of a single discounted monthly fee for a portfolio of products: Overdraft 9 Money Maximiser Account 10 Global Account 11 You also have the opportunity to have your monthly fees waived/ rebated on the following products through our Private Clients offering: FNB Channel Islands Current Account 12 Securities Local Trader Account 13 Securities Global Trader Account 14 9 Refer to terms and conditions of your credit agreement 10 A minimum opening deposit of R is required to activate the account and must be maintained to continue earning interest. For transactional pricing on Money Maximiser, please refer to the Savings and Investments pricing guide on our website. 11 Fees are applicable to foreign exchange transactions 12 A minimum balance of at least 5000 must be maintained in your FNB Channel Islands Current Account 13 A minimum balance of at least R must be maintained in your Local Trader Account. The monthly account fee will be charged to your account and reversed in the following month. 14 Only applicable to Non-Discretionary Accounts. A minimum balance of at least $ must be maintained in your Global Trader Account. The monthly account fee will be charged to your account and reversed in the following month.

16 Islamic lending fees Your pricing option: Note: These fees are not applicable to business accounts. The Unlimited Pricing Option has been discontinued and is no longer available to new clients. 1. Bundled 2. Unlimited 15 A minimum opening deposit of R is required to activate the account and must be maintained to continue earning interest. For transactional pricing on Money Maximiser, please refer to the Savings and Investments pricing guide on our website. 16 Fees are applicable to foreign exchange transactions 17 Refer to terms and conditions of your credit agreement 1. Bundled Pricing Option You will enjoy the benefits of a single discounted monthly fee for a portfolio of products: Up to 3 Petro Cards (linked to your Credit Card) Up to 3 additional cards (linked to your Credit Card) Linked Savings Pocket Money Maximiser Account 15 Global Account 16 You also have the opportunity to have your monthly fees waived/rebated on the following products through our Private Clients offering: Overdraft 17 FNB Channel Islands Current Account 18 Securities Local Trader Account 19 Securities Global Trader Account 20 Note: The Bundled Pricing Option is only applicable to individuals, joint accounts do not apply. All fees quoted in the tables to follow are VAT inclusive. 18 A minimum balance of at least 5000 must be maintained in your FNB Channel Islands Current Account 19 A minimum balance of at least R must be maintained in your Local Trader Account. The monthly account fee will be charged to your account and reversed in the following month. 20 Only applicable to Non-Discretionary Accounts. A minimum balance of at least $ must be maintained in your Global Trader Account. The monthly account fee will be charged to your account and reversed in the following month.

17 Islamic 2. Unlimited Pricing Option You enjoy the benefits of a fixed monthly fee for a portfolio of products so you are always in control of what you pay: Linked Savings Pocket Global Account 21 You also get unlimited electronic banking transactions which include: Debit orders Card purchases Payments and transfers using our electronic channels Prepaid purchases using our electronic channels Note: The Unlimited Pricing Option has been discontinued and is no longer available to new clients. lending fees 21 Fees are applicable to foreign exchange transactions

18 Monthly account fees and included transactions on your cheque account Pricing option Unlimited Bundled Monthly fee R315 R365 Minimum balance for monthly fee to be waived (the balance must not R drop below this at any point) to qualify for monthly fee rebate 22 Product fees included in your monthly fee Cheque account Cheque account Islamic lending fees Linked Savings Pocket 22 Credit card Credit card facility service fee Up to 3 Petro Cards (linked to your ) Up to 3 additional credit cards (linked to your Private Clients Credit Card) Linked Savings Pocket 22 Money Maximiser Account 23 Global Account Not applicable on 23 A minimum opening deposit of R is required to activate the account and must be maintained to continue earning interest. For transactional pricing on Money Maximiser, please refer to the Savings and Investments pricing guide on our website. 24 Fees are applicable to foreign exchange transactions

