SAVE FOR HEALTH UGANDA. Community solidarity for quality healthcare SAVE FOR HEALTH UGANDA. Organisation Profile Organisation Profile 1

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Community solidarity for quality healthcare 2016 1

Our contacts Head office Plot 580, Ssekabaka Kintu Road in Rubaga Division off Mengo Natete road; P.O.Box 8228 Kampala Tel: +256414271841 Email: shu@shu.org.ug Website: www.shu.org.ug Luwero area field office Kasoma zone in Luwero Town council off the Kampala- Gulu highway; P.O.Box 123 Luwero Tel: +256414610187 Email: shu-luwero@shu.org.ug Bushenyi area field office Bugomora Cell, Katungu zone in Ishaka town council off the Bushenyi- Kasese highway P.O. Box 277 Bushenyi Tel: +256485433005; Email: shu-bushenyi@shu.org.ug Mubende field office Ssaza Road in Central Zone, Mityana Municipality P.O.Box 285, Mityana Tel: +256414696308 Email: shu-mubende@shu.org.ug Masaka field office Twin Tower Building opposite Stanbic Bank, Masaka Town P.O.Box 16 Masaka Tel: +256414695182; Email: shu-masaka@shu.org.ug Wobulenzi Satellite Office Kampala - Gulu Highway, Wobulenzi Town Council P.O.Box 123 Luwero Tel: +256 783 668 393 Email: shu-wobulenzi@shu.org.ug i

Table of contents Acronyms...iv 1. Legal status and Mandate of SHU...1 2. History of the organization...1 4. Strategic direction of the organization for 2016 /2017 2020/2021...2 4.1. Vision...2 4.2. Mission...2 4.3. Core values:...2 4.4. Programming Principles....2 4.5. Programming motto...3 5. What we do...4 5.1 Community Health Financing...4 5.1.1 What we focus on in community health financing...4 5.1.2 What we do to improve access to quality health care facilities and services...4 5.1.3 The types of community health financing schemes we are promoting...5 5.1.5 What we do to protect families from catastrophic health expenditures...5 5.1.6 How CHF schemes protect families from catastrophic expenditure...6 5.1.7 The models of community health financing schemes we are promoting...7 5.1.8 Our strategies to sustain the CHF schemes and benefits...7 5.1.9 Advocacy for a universal National Health Insurance Scheme in Uganda...8 5.2 Women Empowerment for Health...8 5.2.1 What we do to get women to participate actively in decision making...8 5.3 Livelihood Improvement...9 5.3.1 What we do to enable families pay for health care...9 5.3.2 What we do to enable families access finance for IGAs...9 5.3.3 What we do to equip families with skills to start and run IGAs...9 5.4 Quality Health Care Delivery......10 5.4.1 What we do to advocate for the increase in the national health budget...10 ii

5.4.2 What we do to advocate for delivery of quality health care services at partner health facilities...10 5.4.3 What we do to support both the accredited health care providers and the networks of CHI schemes to sign service contracts...11 5.4.4 What we do to facilitate the schemes to pay for all services consumed...11 5.5 Institutional development and organizational strengthening...11 5.5.1 What we do to build team capacity...11 5.5.2 What we do to diversify our activities...12 5.5.3 What we do to strengthen management systems...12 5.5.4 What we do to leverage on partnerships to implement programs efficiently and effectively...12 5.5.5 The key events we organise...13 6. Some of our achievements...13 6. 1Growth from District NGO to National NGO status...13 6.2 SHU is recognized as a key player in CHF...13 6.3 The projects we have implemented...13 6.4 Coverage of SHU promoted CHF schemes...14 6.5 Long surviving schemes...14 6.6 Long standing partnerships with health facilities...14 6.7 Networks created to sustain CHI schemes...14 6.8 Our partners appreciate the work we do...14 7. How we are organized...16 8. Our people...17 8.1 Board of Directors...17 8.2 Senior management team...18 8.3 SHU team 2016...19 9. The partners we currently work with...21 10. The networks we belong to...22 11. How we can be contacted...22 iii

