SPRING EDITION. Membership Appreciation Day BOARD OF DIRECTORS. Annual Membership Business Meeting SUPERVISORY COMMITTEE: Friday, April 27th!

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1 SPRING EDITION BOARD OF DIRECTORS FRANCIS TSUNEZUMI Chairman ERIC TANOUYE Vice Chairperson TOBY TANIGUCHI Financial Officer KATHERINE HIRAYAMA Secretary DR. DONN OUYE TAKASHI SASAKI STEVEN HIRONAKA SUPERVISORY COMMITTEE: The Supervisory Committee is the watchdog group for members. They oversee the audits and internal controls of the credit union. If you have a concern or comment for the Supervisory Committee, feel free to write to them at: CU Hawaii FCU Supervisory Committee P. O. Box 6494 Hilo, HI Membership Appreciation Day Friday, April 27th! Time to celebrate being a CU Hawaii member! On Friday, April 27th there will be a celebration at all of our branches across Hawaii Island. Each branch will have a member of the management team there to greet you and talk story. Refreshments of bento and delicious KTA cake will be enjoyed and one lucky member at each branch could walk away with a $200 cash prize. The winner at each branch will be contacted by the branch manager on Monday, April 30th. primary member.* A very special member gift will be given to each Come join us, enjoy the day, and see what s new at CU Hawaii! *Refreshments and member gifts will be available while supplies last. One entry per primary membership for the grand prize drawing. Multiple entries at multiple branches will not be considered in the final grand prize drawings. Only one grand prize winner per branch. Annual Membership Business Meeting Following a day of fun, it will be time to get down to business. The Annual Membership Business Meeting will be held on Friday, April 27, 2018, at the Main branch lobby located at 476 Hinano Street in Hilo. The meeting will start promptly at 5:30 pm. All primary members are invited to attend. A copy of the 2017 Annual Report will be available at the meeting and a copy can also be picked up at any of our branch locations. For our members convenience, a copy of the Annual Report will be posted on our Web site under About Us.

2 The BENefits of membership keep getting better! Right now, CU Hawaii members can enjoy the reliability of Sprint s network and a $100 CASH REWARD for every new line you activate with Sprint. Plus, get a $50 loyalty cash reward every year for every line. Reliability You can also enjoy the reliability of Sprint s network, which now beats T-Mobile and performs within 1% of AT&T & Verizon*. And, a great price for fully featured Unlimited. What you get: Members get a $100 cash reward for every new line you activate with Sprint Current Sprint customers receive a $50 cash reward for every line transferred into Sprint Credit Union Member Cash Reward Plus, get a $50 loyalty cash reward every year for every line Credit union members are eligible for 25% off accessories with the Sprint Credit Union Member Cash Rewards program How you get it: 1. Become a Sprint customer and mention you re a credit union member. 2. Register at LoveMyCreditUnion.org/SprintRewards. 3. Allow up to six to eight weeks to see rewards directly deposited into your credit union account. Sign up today to discover the cash BENefits you ll enjoy with Sprint s best Credit Union Member Cash Rewards EVER! LEGAL: FPO *Claim based on Sprint s analysis of latest Nielsen drive test data for average network reliability (voice & data) in top 106 markets. State of Hawai`i Payroll Changes to Impact Credit Union Deductions CU Hawaii has been informed that effective immediately all employees that currently work for the State of Hawaii will need to update their direct deposit information. The State of Hawaii is moving to a new system and the prior information cannot be automatically transferred into the new portal system. On the old State system, a credit union deduction was a method of splitting up your pay and routing those portions to unique credit union accounts. For example, these could be deposits into your special savings or making a loan payment. In the new Hawaii Information Portal (HIP) payroll system, credit union deductions are referred to as direct deposits. There is no limit to the number of direct deposits you can make or the type of financial institution you can direct them to. Important information you need to know to assist you when you set up your direct deposit is listed below: CU Hawaii Routing Number: Your Membership Number Select either savings or checking Indicate your allocations by preferred priority If you are a retired State of Hawaii employee, it is important to know that this new State payroll system will not affect you. Please take the time to review your CU Hawaii direct deposit(s) to ensure that your selection(s) properly hit your account or loan. If you see something improper, please call us immediately at or toll free at , so that we may assist you.