19 Pricing option Unlimited Bundled You also have the opportunity for your monthly fees to be waived/ rebated on the following products: - Overdraft 25 FNB Channel Islands Current Account 26 Securities Local Trader Account 27 Securities Global Trader Account 28 Monthly overdraft service fee 25 R68.40 Rebate on monthly overdraft service fee 25 R23.40 R68.40 Card purchases Islamic lending fees Prepaid purchases Electronic payments and transfers Debit orders (internal and external) Cash@Till withdrawals up to R Cardless cash withdrawals FNB ATM cash withdrawals FNB ATM cash deposits up to R up to R ebucks Rewards subscription Subscription to incontact, Online Banking, Cellphone Banking, Telephone Banking and FNB Banking App 25 Refer to terms and conditions of your credit agreement. Not applicable on FNB Fusion Private Clients and 26 A minimum balance of at least 5000 must be maintained in your FNB Channel Islands Current Account 27 A minimum balance of at least R must be maintained in your Local Trader Account. The monthly account fee will be charged to your account and reversed in the following month. 28 Only applicable to Non-Discretionary Accounts. A minimum balance of at least $ must be maintained in your Global Trader Account. The monthly account fee will be charged to your account and reversed in the following month.

20 Pricing option Unlimited Bundled Monthly account fee 29 R R Once-off initiation fee (for new accounts only) 30 R5 985 Transactions not mentioned, or over these limits, will be charged at standard fees as per the table to follow. Other transaction fees applicable on your cheque and FNB Fusion Private Clients account Transaction description Fee Islamic lending fees Purchases Card purchases Petrol card fuel purchases R5 Commission and currency conversion fee on international card purchases 2.75% of transaction value Prepaid airtime Other banks ATMs R12.50 Cash withdrawals FNB Slimline ATM R1.85 per R100 R1.40 Cardless Cash Withdrawals R1.85 per R Monthly account fees effective from 1 July New agreements granted from 1 July 2017.

21 Islamic lending fees Transaction description FNB ATM Cash Withdrawal Other banks ATMs/other banks Mini-ATMs International ATM cash withdrawals 31 FNB branch/cheque 32 International branch 31 Deposits Cash deposits FNB ATM FNB branch Cheque deposits FNB ATM/FNB branch Special clearance fee Effects not cleared upliftment fee Linked account transfers FNB branch, Telephone Banking (consultant assisted) 31 International currency commission and conversion fee of 2.75% of the transaction value applies. 32 Cheque issuing related fees are not applicable to FNB Fusion Private Clients Account. Fee R1.85 per R100 R8 + R1.85 per R100 R65 R60 + R1.90 per R100 R60 + R1.90 per R100 R0.90 per R100 R60 + R1.90 per R100 R45 + R5 per cheque R250 R250 R65

22 Islamic Transaction description Payments FNB branch, Telephone Banking (consultant assisted) Issue of bank cheques (per cheque) Cheque payments 33 Scheduled payments Scheduled payment establishment/amendment fee (Online Banking) Scheduled payment establishment/amendment fee (FNB branch) Stop payment instructions Online Banking Fee R65 R110 R75 R16 R5 Telephone Banking (consultant assisted) R18.50 FNB branch R55 lending fees 33 Cheque issuing related fees are not applicable to FNB Fusion Private Clients Account.

23 Transaction description Fee Payment notifications R0.85 SMS R1.25 Fax R6.35 Cheque books forms R80 Electronic subscription fees (per month) Islamic lending fees My Limit Alert Scheduled payment alert fee Balance alerts (per month) Daily Weekly Monthly 34 Cheque issuing related fees are not applicable to FNB Fusion Private Clients Account R3 R3 R15 R3 R1

24 Transaction description Fee Islamic lending fees Balance enquiries Online Banking, Cellphone Banking and FNB Banking App Point of sale (Private Clients Visa Cheque Cards only) R1.50 FNB branch and Telephone Banking (consultant assisted) R5.50 Other banks ATMs R5.50 International Point of sale balance enquiries R5.50 Statements ing of current monthly statement (plus optional workable data files) Monthly posted statement R16 (per statement) Mini-statements (Cellphone Banking) Mini-statements (FNB ATM) R3 Printed statements (Smart Kiosk) R3.50 Printed statements (FNB branch, Telephone Banking) R25 (per statement) Historical statements older than 3 months (Online Banking) R6.50 (per statement) Provisional statement (FNB branch, Telephone Banking) R16 (per statement) Additional statements (fee per month) Paper Online Daily R 112 R 53 Weekly R 46 R 24 Twice monthly R 23 R 14