Acronyms CHF CHI SHU MBUSO WATSA NHIS BftW VHSLA MSCOM NHIS SHU IGA HCP Community Health Financing Community Health Insurance Save for Health Uganda Munno mu Bulwadde Union of Schemes Organisation Western Ankore Tweragurize Schemes Association National Health Insurance Scheme Bread for the World Village Health Savings and Loan Association Munno mu Bulwadde Mubende Schemes Cooperation Mechanism National Health Insurance Scheme Save for Health Uganda Income generating activity Health care provider iv

1. Legal status and mandate of SHU Save for Health Uganda (SHU) is a company limited by guarantee and a local (Ugandan) not-for-profit Non Governmental Organization (NGO) formed in 2002 and registered on 7th March 2003. SHU is mandated to implement activities aiming at improving access to quality health care and facilities country-wide. 2. History of the organization 3. SHU founders SHU was born out of conviction and concern for the people in greater Luwero district, which included Nakaseke Mr. Fredrick Makaire and Nakasongola facing real health challenges where community members were dying at home because the health care bills were catastrophic. SHU founders were moved by the suffering of people who were facing hardships raising money to pay health care bills. Many who dared to go went very late with serious complications and as a way to cope, they could either Ms. Juliet Nazibanja escape from hospitals or get detained after recovery until the hospital bills were paid. The community mindset needed to be changed. SHU founders were convinced that the CHF approach could work and had the vision to see it grow but it required long-term investment. They wanted to see families in the target areas (rural) with improved financial access to quality health care Mr. Edward Sebbombo services as well as having rational health care seeking behaviours. SHU was founded by four former employees of a French international development organization called Centre Mr. Moses Kakaaya International de Développement et de Recherche (CIDR). CIDR operated in Uganda for a period of three years starting 1999 and wound up direct implementation of community health financing (CHF) activities in June 2002. During the three years, CIDR had piloted a community based health insurance project in Luwero district. At the end of the pilot phase, the external evaluation recommended a change in the original design of the project since insurance schemes had been rejected by the communities. CIDR- France decided to phase out. The then CIDR local team resolved to continue the project under a new local organization. CIDR and Evangelische Entwicklungs Dienst e.v. (EED), currently Bread for the World (BftW), gave the founders support leading to the formation and registration of SHU in 2002 and 2003 respectively. The founding members are: Mr. Fredrick Makaire, Mr. Moses Kakaaya, Mr. Edward Sebbombo, and Ms. Juliet Nazibanja. 1

4. Strategic direction of the organization for 2016 /2017 2020/2021 4.1. Vision Healthier families with simplified access to quality health care. 4.2. Mission To improve the quality of health of Ugandans through community health financing approaches. 4.3. Core values: 1. Team Work: We believe in a motivated, harmonious team where everybody participates; we care for each other as partners. 2. Client focused: We are a client focused development organization. We prioritize and strive to satisfy our clients to ensure growth and good results. 3. Integrity: We treasure accountability and transparency, and our actions are based on reality. 4. Professionalism: We are a professional organization with a team of special capacities; we deliver quality services / products to our clients. 5. Ownership: We encourage self-initiative of team members; we believe in individual and collective responsibility for all successes and failures of the organization. 6. Trust in God: We have faith in our capacities to succeed by the grace of God. We respect the different religions and expressions. 7. Economically oriented: We are an economically oriented organization that believes in efficiency and high productivity. We believe in financial management practices and good individual behaviour to sustain our activities. We encourage our team members to be creative and innovative. 8. Respect: We are a model organization that ensures dignity for all stakeholders and have properly stipulated rules and policies that are documented. 4.4. Programming Principles 1. Working in Partnerships: SHU cannot cause impact alone but by working with key stakeholders in a mutually respecting environment. 2. Empowerment: SHU shall empower the target beneficiaries by letting people have control over their own lives and roles in a healthy environment; and by acting on issues they define as important. 3. Capacity Building: SHU shall proactively seek to develop its requisite core skills, management practices, strategies and systems to enhance its effectiveness, sustainability and ability to fulfil its mission. 4. Learning and sharing: SHU shall strive to develop internal and external Knowledge 2

