Options not included in this section of Schedule No. 12 have previously expired and the applicable pages may have been deleted/removed.

Transcription

1 Options not included in this section of Schedule No. 12 have previously expired and the applicable pages may have been deleted/removed. Unless agreed to, by the Company for completion of the customer s migration off the TDM network, ALL Options have been discontinued effective June 30, 2017.

2 Original Page 7th Revised Page 6701 Cancels 6th Revised Page 6701 Effective March 2, CNSA OPTION 2531 (Deleted 3/2/2017) Pages 6701 through have been deleted

3 Original Page 10th Revised Page 7480 Cancels 9th Revised Page 7480 Effective September 15, CSA OPTION Term: The Term of this Option expires June 30, Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Domestic Access Clearline 1.5, Clearline 45 (Domestic, point-to-point IXC and not including Domestic extension of international private lines) Sprint Interactive Toll Free Services 3.0 Minimum Service Commitments: Customer s MTC is $750,000 and includes various wireline services and certain non-scheduled, non-tariffed services as described in the Agreement. 4.0 CNSA Rates and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. Page deleted

4 Original Page 5th Revised Page 7481 Cancels 4th Revised Page 7481 Effective September 15, CNSA OPTION 2744 (Continued) 5.0 Discounts and Credits: 6.1.A. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions (including FONCARD) Service Usage Charges. The Per minute rate ranges from $ to $ B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. The Per minute rate ranges from $ to $ C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound SDS Service Usage Charges. The Per minute rate ranges from $ to $0.0400

5 Original Page 5th Revised Page 7482 Cancels 4th Revised Page 7482 Effective September 15, CNSA OPTION 2744 (Continued) 6.1.D. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free SDS Service Usage Charges. The Per minute rate ranges from $ to $ E. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice VPN Solutions,(including FONCARD) Service Usage Charges to the countries listed in the Agreement. The Per minute rate ranges from $ to $ F. Customer will receive a Type Four Usage Discount on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges, from the countries listed in the Agreement. The Per minute rate ranges from $ to $0.0750

6 Original Page 6th Revised Page 7483 Cancels 5th Revised Page 7483 Effective September 16, CNSA OPTION 2744 (Continued) 6.1.G. Customer will receive a Type Four Net Effective Usage Discount on its intrastate (interlata and intralata) Sprint Voice VPN Solutions (including FONCARD) Service Usage Charges for the states listed in the Agreement. The Per minute rate ranges from $ to $0.1794

7 Original Page 6th Revised Page 7484 Cancels 5th Revised Page 7484 Effective September 15, CNSA OPTION 2744 (Continued) 6.1.H. Customer will receive a Type Four Net Effective Usage Discount on its intrastate (interlata and intralata) Sprint Voice VPN Solutions Toll Free Service Usage Charges for the States listed in the Agreement. The Per minute rate ranges from $ to $0.1794

8 _ 10th Revised Page Cancels 9th Revised Page Effective September 15, CNSA OPTION 2744 (Continued) 6.1.I. Customer will receive a Type Four Discount of $0.42 on its interstate, intrastate and international Directory Assistance per call surcharge. 6.1.J. Customer will receive a Type Three Discount of 33% on its monthly recurring Domestic Sprint ISDN PRI access and D channel charges for circuits installed or in service during the term. 6.1.K. Customer will receive up to 25 toll free numbers per WL account. 6.6.B. Customer will receive a Type Four Discount of $185 on the MRC (including ACF and COC) for the local loop portion of the Sprint-provided Service T-1 local access lines at any NPA-NXX, as listed in the contract (or successor NPA-NXX) located within 10 miles of a Sprint POP, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts.

9 Original Page 16th Revised Page 7485 Cancels 15th Revised Page 7485 Effective September 15, CNSA OPTION 2744 (Continued) 6.6.C. For other NPA/NXX s not located within 10 miles of a Sprint POP, Customer will receive Custom Access Pricing Promotion discounting on the MRC for each Sprint-provided T-1 local access line (not including ACF, COC and other access related charges) installed or in service during the Term. Upon written request, customer can alternatively receive a 20% Discount from Sprint s then current standard price associated with the Term selected by Customer, in lieu of all other Discounts on the MRC for each Sprintprovided T-1 local access line (not including ACF, COC and other access related charges), installed or in service. 6.6.D. Reserved for Future Use

10 Original Page 7th Revised Page 7486 Cancels 6th Revised Page 7486 Effective September 15, CNSA OPTION 2744 (Continued) 6.6.E. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided T-3 local access line at the NPA-NXXs as listed in the Agreement (or successor NPA-NXXs) with a three-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rate ranges from $1,727 to $11, F. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for the local loop portion of each Sprint-provided OC3 local access line at the NPA-NXXs as listed in the Agreement (or successor NPA-NXXs) with a three-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. The MRC rate ranges from $3,302 to $4,982

11 _ 2nd Revised Page Cancels 1st Revised Page Effective September 15, CNSA OPTION 2744 (Continued) 6.6.G. Customer will receive a Type Three Discount of 15% on Sprint s then current standard price associated with the term selected by Customer, in lieu of all other Discounts, on the MRC for each Sprint-provided Domestic Sprint DAL local access line (not including ACF, COC and other access related charges) installed or in service during the Term. 6.6.H. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 6.6.I.. Customer will receive a Type Four Discount on the MRC (including ACF and COC) for each Sprint-provided T-3 local access line terminated by an alternate access vendor specified in the CSA with a two-year Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. Additional alternate access vendor local access lines may be ordered by signing a Circuit Specific Access Discounting Form, which will be subject to the provisions of this CSA. Location MRC Omaha, NE $1,875