3 Personal Loan Getting Ready for the Graduates! It seems like only yesterday they started kindergarten and now graduation day is right around the corner. Time flies fast. This is the time of year that we start planning for all of the celebrations and special gifts that come with the excitement of graduation. Are you planning for a big family and friends party, looking to travel to get set up for the first year at a university, or buying that student something special to remember this special day? CU Hawaii can help with a low interest rate personal loan. Personal loan rates are as low as 2.99% APR*. There are a number of convenient ways to complete your loan application. Our online application is located on our web site at or complete a loan application through our Mobile App on your smart phone or tablet. If you need assistance, feel free to stop by any of our branch locations and speak with one of our friendly member service representatives. *APR= Annual Percentage Rate. Other rates and terms are available. Certain restrictions apply. Member must qualify under CU Hawaii membership and lending guidelines. Offer may end at anytime without notice. NO MORE ANNUAL FEE FOR PLATINUM PLUS CREDIT CARDS! Good news! Effective 2018 we will be removing the $25 annual fee for our Platinum PLUS Mastercards. If you are a Platinum PLUS cardholder, please note that your account will not be assessed the annual fee in April. You will however, continue to earn points towards your rewards at no additional cost to you. Our Platinum PLUS cardholders earn a point for every dollar spent and enjoy rewards like Travel Rebates and Gift Cards. If you don t have a Platinum PLUS Mastercard, now is a good time to apply. Getting Pre-approved could put $300 in your pocket! It s time to start looking for a new car? Serious shoppers get pre-approved first. Before you go shopping at any dealership, get pre-approved with CU Hawaii. Getting your pre-approval can enhance your experience. First stop is CU Hawaii for your pre-approval before you go shopping on any dealer lot. This could put up to $300 in your pocket. Your pre-approval is good for 30 days; giving you plenty of time to shop. With a pre-approval you know exactly how much car or truck you can afford. Got a trade in? Negotiate your trade in and any dealer rebates. Now you can provide your CU Hawaii preapproved loan to close the deal. Loan rates around the island are starting to rise. However, CU Hawaii s auto loan rates remain low giving members more buying power. New auto loan rates are as low as 1.49% APR* and our used auto loan rates are as low as 1.99% APR*. It is easy to apply. Stop by any convenient branch, use our Mobile App on your smart phone or tablet or, apply online at and click on Apply for a Loan. Member Reward is based upon loan amount, up to $300 per member. One (1) year of membership required. Other rates and terms available. Loan must be at least $10,000 to receive Member Rewards. Loan must be preapproved prior to visiting the dealership or forfeit of funds may occur. Member will received cash incentive when they get preapproved and the direct auto loan is booked. *APR= Annual Percentage Rate. Certain restrictions may apply. Are you ready to be rewarded for your everyday purchases? Visit us online, at one of our branches or give us a call at or toll free at to learn more.