25 Transaction description Returned item fees Fee FNB ATM (insufficient funds or daily limit exceeded) Other returned item fees (other banks ATMs, local and international Point of sale, scheduled payment) R8.50 Cheque/debit orders (per item) Value-added services fees Cash Swop R100 R10 per R100 Islamic lending fees LOTTO/PowerBall purchases, prepaid electricity, prepaid Pay TV, itunes, traffic fines 35 R1.95 MultiChoice payments R6 Pay & Clear Now R45 Payment honouring fee 36 R110 Common Monetary Area (CMA) Cross-Border Receipt R100 plus applicable Cash Deposit Fee Send money to ewallet R20 R3 000 R10.95 Reversal of incorrect Send money to ewallet transaction Send money to Zimbabwe/Mozambique R20 R1 000 R R LOTTO purchases are excluded from the Islamic 36 A service fee is charged for each payment honoured where there is not enough money in your transactional account. R50 R45 R70

26 Transaction description R R3 000 Other fees 37 Cheque book courier fee Voucher retention (Online Banking) Fee R105 R200 Islamic Voucher retention (FNB branch, Telephone Banking consultant assisted) R60 Online Banking payment history (older than 3 months) R6 Online Banking account verification fee (FNB and other banks accounts) R6 Wrongfully disputed debit order fee (if disputed after 40 days and valid agreement exists) R130 Monthly petrol card fee (linked to your ) R17.50 Monthly device payment fee 38 Device dependent lending fees 37 Cheque issuing related fees are not applicable to FNB Fusion Private Clients Account 38 Only applies if you have taken up an FNB smartphone/tablet/laptop offer.

27 lending fees For your ease of reference, fees for our product range have been segmented in the table to follow. Existing facility Monthly service fee (applies to clients with credit agreements concluded prior to 1 June 2007 and with a facility size of R or less) Monthly service fee (applies to NCA clients with credit agreements concluded between 1 June 2007 and 6 May 2016) Fee R5.70 R57 Islamic Monthly service fee (applies to NCA clients with credit agreements concluded from 6 May 2016) R68.40 Monthly service fee (applies to non-nca clients as well as to clients with credit agreements concluded prior to 1 June 2007 with a facility greater than R ) R225 lending fees New facility Fee Once-off initiation fee on mortgage agreements (applies to clients that fall within the ambit of the NCA) R5 985 Once-off initiation fee on unsecured and secured credit facilities other than mortgage agreements (applies R1 197 to clients that fall within the ambit of the NCA) Once-off initiation fee on unsecured and secured credit facilities other than mortgage agreements (applies R2 420 to clients that do not fall within the ambit of the NCA) A Once off Initiation Fee will be charged on all mortgage agreements (applies to clients that do not fall within the ambit of the NCA) Structuring Fees may be charged (applies to clients that do not fall within the ambit of the NCA)

28 Valuation fees Fee Property revaluation fee R2 500 Early termination fees A fixed rate breakage fee is charged when a fixed rate is cancelled prior to expiry An early termination fee is charged when your loan is cancelled without providing 90 days notice. The fee is equal to no more than the interest that would have been payable under the agreement for the period equal to the difference between the 90 days and the period of notice of settlement, given by you Islamic lending fees Other fees Unpaid debit order fee (applies to non-nca juristic clients) Bank cheque commission Note: the monthly service fee applicable to your loan will be charged irrespective of the balance outstanding and will only cease when the credit advance has been cancelled. Fee R200 R100

29 Islamic lending fees Your FNB is your ultimate key to unlocking your financial potential and opening new worlds, including financial and fiduciary planning, savings and investment options, to say nothing of the array of exclusive rewards and lifestyle offers. Your is the ultimate key, allowing you to imagine new possibilities and access them in a matter of seconds. What a offers you credit card swipes Up to 55 days interest free Up to three free additional credit cards Up to three free linked Petro Cards membership to ebucks Rewards Remember, every swipe is free lost card protection and PIN replacement subscription to our secure and innovative self-service electronic channels (Online Banking, Cellphone Banking and the FNB Banking App) that allow you to bank anywhere and everywhere protection against fraud with Online Secure Enhanced in-store security with Visa s Chip & PIN technology