12 _ 4th Revised Page Cancels 3rd Page Effective July 8, CNSA OPTION 2744 (Continued) 6.9.A. Customer will receive a Type Four Discount of $175 per circuit charge and $0.10 per IXC circuit mile on the MRC for the interexchange portion of each interstate Clearline DDS private line circuit with an individual Order term of two years or longer, installed or in service during the Term. 6.9.B. Customer will receive a Type Four Discount on the MRC per IXC circuit mile (subject to a Minimum Monthly Charge Per Circuit) for the interexchange portion of each interstate fractional Clearline 1.5 private line circuit with an individual Order term of two years or longer, installed or in service during the Term. MRC Per IXC Minimum Monthly Circuit Length Circuit Mile Charge Per Circuit miles $1.08 $ miles $0.89 $380 1,000 + miles $0.60 $ C. Customer will receive a Type Four Discount on the MRC per IXC circuit mile (subject to a Minimum Monthly Charge Per Circuit) for the interexchange portion of each interstate Clearline 1.5 private line circuit with an individual Order term of two years or longer, installed or in service during the Term. Circuit Length MRC Per IXC Circuit Mile Minimum Monthly Charge Per Circuit miles $1.18 $ miles $0.96 $400 1,000 + miles $0.65 $ D. Customer will receive a Type Four Discount on the MRC per IXC circuit mile (subject to a Minimum Monthly Charge Per Circuit) for the interexchange portion of each interstate Clearline 45 private line circuit with an individual Order term of two years or longer, installed or in service during the Term.

13 _ 3rd Revised Page Cancels 2nd Page Effective July 8, CNSA OPTION 2744 (Continued) MRC Per IXC Minimum Monthly Circuit Length Circuit Mile Charge Per Circuit miles $13.44 $3, miles $9.41 $3,900 1,000 + miles $6.59 $3, E. As a normal course of technology evolution, Sprint will continue to update and upgrade its suite of services. Sprint currently offers and will continue to make available to customers a substantially similar Sprint domestic and international Private Line Service that is provisioned over a Sprint IP backbone. At any time during this Agreement, Customer may elect to purchase and Sprint will provide other substitute services, together with a transition plan, under terms and conditions mutually agreeable to Sprint and Customer.

14 Original Page 2nd Revised Page 7487 Cancels 1st Page 7487 Effective July 8, CNSA OPTION 2744 (Continued) [Reserved for Future Use]

15 _ 1st Revised Page Cancels Original Page Effective July 8, CNSA OPTION 2744 (Continued) 6.12.A. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service per-call surcharges. Features Stand-Alone Agent Transfer (2-way) (3-way) Surcharge (per toll free number, per call surcharge) $0.05 Per Call $0.08 Per Call 6.12.A.1. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service NRCs. Component Stand Alone Agent Transfer Program Installation 2-Way Installation 3-Way Installation Data Base Installation Agent Transfer Report Installation Expedited Installation Charge Program Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $400 per request $150 per report $500 per request $250 per occurrence 6.12.A.2. Customer will receive a waiver of its IATF NRCs in an amount not to exceed $5,000 for the Term. For NRCs in excess of $5,000, Customer will receive the rates listed above. Sprint will review NRC waiver amount if Customer can provide forecasted MRCs within 180 days of implementation of this Sprint Service A.3. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service MRCs. Feature MRC Program Service Fee $100 per program Voice Slot/Storage Charge $50 per 30-second slot Daily Agent Transfer Report $750 (web-based delivery) Weekly Agent Transfer Report $250 Monthly Agent Transfer Report $150 Agent Transfer Speed Dial Storage No Charge (1-15 Codes) ( Codes) $200 ( Codes) $400 ( Codes) $750

16 _ 1st Revised Page Cancels Original Page Effective July 8, CNSA OPTION 2744 (Continued) 6.B. In addition to the applicable usage rate, Customer will receive a Type Four Discount of $0.02 on the price per minute for the total duration of the call (front-end and back-end usage) for its Sprint Interactive Toll Free Services. The $0.02 per minute includes one or all of the following. Features Base Surcharge Call Referral Agent Transfer (2-way) Agent Transfer (3-way) Database Routing And/Or Validated Caller-Entered Codes And/Or Security Codes Busy/Ring-No-Answer Back To Menu Caller Transfer Menu/Message Replay Basic Voice Recognition 6.B.1. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Services NRCs. Components Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Program Voicing English Program Voicing Foreign Language Loading Voice From Tape Loading Voice From Tape Foreign Language Database Installation (Includes Database Routing, Security Codes, Validated Caller-Entered Codes Or Agent Transfer Speed Dial) Management Report Installation (Includes Call Count, Call Referral, Voice Recognition) Marketing Reports Installation (Includes Menu, Code, Survey Program Summary) Raw Data Reports Expedited Order Installation Charge Program Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 per program $150 per report $150 per report $150 per report $500 per request $250 per change occurrence

