Welcome to VSP. Vision Care! See why we re consumers #1 choice in vision care. You ll like what you see with VSP. Using your VSP benefit is easy.

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1 Welcome to VSP Vision Care! You ve made the right decision to enroll in an individual vision plan from VSP. As the only national not-for-profit vision care company, we put members first and we re committed to your wellness over profit. With you as our focus, you ll receive the best value, care, and choices in eyecare and eyewear. You ll like what you see with VSP. Best value. You ll enjoy the lowest out-of-pocket costs in individual vision care, saving you hundreds of dollars on your eye exam and glasses. Best care. Only VSP doctors offer a WellVision Exam the most comprehensive eye exam that aids in early detection of health conditions. You ll get personalized care from VSP doctors who have the highest industry credentials. Best choices. When you see a VSP doctor you ll get the most out of your benefit. Choose from the nation s largest network of doctors who carry a wide selection of name-brand frames for your style and budget. Using your VSP benefit is easy. Find a VSP doctor who s right for you. To find a VSP doctor near you, visit vsp.com or call Review your benefit information. Once your benefit is effective, register and sign on to vsp.com using your Social Security number as your member ID for coverage details and Exclusive Member Extras. At your appointment, tell them you have VSP. There s no ID card necessary. That s it! We ll handle the rest there are no claim forms to complete when you see a VSP doctor. See why we re consumers #1 choice in vision care. Contact us vsp.com Exclusive Member Extras Get an extra $20 to spend when you choose a featured frame brand like bebe, ck Calvin Klein, Flexon, Lacoste, Anne Klein, Nike, Nine West, and more! Visit vsp.com to find a VSP doctor who carries these brands and to see hundreds of eyewear options.

2 Your VSP Vision Benefits Summary VSP Individual Plan: Standard Plan VSP Doctor Network: VSP Choice Visit vsp.com for personalized coverage details and exclusive savings for VSP members. Benefit Description Copay Frequency Your Coverage with a VSP Doctor WellVision Exam Focuses on your eyes and overall wellness $5 $10 See Frame and Lenses Frame Lenses Lens Enhancements $150 allowance for a wide selection of frames OR $170 allowance for featured frame brands 20% savings on the amount over your allowance Single vision, lined bifocal, and lined trifocal lenses Impact-resistant (polycarbonate) lenses for children Progressive lenses (no-line bi/trifocals, ranging from standard to custom) Light-to-dark lens tinting (photochromic adaptive lenses) Average 20-25% savings on other lens enhancements $50 $70 - $82 Contacts (instead of glasses) $150 allowance for contacts and contact lens exam (fitting and evaluation) 15% savings on a contact lens exam $0 Exclusive Member Extras Glasses and Sunglasses Extra $20 to spend on a featured frame brand, which is on top of your frame allowance. Simply choose a featured frame brand from your VSP doctor and the extra $20 will be automatically applied to your purchase. 20% savings on additional glasses and sunglasses, including lens enhancements, from any VSP doctor within 12 months of your WellVision Exam. Retinal Screening No more than a $39 copay on routine retinal screenings as an enhancement to your WellVision Exam. Laser Vision Correction Average 15% savings on the regular price or 5% savings on the promotional price from contracted facilities. TruHearing Program Up to $2,600 savings on hearing aids for you and your family. Visit vsp.truhearing.com or call (Not available in the state of WA) Member Satisfaction You have 30 days after your effective date to examine your plan risk-free. If within 30 days you re dissatisfied with the plan you may return it and obtain a refund of any premium paid. If you return this policy, you will be responsible for payment in full of any services received or materials purchased from the policy effective date to the date the policy is returned. If you selected the monthly payment option for your annual benefit term, you ve agreed to pay the required annual premium in twelve (12) payments. To request cancellation, please call us at Automatic Payment VSP will automatically charge the form of payment you provided, beginning 1-2 weeks before your benefit is effective. If you have auto-reimbursement for your HRA, VSP will automatically send a confirmation of payment. Renewing your Plan Your plan will automatically renew at the end of your policy period and your payment information you provided us will be automatically charged for the appropriate amount. We ll remind you 60 days in advance of your renewal in case you wish to make any changes to your plan prior to your renewal date. For questions about your VSP coverage, visit vsp.com or call us at *Coverage terms and conditions are set forth in the policy under which the individual consumer is insured, and such terms and conditions vary according to the laws of the state in which the policy was issued. Based on applicable laws, benefits may vary by location. We guarantee your satisfaction. If you re not 100% happy with the eyecare and eyewear you receive from a VSP doctor, we ll make it right. Contact us. vsp.com Vision Service Plan. All rights reserved. VSP and WellVision Exam are registered trademarks of Vision Service Plan. All other company names and brands are trademarks or registered trademarks of their respective owners. JOB#17008CM 5/14