and share it through documentation of such knowledge, adopting best practices and applying the knowledge in a way that helps the staff, clients and partners to work more effectively and efficiently. 5. Social Accountability and Answerability: SHU will endeavour to make community structures and individuals answerable and accountable. This shall entail transparency, effectiveness, integrity and democratic arrangements while dealing with internal and external stakeholders. 4.5. Programming motto Community solidarity for quality health 4.6. Strategic objectives Program Area Objective Community Financing Health 1. To organise active low-income families in the target communities into well-functioning CHI schemes to enjoy access to quality health care. 2. To support efforts to formulate a national health insurance scheme for Uganda that foresees universal health coverage. 3. To advocate for increased funding of the health sector to at least 15 percent of the national budget. Women empowerment health Livelihood improvement for To improve the health status of women in the target areas by: reducing maternal and child morbidity and mortality arising from preventable causes; and increasing their role in leadership. To improve incomes of vulnerable and lowincome families in target communities by increasing their participation in local development initiatives that meet their health financing needs. Quality Healthcare Institutional development and organizational strengthening To increase the satisfaction of families in CHI schemes with the health care services offered by formalizing relations between them and accredited health care facilities, and among the contracted health care facilities. To strengthen SHU s capacity to efficiently and effectively plan and implement programs and projects for sustainable service delivery to target communities and stakeholders. 3

5. What we do 5.1 Community Health Financing 5.1.1 What we focus on in community health financing 1. Improving access to quality health care facilities and services 2. Protecting families from catastrophic health expenditures 5.1.2 What we do to improve access to quality health care facilities and services a) We organize communities into formal groups operating at parish level. Each group sets up structures and elects leaders to run the new structure. Through this structure, families meet to discuss issues related to their disease burden, health care services availability, organization and quality. b) We facilitate negotiations between health care service providers (of quality) and organized communities. New communication channels are established through which both parties participate in the others activities. Through this new channel, communities give feedback to service providers on the quality of services they offer, as well as on their felt needs that the service providers should make available and accessible. The service providers use the channel to provide information to the communities on the services available and updates. The providers use the channel to give answers to complaints by patients who leave dissatisfied. c) We prepare and facilitate the formalization of the new relationship between interested health care service providers and interested communities done by signing partnership and service contracts. d) We follow up and accompany the collaboration of service providers and organized communities. We participate in follow up meetings to support the growth of the partnership and respect of the contracts. 4

e) We provide technical support services by doing medical audits and satisfaction surveys. The findings are used as feedback to each party to act in areas where weaknesses are identified. f) We sensitize communities about saving for health care. g) We conduct patient-centred awareness trainings to health care service provider staff and to community members. We do this to address bad reception which is the commonest reason for low access to health care. 5.1.3 The types of community health financing schemes we are promoting We promote two types of CHF schemes: a) Member-managed: The schemes are managed by members themselves through the democratically elected leaders and technical persons in the networks of schemes. b) SHU-managed: The schemes are managed directly by SHU on behalf of the members after a formal agreement is signed stipulating the terms and conditions of collaboration. The members are actively involved in the governance of the scheme. 5.1.4 What we do to simplify premium payments into schemes for families a) We partner with local micro-lending institutions to extend low interest loans to families in the schemes for income generating projects and charge a scheme premium that is transferred to the scheme once recovered. b) We support communities to create and run Village Health Savings and Loans Associations (VHSLAs) and link them to existing CHF schemes. Through the VHLSAs, members are able to pay premiums on a weekly basis alongside their other savings. Because of this arrangement, families are given identification cards prior to full payment of the premiums and are able to access health care throughout the year. c) We give financial education to the target communities and encourage them to save individually or with the scheme. When the premium payment window is opened, families are given up to a period of 3 months in which to pay the premiums and not feel the burden of paying a lumpsum amount. 5.1.5 What we do to protect families from catastrophic health expenditures a) We educate families about health related risks, diseases, and how to manage cases of illness. This we do through health education. b) We educate families about health insurance principles and schemes. 5