17 _ 1st Revised Page Cancels Original Page Effective July 8, CNSA OPTION 2744 (Continued) 6.B.2. Customer will receive a waiver of Customer s IATF Service NRCs in an amount not to exceed $5,000 for the term. For NRCs in excess of $5,000, Customer will receive the rates listed above. Sprint will review NRC waiver amount if Customer can provide forecasted MRCs within 180 days of implementation of this Sprint Service. 6.B.3. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Services MRCs. Features MRC Program Service Fee $100 per program Voice Slot/Storage Charge $50 per 30-second slot Daily Reports $750 (web-based delivery) Weekly Reports $250 Monthly Reports $150 Call Count $50 Agent Transfer Speed Dial No Charge (1-15 Codes) Agent Transfer Speed Dial $200 ( Codes) Agent Transfer Speed Dial $400 ( Codes) Agent Transfer Speed Dial $750 ( Codes) 6.C. In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Services per call surcharges. Surcharge (per toll free number, Features per call surcharge) Base Surcharge $0.060 Call Referral $0.060 Agent Transfer (2-way) $0.050 Agent Transfer (3-way) $0.080 Database Routing $0.050 Busy/Ring-No-Answer $0.010 Back To Menu $0.010 Caller Transfer $0.010 Menu/Message Replay $0.010 Validated Caller-Entered Codes $0.050 Security Codes $0.050 Basic Voice Recognition $0.010

18 _ 1st Revised Page Cancels Original Page Effective July 8, CNSA OPTION 2744 (Continued) 6.C.1. Customer s maximum per-call surcharge associated with the features listed above will not exceed $0.200 per call. 6.C.2. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Services NRCs. Components Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing Foreign Language Loading Voice From Tape Loading Voice From Tape Foreign Language Database Installation (Includes Database Routing, Security Codes, Validated Caller-Entered Codes Or Agent Transfer Speed Dial) Management Reports Installation (Includes Call Count, Call Referral, Voice Recognition) Marketing Reports Installation (Includes Menu, Code, Survey Program Summary) Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 per program $150 per report $150 per report $150 per report $500 per request $250 per change occurrence 6.C.3. Customer will receive a waiver of its Sprint Interactive Toll Free Services NRCs in an amount not to exceed $5,000 for the term. For NRCs in excess of $5,000, Customer will receive the rates listed above. Sprint will review NRC waiver amount if Customer can provide forecasted MRCs within 180 days of implementation of this Sprint Service. 6.C.4. Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Services MRCs.

19 _ 1st Revised Page Cancels Original Page Effective July 8, CNSA OPTION 2744 (Continued) Features MRC Program Charge $100 per program Voice Slot/Storage Charge $50 per 30-second slot Daily Reports $750 per report (web-based delivery) Weekly Reports $250 Monthly Reports $150 Agent Transfer Speed Dial (1- No Charge 15 Codes) Agent Transfer Speed Dial (16- $ Codes) Agent Transfer Speed Dial $400 ( Codes) Agent Transfer Speed Dial $750 ( Codes) 6.D. Customer will receive a Type Four Usage Discount on its Advanced IATF Services with Dual Tone Multifrequency (DTMF) and/or Advanced Speech Recognition (ASR). Price Per Minute Rate DTMF Without Bridging DTMF With Bridging $ $ Price Per Minute Rate ASR Without Bridging ASR With Bridging $ $ D.1. Customer will receive a Type Four Discount on the following MRCs. Components MRC Advanced IATF Program Service Fee $2,500 6.D.2. Customer will receive a Type Four Discount on the following NRCs for Advanced IATF service. Components Non-Recurring Charge Advanced IATF Program Install $180 per hour Program Voicing $100 per hour of recording English Foreign Language $150 per hour of recording Program Change Charge $180 per hour Advanced IATF Professional $250 per hour Services

20 Original Page 6th Revised Page 7488 Cancels 5th Page 7488 Effective July 8, CNSA OPTION 2744 (Continued) 6.D.3. Customer will receive a waiver of its Advanced IATF Service NRCs in an amount not to exceed $5,000 for the term. For NRCs in excess of $5,000, Customer will receive the rates listed above. Sprint will review the NRC waiver amount if Customer can provide forecasted MRCs within 180 days of implementation of this Sprint Service A.1. Customer will receive a waiver of the installation and monthly recurring charges associated with ACF and COC A.2. For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges) A.3. For all Customer-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges) A.4. Customer will receive a waiver of its DAL, T-1, and T-3 local access line installation charges, (including nonrecurring COC and ACF charges) on alternate access vendorprovided domestic ISDN DAL, T-1, and T-3 local access lines installed during the Term A.7. Customer will receive a waiver of its domestic Sprint ISDN channel installation charges for circuits installed or in service during the Term A.8. For all Sprint-provided domestic T-1 local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges) A.9. Customer will receive a Type Three Discount of 50% on its Enhanced Routing non-recurring installation charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing.

