ModernThink. ModernThink Higher Education Insight Survey. ModernThink Higher Education Insight Survey. XYZ University SAMPLE REPORT

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1 ModernThink Higher Education Insight Survey ModernThink Overall Standard (3) Benchmarks Included Benchmarks (3) TBD By GA (Examples Below) ModernThink Higher Education Insight Survey SAMPLE REPORT Positive Response Negative Response 2018 CGC Honor Roll 2018 CGC Carnegie Classification 2018 CGC Control (Public/Private) Region (South) Enrollment Size UNC System Benchmark Total number of survey respondents (165) Job Satisfaction/Support 1 My job makes good use of my skills and abilities I am given the responsibility and freedom to do my job I am provided the resources I need to be effective in my job Job Satisfaction/Support - Average Teaching Environment 33 There is a good balance of teaching, service and research at this institution Teaching is appropriately recognized in the evaluation and promotion process There is appropriate recognition of innovative and high quality teaching Teaching Environment - Average Professional Development 6 I am given the opportunity to develop my skills at this institution I understand the necessary requirements to advance my career Professional Development - Average Compensation, Benefits & Work/Life Balance 11 I am paid fairly for my work This institution's benefits meet my needs My supervisor/department chair supports my efforts to balance my work and personal life This institution's policies and practices give me the flexibility to manage my work and personal life Compensation, Benefits & Work/Life Balance - Average

2 Higher Education Insight Survey Topline Results by Job Category Response Distribution 9% 22 Administration 44% 101 Faculty 17% 39 Exempt Prof'l Staff 22% 52 Other Staff 6% 15 Unspecified Poor Warrants Attention Fair to Mediocre Good Very Good to Excellent 0 % - 44% 45% - 54% 55% - 64% 65% - 74% 75% - 100% OVERALL Administration Faculty Exempt Prof'l Staff Other Staff Job Satisfaction/Support 97% 95% 88% 63% 56% Teaching Environment 81% 100% 74% 72% 78% Professional Development 64% 82% 66% 54% 56% Compensation, Benefits & Work/Life Balance 58% 94% 53% 44% 42% Facilities 77% 92% 65% 66% 88% Policies, Resources & Efficiency 62% 72% 52% 69% 55% Shared Governance 60% 64% 41% 51% 87% Pride 88% 100% 73% 88% 94% Supervisors/Department Chairs 72% 91% 87% 63% 47% Senior Leadership 70% 95% 66% 69% 51% Faculty, Administration & Staff Relations 58% 54% 56% 62% 61% Communication 67% 66% 56% 75% 74% Collaboration 59% 64% 54% 71% 48% Fairness 78% 88% 78% 75% 74% Respect & Appreciation 61% 72% 73% 44% 55% Survey Average 69% 81% 65% 64% 64% *Job Category response distributions have been truncated and may not total 100% ModernThink LLC 2 Mill Road Wilmington, DE ModernThink LLC. All rights reserved.

3 ModernThink ModernThink Higher Education Insight Survey Response Distribution Report Strongly Agree Agree Sometimes Agree / Sometimes Disagree Disagree Strongly Disagree Average All Statements (1-60) Your Overall (221) % 33.9% 11.8% 2.2%1.4% Administration (29) % 33.7% 8.2% 1%0% Faculty (94) % 31% 11.4% 2.8%2.6% Exempt Prof'l Staff (69) % 38.5% 11.7% 1.9%0.5% Non-exempt Staff (14) % 35.4% 19% 1.3%0.9% 1. My job makes good use of my skills and abilities. Your Overall (218) % 25.7% 6.4%0.5%0.5% Administration (29) % 34.5% 3.4%0%0% Faculty (94) % 16% 7.4% 0%1.1% Exempt Prof'l Staff (69) % 33.3% 5.8%1.4%0% Non-exempt Staff (14) % 35.7% 14.3% 0%0% 2. I am given the responsibility and freedom to do my job. Your Overall (218) % 24.8% 7.3% 0.9%0% Administration (29) % 27.6% 6.9%0%0% Faculty (94) % 18.1% 5.3%2.1%0% Exempt Prof'l Staff (69) % 33.3% 8.7% 0%0% Non-exempt Staff (14) % 35.7% 14.3% 0%0% ModernThink LLC 2 Mill Road Suite 102 Wilmington, DE ModernThink LLC. All rights reserved.

