SMILES FIDELIDADE S.A. 4Q17 RESULTS PRESENTATION. February 28 th 2018

Transcription

1 SMILES FIDELIDADE S.A. 4Q17 RESULTS PRESENTATION February 28 th 2018

2 Disclaimer This material reflects management s expectations and may contain estimates related to future events. Any information, data, forecasts or future plans herein refer to estimates, and therefore can not be taken as concrete evidence or a promise to the market. Smiles is not responsible for investment operations or decisions taken based on the information herein. These estimates are subject to change without prior notice. This material has been prepared by Smiles S.A. ( Smiles or the Company ) in accordance with the highest national and international standards, and it includes certain forward-looking statements that are primarily based on Smiles current expectations and projections of future events and financial trends that currently affect or may affect the company s business. and therefore they are not guarantees of future performance. They are based on management s expectations and involve a number of risks and uncertainties that could lead the company s financial situation and operating results to differ materially from those expressed in Smiles forward-looking statements. Smiles assumes no obligation to publicly update or revise any forward-looking statements. This material is disclosed solely for informational purposes and should not be construed as a request or an offer to buy or sell any shares or related financial instruments. Accordingly, this presentation is not a recommendation of investment and should not be considered as such. It is not related to specific investment objectives, financial situation or particular needs of any recipient. Neither does it make a statement or provide a guarantee, either express or implied, related to the accuracy, completeness or reliability of the information herein. This presentation should not be regarded as a substitute to the recipients judgment. Any opinion expressed herein is subject to change without prior notice and Smiles does not assume the obligation to update or revise them. 2

3 Financial and operational highlights Pro Forma Net Income R$ million % (2017/2016) Miles Accrued : +59.1% (2017/2016) 85.2 billion in 2017 Gross Billings Miles Redeemed : % (2017/2016) 67.9 billion in 2017 R$ 1,908.0 million % (2017/2016) Net Revenue: +16.5% (2017/2016) totalized R$1,804.1 in 2017 Financial Result: q -8.4% (2017/2016) R$ million in

4 Financial and operational highlights 4Q17 Net Income Miles Accrued: % (4Q 17/4Q 16) + 5.0% (4Q 17/3Q 17) Totalizing 23.9 million in 4Q 2017 R$ million % (4Q 17/4Q 16) % (4Q 17/3Q 17) Miles Redeemed: % (4Q 17/4Q 16) + 7.5% (4Q 17/3Q 17) Totalizing 18.4 billion in 4Q 2017 Gross Billings R$ million % (4Q 17/4Q 16) % (4Q 17/3Q 17) Net Income: + 6.4% (4Q 17/4Q 16) + 8.5% (4Q 17/3Q 17) Totalizing R$ million in 4Q 2017 Net Revenue: % (4Q 17/4Q 16) % (4Q 17/3Q 17) Totalizing R$ 45.2 million in 4Q

5 S M I L E S + UBER Registered customers can accrue and redeem miles All rides can be converted into miles Besides miles accrual by using Uber, the customer has the option to pay rides with Smiles s miles. 5

6 S M I L E S + 1 Smiles mile = 1 point in Claro Clube 1 point in Claro Clube = 1 Smiles mile 6

7 Tickets redeem with miles and miles + money. (S&M) Miles accrual in tickets purchase 7

8 Tickets emission from ChatBot PIONEER AND EXCLUSIVE INITIATIVE IN LOYALTY PROGRAMS! Consult, promotions registers and informations. 8

9 CO-Branded C r e d i t C a r d Co-branded credit card with 3 of the most important financial institution from Brazil Direct accrue in Smiles account. 9

10 I N , W E C O N T I N U E I N N OVAT I N G TO B ECOME THE TRAVELER JOURNEY MORE COMPLETE 10

11 Evolution of accrued miles (billion miles) % -4% 28% 35% 0% 14% 13% 3% 36% 31% 16% 22% -5% 1% 4% 9% 52% 23% % 65% 63% 42% 42% 32% % 0.0% % % - 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q % Miles accrued Miles accrued (ex-s&m) Growth YoY Growth YoY (ex-s&m) 11

12 Evolution of total gross billings (R$ million) 100% 50% 0% 6% -9% 21% 24% 10% 10% 15% 20% 41% 66% 45% 30% 10% 7% -3% 2% 5% 11% 16% 13% -50% -100% -150% -200% % -300% 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 Total Gross Billings (ex-gol) Growth YoY 12

13 Evolution of miles redeemed (billion miles) % % % 8.7 9% 6% 6% % 10% 13% % 9.5 9% % 18% 8% % % % 60% 56% 57% 30% 27% 30% 19% % 30% 10% -10% -30% -50% -70% - 1Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 Miles redeemed Miles redeemed ex-s&m Growth YoY Growth YoY (ex-s&m) -90% Os valores de resgate de milhas representam os resgates referentes às milhas novas e do legado.

14 Evolution of net revenues (R$ million) % 34% 44% 30% 31% 81% 56% 43% 43% 27% 14% 29% 26% 26% 11% 6% Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 Net Revenues Growth YoY 14

15 Evolution of EBITDA (R$ million) % 79% 59% 92% 78% 48% 38% 34% 71% 46% 33% % 23% % % % Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 EBITDA Crescimento YoY Margin % 37.3% 36.8% 24.9% 30.0% 36.5% 32.1% 31.0% 36.8% 34.5% 34.1% 35.4% 31.6% 35.8% 37.1% 41.6% 42.0% 41.2% 38.9% 37.0% 31.2% 15

16 Evolution of net income (R$ million) % 135% % 70% 33% 40% 37% 38% 47% 44% 23% 32% % -5% -11% -23% Q13 2Q13 3Q13 4Q13 1Q14 2Q14 3Q14 4Q14 1Q15 2Q15 3Q15 4Q15 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 Net Income Growth YoY Margin % 25.6% 42.7% 40.4% 35.6% 41.6% 42.1% 26.6% 33.6% 28.3% 32.5% 28.2% 32.2% 33.8% 35.3% 36.3% 36.0% 35.3% 33.1% 77.0% 25.7% 16

17 Leonel Andrade CEO Marcos Pinheiro CFO Ivan Bonfanti Investor Relations and M&A Manager Vinicius Bioni and Letícia Silveira Investor Relations