International Student Barometer

Transcription

1 International Student Barometer Survey in Finnish higher education institutions Autumn 2014

2 International Student Barometer Survey in Finnish higher education institutions, Autumn 2014 Contents 1 What is International Student Barometer? Respondents in Finnish higher education institutions Overall satisfaction Before coming to Finland Decision making Application Arrival Learning Living Housing Support services Finland as a study destination After studies

3 1 What is International Student Barometer? International Student Barometer (ISB) is an online survey targeted to (international) students in higher education institutions. It aims to provide feedback from students (both international and domestic) on their study experience. The questionnaire contains questions about students satisfaction on application process, arrival, learning experience, accommodation and living in the host city, and support services. ISB is produced and run by I-graduate, an international benchmarking and research service specialized in education. Autumn 2014, over 200 universities in 18 countries participated in the ISB survey and almost international students responded the questionnaire. The majority of participating institutions are from Anglo-American countries. In Europe, the participating institutions are from UK (61 institutions), Finland (22), Netherlands (8), Estonia (7), Sweden (6), Ireland (3), Germany (2), Italy (2), and Denmark (1). The other participating institutions come from Australia (35), USA (30), Canada (13), Hong Kong (6), Malaysia (5), Singapore (4) and New Zealand (1). These form the global ISB benchmark for Finnish universities. In Finland, 11 universities and 11 universities of applied sciences participated in the ISB survey in autumn 2014 and sent the questionnaire to their international students. A total of international students responded from a Finnish university. This paper summarises the responses given by the international students in Finnish institutions. 2

4 2 Respondents in Finnish higher education institutions Frequency % Full degree student ,4 Exchange student ,6 Total ,0 Study type Full degree students Exchange students All students Frequency % Frequency % Frequency % Bachelor , , ,3 Master , , ,1 Doctoral ,0 20 1, ,0 Other 24 0,5 85 4, ,7 Total , , ,0 Level of study Full degree students Exchange students All students Frequency % Frequency % Frequency % EU , , ,9 Non EU , , ,1 Total , , ,0 Nationality All students Full degree students Exchange students China 583 China 480 Germany 381 Germany 537 Russian federation 458 France 211 Russian Federation 518 Vietnam 300 Spain 144 Vietnam 306 India 255 Italy 116 France 269 Nepal 214 China 103 India 265 Pakistan 181 Netherlands 91 Spain 250 Germany 156 Czech Republic 84 Iran 218 Bangladesh 116 Austria 65 Nepal 214 USA 111 Russian Federation 60 Italy 207 Nigeria 99 Poland 56 Top 10 nationalities 3

5 Full degree students Exchange students Frequency % Frequency % Under ,2 1 0, , , , , , , ,2 30 1, ,0 4 0, ,7 0 0,0 Total , ,0 Age Full degree students Exchange students Frequency % Frequency % Female , ,0 Male , ,0 Total , ,0 Gender Frequency Business and Administrative Studies 1214 Engineering 1127 Other 608 Technologies 409 Biological Sciences (including Psychology, Sports Science) 404 Mathematical and Computer Sciences 403 Social Studies (including Economics, Politics) 333 Creative Arts and Design (including Performing Arts, Music) 305 Education 266 Physical Sciences (including Geography) 223 Subjects allied to medicine (includes Pharmacy, Nursing, Optometry) 188 Law 164 Veterinary Sciences, Agriculture and related subjects 121 Medicine and Dentistry 119 European Languages, Literature and related subjects 84 Tourism and Hospitality 83 Mass Communications (including Media Studies, Journalism) 82 Architecture, Building and Planning 80 Linguistics, Classics and related subjects (including Latin Studies, Classical 61 Greek Studies) Historical and Philosophical Studies (including Archaeology, Theology) 39 Eastern, Asiatic, African, American and Australasian Languages, Literature 16 and related subjects Joint honours or multi - subject degree 10 Total 6339 Field of study 4