30 Islamic lending fees Your fees are segmented in the table to follow. Monthly account fees Standalone monthly credit card fee (included in Bundled pricing option) Credit facility service fee (included in Bundled pricing option) Additional credit card fee - linked to your (Three free, thereafter R16.50 per card per month) Petro Card fee - linked to your (Three free, thereafter R28 per card per month) Once-off initiation fee (for new accounts only) Fee R165 R15 R175

31 Islamic lending fees transactions The transactions in the table to follow are free on the Standalone and Bundled Credit Card options. Transaction description Fees Credit card monthly rewards fee Card purchases Credit card purchases 39 Credit card budget purchases 39 Balance enquiries FNB ATM FNB branch International ATM Other banks ATMs Statements Official monthly statement FNB ATM mini-statement Historical statements 39 International currency commission and conversion fee of 2.75% of the transaction value applies. Fees

32 Islamic Transaction description Other fees Changes to account limits Card replacement fee Card delivery at Home or Office Card Delivery by Appointment Excluded transactions The following transactions will be charged for in addition to your Standalone Credit Card monthly account fees and/or Bundled fees: Transaction description Fees Fee lending fees Purchases Fuel transaction fee (Petro Card only) R5 Linked account transfers and account payments Linked account transfers (including IVR Smart Transfer payments to FNB) R4 Third-party payments (including IVR Smart Transfer payments) R7.80 Telephone Banking (consultant assisted) R65 Transfers and payments (FNB branch) R65

33 Transaction description Cash withdrawals FNB ATM Other banks ATMs FNB branch Fee R1.85 per R100 R8+ R1.85 per R100 R60 + R1.90 per R100 Islamic International ATM/branch 40 R60+ R1.90 per R100 Cash on budget R65 + R2.75per R100 FNB Slimline ATM R1.85per R100 Other banks Mini-ATMs R8+ R1.85 per R100 Cash@Till R1.40 Cardless cash withdrawals R1.85 per R100 lending fees 40 LOTTO purchases are excluded from the Islamic.

34 Islamic lending fees This fee is subject to exchange rate fluctuations and may be reviewed quarterly. Some international ATMs charge an additional surcharge. Transaction description Fee Cash deposits FNB ATM with Automated Deposit Terminal (ADT) R0.90 per R100 FNB branch and FNB ATM with envelope deposit R60 + R1.90 per R100 Voucher retrieval requests Local R99 International R290 Other fees Declined transaction fee R8.50 Card delivery to nearest FNB Branch R250 International card delivery fee As per courier quote Section 129 letter fee R59.79

35 Transaction description Fee Value-added services fees Pay2Cell R4.25 Prepaid transaction fee R2.30 LOTTO/PowerBall purchases 41 R2.30 Uncapped ADSL fee R2.30 Send money to ewallet R20 R3 000 R10.95 Reversal of incorrect Send money to ewallet transaction R50 Islamic lending fees 41 Subject to standard ebucks Rewards programme rules.

36 Islamic lending fees Offshore Banking & Global Accounts Bespoke solutions to save and transact globally. FNB Private Clients offers you the means to save and transact in foreign currency; whether you are saving for offshore travel, require quick access to manage currency risk or are receiving and making international payments occasionally, the Global Account is an ideal choice. Alternatively, if you are seeking to save and transact purely offshore, FNB Channel Islands, our Guernsey-based branch, offers a full suite of transactional and savings accounts. Planning an overseas trip - save in a currency with a Global Account: Open a Global Account via your Online Banking profile in less than three minutes or through your Private Clients Banker, and then simply fund it via Online Banking No minimum balance required No monthly fees Collect additional ebucks Rewards points for currency balances held in your Global Account 42 Make payments abroad and transfers between your accounts via Online Banking Earnings from abroad can be paid directly into your Global Account when working abroad The funds that you have been saving in your Global Account may now fund a Multi-currency Cash Passport TM for globetrotting, all of which may be facilitated via our Online Banking platform 42 Subject to standard ebucks Rewards programme rules.