c) We support communities to create and run community health insurance schemes. Through the schemes, families reduce payments out-of-pocket at the point of service. For this, we do social marketing campaigns and capacity building for active participation in managing the insurance schemes. d) We mobilize and avail subsidies to poor families. This enables the majority of the families to enrol into the Insurance schemes. 5.1.6 How CHF schemes protect families from catastrophic expenditure By design, the protection of families is at two levels (see figure below): 1. Scheme level: At this level, the scheme covers a patient up to an agreed amount (ceiling) per episode of illness. 2. Union of schemes (network) level: At this level, the union covers a patient for the bill amount above the scheme ceiling up to an agreed amount (ceiling) per episode. This is only applicable if the bill exceeds the amount covered at scheme level. Out of pocket Out of pocket UNION INSURANCE UGX UGX UGX UGX Credit scheme Mixed scheme Insurance scheme 6

5.1.7 The models of community health financing schemes we are promoting We promote three models of community health financing schemes: a) Pure Insurance Schemes: a member contributes a copayment to receive services. The rest of the bill is paid by the scheme up to an agreed ceiling. b) Pure Credit Schemes: a member receives healthcare services from a contracted provider on credit. The scheme pays the bill and money is later recovered from the member. c) Mixed Insurance and Credit Schemes: a health care bill is paid partly under insurance and partly under credit. d) Family savings for health care: A family is required to save and maintain a minimum amount earmarked for health care. Once withdrawn, the family is required to replenish the account. The scheme in this arrangement does not require a family to pool with others but instead, it keeps the savings and clears the medical bills on behalf of the family. Models of community health financing schemes 5.1.8 Our strategies to sustain the CHF schemes and benefits We support all schemes in each region to federate and work together under one technical network called a union. Every union has a team of staff at its secretariat who perform the technical roles of schemes including oversight in financial management, purchasing health care services and capacity building of scheme leaders. Schemes progressively contribute towards the operations of the unions to wean them from donor dependence to locally sustainable institutions. Currently, there are three unions of schemes: a) Munno mu Bulwadde Union of Schemes Organisation (MBUSO) which brings together 43 schemes in Luwero, Nakaseke and Nakasongola districts 7

b) Western Ankore Tweragurize Schemes Association (WATSA) which brings together 33 schemes in Bushenyi, Sheema and Mitooma districts. c) Mubende Schemes Cooperation Mechanism (MSCOM) which brings together 10 schemes in Kassanda and Bukuya sub-counties in Mubende district. 5.1.9 Advocacy for a universal National Health Insurance Scheme in Uganda We support the process of enacting a fair health insurance law to create an enabling environment for all people living in Uganda to equitably access quality health care services as per their needs, and without facing financial hardships. This we do through developing position papers in partnership with other civil society organisations, media programs, and holding meetings with policy makers at different levels. We hold meetings with different stakeholders to harmonise positions on the proposed National Health Insurance Scheme (NHIS). At the local government level, we engage district leaders on supporting CHF schemes and advocating for introduction of a national health insurance scheme. All our advocacy activities are guided by an advocacy strategy. 5.2 Women Empowerment for Health We equip women with leadership skills and advocate for their active participation in decision making both at home and in CHI schemes by influencing the passing of CHI schemes and their network policies that guarantee the enrolment of women, girls and children in schemes, and the involvement of women in scheme leadership to enjoy quality healthcare services. 5.2.1 What we do to get women to participate actively in decision making We advocate for gender responsive clauses in the constitutions of CHI schemes to provide for equal sharing of leadership responsibilities and sensitize men about the role of women in health care. We train women and girls in leadership skills, and recognise those who have taken up leadership positions. 8