6 Own funds (e.g. savings) Family 41 % 41 % 41 % 69 % Employment while studying 9 % 26 % Scholarship, bursary or grant 21 % 45 % Government/State funding 11 % 24 % Loan Employer 1 % 6 % 7 % 6 % Other Other financial assistance 3 % 2 % 2 % 2 % full degree students exchange students Funding of studies (All students, N=5157) % of students using the source of funding 5

7 3 Overall satisfaction 100 % 25% 37% 70 % very satisfied 50 % satisfied 40 % 30 % 64% 55% dissatisfied very dissatisfied 0 % 8% 5% 3% 3% full degree students exchange students How satisfied are you with all aspects of your institution experience? (All students, N=6339) % 100 % 70 % 35 % 46 % 37 % I would actively encourage people to apply If asked, I would encourage people to apply 50 % 40 % 30 % 42 % 18 % 38 % 12 % 44 % 14 % I would neither encourage nor discourage people to apply If asked, I would discourarge people from applying I would actively discourage people from applying 0 % Bachelor Master PhD Would you recommend the institutions to other students thinking of applying here? (Full degree students, N=3656) % 6

8 100 % 70 % 50 % 40 % 30 % 47 % 48 % 44 % 44 % I would actively encourage people to apply If asked, I would encourage people to apply I would neither encourage nor discourage people to apply If asked, I would discourarge people from applying I would actively discourage people from applying 0 % 7 % 6 % Bachelor Master Would you recommend the institutions to other students thinking of applying here? (Exchange students, N=1573) % 100 % 35 % 39 % 32 % 70 % agree strongly 50 % agree 40 % 47 % 48 % 54 % disagree disagree strongly 30 % 0 % 13 % 9 % 5 % 4 % 3 % Bachelor Master PhD Would you now take the same decision regarding your study destination/choice of institution? (Full degree students, N=3603) % 7

9 100 % 70 % 46 % 48 % agree strongly 50 % agree 40 % 30 % 44 % 44 % disagree disagree strongly 0 % 8 % 6 % Bachelor Master Would you now take the same decision regarding your study destination/choice of institution? (Exchange students, N=1557) % 8

10 4 Before coming to Finland Full degree students Exchange students Frequency % Frequency % Another university or college , ,5 State-funded (non-fee paying) secondary , ,8 education Previous study at this institution 265 7,5 34 2,1 Private (fee-paying) secondary education 242 6, ,5 Other 155 4,4 44 2,7 International School 115 3,3 37 2,3 Foundation preparatory program 3 0,1 1 0,1 Total , ,0 Before commencing your studies, where did you study previously (most recently)? 100 % 70 % 50 % 11 % 14 % 15 % 5 % 3 % Other PhD/Doctoral degree MA degree 40 % 30 % 64 % 68 % BA degree Completion of secondary education 0 % 7 % 2 % Bachelor Masters PhD What is the highest educational/academic degree prior to your departure to Finland? (Full degree students, N=3527) % 9

11 100 % 9 % 12 % 24 % 15 % 70 % 50 % 32 % Another country This country 40 % 30 % 68 % 73 % 48 % My home country 0 % Bachelor Master PhD Where were you studying or working before you began this current course of study? (Full degree students, N=1188) % 100 % % 4 50 % 40 % 30 % More than 4 years Up to 4 years Up to 3 years Up to 2 years Up to 1 year Up to 6 months % Bachelor Master PhD Before commencing your current course of study, how long were you in this country? (If this country selected before, N=231), number of students 10

12 5 Decision making Cost of education (tuition fees) Quality of research 81 % 92 % 92 % Specific course title Reputation of this institution Personal safety and security Cost of living Earning potential of my chosen degree from this institution 75 % 73 % 92 % 83 % 86 % 88 % 87 % 86 % 85 % Opportunities for full-time work in this country following my studies 38 % 78 % Opportunities for further study in this country following my studies Scholarship/bursary/fee waiver from this institution 55 % 78 % 77 % 73 % Opportunities to work while studying Social life City/Location 32 % 74 % 73 % 79 % 72 % 76 % Reputation of an individual academic supervisor or professor 56 % 70 % Ease of getting a visa to study in this country 46 % 61 % Opportunity for permanent residence in this country Proximity to my home country 29 % 29 % 27 % full degree students exchange students How important were the following factors when deciding where to study? (First year full degree and exchange students, N= ) % of respondents with the factor important or very important 11