37 Islamic lending fees Diversify your wealth offshore open an FNB Channel Islands Account FNB Channel Islands is, our first truly offshore offering, licensed and regulated in Guernsey, Channel Islands Ideal for clients seeking to transact and save offshore in GBP, USD and EUR Our transactional offering includes a Sterling Current Account with an internationally accepted MasterCard debit card, and no monthly fees when maintaining a minimum balance of Our savings accounts include short term and longer term products: Short term: Call and 32 Day Account (in GBP, USD and EUR) Fixed Deposit: 3,6 and 12 Month Term Accounts (in GBP, USD and EUR) Internationally competitive interest rates Dedicated FNB Channel Islands Service Suite Collect additional ebucks Rewards points for currency balances held in your FNB Channel Islands Accounts 43 Payments and transfers via Online Banking As an existing Private Wealth client, you would also have the ability to link both your Private Wealth and your FNB Channel Islands online banking profiles, allowing you to transact with ease off a single platform. For pricing information on FNB Channel Islands suite of products, please refer to our FNB Channel Islands Pricing Guide. 43 Subject to standard ebucks Rewards programme rules.

38 Islamic lending fees Bring the world closer with our Foreign Exchange Solutions FNB Private Clients offers a range of solutions to suit your needs; whether you are travelling, sending or receiving money globally or managing imports and exports, we make it simple and convenient to transact around the world. Travelling abroad With Online Banking you can now order cash in the currency of the country you are travelling to, as well as a Multi-currency Cash Passport TM in any of the four major currencies available on the card: US Dollars, Australian Dollars, Euros or Pounds Top up your funds by reloading your existing Multi-currency Cash Passport TM online before you go, and you can even top up while travelling Pay in advance for your travel arrangements such as hotel reservations, cruises or car hire with our Global Payments solution available via Online Banking or the FNB Banking App on your smartphone Did you know we can deliver your? Simply select delivery when you order online or if you prefer, you can collect from your nearest FNB branch 45 An additional fee will be charged if a payment is sent abroad or received from abroad in Rand. Please refer to the ZAR fee above. International payments made easy Make Global Payments for gifts, tuition, investments and more Save beneficiaries and upload documents online, making it easier for you to make Global Payments anywhere, anytime via Online Banking or the FNB Banking App on your smartphone Using the global SWIFT system, funds can be sent to or from your account from anywhere in the world securely and quickly. Global Payments are traceable from the time they leave your account Make person-to-person payments within 10 minutes to individuals abroad who don t have bank accounts with MoneyGram from FNB. MoneyGram is available in more than 200 countries worldwide FNB s Top-up Service with PayPal allows you to top up funds to a PayPal account from a qualifying FNB account you don t need a credit card to shop online FNB s Withdraw Service with PayPal allows South Africans to withdraw funds from a PayPal account to any South African bank account Get rewarded Earn up to 50% back in ebucks on your transaction charges when you send or receive foreign currency payments online or via the FNB Banking App on your smartphone 41 Earn up to 50% back in ebucks on your transaction charges when receiving foreign currency payments regularly by authorising FNB to convert these funds on your behalf with a standing instruction. 45 For more information on our solutions, contact the Advisory Team on FOREX (36739) or visit

39 Islamic lending fees Foreign investment solutions Online Banking Call Centre/Banker Branch Global Account Transfer (to Rand, from Rand, and between Global Accounts) FREE Global Payments and Receipts Global Payments (sending money) Refer to Global Payments and Receipts (SWIFT) fees below Global Receipts (receiving money) Non Resident or Foreign National Foreign Currency Account (FCA) Transfer from FCA to Rand account - Transfer from Rand account to FCA - Exchange Control applications to the SARB Minimum fee (per application) - R1 400 Placing immigration on record with the SARB Minimum fee (per application) - R100 Placing emigration on record with the SARB (where the client is a beneficiary of an inter vivos trust) Minimum fee (per application) - R2 600