4 E mployee Anniversaries! JAMES NAKAGAWA Jim is celebrating his 10-year anniversary with CU Hawaii. In 2008, Jim was hired as the credit union s Business Loan Office and was recently promoted to AVP Business Loan Officer. LYNETTE IKEDA Jim attended Kalani High School on Oahu and later attended Kapiolani Community College and the University of Hawaii at Manoa obtaining is Bachelor of Applied Arts in Accounting. He is very active with Hawaii Care Choices (formerly Hospice of Hilo), participates in the American Cancer Society s Relay for Life, he is a member of the Rotary, involved in his church, enjoys cooking and spending time with his family. Congratulations to Lynette on her 10 year anniversary with CU Hawaii. Lynette was hired on February 18, 2008, as a Loan Officer and was promoted in 2010 to Loan Supervisor. Lynette has her Bachelor of Science Degree in Anthropology from the University of Hawaii at Hilo. Outside of the credit union Lynette participates in the American Heart Association s Heart & Stroke Walk, the American Cancer Society s Relay for Life, and Special Olympic causes. In her off time Lynette enjoys traveling. BRANDON BECK Brandon has been with CU Hawaii for 10 years. He was hired as a Loan Officer back in March of Recently Brandon was promoted to Senior Loan Officer/ Credit Analyst. Brandon went to school in the mainland and he has attended various lending classes while here at CU Hawaii. In his off time Brandon enjoys various fitness programs, including Jujitsu and Muay-Thai. RAELYN IOANE Raelyn Ioane is celebrating 15 years with CU Hawaii. Rae was hired as a Member Service Representative back in 2003 and is now the Branch Manager of our Hilo branch. She is a graduate of Hilo High School and attended the University of Hawaii at Hilo earning her Bachelor of Business Administration. In 2008, she graduated from Western CUNA Management School, held in Pomona, California. Over the years Rae has been very active in the Merrie Monarch Festival. Most years you can catch her up on the back of a beautiful horse as a Pa'u rider. However, this year she took a break. Her family, significant other Joe and son Kashtian, continued the tradition as they rode horseback in this year s parade working its way through Hilo Town. Kashtian also is one of the Hilo High School Football team that won the Division 1 State HHS football Championship. And let s not forget Aspen Taylor, Rae s daughter, who has Mom s support as she continues to compete in the beauty pageant world. It goes without saying, Rae is very active whether in or out of the office.

5 Community Corner American Heart & Stroke Walk On March 10th, 2018 CU Hawaii came out in force to support the annual American Heart & Stroke Walk held in Hilo. This year s walk moved from Liliuokalani Park to Bay Front. Over 30 CU Hawaii employees raised money and walked for a very good cause. Also, a team of CU Hawaii employees got up well before sunrise to run the registration table and collect donations from the many corporate and personal teams that participated in this year s walk. Kids Day at KTA Puainako Bring the entire family to the Kids Day event being held on June 9, 2018 at the Puainako KTA. The fun starts at 10:00 am and will run through 2:00 pm. CU Hawaii will have many fun games set up for the Keiki to play and win prizes. Every Keiki is invited to enter to win a pack of 4 movie passes good at any Regal Theater. It s time to Get REAL at Waiakea High School The Get REAL Financial Reality Fair is a fun, hands-on way for students and young adults to learn about managing personal finances. CU Hawaii sponsored the first ever reality fair at Waiakea High School on March 29, CU Hawaii recruited many of our Hilo community leaders as volunteers along with Waiakea High School teachers and a dozen employees from the credit union to role play and assist the students in making decisions about everyday expenses and provided advice to keep the students on budget. A total of 78 students enter the reality fair and pick their profession of choice. From that moment on, each 17 or 18 year old would become a 24 year old adult with a selected career and started their life journey. There were 16 tables to visit and each table brought the following life changes: A 700 credit score that could fluctuate up or down during the journey Purchasing of a home vs. renting an apartment Daily living expenses; such as groceries, insurance They could apply for a loan adding to their monthly debt Apply for a part-time job to meet expenses The Wheel of Reality exposed everyone to random unexpected events such as, major car repair, replacement of a major appliance or maybe a new baby has arrived on the scene Finally the last stop, the Financial Advisor would review their worksheet to see how they did and discussed the choices they made. Bottom line, the students learned how to balance their needs vs. wants to stay within their budget. By the end of the two and a half hour event, their eyes were wide open to the reality of life. At CU Hawaii we are committed to financial education at every level. Get ready Waiakea High School we will be back next year. Copyright 2018 CU Hawaii Federal Credit Union. This newsletter was created by CU Hawaii Federal Credit Union. Telephone Number: Hawaii Island: (808) Toll Free: Address: 476 Hinano Street Hilo, HI Address: info@cuhawaii.com Web site Address: CUHawaii.com Federally Insured by NCUA 2018 HOLIDAY CLOSINGS: Monday, May 28th Memorial Day Wednesday, July 4th Independence Day Monday, September 3rd Labor Day Monday, October 8th Discoverers Day Monday, November 12th Veterans Day (Observed) Thursday, November 22nd Thanksgiving Day Monday, December 24th Christmas Eve (Closed 1:00 p.m.) Tuesday, December 25th Christmas Day