13 Cost of education (tuition fees) Specific course title Reputation of this institution Quality of research Personal safety and security Cost of living Earning potential of my chosen degree from this institution Scholarship/bursary/fee waiver from this institution Social life Opportunities for further study in this country following my studies City/Location Opportunities for full-time work in this country following my studies 85 % 93 % 89 % 88 % 89 % 83 % 86 % 82 % 89 % 76 % 73 % 74 % 78 % 73 % 76 % 73 % 69 % 73 % Reputation of an individual academic supervisor or professor Opportunities to work while studying Ease of getting a visa to study in this country Opportunity for permanent residence in this country 68 % 65 % 68 % 57 % 66 % 53 % 57 % 79 % Proximity to my home country 28 % 37 % Finland Global ISB How important were the following factors when deciding where to study? (First year full degree and exchange students in Finland and students in the global survey) % of respondents with the factor important or very important 12

14 The institution website 42 % 51 % Friend(s) 33 % 40 % Family 21 % 17 % Current student(s) studying at this institution Alumni of the institution (someone who has already studied here) Social Networking site (e.g. Orkut, Facebook etc.) 18 % 16 % 17 % 16 % 14 % 25 % Teacher/tutor/lecturer where you studied previously 14 % 31 % Independent website A visit to the institution Prospectus from this institution Staff of this institution 2 % 2 % 13 % 13 % 11 % 11 % 11 % 8 % League tables or rankings Host country government advisory service (e.g. Study in Finland website) Education agent/consultant (a recruitment company or specialist professional) Your employer Careers adviser where you studied previously Other media or press An advert for this institution (TV, radio, poster) Education exhibition/fair 3 % 9 % 8 % 7 % 16 % 5 % 2 % 4 % 8 % 4 % 4 2 % 2 % 1 % Home country government advisory service 1 % 12 % full degree students exchange students Which of the following helped you decision to choose this institution? (First year full degree and exchange students, N=1890) % 13

15 100 % 6 % 70 % 50 % 45 % 59 % 66 % Don't know The institution 40 % The country 30 % 44 % 35 % 23 % 0 % Bachelor Master PhD Which was more important in your decision of where to study? (First year full degree students, N=1184) % 100 % 9 % 11 % 70 % 50 % 30 % 45 % Don't know The institution 40 % The country 30 % 44 % 0 % Bachelor Master Which was more important in your decision of where to study? (Exchange students, N=319) % 14

16 100 % 70 % 50 % 40 % 30 % 74 % 71 % 26 % 29 % 62 % 38 % Yes No 0 % Bachelor Master PhD Was Finland your first choice for your international study? (First year full degree students, N=1181) % 100 % 70 % 65 % 69 % 50 % 40 % Yes No 30 % 0 % 35 Bachelor 31 Master Was Finland your first choice for your international study? (Exchange students, N=320) % 15

17 Full degree students % Exchange students % USA 40,4 USA 38,4 Germany 38,9 United Kingdom 38,2 United Kingdom 30,7 Sweden 37,0 Sweden 29,0 Norway 25,3 Canada 27,7 Canada 22,3 Australia 24,6 Germany 21,7 Norway 21,6 Australia 16,7 Denmark 16,5 Japan 11,4 Netherlands 16,4 Netherlands 11,4 Switzerland 13,5 New Zealand 11,4 No other countries considered 12,6 Switzerland 10 France 9,9 No other countries considered 9,7 New Zealand 9,8 Ireland 9,5 Japan 8,3 China 8,9 Austria 7,5 Denmark 8,9 Singapore 7,4 Spain 8,6 Belgium 6,7 Belgium 8,1 Spain 5,4 France 7,8 Ireland 4,9 Hong Kong 7,5 Italy 4,6 Italy 7,5 China 3,1 Austria 6,7 Hong Kong 3,1 Singapore 6,1 Other EU 2,3 Estonia 3,1 South Korea 2,2 Other EU 3,1 South Africa 1,9 South Africa 2,8 Estonia 1,7 South Korea 2,8 UAE (incl. Dubai) 1,5 UAE (incl. Dubai) 0,6 If you considered other countries, which countries did you consider? % of students considering the country 16