21 _ 4th Revised Page Cancels 3rd Page Effective July 8, CNSA OPTION 2744 (Continued) 6.13.A.10. Customer will receive a Type Three Discount of 50% on its Enhanced Toll Free Change charges for Area Code Routing, Call Allocation, Day of Week Routing, Day of Year Routing, Time of Day Routing, and Area Code/Exchange Routing A.11. Customer will receive a Type Three Discount of 50% on its MRCs for Enhanced Toll Free Routing Sets A.12. Customer will receive a Type Three Discount of 50% on its non-recurring installation charges for Enhanced Toll Free Command Routing A.13. Customer will receive a waiver of its Real Time ANI per call fees A.14. Customer will receive a Type Three Discount of 50% on its switched Toll Free service group MRC provided Customer does not list toll free numbers terminating on switched service groups with any Directory Assistance service A.15. Customer will receive a Type Three Discount of 50% on its dedicated Toll Free service group MRC provided Customer does not list toll free numbers terminating on dedicated service groups with any Directory Assistance service B. Waived installation charges are subject to the Order Term Termination Liability provisions as per the Agreement.

22 Original Page 5th Revised Page 7489 Cancels 4th Page 7489 Effective July 8, CNSA OPTION 2744 (Continued) 6.0 Availability: This CNSA option is available to similarly situated customers for 29 days following its effective date.

23 6th Revised Page Cancels 5th Page Effective May 30, CNSA OPTION Term: The Term of this option is 36 months, beginning on the Thirteenth Amendment Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Sprint Enhanced Frame Relay Sprint Global Frame Relay Domestic Access 3.0 Minimum Service Commitments: Customer s MC is $1,000, CNSA Rates and Charges: The provisions of Sprint Schedule Nos. 8 and 11 apply. 7.1.A. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions, one-year Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Solutions Service Usage Charges, except as stated in this CSA. 7.1.B. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type Price Per Minute On-On $ On-Off $ Off-On $ Off-Off $ FONCARD-On $ FONCARD-Off $ C. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges.

24 4th Revised Page Cancels 3rd Page Effective May 30, CNSA OPTION 3417 (CONTINUED) 5.0 Discounts and Credits: Call Type Price Per Minute Dedicated $ Switched $ D. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Price Per Minute State On-On On-Off Off-On Off-Off FONCARD- On FONCARD- Off Alabama $ $ $ Arizona $ $ $ Arkansas $ $ $ California $ $ $ Colorado $ $ $ Connecticut $ $ $ Delaware $ $ $ Florida $ $ $ Georgia $ $ $ Hawaii $ $ $ Idaho $ $ $ Illinois $ $ $ Indiana $ $ $ Iowa $ $ $ Kansas $ $ $ Kentucky $ $ $ Louisiana $ $ $ Maine $ $ $ Maryland $ $ $ Massachusetts $ $ $ Michigan $ $ $ Minnesota $ $ $ Mississippi $ $ $ Missouri $ $ $ Montana $ $ $ Nebraska $ $ $ Nevada $ $ $ New Hampshire $ $ $ New Jersey $ $ $ New Mexico $ $ $ New York $ $ $ North Carolina $ $ $ North Dakota $ $ $ Ohio $ $ $ Oklahoma $ $ $ Oregon $ $ $ Pennsylvania $ $ $ Puerto Rico $ $ $ Rhode Island $ $ $

25 2nd Revised Page Cancels 1st Page Effective April 21, CNSA OPTION 3417 (CONTINUED) 5.0 Discounts and Credits: Price Per Minute State On-On On-Off Off-On Off-Off FONCARD- On FONCARD- Off South Carolina $ $ $ South Dakota $ $ $ Tennessee $ $ $ Texas $ $ $ Utah $ $ $ Vermont $ $ $ Virginia $ $ $ Washington $ $ $ West Virginia $ $ $ Wisconsin $ $ $ Wyoming $ $ $ E. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Price Per Minute State Dedicated Switched Alabama $ Arizona $ Arkansas $ California $ Colorado $ Connecticut $ Delaware $ Florida $ Georgia $ Hawaii $ Idaho $ Illinois $ Indiana $ Iowa $ Kansas $ Kentucky $ Louisiana $ Maine $ Maryland $ Massachusetts $ Michigan $ Minnesota $ Mississippi $ Missouri $ Montana $

26 4th Revised Page Cancels 3rd Page Effective May 30, CNSA OPTION 3417 (CONTINUED) 5.0 Discounts and Credits: Price Per Minute State Dedicated Switched Nebraska $ Nevada $ New Hampshire $ New Jersey $ New Mexico $ New York $ North Carolina $ North Dakota $ Ohio $ Oklahoma $ Oregon $ Pennsylvania $ Puerto Rico $ Rhode Island $ South Carolina $ South Dakota $ Tennessee $ Texas $ Utah $ Vermont $ Virginia $ Washington $ West Virginia $ Wisconsin $ Wyoming $ F. Customer will receive a Type Four Usage Discount on its international (domestic origination) Sprint Voice Solutions VPN outbound (including FONCARD) Service Usage Charges. Price Per Minute Country Dedicated Switched Australia $ $ Brazil $ $ Canada $ $ Chile $ $ China $ $ Costa Rica $ $ Germany $ $0.0380