5.2.2 What we do to increase women s access to health care services a) We require scheme members to enrol with their entire families into the scheme. This guarantees women, girls and everybody access to health care services. b) We educate women and young girls in reproductive health and rights including prevention of teenage pregnancy and sexually transmitted diseases. 5.2.3 What we do to empower women to actively participate in development initiatives We encourage both men and women to participate in activities which equip them with life skills to enhance their capacity in financial literacy and manage IGAs. 5.3 Livelihood Improvement We support vulnerable and low-income families to acquire vocational skills and access micro-financing facilities in order to undertake income-generating projects to meet their health and other family needs. 5.3.1 What we do to enable families pay for health care a) We promote Village Health Saving and Loans Associations through which members pay premiums with ease in order to access health care services. b) We partner with micro lending organizations / institutions to give low interest loans to families and automatically charge them premiums to enrol them into the schemes. 5.3.2 What we do to enable families access finance for IGAs We link families to micro lending institutions for low interest loans to financially boost their IGAs. 5.3.3 What we do to equip families with skills to start and run IGAs We support families to identify appropriate IGAs and train them to enhance their capacities to start and manage their projects. 9

5.4 Quality Health Care Delivery We advocate for the increase in the national health budget and for delivery of quality health care services at partner health facilities; support both the accredited health care providers and the networks of CHI schemes to sign service contracts; and facilitate the schemes to pay for all services consumed. 5.4.1 What we do to advocate for the increase in the national health budget a) We participate in activities of the Civil Society Budget Advocacy Group aimed at influencing policy makers to allocate more financial and other resources to the health sector. b) We engage policy makers on health sector budget allocation through sharing evidence based information on gaps in health services delivery 5.4.2 What we do to advocate for delivery of quality health care services at partner health facilities a) We train health care provider staff in patient centred care and procedures of coverage of CHI scheme members. b) We establish feedback mechanisms between health care providers and CHI schemes. c) We support health care providers to establish and sustain customer relations desks. d) We advocate for representation of CHI scheme members on health facility management committees. e) We work with district health authorities to conduct technical support supervision of health care facilities. f) We empower communities to participate in advocacy for increased budget allocation to the health sector. 5.4.3 What we do to support both the accredited health care providers and the networks of CHI schemes to sign service contracts a) We accredit health care facilities and provide the list to the networks for possible contracting. b) We support schemes to prepare contracts. c) We prepare health care providers and scheme members separately to enter into formal contracts. d) We facilitate negotiations and witness the signing of service contracts. e) We monitor implementation of service contracts by both parties and cause action for improvement. f) We organize annual meetings between health care providers, scheme members and network leaders to share experiences on how to improve the quality of services. 10

Health care facilities contracted by schemes No Name of facility Level Ownership District of location 1 Kiwoko hospital District hospital Church of Uganda Nakaseke 2 Nakaseke hospital Regional hospital Government Nakaseke 3 Ishaka Adventist hospital District hospital Adventist Church Bushenyi 4 Kitagata hospital District Hospital Government Sheema 5 Bishop C. Asili hospital District Hospital Catholic Church Luwero 6 Kitovu Hospital District Hospital Catholic Church Masaka 7 Franciscan health center HCIV Catholic Church Nakasongola 8 St. Francis Health Centre HCIV Catholic Church Mityana 9 Laura Health Center HCIII Catholic Church Sheema 10 Hope Medical Centre Bugongi HCIII Apostolic Ministries of God Sheema 11 Mushanga Health Centre HCIII Catholic Church Sheema 12 Bitooma Health Centre HCIII Catholic Church Bushenyi 13 St. Gabriel Health Centre HCIII Catholic Church Mubende 14 Naluggi Health Centre HCII Catholic Church Mubende 15 Bangi Maternity Home Clinic Private for profit Mubende 16 Kitokolo Health Centre HCII Church of Uganda Mubende 17 Nyakatsiro Health Centre HCIII Catholic Church Mitooma 18 Katikamu Kisule Health Centre HCIII Catholic Church Luwero 5.4.4 What we do to facilitate the schemes to pay for all services consumed a) We support schemes to develop products and charge the appropriate premiums b) We support schemes and health care providers with appropriate technology and tools to identify beneficiaries and bill the schemes. c) We support the networks to provide up-to-date information to health care providers about benefits and member information. d) We build systems and capacity of scheme leaders to receive, verify and recommend to networks to pay medical bills to health care providers. 5.5 Institutional development and organizational strengthening We build team capacity through trainings; diversify our activities; continuously strengthen management systems; and leverage on partnerships to implement programs efficiently and effectively. 5.5.1 What we do to build team capacity a) We hold team meetings to share knowledge and skills in planning and program implementation. b) We support team members to undergo formal training to improve competence in their different areas of work. 11