18 6 Application 1 month or less 17 % 1-2 months 22 % 2-3 months 29 % 3-4 months 4-5 months 7 % more than 5 months 5 % How long did you wait between applying and receiving your offer from this institution? (First year full degree students, N=1396) % very satisfied 22 % satisfied 63 % dissatisfied 11 % very dissatisfied 4 % How satisfied were you with this response time? (First year full degree students, N=1443) % 17

19 Direct online application 39 % Application via Direct paper application 23 % 23 % Via a supervisor/tutor 7 % Via an education agent Via another institution Other 2 % 2 % 4 % How did you apply to your current course at this institution? (First year full degree students, N=1442) % very good 26 % good 66 % poor 5 % very poor 3 % Please rate the service you received from the education agent/consultant. (If applied via education agent OR if education agent/consultant helped to choose institution, N=113) % 18

20 The agent reduced time and effort needed to complete my application 86 % The agent was not pushy or forceful with me during the application/enrolment process The agent was knowledgeable about the institution's application processes 82 % The agent was well informed about higher education in this country 78 % The agent provided helpful services for my visa application 77 % The agent described the institution accurately 71 % The agent provided helpful pre-departure orientation services 62 % The agent reduced my overall costs (application fee waivers, money exchange discounts, etc.) 46 % To what extent do you agree or disagree with the following statements? (Full degree students who applied via education agent or agent helped, N=69-81) % of students agreeing or strongly agreeing Immigration service on arrival at the border 93 % Support from the institution with your visa application process 87 % Service levels from visa office staff in your home country 78 % 88 % Time taken to process your visa 75 % 77 % full degree students exchange students During the visa application process, how satisfied were you with the following? (First year full degree and exchange students, N= ) % of satisfied or very satisfied 19

21 6 Arrival very satisfied 24 % 38 % satisfied 51 % 65 % dissatisfied 7 % 7 % very dissatisfied 4 % 4 % full degree students exchange students How satisfied were you with the overall arrival experience? (First year full degree and exchange students, N=1810) % 20

22 University accounts/finance department Academic registration Meeting academic staff Making friends from other countries Making friends from my home country Internet access at my accommodation Formal welcome at the institution Institution orientation Orientation (finding my way around the local area) Accommodation Office 75 % 95 % 100 % 93 % 92 % 92 % 94 % 88 % 88 % 87 % 94 % 87 % 92 % 85 % 93 % 83 % 89 % The social activities (organised events) Understanding how my course of study would work 83 % 82 % First night - getting to where I would stay Condition of accommodation on arrival 79 % 86 % 77 % 81 % Welcome/pickup at airport, railway, coach station Setting up a bank account Making friends from this country 75 % 65 % 72 % 63 % 65 % full degree students exchange students How satisfied were you with the following regarding when you first arrived at the institution. (First year full degree and exchange students, N= ) % of satisfied or very satisfied 21

23 University accounts/finance department Academic registration Meeting academic staff Making friends from other countries Formal welcome at the institution Making friends from my home country Institution orientation Orientation (finding my way around the local area) Accommodation Office The social activities (organised events) Internet access at my accommodation Understanding how my course of study would work First night - getting to where I would stay Condition of accommodation on arrival Welcome/pickup at airport, railway, coach station Setting up a bank account 66 % 95 % 93 % 88 % 86 % 89 % 89 % 87 % 88 % 88 % 87 % 85 % 85 % 85 % 85 % 83 % 81 % 78 % 82 % 78 % 81 % Making friends from this country 63 % 71 % Finland ISB global How satisfied were you with the following regarding when you first arrived at the institution. (First year full degree and exchange students, N= ) % of satisfied or very satisfied 22