27 3rd Revised Page Cancels 2nd Page Effective May 30, CNSA OPTION 3417 (CONTINUED) 5.0 Discounts and Credits: Price Per Minute Country Dedicated Switched Hong Kong $ $ India $ $ Ireland $ $ Italy $ $ Japan $ $ Mexico $ $ Netherlands $ $ Russia $ $ Switzerland $ $ Thailand $ $ United Kingdom $ $ G. Customer will receive a Type Four Usage Discount on Sprint Voice VPN Solutions International Toll Free Service Usage Charges. Price Per Minute Country Dedicated Switched Australia $ $ Brazil $ $ Canada $ $ Chile $ $ China $ $ Costa Rica $ $ Germany $ $ Hong Kong $ $ India $ $ Ireland $ $ Italy $ $ Japan $ $ Mexico $ $ Netherlands $ $ Russia $ $ Switzerland $ $ Thailand $ $ United Kingdom $ $0.0680

28 4th Revised Page Cancels 3rd Revised Page Effective August 28, CNSA OPTION 3417 (CONTINUED) 5.0 Discounts and Credits: 7.1.H. Customer will receive a Type Three Net Effective Discount of 40% on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except for those states listed in Section 7.1.D. 7.1.I. Customer will receive a Type Three Net Effective Discount of 30% on its Sprint Voice VPN Solutions intrastate Toll Free Service Usage Charges, except from those countries listed in Section 7.1.E. 7.1.J. Customer will receive a Type Three Discount of 40% on its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges, except to those countries listed in Section 7.1.F. 7.1.K. Customer will receive a Type Three Discount of 40% on its Sprint Voice VPN Solutions International Toll Free Service Usage Charges, except from those countries listed in Section 7.1.G In addition to the applicable usage rate, Customer will receive a Type Four Discount on its Sprint Interactive Toll Free Service surcharges. Surcharge (Per Toll Free Number, Feature Per Call Surcharge Base Surcharge $0.040 Call Referral $0.040 Agent Transfer (2-way) $0.040 Agent Transfer (3-way) $0.060 Database Routing $0.040 Busy/Ring-No-Answer $0.010 Back To Menu $0.010 Caller Transfer $0.010 Menu/Message Replay $0.010 Validated Caller-Entered Codes $0.050 Security Codes $0.050 Basic Voice Recognition $ (1). Customer s maximum per-call surcharge associated with the features listed above will not exceed $0.05 per call.

29 2nd Revised Page Cancels 1st Page Effective April 21, CNSA OPTION 3417 (CONTINUED) 5.0 Discounts and Credits: 7.2.(2). Customer will receive a Type Four Discount on the following non-recurring charges for its Sprint Interactive Toll Free Service components. Component Program Installation Installation - Agent Transfer 2-way Installation - Agent Transfer 3-way Sprint-Provided Voicing Sprint-Provided Voicing Foreign Language Loading Voice From Tape Loading Voice From Tape Foreign Language Database Installation (Includes Database Routing, Security Codes, Validated Caller-Entered Codes Or Agent Transfer Speed Dial) Management Reports Installation (Includes Call Count, Call Referral, Voice Recognition) Marketing Reports Installation (Includes Menu, Code, Survey Program Summary) Raw Data Reports Expedited Installation Charges Feature Change Charge Non-Recurring Charge $600 per program $800 per program $1,000 per program $100 per hour of recording $150 per hour of recording $100 per hour $150 per hour $400 per program $150 per report $150 per report $150 per report $500 per request $250 per change occurrence 7.2.(3). Customer will receive a waiver of Customer s Interactive Toll Free Service NRCs in an amount not to exceed $5,000 for the Term. For NRCs in excess of $5,000 Customer will receive the rates listed in Section 7.2.(2). 7.2.(4). Customer will receive a Type Four Discount on the monthly recurring charges for its Sprint Interactive Toll Free Service features. Feature Program Charge Voice Slot/Storage Charge Monthly Recurring Charge $50 Per Program Per Month $20 Per 30-Second Slot Per Month

30 3rd Revised Page Cancels 2nd Page Effective April 21, CNSA OPTION 3417 (CONTINUED) 5.0 Discounts and Credits: Feature Daily Reports Weekly Reports Monthly Reports Agent Transfer Speed Dial (1-100 Codes) Agent Transfer Speed Dial ( Codes) Agent Transfer Speed Dial ( Codes) Agent Transfer Speed Dial ( Codes) Monthly Recurring Charge $75 Per Report (Web-Based Delivery) $75 Per Month $75 Per Month No Charge $100 Per Month $200 Per Month $375 Per Month 7.4.A. Customer will receive a Type Four Discount of $230 on the MRC (including ACF and COC charges) for each Sprint-provided T-1 local access line at the NPA-NXX below. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX NPA-NXX NPA-NXX NPA-NXX NPA-NXX B. Customer will receive a Type Four Discount on the MRC (including ACF and COC charges) for each Sprintprovided T-1 local access line at the NPA-NXXs (or successor NPA-NXXs) below, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts.

31 2nd Revised Page Cancels 1st Page Effective April 21, CNSA OPTION 3417 (CONTINUED) 5.0 Discounts and Credits: NPA-NXX MRC $ $ C. Customer will receive a Type Four Discount on the MRC (including ACF and COC charges) for each Sprint-provided T-3 local access line at the NPA-NXXs (or successor NPA-NXXs) with a one-year or longer Order Term, installed or in service during the Term. Local access lines included herein are not eligible for Schedule Access Term Plan Discounts. NPA-NXX MRC NPA-NXX MRC $2, $2, $2, D. Customer must use each Sprint-provided domestic T-3 or greater bandwidth local access line for the number of months equal to the applicable Order Term for that local access line. If Customer disconnects a Sprint-provided domestic T-3 or greater bandwidth local access line before the end of its applicable Order Term, Customer will pay Sprint an amount equal to the MRC for that local access line multiplied by the number of months remaining in the Order Term. 7.5.(A).(1). For all Sprint-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line installation charges (including non-recurring COC and ACF charges). 7.5.(A).(2). For all Customer-provided domestic T-3 and lower bandwidth local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of the non-recurring local access line COC charges. 7.5.(A).(3). For all Customer-provided to the Serving Wire Center domestic T-3 and higher local access lines discounted in this CSA and installed during the Term, Customer will receive a waiver of its Entrance Facility installation charges.