c) We support team members to attend workshops and conferences that enhance their knowledge in their areas of work. d) We facilitate staff to access physical (library materials) and online information relevant to their work and other aspects of life. 5.5.2 What we do to diversify our activities a) We define priorities in our strategic plan periodically to remain relevant to the communities we serve. b) We accept and act on feedback from stakeholders as part of the learning and development process in our work. c) We engage with partners to develop new areas of work basing on community needs and capacities of the collaborating partners. d) We expand options and opportunities for generating resources targeting government, donors, corporate bodies, incomegenerating activities including consultancies, and beneficiaries. 5.5.3 What we do to strengthen management systems a) We develop and update policies to meet the human resources needs of the organization, comply with statutory laws, and regulation and meet the expectations of our partners. b) We adopt new technologies and tools to improve efficiency in our work and increase satisfaction of target communities with our services. c) We implement recommendations from external evaluations including financial audits and project evaluations to improve our results and compliance to recommended standards. 5.5.4 What we do to leverage on partnerships to implement programs efficiently and effectively a) We identify potential strategic partners in our areas of operation and work b) We negotiate and enter into memoranda of understanding with partners c) We do joint activity planning and implementation 12

5.5.5 The key events we organise a) Annual partners meeting: we bring together all our partners once every year to share updates on progress of our work, receive feedback and proposals for improvement. b) Community Health Financing Conference: this is an annual high-level event that brings together policy makers and players in community health insurance to deliberate on the future of community health financing. c) Annual strategy review meeting: the entire SHU team meets in a central location every year to review performance during the ending year and plan for the subsequent year. d) Launch of every new financial year for schemes and networks: Schemes under each network have a single launching day on which scheme members receive their new health care access cards. 6. Some of our achievements 6.1 Growth from District NGO to National NGO status In 2012, SHU was registered as a national NGO after operating as a District NGO for 10 years. SHU is now mandated to work in any part of the country. 6.2 SHU is recognized as a key player in CHF SHU is a recognized player in the local and national health system. The Executive Director, Mr Fredrick Makaire, represents Uganda Community Health Financing Association (UCBHFA) on the National Health Insurance Scheme Task Force. Through his participation, SHU is directly influencing and contributing to the formulation of a national health insurance policy that will benefit all Ugandans especially the poor. At local government level, SHU participates in different activities and receives recognition for its contribution towards improving access to quality health care services. 6.3 The projects we have implemented 1) Reducing barriers to quality healthcare services of the rural poor in Luwero, Nakaseke, Nakasongola, and Bushenyi districts of Uganda funded by Evangelische Entwicklungs Dienst (EED) from July 2009 to June 2012. 2) Reducing delays to maternal and infant healthcare services in Bushenyi district of Uganda funded by the catholic organisation for relief and development aid (Cordaid) from July 2009 to June 2012. 3) Increasing access to timely and quality maternal, child and reproductive health care services in Sheema District of Uganda funded by Cordaid from 2012 to 2015. 4) Interventions to improve maternal health through community health prepayment schemes in Mubende district funded by Population Services International from 2013 to 2016. 5) Reducing barriers to utilizing quality health care services by the rural and urban poor in Uganda funded by Bread for the World from October 2014 (ongoing). 13