3 Healthy Vision Association Discounts Healthy Vision Association 24-hour Nurse Help Line Plan Ask questions and receive unlimited access to information about your health, illnesses, and medications. Call if you need medical advice. Car Rental Discounts Receive discounted rates on car rentals when using your member ID. The Healthy Vision Association (HVA) helps its members see well and be healthy. Because you enrolled in HVA, you ll have access to exclusive discount programs* on everyday goods and services, while supporting vision-related charities, too. Avis Member ID# B Budget Member ID# X Dollar Rent A Car Member ID# CT5253 Note: Some blackout dates and restrictions may apply. 24-hour advance reservations are required. TRUE CAR Auto Buying Service You can save time and money shopping for a new or used car with the Member Auto Buying Service through TRUE CAR. Members receive exclusive pricing and price protection, guaranteeing you the lowest price. You have access to TRUE CAR s network of thousands of certified dealers. To get started, visit myassociationmembership.truecar.com. Office Depot Supplies and Furniture Receive up to 30% savings on the list price of more than 16,000 items, and 40% in-store on document binding services and high-speed digital black and white and color copying. To start saving, visit business-edge.net and click on the Become A Member tab.

4 UPS Express Delivery Services Save up to 21% on delivery services. Call UPS at and ask to be linked to the Business AdvantEdge Association discount program or sign up online at business-edge.net and click on Member Benefits/UPS. HopTheShops.com You get preferred customer access to a premium online shopping mall for items like sporting goods, pet supplies, and books. Visit HopTheShops.com or call Vitamin Discount Receive 15% savings online for wellness products, vitamins and minerals, and pet care products. Visit HealthFitLabs.com and enter NAC as the coupon code. GymAmerica.com Use the web s best interactive exercise and diet program to get your body in shape! Association members receive three months for the price of two. Visit gymamerica.com/nac and sign up today. Gateway Medicard Keep your personal medical profile handy at all times so emergency medical personnel will have access to data needed to administer appropriate care. Please visit gatewaymedicard.com or call SafetyNet Child ID Register your children so authorities will be able to provide faster, more complete information should a child go missing. To obtain an application for an ID card, visit safetynetchildid.com or call *All rebates and special offers are subject to change. Note: Healthy Vision Association discounts aren t health insurance, and we don t make payments directly to medical service providers. It s a discount program, and you re obligated to pay for all healthcare services. You ll receive discounts for services at certain providers who ve contracted with the program. The program and its administrators have no liability for providing or guaranteeing service or the quality of service rendered. Visit healthyvisionassociation.com for program availability in all states Vision Service Plan. All rights reserved. VSP, VSP Vision care for life, and WellVision Exam are registered trademarks of Vision Service Plan. Flexon is a registered trademark of Marchon Eyewear, Inc. All other brands and marks are the property of their respective owners. JOB#17014CM 5/14