32 3rd Revised Page Cancels 2nd Page Effective April 21, CNSA OPTION 3417 (CONTINUED) 7.5.(A).(4). For all Sprint-provided T-3 and lower bandwidth domestic ports and PVCs discounted in this CSA and installed during the Term, Customer will receive a waiver of the nonrecurring installation charges. 7.5.(A).(5). Customer will receive a waiver of the domestic Sprint ISDN channel installation charges and a Type Three Discount of 75% on its domestic Sprint ISDN PRI D channel MRCs for circuits installed or in service during the Term. 7.5.B. Customer must use each local access line, port, or PVC receiving a waiver for 12 continuous months (the "Usage Period"). Should Customer disconnect any local access line, port, or PVC receiving an installation waiver prior to the end of the Usage Period, Customer will pay Sprint a pro-rata refund of the waived installation charges based on the number of months remaining in the Usage Period. 7.6.A. Customer will receive a Type Four Discount on the monthly recurring charge for each domestic Sprint Enhanced Frame Relay Service port installed or in service during the Term. Customer is not eligible for standard Tariff Term/Volume Discounts. Port Bandwidth MRC Per Port 56/64 Kbps $ /128 Kbps $ /192 Kbps $ /256 Kbps $ /320 Kbps $ /384 Kbps $ /448 Kbps $ /512 Kbps $ /576 Kbps $ /640 Kbps $ /704 Kbps $ /768 Kbps $ /896 Kbps $ /1,024 Kbps $415 1,120/1,280 Kbps $463 1,344/1,536 Kbps $506

33 2nd Revised Page Cancels 1st Page Effective April 21, CNSA OPTION 3417 (CONTINUED) 7.6.B. Customer will receive a Type Four Discount on the monthly recurring charge for each domestic Sprint Enhanced Frame Relay Service for LAN PVC installed or in service during the Term. Customer is not eligible for standard Schedule Term/Volume Discounts. PVC Bandwidth MRC Per PVC 16 Kbps $31 32 Kbps $31 48 Kbps $37 64 Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ Kbps $ C. Customer will receive a Type Four Discount on the MRC for each domestic Sprint Enhanced Frame Relay Service for zero-cir LAN PVC installed or in service during the Term. Customer is not eligible for standard Schedule Term/Volume Discounts. Pricing for the zero- CIR LAN PVC is determined based on the lesser of the two ports connected by the PVC.

34 2nd Revised Page Cancels 1st Page Effective April 21, CNSA OPTION 3417 (CONTINUED) PVC Port Speed MRC Per PVC zero-cir LAN PVC 56/64 Kbps $24 zero-cir LAN PVC 112/128 Kbps $36 zero-cir LAN PVC 168/192 Kbps $50 zero-cir LAN PVC 224/256 Kbps $53 zero-cir LAN PVC 280/320 Kbps $74 zero-cir LAN PVC 336/384 Kbps $72 zero-cir LAN PVC 392/448 Kbps $73 zero-cir LAN PVC 448/512 Kbps $95 zero-cir LAN PVC 504/576 Kbps $96 zero-cir LAN PVC 560/640 Kbps $101 zero-cir LAN PVC 616/704 Kbps $123 zero-cir LAN PVC 672/768 Kbps $128 zero-cir LAN PVC 784/896 Kbps $141 zero-cir LAN PVC 896/1,024 Kbps $154 zero-cir LAN PVC 1,120/1,280 Kbps $181 zero-cir LAN PVC 1,344/1,536 Kbps $ D. Customer will receive a Type Four Discount on the MRC for each domestic Sprint Enhanced Frame Relay Service for SNA PVC and Domestic Sprint Enhanced Frame Relay Service for Voice over Frame PVC installed or in service during the Term. Customer is not eligible for standard Schedule Term/Volume Discounts. PVC Bandwidth (kbps) MRC Per PVC 8 $25 16 $47 32 $47 48 $56 64 $ $ $ $ $ $ $ $ $ $ $ $ $ $ $1, $1,068