24 7 Learning 100 % 20,0 % 22,7 % 70 % 50 % 40 % 30 % 0 % 64,2 % 61,8 % 12,6 % 11,9 % 3,2 % 3,6 % full degree students exchange students very satisfied satisfied dissatisfied very dissatisfied How satisfied are you with the learning experience at this stage of the year? (All students, N=6130) % 23

25 Understanding the English of academics The subject area expertise of lecturers/supervisors Fair and transparent assessment of my work Getting time from academic staff when I need it/personal support with learning The academic content of my course/studies The level of research activity Explanation of marking/assessment criteria The organisation and smooth running of the course Feedback on coursework/formal written submissions The quality of lectures The teaching ability of lecturers/supervisors 92 % 92 % 89 % 89 % 93 % 83 % 85 % 83 % 83 % 85 % 82 % 82 % 85 % 83 % full degree students exchange students How satisfied are you with the following teaching? (All students, N= ) % of satisfied or very satisfied 24

26 Understanding the English of academics The subject area expertise of lecturers/supervisors Getting time from academic staff when I need it/personal support with learning Fair and transparent assessment of my work The academic content of my course/studies The level of research activity Explanation of marking/assessment criteria The organisation and smooth running of the course Feedback on coursework/formal written submissions The quality of lectures The teaching ability of lecturers/supervisors 92 % 92 % 93 % 89 % 89 % 89 % 89 % 88 % 86 % 83 % 85 % 83 % 89 % 81 % 88 % Finland Global ISB How satisfied are you with the following teaching? (All students) % of satisfied or very satisfied 25

27 The size of the classes Studying with people from other cultures Help to improve my English language skills Confidence about managing a research project as a result of my experience so far (post graduate) Guidance in topic selection and refinement by my supervisor 93 % 95 % 92 % 96 % 88 % 93 % 87 % 88 % 83 % Opportunities to teach (post graduate) 66 % 67 % Learning that will help me to get a good job 64 % 76 % Opportunities for work experience/work placements as a part of my studies 55 % 67 % Advice and guidance on long-term job opportunities and careers from academic staff 54 % 72 % full degree students exchange students How satisfied are you with the following studies? (All students, N= ) % of satisfied or very satisfied 26

28 The size of the classes 94 % 88 % Studying with people from other cultures 93 % Help to improve my English language skills 89 % Confidence about managing a research project as a result of my experience so far (post graduate) 87 % 89 % Guidance in topic selection and refinement by my supervisor 88 % Opportunities to teach (post graduate) 66 % 73 % Learning that will help me to get a good job 68 % 79 % Opportunities for work experience/work placements as a part of my studies 58 % 69 % Advice and guidance on long-term job opportunities and careers from academic staff 58 % 72 % Finland Global ISB How satisfied are you with the following studies? (All students) % of satisfied or very satisfied 27

29 The quality of the lecture theatres and classrooms The learning technology (PCs, networking, etc.) The quality of laboratories (if applicable) The online library facilities (access to journals, etc.) The physical library facilities Virtual Learning Environment (Blackboard/WebCT/WebLearn/Stream/Moodle) 94 % 94 % 93 % 93 % 93 % 94 % 92 % full degree students exchange students How satisfied are you with the following facilities? (All students, N= ) % of satisfied or very satisfied The quality of the lecture theatres and classrooms 94 % 89 % The learning technology (PCs, networking, etc.) 93 % The quality of laboratories (if applicable) 93 % The online library facilities (access to journals, etc.) 91% 91% The physical library facilities Virtual Learning Environment (Blackboard/WebCT/WebLearn/Stream/Moodle) Finland Global ISB How satisfied you are with the following facilities? (All students) % of satisfied or very satisfied 28