6.4 Coverage of SHU promoted CHF schemes We have mobilized 91 communities in eight districts into CHF schemes. The districts where schemes exist include Luwero, Nakaseke, Nakasongola, Mubende, Masaka, Bushenyi, Sheema and Mitooma. Each community is a parish comprising an average of eight villages. About 30,000 individuals are covered in the schemes. 6.5 Long-surviving schemes Some of the schemes have been in existence since 2000 and are still running. There are at least 47 schemes in the districts of Luwero, Nakaseke, Nakasongola, Bushenyi and Sheema which have been running continuously for a minimum of five years. 6.6 Long standing partnerships with health facilities We have enjoyed a long blossoming relationship with health facilities contracted by the CHF schemes. Major healthcare providers in the areas where we work have continuously provided services to scheme members under a cordial relationship. These include Kiwoko Hospital, Ishaka Adventist Hospital, Kitagata Hospital and Bishop C. Asili Hospital among others. We are currently working with 18 health care facilities. Health care providers report increased utilization of services and improved cost recovery. Schemes are able to pay the health care bills of their members in time and without fail. 6.7 Networks created to sustain CHI schemes A total of 86 schemes are federated under three unions: Munno Mu Bulwadde Union of Schemes Organization (MBUSO) brings together 43 schemes in Luwero, Nakaseke and Nakasongola; Western Ankore Tweragurize Schemes Association (WATSA) brings together 33 schemes in Bushenyi, Sheema and Mitooma district; while Mubende Munno mu Bulwadde Schemes Cooperation mechanism (MSCOM) brings together 10 schemes in Mubende district. The three unions are performing some of the technical roles (contracting and purchasing health care services, identification cards processing, reporting, and advocacy) on behalf of each individual scheme. The unions provide a local support system intended to ensure sustainability of schemes without external aid. 6.8 Our partners appreciate the work we do We have worked with numerous partners over the years who have recognised and appreciated our contribution to the success of their programs and well being of communities. We have maintained clean, mutually accountable and rewarding relationship with all our partners. 14

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7. How we are organized Board of Trustees Board of Directors Executive Director Programs Officer Communication and Advocacy Officer Monitoring and Evaluation Officer Finance and Administration Officer Project Coordinators Field operations unit Capacity building unit Lobbying & Advocacy unit Monitoring & evaluation unit Finance & Administration unit Support staff 16

8. Our people 8.1 Board of Directors Mr. Zakaria Kasirye Muwanga Chairperson Zakaria is a Program Manager at Save the Children Uganda Mr. Kaddu Ernest Treasurer Zakaria is a Program Manager at Save the Children Uganda Mr. Waigolo Peter Member Peter is the Manager, Bank Support at DFCU Bank Mr. Fredrick Makaire Secretary Fredrick is the Executive Director of SHU Ms Leticia Nakimuli, Member Ms Leticia is a lecturer at Kyambogo Univerity and St. Lawrence University 17

8.2 Senior management team Mr. Fredrick Health Economist Executive 2002 Makaire Director (BA Economics, MPH) Mrs. Juliet Nazibanja Kibirige Social scientist Programs Officer 2002 Programs Officer (BA Sociology, PGD PPM) Mr. Eria Kumaraki Mugisa Mugisa Risk Manager (B. Commerce) Monitoring and Evaluation Officer 2007 Veronica Asio Certified Public Accountant Finance and Administration 2009 Officer Ms. Proscovia Nnamulondo Communication specialist (B. Mass Communication) Communication and Advocacy Officer 2015 18