4 ModernThink ModernThink Higher Education Insight Survey Benefit Satisfaction Report Very Satisfied Satisfied Neutral Dissatisfied Very Dissatisfied Average All Statements (1-18) Your Overall (221) % 37.7% 12.6% 3.2%1.7% Administration (29) % 40.7% 10.4% 2.6%0.4% Faculty (94) % 34.6% 11.5% 3.7%3% Exempt Prof'l Staff (69) % 38.7% 12.8% 3.1%0.8% Non-exempt Staff (14) % 52.4% 16% 2.4%0.9% 1. Medical Insurance Your Overall (200) % 39% 4.5%2.5%1% Administration (29) % 48.3% 3.4%0%0% Faculty (87) % 36.8% 6.9%2.3%2.3% Exempt Prof'l Staff (67) % 37.3% 1.5%4.5%0% Non-exempt Staff (14) % 42.9% 7.1% 0%0% 2. Dental Insurance Your Overall (200) % 39.5% 17% 8% 2.5% Administration (28) % 35.7% 17.9% 10.7% 0% Faculty (87) % 36.8% 20.7% 4.6%2.3% Exempt Prof'l Staff (68) % 42.6% 11.8% 13.2% 2.9% Non-exempt Staff (14) % 50% 21.4% 0% 7.1% ModernThink LLC 2 Mill Road Suite 102 Wilmington, DE ModernThink LLC. All rights reserved.

5 Employee Comments Report By Job Category Prepared by: 2 Mill Road Wilmington, DE Phone: Fax: ModernThink LLC. All rights reserved.

6 The Chronicle Great Colleges to Work For Employee Comments Report About the Employee Comments The Employee Comments Report provides additional insight into the experience of your faculty, administration and staff. When your employees completed the ModernThink Higher Education Insight Survey they were asked two open-ended questions: 1. What do you appreciate most about working at this institution? 2. What would make this institution a better place to work? Responses to these questions are detailed in this report. To encourage honest, candid feedback and protect the anonymity of individual respondents we advised employees not to include any self-identifying information. Additionally, comments have been suppressed for Job Categories with fewer than five respondents. We have presented the comments exactly as they were provided to us. Comments have been segmented based on self-selected Job Category. Administration:... pages 3-4 Faculty:... pages 5-6 Exempt Professional Staff:... pages 7-8 Non-exempt Staff:... pages 9-10 If you have any questions or would like to speak to a ModernThink consultant about these comments, please call us at or us at chronicle@modernthink.com. To learn more about the Great Colleges to Work For program, visit the program s web site at ChronicleGreatColleges.com.. ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

7 The Chronicle Great Colleges to Work For Administration Employee Comments Report Administration What do you appreciate most about working at this institution? 1) The people. School spirit is alive and well across campus. Sure, there are certain things that could be better...but coming from the corporate world, this work atmosphere is great! Ability to develop programs allowed to do my job without supervisor micro-managing; being respected as an employee Everyone seems genuinely interested in working together. There seem to be few egos that get in the way of progress and doing the right thing for students Generally have the autonomy and resources to do my job. Generally the people at this institution are very nice, loyal, and committed to the students. Good communication, little drama in working environment I appreciate its contributions to the community in general. I appreciate the fine medical benefits. I appreciate the family atmosphere. I appreciate that my supervisor treats me as an adult and knows that I will do my job and if I have to stay over, I do. Because I am a good employee he works with me when special circumstances arise and I need to be flexible with my work schedule. That is a huge stress reliever. I appreciate that we are big enough to offer diverse programs and opportunities but small enough that I feel like we are a family. I appreciate the open-mindedness of the administration when looking at new idea. We recently got a new president. The whole institution was involved in the selection process and we are very pleased with the results. I have worked for this institution for 31 years and will be retiring at the ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