35 2nd Revised Page Cancels 1st Page Effective April 21, CNSA OPTION 3417 (CONTINUED) 7.6.E. Customer will receive a Type Four Discount on the MRC for each domestic Sprint Enhanced Frame Relay Service for SNA PVC and domestic Sprint Enhanced Frame Relay Service for Voice over Frame PVC installed or in service during the Term. Customer is not eligible for standard Schedule Term/Volume Discounts. Discounting for the zero-cir SNA PVC and zero-cir Voice over Frame PVC is determined based on the lesser of the two ports connected by the PVC. PVC Port Speed MRC Per PVC zero-cir SNA or Voice over Frame PVC 56/64 Kbps $36 zero-cir SNA or Voice over Frame PVC 112/128 Kbps $54 zero-cir SNA or Voice over Frame PVC 168/192 Kbps $75 zero-cir SNA or Voice over Frame PVC 224/256 Kbps $80 zero-cir SNA or Voice over Frame PVC 280/320 Kbps $111 zero-cir SNA or Voice over Frame PVC 336/384 Kbps $108 zero-cir SNA or Voice over Frame PVC 392/448 Kbps $110 zero-cir SNA or Voice over Frame PVC 448/512 Kbps $143 zero-cir SNA or Voice over Frame PVC 504/576 Kbps $144 zero-cir SNA or Voice over Frame PVC 560/640 Kbps $152 zero-cir SNA or Voice over Frame PVC 616/704 Kbps $185 zero-cir SNA or Voice over Frame PVC 672/768 Kbps $192 zero-cir SNA or Voice over Frame PVC 784/896 Kbps $212 zero-cir SNA or Voice over Frame PVC 896/1,024 Kbps $231 zero-cir SNA or Voice over Frame PVC 1,120/1,280 Kbps $272 zero-cir SNA or Voice over Frame PVC 1,344/1,536 Kbps $ F. As a normal course of technology evolution, Sprint will continue to update and upgrade its suite of services. Sprint currently offers and will continue to make available to customers a substantially similar frame relay service that runs over a Sprint IP backbone (currently "SprintLink Frame Relay Service"). At any time during this Agreement, Customer may elect to purchase and Sprint will provide SprintLink Frame Relay Service or other substitute services, together with a transition plan, under terms and conditions mutually agreeable to Sprint and Customer.

36 1st Revised Page Cancels Original Page Effective December 19, CNSA OPTION 3417 (CONTINUED) Customer will receive a Type Four Discount on the monthly recurring IPVC charge listed below for each Global Sprint Frame Relay Service IPVC installed during the Term. World means any country not specifically named in the table below and excludes the United States. World IPVCs* IPVC Discount 12% *Excluding Canada, Mexico, Singapore and India. Customer will receive a Type Four Discount on the monthly recurring charge for each Global Sprint Frame Relay Service inter-country IPVC installed during the Term. The applicable rate is based on (1) originating and terminating bands as defined the tables below, and (2) the IPVC s reserved CIR. Port and IPVC CIR combinations are subject to availability of the service in a particular country, and may vary depending on the network platform. Banding for IPVCs: Region Band Countries 1 Canada, USA Americas 2 Mexico, Puerto Rico 3 Brazil, Chile, Columbia, Peru, Venezuela Belgium, France, Germany, Ireland, Israel, 4 Netherlands, United Kingdom Austria, Greece, Italy, Luxembourg, Portugal, Spain, Switzerland Europe 5 6 Denmark, Finland, Norway, Sweden Bulgaria, Czech Republic, Hungary, Latvia, Poland, Romania, Slovakia, Turkey 7 8 Hong Kong, Japan Asia 9 10 Singapore 11 Russia RIMEA 13 Egypt 14 India Australia, Indonesia, Korea, Malaysia, New Zealand, Philippines, Taiwan

37 1st Revised Page Cancels Original Page Effective April 21, CNSA OPTION 3417 (CONTINUED) IPVC Pricing Table: Destination Band 1 Originating CIR IPVC Band 4K 8K 16K 32K 48K 64K 96K 128K 1 $17 $25 $44 $64 $99 $119 $153 $240 2 N/A N/A $350 $525 $775 $1,000 $1,350 $1,925 3 $625 $1,000 $1,625 $2,700 $3,575 $4,325 $5,775 $7,225 4 $225 $425 $650 $1,050 $1,425 $1,800 $2,375 $2,925 5 $225 $425 $650 $1,050 $1,425 $1,800 $2,375 $2,925 6 $225 $425 $650 $1,050 $1,425 $1,800 $2,375 $2,925 7 $600 $900 $1,550 $2,500 $3,150 $3,775 $5,225 $6,675 8 $500 $925 $1,225 $2,025 $2,625 $3,200 $4,275 $5,350 9 $675 $1,200 $1,675 $2,750 $3,525 $4,325 $5,750 $7, N/A N/A $2,150 $3,575 $4,600 $5,625 $7,500 $9, N/A N/A $2,675 $4,300 $5,700 $7,100 $9,550 $12, N/A N/A $4,500 $7,000 $9,250 $11,500 $15,250 $19, N/A N/A $3,750 $5,325 N/A $8,150 N/A $14,300 Destination Band 1 Originating CIR IPVC Band 192K 256K 384K 512K 768K 1024K 1544K 1 $365 $515 $830 $1,139 $1,812 $2,490 $3,975 2 $2,150 $3,050 $5,150 $7,725 $9,625 $11,825 N/A 3 $8,975 $10,700 $13,750 $17,500 $21,000 $25,000 N/A 4 $3,225 $3,525 $6,400 $9,300 $11,900 $14,900 $17,975 5 $3,225 $3,525 $6,400 $9,300 $11,900 $14,900 $17,975 6 $3,225 $3,525 $6,400 $9,300 $11,900 $14,900 $17,975 7 N/A N/A N/A N/A N/A N/A N/A 8 $6,600 $7,850 $13,400 $19,600 $25,000 $31,350 $37,825 9 $8,900 $10,550 $16,550 $27,000 $34,475 $43,200 $52, $11,550 $13,725 N/A N/A N/A N/A N/A