30 Attending formal lectures or classroom teaching Supervised small groups, practical work or tutorials Individual time with a member of academic staff Unsupervised / personal study alone or with friends / colleagues Full Exchange Full Exchange Full Exchange Full Exchange degree degree degree degree 0 hours 10,0 2,7 30,0 28,6 45,6 68,8 6,7 5, hours 45,1 48,7 61,7 64,2 50,8 28,1 31,3 45, hours 29,9 41,4 5,6 5,3 2,1 1,9 24,0 30, hours 11,7 6,0 1,6 1,1 0,7 0,5 19,0 12, hours 2,6 0,8 0,8 0,5 0,6 0,2 11,7 4,1 over 40 hours 0,8 0,4 0,3 0,2 0,2 0,2 7,1 1,8 Total 100,0 100,0 100,0 100,0 100,0 100,0 100,0 100,0 In a normal 7 day week, how many hours do you spend on the following? Please give an approximate estimate. (All students) % 100 % 21 % 33 % 26 % 30 % 32 % 35 % 70 % 50 % 40 % 30 % 0 % 37 % 39 % 37 % 28 % 39 % 38 % 38 % 31 % 29 % 27 % 39 % 22 % 3 % 2 % 3 % 3 % 4 % 4 % Bachelor Master's Bachelor Master's Bachelor Master's Analyse ideas or concepts in greater depth Use information, ideas or concepts from different topics to solve problems Do your best work very often often sometimes never To what extent has your course challenged you to? (Full degree students, N=2822) % 29

31 100 % 21 % 25 % 23 % 24 % 32 % 35 % 70 % 50 % 40 % 44 % 40 % 47 % 47 % 42 % 42 % very often often 30 % sometimes never 33 % 33 % 27 % 26 % 23 % 0 % 3 % 2 % 3 % 4 % 3 % 3 % Bachelor Master's Bachelor Master's Bachelor Master's Analyse ideas or concepts in greater depth Use information, ideas or concepts from different topics to solve problems Do your best work To what extent has your course challenged you to? (Exchange students, N=1600) % 100 % 21 % 26 % 16 % 18 % 70 % 50 % 40 % 30 % 59 % 59 % 54 % 61 % agree strongly agree disagree disagree strongly 0 % 22 % 15 % 12 % 18 % 4 % 2 % 8 % 3 % Bachelor Master's Bachelor Master's I feel part of a student community committed to learning Student feedback on my course is taken seriously and acted upon To what extent do you agree or disagree with the following statements? (Full degree students, N=2780) % 30

32 100 % 21 % 24 % 21 % 22 % 70 % 50 % 40 % 65 % 64 % 69 % 67 % agree strongly agree disagree 30 % disagree strongly 0 % 12 % 9 % 9 % 2 % 2 % 1 % 1 % Bachelor Master's Bachelor Master's I feel part of a student community committed to learning Student feedback on my course is taken seriously and acted upon To what extent do you agree or disagree with the following statements? (Exchange students, N=1588) % 31

33 8 Living 100 % 34 % 70 % very satisfied 50 % 40 % 30 % 65 % 54 % satisfied dissatisfied very dissatisfied 0 % 11 % 7 % 4 % 5 % full degree students exchange students How satisfied are you with the living experience? (All students, N=5564) % Internet access at my accommodation 76 % The quality of accommodation 88 % 86 % The process of finding accommodation upon arrival to the country 72 % The cost of accommodation 66 % 61 % The cost of living (food, drink, transport and social) 41 % 52 % The availability of financial support/bursaries, etc. 45 % The opportunity to earn money while studying 24 % 38 % full degree students exchange students How satisfied are you with the following accommodation and living costs? (All students, N= ) % % of satisfied or very satisfied 32

34 The quality of accommodation 87 % Internet access at my accommodation 85 % The process of finding accommodation upon arrival to the country 76 % The cost of accommodation 64 % 57 % The cost of living (food, drink, transport and social) 49 % 62 % The availability of financial support/bursaries, etc. 49 % 54 % The opportunity to earn money while studying 35 % 51 % Finland Global ISB How satisfied are you with the following accommodation and living costs? (All students) % of satisfied or very satisfied 33