8 The Chronicle Great Colleges to Work For Administration Employee Comments Report What would make this institution a better place to work? 1) Flexible work policy. For departments who do not deal directly with students or the community, it should be possible to telecommute (especially during bad weather). Also, if we are on campus for an extended period of time due to a project or event, we still are expected to be at work at 8am the next day - comp time does not apply to my position. 2) Recognition of STAFF for what they contribute. Faculty are recognized on a fairly regular basis, but staff are sometimes treated as second-class citizens. 3) Invitation to participate extended to everyone. There is an impression that the same people are on every committee. I have been here for ten years, and have yet to be invited to participate in any meaningful work or planning. It seems that you are either part of 'the in group' or you're not. 4) In my department, there is EXTREME frustration with the resources we have. It is very difficult to get our VP to recognize and support our need for additional people, but departments reporting to other VPs do not have as much difficulty. This should not be decided by the luck of the draw, but by institutional needs. 5) With staff I talk to, there is a feeling that if you speak your mind, or question decisions/process, then you are more at risk of losing your job. This stifles the opinions and creativity of individuals - instead of sharing what they feel, they are content with maintaining the status quo if it means keeping their job. There needs to be a willingness to have all voices heard. A clear policy-making process. A greater sense of our vision--where are we headed--and how are we going to get there. We can't be all things to all people, but what will we be to some? A larger endowment that could support more facility enhancements and student scholarships. A more professional environment with higher expectations for performance Benefits: Health Center/other facilities open when students are on break: admin does not get breaks ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

9 The Chronicle Great Colleges to Work For 2014 Faculty Employee Comments Report Faculty What do you appreciate most about working at this institution? The city of Community The people I work with daily. * Medical and related benefits are exceptional. Retirement benefits are not good (see below). * There is a general sense of collegiality among faculty and staff. * Facilities for teaching are exceptional. (This is not true of office space for faculty.) * In general, there is wonderful cooperation between departments and colleges. * In general, there is respect between faculty and students. Being able to do what I enjoy most--talking about writing, helping students become better writers. Having an administration that cherishes unique individuals and works hard to not squash their uniqueness. Also there's a sense of encouragement--everyone wants everyone to do well and be content and/or happy here. Being able to have an impact on so many young people. Also, I get along very well with my coworkers and director, it is a great work environment. Teaching also allows for sufficient time with my family during breaks and holidays which is extremely important to me. Being able to work in a mentoring environment with my students, where I feel that I am able to contribute to their growth over their 4 years. By comparison to many small colleges, our salaries are good. The students are polite and fairly open-minded. There is some flexibility in the upper-level courses that I teach. Clear tenure and promotion process that is decided on the university level. The dean of my college is really good, and fun to work for most of the time. From the faculty to the administration ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

10 The Chronicle Great Colleges to Work For 2014 Faculty Employee Comments Report What would make this institution a better place to work? More involvement in decision-making process. dealing with the non-performers * Never hire deans (or administration higher than that of dean) from faculty positions within the institution. This practice promotes cronyism between the administrators and their former departments. * Never allow married couples to work together in the same department. This promotes conflicts within the department and is not allowed at most other institutions. * Reduce age discrimination in hiring practices. Unintentionally, there is little or no effort made to attract mature, experienced faculty. More effort goes into attracting young faculty. Mature, experienced faculty are, in fact, capable of making valuable contributions to the institution. * Reduce the unintentional age descrimination among current faculty. When experienced, mature faculty are in the minority within a department or college they tend to be ignored and decisions are made by younger faculty in informal meetings and social situations without the involvement of experienced faculty. * Improve retirement benefits. It is impossible to retire on the contributions made by the institution. Many faculty do not have adequate income to supplement the institution's contribution. In addition, faculty should have complete control over all their retirement funds. TIAA-CREF investments can equal huge losses that can never be recovered by the employee. * Establish accumulated sick leave, personal days and professional days. At present, if you become ill or need time off for personal or professional reasons, you can only hope that the institution will be understanding of your situation. Some department chairs and deans are more understanding than others, and it all depends on the kind of relationship the faculty member has with these administrators. * Office areas for some faculty need to be improved. The dominant use of remodeled houses for offices is not only costly to the institution but appears second rate to prospective students. * Determine whether the focus of the institution is going to be on quality teaching or research and publishing. Take into consideration that most of out students and their families would rather attend an institution that focuses on quality teaching. A 3-3 teaching load - or even a 3-4/4-3 in order to attend to research pursuits. ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