8.3 SHU team 2016 Name Kenneth M. Waiswa Position: Project Coordinator Year of joining SHU: 2004 Profession: Social worker Kabaale Robert Position: Project Coordinator Year of joining SHU: 2004 Profession: Development worker Nansubuga Dorothy Position: Project Senior Field Officer Year of joining SHU: 2006 Profession: Social worker Kamagara Imelda Position: Office Assistant Year of joining SHU: 2007 Profession: None Kemigisha Josephine Position: Office Administrator Year of joining SHU: 2009 Profession: Secretary Sekyanzi Badru Position: Driver and Office Assistant Year of joining SHU: 2010 Profession: Driver Nyakato Ronnet Position: Accounts Assistant / Administrator Year of joining SHU: 2011 Profession: Accountant Nababi Aminah Position: Office Administrator Year of joining SHU: 2012 Profession: Administrator 19

Name Mujuni Wilfred Position: Field Officer Year of joining SHU: 2012 Profession: Economist Friday Moses Position: Team Leader Year of joining SHU: 2013 Profession: Health worker Namugenyi Josephine Position: Office Administrator Year of joining SHU: 2013 Profession: Social worker Kitenda Samuel Position: Field Officer Year of joining SHU: 2013 Profession: Community worker Mwesigwa Fred Position: Junior Field Officer Year of joining SHU: 2014 Profession: Administrator Mwondha Ronald Position: Junior Field Officer Year of joining SHU: 2014 Profession: Social worker Nuwamanya Benson Position: Junior Field Officer Year of joining SHU: 2014 Profession: Accountant Katende Bartholomew Position: Driver and Office Assistant Year of joining SHU: 2014 Profession: Driver 20

Name Muheebwa Leonard Position: Field Officer Year of joining SHU: 2015 Profession: Social worker Arinaitwe Evarist Position: Junior Field Officer Year of joining SHU: 2015 Profession: Administrator/Teacher Nabisere Hildah Position: Office Assistant/Cleaner Year of joining SHU: 2015 Profession: None Namusoosa Marita Position: Office Assistant/Cleaner Year of joining SHU: 2016 Profession: Teacher Oromchan Samuel Position: Driver and Office Assistant Year of joining SHU: 2016 Profession: Driver 9. The partners we currently work with Name Partnership 1. Bread for the World (BfW) Financial & technical partner 2. CORDAID Financial partner 3. Program for Accessible Health, Communication and Education Financial partner 21

4. Population Services International Financial partner 5. Ministry of Health Line ministry 6. MBUSO Network of SHU schemes in the central region 7. WATSA Network of SHU schemes in the western Uganda 8. MSCOM Network of SHU schemes in Mubende district 9. Partner health care facilities Service providers and schemes co-promoters) 10. District authorities SHU supervisors and support to the projects 11. Just Like My Child Foundation Livelihood project partners in Luwero District 12. Uganda National Health Consumers Organisation Partners on consumer rights wareness and Organization (UNHCO) communication channels development between organized communities and health care service providers 10. The networks we belong to 1) Uganda Community Based Health Financing Association (UCBHFA) 2) Uganda National NGO Forum (UNNGOF) 3) Civil Society Budget Advocacy Group (CSBAG) 4) Federation of Uganda Employers (FUE) 5) Western Ankore Civil Society Organisations Forum (WACSOF) 6) Luwero District NGO Forum 11. How we can be contacted Our Head Office Plot 580, Ssekabaka Kintu Road, Mengo Rubaga Division P.O.Box 8228 Kampala; Telephone +256 414 271841; Email: shu@shu.org.ug Website: www.shu.org.ug Also find us on: http://www.linkedin.com/company/save-for-health-uganda, https://www.facebook.com/saveforhealthuganda, https://twitter.com/shuorg 22

Save for Heath Uganda, HEAD OFFICE Plot 580, Ssekabaka Kintu Road, Mengo Rubaga, P.O Box 8228, Kampala Tel: +256 0414 271841, Fax: +256 414 271841 Email: shu@shu.org.ug Website: www.shu.org.ug 28