5 Welcome to VSP Vision Care! You ve made the right decision to enroll in an individual vision plan from VSP. As the only national not-for-profit vision care company, we put members first and we re committed to your wellness over profit. With you as our focus, you ll receive the best value, care, and choices in eyecare and eyewear. You ll like what you see with VSP. Best value. You ll enjoy the lowest out-of-pocket costs in individual vision care, saving you hundreds of dollars on your eye exam and glasses. Best care. Only VSP doctors offer a WellVision Exam the most comprehensive eye exam that aids in early detection of health conditions. You ll get personalized care from VSP doctors who have the highest industry credentials. Best choices. When you see a VSP doctor you ll get the most out of your benefit. Choose from the nation s largest network of doctors who carry a wide selection of name-brand frames for your style and budget. Using your VSP benefit is easy. Review your benefit information. Once your benefit is effective, register and sign on to vsp.com using your Social Security number as your member ID for coverage details and Exclusive Member Extras. Find a VSP doctor who s right for you. To find a VSP doctor near you, visit vsp.com or call At your appointment, tell them you have VSP. There s no ID card necessary. That s it! We ll handle the rest there are no claim forms to complete when you see a VSP doctor. See why we re consumers #1 choice in vision care. Contact us vsp.com Exclusive Member Extras Get an extra $20 to spend when you choose a featured frame brand like bebe, ck Calvin Klein, Flexon, Lacoste, Michael Kors, Nike, Nine West, and more! Visit vsp.com to find a VSP doctor who carries these brands and to see hundreds of eyewear options.

6 Your VSP Vision Benefits Summary VSP Individual Plan: Standard Plan (FL, NY, OR) VSP Doctor Network: VSP Choice Visit vsp.com for personalized coverage details and exclusive savings for VSP members. Benefit Description Copay Frequency Your Coverage with a VSP Doctor WellVision Exam Focuses on your eyes and overall wellness $15 $25 See Frame and Lenses Frame Lenses Lens Enhancements $150 allowance for a wide selection of frames OR $170 allowance for featured frame brands 20% savings on the amount over your allowance Single vision, lined bifocal, and lined trifocal lenses Impact-resistant (polycarbonate) lenses for children Progressive lenses (no-line bi/trifocals, ranging from standard to custom) Light-to-dark lens tinting (photochromic adaptive lenses) Average 20-25% savings on other lens enhancements $55 - $175 $70 - $82 Contacts (instead of glasses) $150 allowance for contacts and contact lens exam (fitting and evaluation) 15% savings on a contact lens exam $0 Exclusive Member Extras Glasses and Sunglasses Extra $20 to spend on a featured frame brand, which is on top of your frame allowance. Simply choose a featured frame brand from your VSP doctor and the extra $20 will be automatically applied to your purchase. 20% savings on additional glasses and sunglasses, including lens enhancements, from any VSP doctor within 12 months of your WellVision Exam. Retinal Screening No more than a $39 copay on routine retinal screenings as an enhancement to your WellVision Exam. Laser Vision Correction Average 15% savings on the regular price or 5% savings on the promotional price from contracted facilities. TruHearing Program Up to $2,600 savings on hearing aids for you and your family. Visit vsp.truhearing.com or call (Not available in the state of WA) Member Satisfaction You have 30 days after your effective date to examine your plan risk-free. If within 30 days you re dissatisfied with the plan you may return it and obtain a refund of any premium paid. If you return this policy, you will be responsible for payment in full of any services received or materials purchased from the policy effective date to the date the policy is returned. If you selected the monthly payment option for your annual benefit term, you ve agreed to pay the required annual premium in twelve (12) payments. To request cancellation, please call us at Automatic Payment VSP will automatically charge the form of payment you provided, beginning 1-2 weeks before your benefit is effective. If you have auto-reimbursement for your HRA, VSP will automatically send a confirmation of payment. Renewing your Plan Your plan will automatically renew at the end of your policy period and your payment information you provided us will be automatically charged for the appropriate amount. We ll remind you 60 days in advance of your renewal in case you wish to make any changes to your plan prior to your renewal date. For questions about your VSP coverage, visit vsp.com or call us at *Coverage terms and conditions are set forth in the policy under which the individual consumer is insured, and such terms and conditions vary according to the laws of the state in which the policy was issued. Based on applicable laws, benefits may vary by location. We guarantee your satisfaction. If you re not 100% happy with the eyecare and eyewear you receive from a VSP doctor, we ll make it right. Contact us. vsp.com Vision Service Plan. All rights reserved. VSP and WellVision Exam are registered trademarks of Vision Service Plan. All other company names and brands are trademarks or registered trademarks of their respective owners. CAT#01078 JOB#16111CM 5/14

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