11 The Chronicle Great Colleges to Work For 2014 Exempt Professional Staff Employee Comments Report Exempt Professional Staff What do you appreciate most about working at this institution? 1) First and foremost, I am EXTREMELY grateful and thankful for the educational benefits for my children and myself!!! (including Tuition Exchange program!!); 2) My co-workers and supportive boss; The following are in NO PARTICULAR ORDER...3) Beautifully maintained landscaping; 4) Vacation benefits are generous; 5) Discounted or free attendance in campus activities/events; 6) The environment of LEARNING; 7) Being around and being engaged in conversations with young adults Enjoy working with fellow co-workers. Everyone gets along in my department. Working with young adults is exciting. Flexibility Flexibility in my schedule; opportunity to attend plays, concerts, lectures, etc; use of the cardio center Friendly and open atmosphere across all departments and colleges. Generally it is a good place to work and I am proud of working here Generally, people are positive about things. In addition, I feel like my family can be first in my life, rather than my work, which makes working much more enjoyable. I appreciate my director the most and the excellent leadership and care she demonstrates for her staff. I appreciate the feeling of "family" among the faculty and staff. The work is rewarding in that we are helping build a successful career for so many students. The ability to further my education is also important. ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

12 The Chronicle Great Colleges to Work For 2014 Exempt Professional Staff Employee Comments Report What would make this institution a better place to work? A higher regard for the contributions of staff - and better communication with them. As an institution of higher learning, it would be nice if you were compensated for the degree that is required to apply for a job. Because we are a tuition-driven institution, our budgets have been in a relative holding pattern over the last five years. Having a stronger endowment to support university operating budgets would allow for greater professional development and more adequate equipment updates. Being more open and intentional about our founding by and connection to a Christian church. Better communication, better and more training for faculty and staff Better integrated systems, particularly databases. ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

13 The Chronicle Great Colleges to Work For 2014 Non-exempt Staff Employee Comments Report Non-exempt Staff What do you appreciate most about working at this institution? A place I am proud to represent. enjoyable working conditions and people I can respect. Everyone I've come across is very happy to be working here, which make me enjoy my job and makes me feel at home. I am blessed with an excellent boss. I appreciate the diversity and the freedom to do my job in the best way I know how. Supervisor supports me and assists me at a moments notice. The beautiful campus and interaction with other employees and students. The bonuses and President's s giving time off. The community. The employees are very nice and the campus is beautiful. Everyone knows we have a job to get done and we work together to accomplish it. The flexibility for change and the professional atmosphere. The institution is stable and growing promoting a feeling of job security. The sense of community among staff, student and faculty is unique even as it has rapidly expended the past few years. This institution is in a nice environment ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

14 The Chronicle Great Colleges to Work For 2014 Non-exempt Staff Employee Comments Report What would make this institution a better place to work? As part of a remote campus we need to be included more in what is going on on the main campus. Better food discounts on campus meals for employee's I believe that implementing an online method of communicating new programs, new forms, new calendar events the arrival of new employees and the departure of others...that type of communication would improve the work environment and the community morale. I believe the ability to use a flex schedules would make the staff more productive. It would be nice to have child care assistance for students who have kids. Lower the medical insurance monthly premium. Matching the staff growth with the growth in the number of students we serve is not adequately balanced. Technological helps are not adequately tested before we discover that there are problems with implementing them. We discover that those helps are not saving time and effort as advertised. more flexible working hours for staff More parking so that it does not take 45 minutes to find a parking space. The institution needs to be more in tune with what departments are doing, the institution as a whole is not a bad place to be. However, the department I work for is one of the most horrible placed I've worked for so far. We are hiring a lot of people for new departments and so existing office department personnel are doing more and more with the same resources. ModernThink LLC 2 Mill Road Wilmington, DE Phone: Fax:

15 The Chronicle Great Colleges to Work For ModernThink Higher Education Insight Survey College/School/Department Spreadsheet Overall Benchmarks College/School Department Positive Response Negative Response Honor Roll > 10,000 Carnegie Research Architecture Business Continuing & Professional Education Dentistry Education Engineering Fine Arts Government Law Liberal Arts & Sciences Life Sciences Math & Physical Sciences Medicine Nursing Public Health Social Work/Social Policy Veterinary Medicine Other Academic Area Academic Affairs Athletics Building & Grounds Maintenance External Affairs - Development External Affairs - Government & Community Relations External Affairs - Public Affairs Facilities Management Finance - Accounting Finance - Audit Finance - Budget Finance - Procurement Food Services Human Resources Information Technology Library Services President's Office Provost's Office Public Safety / Law Enforcement Student - Admissions Student - Career Services Student - Counseling Student - Financial Aid Student Health / Health Care Services Student - Registrar Student - Residence Life Support Operations Other Job Satisfaction/Support Total number of survey respondents (225) My job makes good use of my skills and abilities I am given the responsibility and freedom to do my job I am provided the resources I need to be effective in my job Job Satisfaction/Support - Average Teaching Environment 33 There is a good balance of teaching, service and research at this institution Teaching is appropriately recognized in the evaluation and promotion process There is appropriate recognition of innovative and high quality teaching Teaching Environment - Average Professional Development 6 I am given the opportunity to develop my skills at this institution I understand the necessary requirements to advance my career Professional Development - Average Compensation, Benefits & Work/Life Balance 11 I am paid fairly for my work This institution's benefits meet my needs My supervisor/department chair supports my efforts to balance my work and personal life This institution's policies and practices give me the flexibility to manage my work and personal life Compensation, Benefits & Work/Life Balance - Average

16 The Chronicle Great Colleges to Work For ModernThink Higher Education Insight Survey Job Role Spreadsheet Overall Positive Response Negative Response Benchmarks Honor Roll 3,000-9,999 Carnegie Master's Job Category Administration Executive Chancellor/President Vice Chancellor/Vice President Provost Vice Provost Associate/Assistant Provost Associate Vice President Administration Assistant Vice President School Director Administrator Director Associate Director Assistant Director Dean Associate Dean Assistant Dean Dean-Non-faculty Other Job Category Faculty Department Chair Professor Associate Professor Assistant Professor Instructor Faculty Lecturer Visiting Professor Adjunct Faculty Clinical Faculty Research Faculty Research Associate Other Tenured Tenure Track/Untenured Tenure Status Not Tenure Track Permanent Status Earning Permanent Status Not Applicable Decline to answer Job Category Exempt Prof'l Staff Analyst Exempt Professional Staff Advisor Counselor Manager Professional (Researchers, Librarians, Nurses, IT, Accountants, HR) Specialist Other Job Category Non-exempt Staff Administrative Professionals (Secretarial/Clerical) Technical/Paraprofessional Police/Security Guard Non-exempt Staff Skilled Crafts Service Maintenance Grounds Staff Housekeepers Motor Vehicle Operators Food Service Workers Clerk Other Less than 2 years 2-4 years Years in Job Role 5-7 years 8-10 years years years years More than 25 years Decline to answer Total number of survey respondents (665) Job Satisfaction/Support 1 My job makes good use of my skills and abilities I am given the responsibility and freedom to do my job I am provided the resources I need to be effective in my job Job Satisfaction/Support - Average Teaching Environment 33 There is a good balance of teaching, service and research at this institution Teaching is appropriately recognized in the evaluation and promotion process There is appropriate recognition of innovative and high quality teaching Teaching Environment - Average Professional Development 6 I am given the opportunity to develop my skills at this institution I understand the necessary requirements to advance my career Professional Development - Average Compensation, Benefits & Work/Life Balance 11 I am paid fairly for my work This institution's benefits meet my needs My supervisor/department chair supports my efforts to balance my work and personal life This institution's policies and practices give me the flexibility to manage my work and personal life Compensation, Benefits & Work/Life Balance - Average

