THANK YOU! All we can is. say is Thank you! All we can. say is Thank you! Improving lives through financial education and coaching Annual Report

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1 All we can say All we can is say is Thank you! All we can say is Thank you! THANK YOU! Improving lives through financial education and coaching Annual Report

2 1,456 household members sought assistance to avoid foreclosure and eviction. Gracias por ayudarnos a salvar nuestra casa! Tenemos un hogar que nuestro nietos pueden visitor! Thank you for helping us save our home! We have a home our grandchildren can visit.

3 1,119 individuals received telephone and online homebuyer education. Thank you for helping me see how much I can afford!

4 1,118 people contacted us for assistance with purchasing a home. 50 families took the leap and purchased a home. Thank you for helping us purchase our first home, our son has a safe neighborhood to ride his bike!

5 We are a local nonprofit agency that has served the Winston-Salem area and surrounding communities since We are the only non-profit in Winston-Salem Forsyth County that offers comprehensive financial counseling and education to residents regardless of income is a HUD-approved housing counseling agency has certified Housing and Credit Counselors by the National Foundation for Credit Counseling. holds full accreditation from the Council On Accreditation (COA) Who We Are

6 1,483 people attended financial education classes. Thank you for teaching us how to Save Spend Share!

7 100 seniors attended workshops on avoiding financial exploitation.

8 1,461 seniors were provided with personal expense management or monthly bill pay.

9 425 individuals with limited income and developmental and mental health disabilities received one on one counseling to prevent homelessness and food insecurity.

10 Allegacy Federal Credit Union Bank of America Bank of America Foundation BB&T and BB&T Foundation Capital Bank Capital One Chase Card Services Citi Group City of Winston-Salem Craige, Jenkins Liipfert & Walker LLP Essent Guaranty Fairway Independent Mortgage Group First Citizens Bank Forsyth County Goodwill of NWNC Habitat for Humanity Housing and Urban Development (HUD) HSBC Individual Donors Mortgage Bankers Association National Foundation for Credit Counseling NeighborWorks North Carolina Housing Finance Agency Piedmont Federal Savings Bank Piedmont Triad Regional Council PNC Bank Reynolds American Truliant Federal Credit Union United Way of Forsyth County Wells Fargo Foundation Wells Fargo Housing Foundation Winston-Salem Foundation Contributors of goods and services Applied HR Solutions Butler & Burke Certified Public Accountants Computer Cognizant Shepherd s Center of Kernersville Thank you to our individual donors and volunteers for their continued support! Current and Recent Supporters Donors-Funders

11 3,837 budget and credit counseling sessions were held.

12 What we provide Debt Management: After an unexpected financial crisis, families can find themselves caught up in a cycle of credit card debt. We can assess an individual s or families situation and identify their options. Credit and Budget Counseling: We help individuals and families regain control of their personal finances, reduce excessive debt, rebuild credit and set personal savings goals. Foreclosure Prevention Counseling: When unforeseen life events put homeowners at risk of foreclosure, our certified housing counselors help them understand the available programs and seek the best options. Representative Payee Program: The RPP program provides financial stability for individuals with limited income and capacity needing a trusted professional to ensure their basic needs are covered. Senior Financial Care: We help individuals 60 and older improve the management of their finances so they can continue to live independently. This includes guidance on medical insurance, reverse mortgage counseling, hands-on help with monthly bill paying, and more. Homeownership Guidance: Our trained housing counselors guide aspiring homeowners through the steps of homeownership and mastering the responsibilities of owning a home. Financial Education: We offer classes and workshops on basic finances as well as specialized credit, mortgage, and homeownership topics.

13 Award-winning youth program Money Jungle Thank you for teaching me the skills I needed to secure my first job!

14 Finances Revenue Received 2018 Other $19,738 United Way Fee for Service $514,360 $276,480 $531,923 $18,101 Government Grants Special Events Expenses 2018 Program Services $1,335,064 Fundraising $62,239 $158,715 Management & General A special thank you to our funders for your support!

15 Board of Directors OFFICERS Chairman: Lynn Thrower, Retired, Wake Forest Baptist Health Vice Chair: Kathy Cissna, Retired, Reynolds American Secretary: Treva Loyd., Allegacy Federal Credit Union Treasurer: Shawn Robinson, BB&T Immediate Past Chair: Lori Timm, Allegacy Federal Credit Union Acting COO: Phyllis Caldwell-George, Financial Pathways DIRECTORS Aimee Smith, Craige Jenkins Liipfert & Walker April Broadway, DreamCatchers Ashley Rusher, Blanco Tackabery, PA Betsy Annese, Retired, Annese Public Relations Evan Raleigh, City of WS Gray King, MedCost Mike Fisher, Diversified Trust Company Rik Kielbasa; Truliant Federal Credit Union Tamika Bowers, Wells Fargo We welcome tax-deductible contributions. Donate online at: North Point Boulevard, Suite 100 Winston-Salem, NC