35 Making friends from other countries 96 % Making friends from my home country 87 % The sports facilities 82 % 88 % The opportunity to experience the different cultures of the international students in your class 82 % The social facilities (common room, etc.) 79 % 81 % The social activities (organised events) 78 % Opportunities to experience the culture of this country 78 % Making good contacts for the future 70 % 86 % Making friends from this country 61 % 64 % full degree students exchange students How satisfied are you with the following social? (All students, N= ) % of satisfied or very satisfied 34

36 Making friends from other countries 92 % 86 % Making friends from my home country 88 % 87 % The opportunity to experience the different cultures of the international students in your class 85 % The sports facilities 83 % The social activities (organised events) 83 % 83 % Opportunities to experience the culture of this country 82 % The social facilities (common room, etc.) 83 % Making good contacts for the future 75 % 78 % Making friends from this country 62 % 71 % Finland Global ISB How satisfied are you with the following social? (All students) % of satisfied or very satisfied 35

37 Feeling safe and secure The surroundings outside the institution The institution's eco-friendly attitude to the environment (e.g. recycling/energy, etc.) The quality of the external campus environment (landscaping, street furniture, litter, trees, bicycle parking, signposting) The design and quality of the campus buildings (what they look like, internal quality, functionality and beauty) Transport between institution locations The transport links to other places 97 % 98 % 94 % 97 % 94 % 93 % 95 % 89 % 93 % 86 % 86 % 83 % The facilities for religious worship (quiet room/prayer room, etc.) 77 % 87 % Immigration and visa advice from the institution 74 % full degree students exchange students How satisfied are you with the following day to day life? (All students, N=) % of satisfied or very satisfied 36

38 Feeling safe and secure 97 % The surroundings outside the institution 95 % The institution's eco-friendly attitude to the environment (e.g. recycling/energy, etc.) The quality of the external campus environment (landscaping, street furniture, litter, trees, bicycle parking, signposting) The design and quality of the campus buildings (what they look like, internal quality, functionality and beauty) 94 % 93 % 92 % 89 % Transport between institution locations 86 % The transport links to other places 85 % 82 % The facilities for religious worship (quiet room/prayer room, etc.) 87 % Immigration and visa advice from the institution 78 % Finland Global ISB How satisfied are you with the following day to day life? (All students) % of satisfied or very satisfied 37

39 9 Housing Type of accommodation Frequency % Student house rented from / controlled by 388 6,1 the institution Private housing ,2 Other ,6 Total ,0 Where are you living now? Frequency % Shared flat ,2 Shared room 559 8,9 Studio ,3 Other ,6 Total ,0 What kind of apartment do you live in? Frequency % Under , , , ,9 Over ,8 Total ,0 How much do you pay for your accommodation monthly? 38

40 10 Support services 100 % 13 % 19 % 70 % very satisfied 50 % 40 % 30 % 75 % 75 % satisfied dissatisfied very dissatisfied 0 % 3 % 3 % full degree students exchange students How satisfied are you with the support services? (All students, N=5151) % 39

41 Tutors Disability Support Student Associations &societies Campus Cafeterias Student Health Services (YTHS) Housing Services Chaplaincy or multifaith provision Careers Service Counselling Service Student Services IT services Internationa l Student Services University accounts / finance department full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange full degree exchange % 30 % 40 % 50 % 70 % 100 % not relevant may be useful, don't know where to find aware of it, haven't used have used Please indicate your use/knowledge of the following. (All students, N= ) % 40

42 International Student Services Student Services IT services Tutors University accounts/finance department Student Associations&societies Counselling Service Student Health Services (YTHS) Chaplaincy or multi-faith provision Housing Services Disability Support 95% 98 % 95 % 98 % 94 % 96 % 92 % 92 % 92 % 98 % 95 % 89 % 89 % 86 % 89 % Campus Cafeterias 95 % Careers Service 76 % full degree students exchange students How satisfied are you with the following? (All students, N= ) % of satisfied or very satisfied 41