17 The Chronicle Great Colleges to Work For ModernThink Higher Education Insight Survey General Demographics Spreadsheet Overall Benchmarks Gender Age Ethnicity Race Relationship Status Positive Response Negative Response Honor Roll 3,000-9,999 Carnegie Master's Male Female Decline to answer < Decline to answer Hispanic or Latino Not Hispanic or Latino Decline to answer American Indian or Alaska Native Asian Black or African American Native Hawaiian or Other Pacific Islander White Decline to answer Married Partnered Single Divorced/Widowed Decline to answer Full-time (12 months) Job Status Full-time (9 month/acad Yr) Other Decline to answer Supervisory Status Yes No Less than 2 years 2-4 years Years at Institution 5-7 years 8-10 years years years years More than 25 years Decline to answer $25,000 or less $25,001 to $50,000 $50,001 to $75,000 Annual Salary $75,001 to $100,000 $100,001 to $125,000 $125,001 to $150,000 $150,001 to $175,000 $175,001 or more Decline to answer Job Satisfaction/Support Total number of survey respondents (163) My job makes good use of my skills and abilities I am given the responsibility and freedom to do my job I am provided the resources I need to be effective in my job Job Satisfaction/Support - Average Teaching Environment 33 There is a good balance of teaching, service and research at this institution Teaching is appropriately recognized in the evaluation and promotion process There is appropriate recognition of innovative and high quality teaching Teaching Environment - Average Professional Development 6 I am given the opportunity to develop my skills at this institution I understand the necessary requirements to advance my career Professional Development - Average Compensation, Benefits & Work/Life Balance 11 I am paid fairly for my work This institution's benefits meet my needs My supervisor/department chair supports my efforts to balance my work and personal life This institution's policies and practices give me the flexibility to manage my work and personal life Compensation, Benefits & Work/Life Balance - Average

18 Higher Education Insight Survey Profile of Survey Respondents Number of surveys sent to your organization: 400 Number of respondents: 180 Survey response rate: 45% Demographic Category Response Options Number of Respondents Percentage of Respondents Job Status n=175 Years at Institution n=171 Supervisory Status n=171 Job Category n=172 Job Role n=166 Years in Job Role n=173 Full-time (12 months) 82 46% Full-time (9 month/acad Yr) 88 50% Other 2 1% Decline to answer 3 1% Less than 2 years 19 11% 2-4 years 19 11% 5-7 years 26 15% 8-10 years 20 11% years 22 12% years 19 11% years 12 7% More than 25 years 26 15% Decline to answer 8 4% Yes 47 27% No % Administration 31 18% Faculty % Exempt Prof'l Staff 28 16% Other Staff 0 0% Executive 0 0% Chancellor/President 0 0% Vice Chancellor/Vice President 2 1% Provost 0 0% Vice Provost 0 0% Associate/Assistant Provost 0 0% Associate Vice President 0 0% Assistant Vice President 3 1% School Director 0 0% Administrator 0 0% Director 6 3% Associate Director 0 0% Assistant Director 5 3% Dean 4 2% Associate Dean 0 0% Assistant Dean 1 0% Dean-Non-faculty 0 0% Other 7 4% Department Chair 7 4% Professor 35 21% Associate Professor 30 18% Assistant Professor 38 22% Instructor 0 0% Lecturer 0 0% Visiting Professor 0 0% Adjunct Faculty 0 0% Clinical Faculty 0 0% Research Faculty 0 0% Research Associate 0 0% Other 1 0% Analyst 1 0% Advisor 1 0% Counselor 1 0% Manager 6 3% Professional (Researchers, Librarians, Nurses, IT, Accountants, 7 4% HR) Specialist 3 1% Other 8 4% Administrative Professionals (Secretarial/Clerical) 0 0% Technical/Paraprofessional 0 0% Police/Security Guard 0 0% Skilled Crafts 0 0% Service Maintenance 0 0% Grounds Staff 0 0% Housekeepers 0 0% Motor Vehicle Operators 0 0% Food Service Workers 0 0% Clerk 0 0% Other 0 0% Less than 2 years 33 19% 2-4 years 33 19% 5-7 years 25 14% 8-10 years 15 8% years 17 9% years 17 9% years 6 3% More than 25 years 17 9% Decline to answer 10 5% ModernThink LLC 4519 Weldin Road Wilmington, DE

