Send Money. Pricing Guide 1 July June 2018

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1 Send Money Pricing Guide 1 July June 2018 First National Bank a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20).

2 Send Money We live in a global village. Right now, you have someone you love living in another city or even another country. We want to help you take care of them and to help them take care of you. And sometimes caring means giving money, right? FNB s Send Money options allow you easy access to ending money in one of four ways via Cellphone Banking, Online Banking, FNB ATMs and the FNB Banking App. With FNB s offerings: ewallet, Zimbabwe and Mozambique Money Transfer and MoneyGram, you can transact easily and securely. And with FNB s Send Money, sending and receiving have never felt this easy. The ewallet alternative Do you need to pay someone instantly? ewallet is a convenient way to Send Money to anyone with a valid South African cellphone number* even if that person doesn t have a bank account. Your money is transferred instantly from your FNB transactional account via Cellphone Banking, Online Banking, the FNB Banking App or at an FNB ATM. If you have an FNB Credit Card, you can Send Money using Online Banking or an FNB ATM. The recipient can then withdraw some or all of the cash from any FNB ATM as well as buy prepaid airtime, data or electricity. * Nokia Lumia phones and all other Windows 7.5 and Windows 8-operated phones cannot be used to Send Money or to receive money. Fees for Sender Send Money from FNB Account to ewallet R10.95 Reversal of incorrect Send Money to ewallet transaction R50 Fees for Recipient (ewallet user) 1 free withdrawal per Send Money transaction, limited to a maximum of 4 at any time. Withdraw cash from an FNB ATM, FNB Slimline or Store If you have used your free withdrawals, the following fees will apply: FNB ATM: R8 for amounts up to R1 000; R10 for amounts over R1 000 FNB Slimline: R6.50 per withdrawal Cash@Till at selected stores: R1.75 Prepaid airtime, data or electricity purchase R1.75 DSTV payments R5.30 Box Office payments R1.85 Inactivity fee per month (after 6 months of inactivity) Transfer from your ewallet to your FNB Account ewallet balance enquiry ewallet mini-statement Cell Pay Point purchase from ewallet R10 Note: For a list of stores, visit our website > For me > ewallet > Ways to use. 2

3 Zimbabwe Money Transfer FNB Zimbabwe Money Transfer is an instant, easy and affordable money transfer service that allows FNB customers living in South Africa to Send Money to someone in Zimbabwe with a valid Zimbabwean identity document. The funds can be collected immediately at a participating OK Zimbabwe Ltd. Money Counter. The good news is that this service isn t limited to smartphones; most cellphones can be used to Send Money. Just make sure that your customer records are up to date, which you can do at any FNB branch. You can Send Money to Zimbabwe from your active FNB transactional* account at any time as long as you re registered for incontact and Cellphone Banking, Online Banking or have the FNB Banking App. * Please note: Currently, FNB customers cannot Send Money to Zimbabwe from FNB Credit Card Accounts. Zimbabwe Money Transfer Fees Amount you send Cost to Sender Cost to Recipient R100 R1 000 R45 R1 001 R2 000 R70 R2 001 R3 000 R105 Mozambique Money Transfer FNB Mozambique Money Transfer is an instant, easy and affordable money transfer service that allows FNB customers living in South Africa to Send Money to an individual in Mozambique with a valid Mozambiquan identity document. The funds can be collected immediately at any FNB Mozambique branch. The good news is that this service isn t limited to smartphones; most cellphones can be used to Send Money. Just make sure that your customer records are up to date, which you can do at any FNB branch. You can Send Money to Mozambique from your active FNB transactional* account at any time as long as you re registered for incontact and Cellphone Banking, Online Banking or have the FNB Banking App. * Please note: Currently, FNB customers cannot Send Money to Mozambique from FNB Credit Card Accounts. Mozambique Money Transfer Fees Amount you send Cost to Sender Cost to Recipient R100 R1 000 R45 R1 001 R2 000 R70 R2 001 R3 000 R105 3

4 MoneyGram MoneyGram is a money transfer service that FNB offers customers for cross-border, person-to-person payments to more than 200 countries and territories excluding Lesotho, Namibia and Swaziland. This is an easy and affordable, quick and convenient way to send or receive foreign currency and its speed and simplicity ensure a same-day transaction. All you need to send a MoneyGram is an FNB account along with some money in it, of course! You can send a MoneyGram from an FNB branch, ATM or via Cellphone Banking. All beneficiaries must be loaded in a branch, after which you ll be able to transact via FNB ATMs or Cellphone Banking. You will receive a reference number confirming you have sent the money. You will need to give this reference number to the beneficiary. The beneficiary can then go to their nearest MoneyGram agent in their country with the reference number and present their identity document to collect the money within minutes of you sending it. Should you need to Send Money to the bank account of an individual or business in another country, just make a Global Payment via Online Banking, the FNB Banking App or at your nearest FNB branch. MoneyGram (Send Amount: USD) From To Send Fee (USD) $0.01 $50 $7 $50.01 $100 $10 $ $150 $11 $ $200 $13 $ $250 $15 $ $300 $17 $ $400 $19 $ $500 $24 $ $600 $29 $ $700 $34 $ $800 $39 $ $900 $44 $ $1 000 $49 $ $1 200 $55 $ $1 500 $63 $ $1 800 $70 $ $2 500 $90 $ $5 000 $140 $ $7 500 $240 $ $ $290 Pricing is set by MoneyGram and is subject to change at MoneyGrams discretion. 4

5 The Small Print Our Small Print is straightforward. Here we go: Information on our products and prices First National Bank a Division We strive to keep the of FirstRand Bank Limited. An information provided in the Authorised Financial Services pricing guide as accurate as and Credit Provider (NCRCP20), possible, and we will not be reserves the right to change held responsible if an error or fees or introduce new fees omission is found. from time to time. If we do this, You must apply for each facility though, we ll give you at least or product individually. 20 business days notice of The granting of any facility these changes. You ll find these or product is subject to you changes on FNB s website. meeting the qualifying criteria of that product or facility. Each facility or product has a set of terms and conditions for that specific facility or product. We agree on these terms and conditions with the applicant. If there is a disagreement between the product or facilityspecific terms and conditions and what s outlined in this pricing guide, we ll follow the product or facility-specific terms and conditions that apply to such a facility or product. FNB reserves the right to change the features of any product or facility at any time. Fees quoted as per R100 include parts thereof. Where Cellphone Banking is referred to, standard network rates apply. All fees quoted are VATinclusive and are effective from 1 July 2017 to 30 June First National Bank a division of FirstRand Bank Limited. An Authorised Financial Services and Credit Provider (NCRCP20). Terms, Conditions and Rules apply. Standard network rates apply. Standard terminology If you want to compare FNB s fees with those of other banks, we have, as far as possible, used standard terminology throughout this pricing guide. This is in line with the Code of Banking Practice (COBP). In the case where we ve used FNB-specific terminology, we ve added this here showing the wording that other banks may use. So, FNB s term as per this pricing guide is Card Purchase, while the standard terminology is Card Transaction ; FNB s term is Payment, while the standard terminology equivalent is Third Party Payment/ Stop Order. FNB uses the term Slimline Devices whereas other banks might call them Mini ATMs. FNB uses the term echannels, which refers to Online Banking, Telephone Banking Interactive Voice Response (IVR) and FNB ATMs. FNB s Mobile Channels refer to Cellphone Banking and the FNB Banking App. 5

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