R E S U L T S P R E S E N T A T I O N 4 Q 1 8 a n d 2018

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1 R E S U L T S P R E S E N T A T I O N 4 Q 1 8 a n d 2018

2 Disclaimer This material reflects management s expectations and may contain estimates related to future events. Any information, data, forecasts or future plans herein refer to estimates, and therefore can not be taken as concrete evidence or a promise to the market. Smiles is not responsible for investment operations or decisions taken based on the information herein. These estimates are subject to change without prior notice. This material has been prepared by Smiles Fidelidade S.A. Smiles or the Company ) in accordance with the highest national and international standards, and it includes certain forwardlooking statements that are primarily based on Smiles current expectations and projections of future events and financial trends that currently affect or may affect the company s business. and therefore they are not guarantees of future performance. They are based on management s expectations and involve a number of risks and uncertainties that could lead the company s financial situation and operating results to differ materially from those expressed in Smiles forwardlooking statements. Smiles assumes no obligation to publicly update or revise any forwardlooking statements. This material is disclosed solely for informational purposes and should not be construed as a request or an offer to buy or sell any shares or related financial instruments. Accordingly, this presentation is not a recommendation of investment and should not be considered as such. It is not related to specific investment objectives, financial situation or particular needs of any recipient. Neither does it make a statement or provide a guarantee, either express or implied, related to the accuracy, completeness or reliability of the information herein. This presentation should not be regarded as a substitute to the recipients judgment. Any opinion expressed herein is subject to change without prior notice and Smiles does not assume the obligation to update or revise them.

3 FINANCIAL AND OPERATIONAL HIGHLIGHTS 4Q18 Record Billings of R$ million p+22.6 % 4Q18/4Q17) Record Accrued Miles of 28.9 billion of miles p+20.4 % 4Q18/4Q17) Record Redeemed Miles of 24.2 billion of miles p+31.5 % 3Q18/3Q17) EBITDA reaches R$ million in 4Q18 p+ 37.4% 3Q18/3Q17) Financial Result reaches R$ 41.8 million in 4Q18 q7.5 % 3Q18/3Q17) Net Income reaches R$ million in 4Q18 p+33.8% 4Q18/4Q17) 2 4

4 FINANCIAL AND OPERATIONAL HIGHLIGHTS 2018 Record Gross Billings of R$ 2.3 billion in 2018 p+19.3 % 2018/2017) Record Accrued Miles of billion in 2018 p+21.5 % 2018/2017) Record Redeemed Miles of 85.1 billion in 2018 p+25.3 % 2018/2017) EBITDA reaches R$ million in 2018 p+14.7 % 2018/2017) Financial Results reaches R$ million in 2018 p+10.8 % 2018/2017) Net Income reaches R$ million in 2018 q15.1% 2018/2017) 4 3

5 FINANCIAL AND OPERATIONAL HIGHLIGHTS ACCRUED MILES BILLION) MILES REDEEMED BILLION) CAGR: +18% 60 CAGR: +19% Accrued Miles Accrued Miles S&M Miles Redeemed Miles Redeemed S&M Total GROSS BILLINGS R$ MILLION) EBITDA R$ MILLION) CAGR: +15% 2, CAGR: +27% ,008 1,151 1,655 1,715 1, EBITDA

6 SMILES announces partnership with Nubank Rewards members can transfer accrued points on their credit cards to Smiles. The partnership should be operational in the 1st semester of

7 In 4Q18, we launched our educational platform Dicas Smiles, which is present in several channels and clarifies everything about miles. Among the initiatives we can highlight the YouTube channel, Te Levo com Milhas. The platform addresses several themes and is based on the following pillars: Loyalty Market Points and Miles/Story Logic of Accrual and Reward Universe of Miles Banks / Credit cards Airlines Companies / Club Register / Partners Your Trip Destination / Script Useful informations Smiles Differentials Products / Services Categories 6

8 ACCRUED MILES billion of miles) +21.5% 50 Quarter % +6.6% % Q17 3Q18 4Q18 Accrued miles Accrued miles S&M Accrued miles Accrued miles S&M 7

9 MILES REDEEMED billion of miles) 50 Quarter % +5.2% % % , , , Q17 3Q18 4Q18 Miles Redeemed Miles Redeemed S&M Miles Redeemed Miles Redeemed S&M Total 8

10 TOTAL GROSS BILLINGS R$ million) 1, % % Quarter % +6.7% 1,908 2, ) 4Q17 1Q18 2Q18 3Q18 4Q

11 100% 0% NET REVENUE LTM R$ million) 53% 41% +9.8% 30% 27% 24% 24% 23% 17% 14% 9% Quarter% +4.7% 2, % 200% 300% 1,324 1,398 1,448 1, ,641 1,733 1,775 1,804 1,868 1, , % % % % 0 1Q16 2Q16 3Q16 4Q16 1Q17 2Q17 3Q17 4Q17 1Q18 2Q18 3Q18 4Q18 Net Revenue LTM Net Revenue IFRS15 10

12 DIRECT REDEMPTION MARGIN in %) 60.0% Quarter p.p. 0.0 p.p. Year p.p p.p. 50.0% Year p.p p.p. 40.0% 40.1% 42.5% 42.5% 41.6% 41.9% 30.0% 20.0% 10.0% 0.0% 4Q17 3Q18 4Q

13 NET INCOME R$ million) 15.1% +2.6% Quarter % 22.4% Quarter % +7.2% +33.8% Q17 3Q18 4Q Net Income Extraordinary Net Income Net Income Extraordinary Net Income 12

14 Leonel Andrade CEO Marcos Pinheiro CFO Maria Laura Pessoa Investor Relations Manager Vinicius Bioni Investor Relations

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