19 Higher Education Insight Survey Profile of Survey Respondents Tenure Status n=174 College/School/Department n=172 College/School n=104 Department n=64 Gender n=173 Age n=172 Ethnicity n=162 Race n=169 Relationship Status n=172 Annual Salary n=171 ModernThink LLC. All rights reserved. Tenured 81 46% Tenure Track/Untenured 30 17% Not Tenure Track 7 4% Permanent Status 10 5% Earning Permanent Status 0 0% Not Applicable 39 22% Decline to answer 7 4% College/School % Department 66 38% Architecture 0 0% Business 8 7% Continuing & Professional Education 1 0% Dentistry 0 0% Education 24 23% Engineering 0 0% Fine Arts 2 1% Government 0 0% Law 0 0% Liberal Arts & Sciences 40 38% Life Sciences 5 4% Math & Physical Sciences 7 6% Medicine 0 0% Nursing Public Health 7 6% Social Work/Social Policy 6 5% Veterinary Medicine 0 0% Other Academic Area 4 3% Academic Affairs 15 23% Athletics 3 4% Building & Grounds Maintenance 0 0% External Affairs - Development 0 0% External Affairs - Government & Community Relations 0 0% External Affairs - Public Affairs 0 0% Facilities Management 1 1% Finance - Accounting 1 1% Finance - Audit 0 0% Finance - Budget 0 0% Finance - Procurement 0 0% Food Services 0 0% Human Resources 1 1% Information Technology 5 7% Library Services 4 6% President's Office 0 0% Provost's Office 0 0% Public Safety / Law Enforcement 0 0% Student - Admissions 1 1% Student - Career Services 2 3% Student - Counseling 0 0% Student - Financial Aid 2 3% Student Health / Health Care Services 0 0% Student - Registrar 1 1% Student - Residence Life 0 0% Support Operations 1 1% Other 27 42% Male 50 28% Female % Decline to answer 21 12% < % % % % % % Years 26 15% % % % Decline to answer 30 17% Hispanic or Latino 3 1% Not Hispanic or Latino % Decline to answer 34 20% American Indian or Alaska Native 0 0% Asian 5 2% Black or African American 2 1% Native Hawaiian or Other Pacific Islander 0 0% White % Decline to answer 36 21% Married % Partnered 16 9% Single 9 5% Divorced/Widowed 13 7% Decline to answer 33 19% $25,000 or less 0 0% $25,001 to $50, % $50,001 to $75, % $75,001 to $100, % $100,001 to $125, % $125,001 to $150, % $150,001 to $175, % $175,001 or more 0 0% Decline to answer 23 13% ModernThink LLC 4519 Weldin Road Wilmington, DE

20 Higher Education Insight Survey Topline Survey Results Response Rate 57.5% Response Rate 398 Surveys Sent 229 Total Respondents Poor Warrants Attention Fair to Mediocre Good Very Good to Excellent 0% - 44% 45% - 54% 55% - 64% 65% - 74% 75% - 100% Honor Roll 3,000-9,999 Carnegie Assoc Job Satisfaction/Support 68% 65% 88% 77% Teaching Environment 62% 60% 86% 66% Professional Development 54% 48% 88% 75% Compensation, Benefits & Work/Life Balance 84% 79% 84% 73% Facilities 88% 84% 87% 77% Policies, Resources & Efficiency 48% 44% 83% 66% Shared Governance 43% 41% 86% 62% Pride 92% 92% 93% 80% Supervisors/Department Chairs 40% 39% 85% 74% Senior Leadership 46% 44% 87% 64% Faculty, Administration & Staff Relations 81% 82% 86% 63% Communication 76% 77% 78% 59% Collaboration 64% 65% 82% 65% Fairness 66% 64% 80% 63% Respect & Appreciation 52% 48% 81% 66% Survey Average 64% 62% 85% 68% *Results in first one or two columns (two if you participated in the program last year) of the table reflect your school's average percent positive for each survey dimension, that is, the percentage of your faculty and staff that responded with "Strongly Agree" or "Agree" to the statements comprising each theme. ModernThink LLC 2 Mill Road Wilmington, DE ModernThink LLC. All rights reserved.