38 1st Revised Page Cancels Original Page Effective April 21, CNSA OPTION 3417 (CONTINUED) [Reserved for Future Use]

39 1st Revised Page Cancels Original Page Effective April 21, CNSA OPTION 3417 (CONTINUED) [Reserved for Future Use]

40 2nd Revised Page Cancels 1st Page Effective April 21, CNSA OPTION 3417 (CONTINUED) Customer will receive a $100,000 credit ( Credit ) in the 1st billing month after the Commencement Date of the Fifth Amendment. 6.0 Other Classifications, Practices and Regulations: On the Fifth Amendment Commencement Date, Customer must have at least one Sprint-provided T-1 local access line for Sprint Services in NPA-NXXs or successor NPA- NXX and have its Corporate Headquarters in Seattle, WA. As per the Agreement, Sprint will send Customer written confirmation that the qualifications have been met. 7.0 Availability: This CNSA option is available to similarly situated customers for 29 days following its effective date.

41 Original Page 10th Revised Page Cancels 9th Revised Page Effective November 20, CSA OPTION Term: The Term of this option is 12 months, beginning on the Twenty Third Commencement Date of the Agreement. 2.0 Contributory & Network Services: The following services contribute to the Customer's MAC: Sprint Voice VPN Solutions Clearline 1.5, DDS (56 Kbps), 45 and OC3 (Domestic, pointto-point IXC and not including Domestic extension of international private lines) Sprint Interactive Toll Free Service 3.0 Minimum Service Commitments: Customer s MC is 1,500, Discounts and Charges: The provisions of Sprint Schedule Nos. 7, 8 and 11 apply. 7.A.i. Customer will receive a Type Five Net Effective Usage Discount equivalent to the Sprint Voice VPN Solutions twoyear Term, $1,800,000 level on its interstate, intrastate and international Sprint Voice VPN Premiere Service Usage Charges, except as stated in this CSA. 7.A.ii. Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Call Type Price Per Minute On-On $ On-Off $ Off-On $ Off-Off $ FONCARD-On $ FONCARD-Off $0.0700

42 7th Revised Page Cancels 6th Revised Page Effective November 20, CSA OPTION 3652 (CONTINUED) 5.0 Discounts and Charges: (Continued) 7.A.iii Customer will receive a Type Four Usage Discount on its interstate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Call Type Price Per Minute Dedicated $ Switched $ A.iv. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Price Per Minute FONCARD- FONCARD- State On-On On-Off Off-On Off-Off On Off California $ $ $ $ $ $ Connecticut $ $ $ $ $ $ Maryland $ $ $ $ $ $ Massachusetts $ $ $ $ $ $ Michigan $ $ $ $ $ $ Minnesota $ $ $ $ $ $ New Jersey $ $ $ $ $ $ New York $ $ $ $ $ $ Ohio $ $ $ $ $ $ Pennsylvania $ $ $ $ $ $ Virginia $0.027 $ $ $ $ $ A.v. Customer will receive a Type Four Net Effective Usage Discount on its intrastate Sprint Voice VPN Solutions Toll Free Service Usage Charges. Price Per Minute State Dedicated Switched California $ $ Connecticut $ $ Maryland $ $ Massachusetts $ $ Michigan $ $ Minnesota $ $ New Jersey $ $ New York $ $ Ohio $ $ Pennsylvania $ $ Virginia $ $0.1008

43 5th Revised Page Cancels 4th Revised Page Effective November 20, CSA OPTION 3652 (CONTINUED) 7.A.vi. Customer will receive a Type Four Usage Discount for its international (domestic origination) Sprint Voice VPN Solutions outbound (including FONCARD) Service Usage Charges. Per Minute Country Dedicated Switched Argentina $ $ Brazil $ $ Canada $ $ China $ $ France $ $ Germany $ $ India $ $ Italy $ $ Japan $ $ Mexico $ $ Taiwan $ $ United Kingdom $ $ A.vii. Customer will receive a Type Four Usage Discount for its Sprint Voice VPN Solutions International Toll Free Service Usage Charges. Per Minute Country Dedicated Switched Argentina $ $ Brazil $ $ Canada $ $ China $ $ France $ $ Germany $ $ India $ $ Italy $ $ Japan $ $ Mexico $ $ Taiwan $ $ United Kingdom $ $0.0650

44 Original Page Revised Page Cancels Page Effective May 6, CNSA OPTION 3652 (CONTINUED) 7.A.viii. Customer will receive a Type Three Net Effective Usage Discount on its Sprint Voice VPN Solutions On-On, On- Off and Off-On and Sprint Voice VPN Solutions FONCARD-On Service Usage Charges. State Discount Delaware, Hawaii, Illinois, Maine, 40% Mississippi, Nevada, North Carolina, Ohio, Oklahoma, South Carolina, Tennessee, Utah Alabama, Kansas, Kentucky, Louisiana, 30% Oregon, Wisconsin Colorado, Georgia, Indiana, Nebraska, New 20% Mexico, Rhode Island, Texas, West Virginia Arizona, Idaho, Iowa, Montana, New 10% Hampshire, North Dakota, Vermont, Washington, Wyoming Florida 5%