40 Islamic Travel solutions Online Banking Call Centre/Banker Branch Travel products bought from FNB Multi-currency Cash Passport TM Initial card fee R80 R110 R200 Secondary card (optional) - R55 Commission (load or reload) R1.90% (min R55) 2% (min R80) 2.10% (min R100) Foreign notes Commission 1.95% (min R65) 2.05% (min R90) 2.10% (min R110) CMA notes (Lesotho, Namibia, Swaziland) Commission 3.40% (min R120 ) Delivery lending fees R0 R R Travel products sold to FNB Multi-currency Cash Passport TM R225 If credited to an FNB transactional account If paid out in cash or credited to any other account - 2% (min R80) 2.10% (min R100)

41 Travel solutions Online Banking Call Centre/Banker Branch Foreign notes Commission % (min R110) CMA notes (Lesotho, Namibia, Swaziland) Commission % (min R120) Islamic lending fees International payment solutions Online Banking/App Call Centre Branch/Banker Global Payments and Receipts (SWIFT) Global Payments (sending money) Commission 0.55% (min R150, 0.58% (min R170, max R750) max R650) SWIFT fee R110 ZAR fee 46 R150 Global Receipts (receiving money) Commission 0.55% (min R150, 0.58% (min R170, max R750) max R650) ZAR fee 46 R An additional fee will be charged if a payment is sent abroad or received from abroad in Rand. Please refer to the ZAR fee above.

42 Islamic lending fees International payment solutions Low Value Global Receipt in Foreign Currency Value of Global Receipt R0 R R500 R R R1 500 Low Value Global Receipt in ZAR Value of Global Receipt R0 R R500 R R1 000 R R1 500 R R2 000 R R2 500 R3 000 Global Receipts received for pension purposes Value of Global Receipt R0 R R5 000 R R R R All Channels (Online Banking/App/Call Centre/Branch/Banker) R50 R100 R150 R50 R100 R150 R200 R250 R300 R30 R60 R90 R120

43 International payment solutions All channels (Branch/ATM/Cellphone Banking) Islamic lending fees MoneyGram Send amount (USD) Fee $0 $50 $7 $50.01 $100 $10 $ $150 $11 $ $200 $13 $ $250 $15 $ $300 $17 $ $400 $19 $ $500 $24 $ $600 $29 $ $700 $34 $ $800 $39 $ $900 $44 $ $1 000 $49 $ $1 200 $55 $ $1 500 $63 $ $1 800 $70 $ $2 500 $90 $ $5 000 $140 $ $7 500 $240 $ $ $290

44 Islamic lending fees International payment solutions Online Banking Call Centre Branch/Banker Foreign cheques Drafts issued (bank cheque drawn in foreign currency to be deposited at an overseas bank) Commission % (min R265, max R1 070 ) Draft fee - R105 Bills negotiable (foreign cheques received) Commission % (min R265, max R1 070 ) PayPal PayPal is a global payment service to receive payments and pay online for goods and services, without sharing financial information. It s safe, easy to use, fast and more convenient than ever before. Here s how the fee structure works: FNB and PayPal introduced a tiered pricing structure to replace the current 1.5% charge on all FNB Top-Up and Withdraw transactions. This means you will be able to top-up or withdraw for as little as 0.8% depending on your previous month s transactional value. Tier Fees incl. VAT Total monthly Top-Up and Withdraw value Tier % $ 0 - $3 000 Tier % $ $ Tier % $ $ Tier % $ $ Tier % $ Please note that the new structure applies specifically to FNB s Top-Up and Withdrawal service with PayPal. The PayPal transactional charges and currency conversation fees will stay the same.

45 Islamic lending fees Home Loan, Structured Loan, Securities Based Loan, Single Credit Facility and Building Loan Private Clients offers you specialist lending expertise and services to help you meet your unique wealth needs and aspirations. Our range of flexible lending products can be shaped to your advantage, taking account of your particular requirements, desired funding amount and objectives. We specialise in providing finance for your residence or holiday home, investment property or rental portfolio through our tailor-made lending solutions, including home loans, structured loans, securities based loans and building loans. Benefit from a variety of repayment option finance for a single or multiple properties, and the ability to leverage finance through mixed collateral. For your ease of reference, our product fees have been segmented in the table below.