43 Student Services International Student Services Student Associations&societies IT services Tutors University accounts/finance department Student Health Services (YTHS) Counselling Service Chaplaincy or multi-faith provision Disability Support Campus Cafeterias Housing Services 96 % 93 % 96 % 92 % 94 % 95 % 94 % 93 % 92 % 93 % 92 % 89 % 93 % 87 % 93 % 87 % 81 % 85 % 85 % Careers Service 78 % 88 % Finland Global ISB How satisfied are you with the following? (All students) % of satisfied or very satisfied 42

44 Helpfulness of support staff 95 % 97 % English of support staff 92 % 96 % full degree students exchange students How satisfied you are with the following? (All students, N= ) % of satisfied or very satisfied Advice (guidance on career paths and career choices) Opportunities to meet employers through careers fairs/networking events Information (directories, address lists, career guides) Training (interview training, skills workshops, etc.) Placement (finding relevant work experience/work placement opportunities) Support (helping to produce CV, helping to decide which employers to approach) 35 % 30 % 38 % 32 % 21 % 28 % 64 % 59 % 57 % 56 % 54 % 52 % Opportunities to network with alumni 18 % 43 % Employment (securing a job for me) Representation (contacting employers on my behalf) Nothing (no expectation of support) 12 % 9 % 9 % 24 % 32 % 39 % full degree students exchange students What employment/careers support do you expect from the institutions? (All students, N=5162) % 43

45 11 Finland as a study destination The Finnish higher education system is of a high quality 87 % Finland is an innovative country 89 % Nature in Finland enhances your experience in the country 88 % 95 % The teaching methods used are innovative 74 % 75 % full degree students exchange students To what extent do you agree or disagree with the following statements? (All students, N= ) % of agreeing or agreeing strongly 100 % 70 % 37 % 46 % 37 % I would actively encourage people to apply If asked, I would encourage people to apply 50 % 40 % 30 % 45 % 38 % 42 % I would neither encourage nor discourage people to apply If asked, I would discourarge people from applying I would actively discourage people from applying 15 % 13 % 17 % 0 % Bachelor Master PhD Would you recommend Finland to other students thinking of applying here? (Full degree students, N=3601) % 44

46 100 % 70 % 50 % 40 % 30 % 0 % 49 % 51 % 43 % 42 % 7 % 6 % Bachelor Master I would actively encourage people to apply If asked, I would encourage people to apply I would neither encourage nor discourage people to apply If asked, I would discourarge people from applying I would actively discourage people from applying Would you recommend Finland to other students thinking of applying here? (Exchange students, N=1560) % 45

47 12 After studies Long term employment in this country 1 % 19 % Undecided 11 % 18 % Further study at this university 5 % 14 % Short term employment in this country (up to two years) 2 % 9 % Employment in a different country Further study at another institution in a different country Further study at another institution in this country Employment in my home country Travel/time off for more than three months Start a business/self-employment Migration/Permanent residence Other Further study in my home country 7 % 4 % 6 % 9 % 5 % 1 % 5 % 7 % 4 % 6 % 3 % 1 % 4 % 0 % 3 % 3 % 2 % 50 % full degree students exchange students What do you plan to do after your current course of study? (All students, N=5160) % 46

48 Employers are not interested in foreign candidates 21 % 46 % No suitable jobs available in my chosen career 27 % 45 % Language barrier 33 % 42 % Feeling unwelcome as a foreigner Lack of information on the job market 23 % 21 % 29 % 32 % Lack of job opportunities for your partner 21 % 26 % Cost of living 24 % 39 % Visa restrictions Work permit restrictions 13 % 17 % 22 % 22 % Family commitments in my home country Lack of suitable Master or Doctoral courses available Earning potential Other Lack of information regarding Master or Doctoral studies 18 % 15 % 16 % 12 % 11 % 7 % 6 % 7 % 33 % full degree students exchange students What would make you leave your host country after graduation? (Please select all that apply) (All students, N=5242) % 47