46 Islamic lending fees Existing facility Monthly service fee (applies to clients with credit agreements concluded prior to 1 June 2007 and with a facility size of R or less) Monthly service fee (applies to NCA clients with credit agreements concluded between 1 June 2007 and 6 May 2016) Monthly service fee (applies to NCA clients with credit agreements concluded from 6 May 2016) Monthly service fee (applies to non-nca clients as well as to clients with credit agreements concluded prior to 1 June 2007 with a facility greater than R ) New facility Once-off initiation fee on mortgage agreements (applies to clients that fall within the ambit of the NCA) Once-off initiation fee on unsecured and secured credit facilities other than mortgage agreements (applies to clients that fall within the ambit of the NCA) Once-off initiation fee on unsecured and secured credit facilities other than mortgage agreements (applies to clients that do not fall within the ambit of the NCA) Fee R5.70 R57 R68.40 R225 Fee R5 985 R1 197 R2 420 A Once off Initiation Fee will be charged on all mortgage agreements. (applies to clients that do not fall within the ambit of the NCA) Structuring Fees may be charged (applies to clients that do not fall within the ambit of the NCA)

47 Valuation fees Fee Property revaluation fee R2 500 Early termination fees A fixed rate breakage fee is charged when a fixed rate is cancelled prior to expiry An early termination fee is charged when your loan is cancelled without providing 90 days notice. The fee is equal to no more than the interest that would have been payable under the agreement for the period equal to the difference between the 90 days and the period of notice of settlement, given by you Islamic lending fees Other fees Unpaid debit order fee (applies to non-nca juristic clients) Bank cheque commission Note: the monthly service fee applicable to your loan will be charged irrespective of the balance outstanding and will only cease when the credit advance has been cancelled. Fee R200 R100

48 Islamic lending fees Important information FNB, a division of FirstRand Bank Ltd, reserves the right to change fees or introduce new fees from time to time. If we do this, we will give you at least 20 business days notice of these changes. You ll find changes on FNB s website or FNB ATMs, and/or on your bank statement We strive to keep the information provided in the pricing guide as accurate as possible, and we will not be held responsible if an error or omission is found You must apply for each facility or product we describe individually. The grant of any facility or product is subject to you meeting, and continuing to meet the criteria for that facility or product Each facility or product has standard terms and conditions that apply to that facility or product. We agree to these terms and conditions with the applicant. If there is disagreement between the product or facilityspecific terms and conditions and what is outlined in this pricing guide, we will follow the product or facility-specific terms and conditions that apply to such a facility or product FNB reserves the right to change the features of any product or facility at any time Fees quoted as per R100 include parts thereof Where Cellphone Banking is referred to, standard network rates apply All fees quoted are VAT-inclusive and are effective from 1 July 2017

49 Islamic lending fees Standard terminology To comply with Section 13 of the Code of Banking Practice (COBP) and to assist you in comparing our charges with those of other banks, we have used standardised terminology throughout this guide. For instances where we have used FNB-specific terminology, we have added the table to follow indicating the appropriate standardised terminology that may be used by other banks. Pre NCA Refers to clients with credit agreements concluded prior to 1 June 2007 Post NCA Refers to clients with credit agreements concluded from 1 June 2007 NCAA Refers to clients with credit agreements concluded from the 6 May 2016 Mortgage agreement An agreement in terms of which credit is secured by way of security in the form of a pledge of immovable property, such as a home loan secured by way of a bond over the property Service fee Initiation fee Payment honouring fee A service fee is a fee that a credit provider charges a consumer for servicing a credit agreement between them. The fee is for administering or maintaining the credit agreement The initiation fee is a fee that a credit provider charges a consumer for entering into a credit agreement with that consumer A service fee charged for each payment honoured where there is not enough money in your transactional account

50 If you would like more information, need help in selecting the most suitable pricing option for your banking needs, or have any questions on how to lower your bank charges: Contact your Private Banker Visit Islamic lending fees