Standards for Best Practices, 2003

Transcription

1 Standards for Best Practices, 2003 Standards for General Best Practices, Session Final Survey Results March, 2004 Michael Payne, AIA 321 Summer Street, Fourth Floor Boston, MA Preliminary Survey Results Presented at: 3 rd Annual AAAE / Quieter Homes Sound Insulation Symposium, October, Williamsburg, VA.

2 SURVEY OVERVIEW Page # 1. Program Information Program Costs Program Services Bidding and Contractors Program Treatments Additional Program Treatments Code Compliance and Existing Deficiencies Issues Future of Noise Impact Area, Eligibility and Funding Program Evaluation Survey Evaluation

3 RESPONDING AIRPORTS BY FAA REGION Survey Question #1-2 In which FAA Region is your airport located? Responding Airports Central Eastern Great Lakes New England Southern Southw est Western Pacific Note 1: Total airports responding to 2003 survey 26. This is a 24% increase over the number of airports that responded to the 2002 survey and represents 49% of airports surveyed with active programs. 16 airports responded to both 2002 and 2003 surveys. 3

4 RESPONDING AIRPORTS BY HUB TYPE Survey Question #1-3 What is your airport type? Responding Airports Large Hub Medium Hub Transport Airport Note: Data shown for only those airports responding to 2003 survey. 4

5 YEAR INSULATION FIRST INITIATED Survey Question #1-4 What year was your Sound Insulation Program first initiated? Year Programs Started Programs Started Note: Data shown for only those airports responding to 2003 survey. 5

6 MARKET SIZE Survey Question #1-5, 1-6 and 1-7 How many units are eligible for sound insulation within the 65 DNL/CNEL contour? According to the airports that responded, there about 48,000 eligible homes left to insulate within the 65 DNL/CNEL 100,000 80,000 Units 60,000 40,000 20,000 Units Remaining Units Completed Units Eligible 0 Eligible Remaining Completed Combined Category Note: Data shown for only those airports responding to 2003 survey. 6

7 UNITS DESIGNED AND CONSTRUCTED Survey Questions #1-8 and 1-9 Comparison of number of units in design and construction in 2002 and ,500 3,000 2,900 Number of units 2,500 2,000 1,500 1,000 2,000 1,600 1, Units in design Units in Construction Note: Data shows a 45.0% increase in the number of homes in design while the number of homes in construction remained constant. This represents approximately 1,600 units. Note: Data shown for those airports that responded to both 2002 and 2003 surveys. 7

8 TYPES OF STRUCTURES BEING SOUND INSULATED Survey Question #1-10 Breakdown of types of structures being sound insulated. 10% 7% 4% 79% Single Family Multi-Family Apartments Condo Question 1-11: Are tenant-occupied units eligible for treatment? 84.0% of the 2003 respondents, stated that tenant-occupied units are eligible for treatments. Note: Chart data shown for all airports responding to 2002 and 2003 surveys. 8

9 NON-COMPATIBLE STRUCTURES THAT ARE ELIGIBLE Survey Question #1-12 What types of non-compatible structures are eligible for treatments? 70% 60% 50% 40% 30% % 10% 0% Schools Churches Public blds Fire Station Nursing Home Question 1-13: What types of public buildings are eligible for treatment? Respondents stated that fire stations are the only public buildings eligible for treatments. Note: Data shown for those airports that responded to both 2002 and 2003 surveys. 9

10 PACE OF PROGRAM Survey Question #1-14 What is the pace of your program? (i.e. How many structures are being sound insulated annually?) Respondents Less than to to to to to 700 Category Note: Data shown for only those airports responding to 2003 survey. 10

11 FUTURE PACE OF PROGRAM Survey Question #1-15 Do you have plans to accelerate your program? If yes, then by how many structures? Respondents No Less than to to to to 1000 Category Note: Data shown for those airports that responded to both 2002 and 2003 surveys. 11

12 INCOME DEMOGRAPHICS Survey Question #1-16 What is the income demographics of your program? 10% 17% low Middle High 73% Note: Data shown for those airports that responded to both 2002 and 2003 surveys. 12

13 LANGUAGE DEMOGRAPHICS Survey Question #1-17, 1-18 and 1-19 Does your program serve a multilingual community? 46% Yes No 54% Question 1-18: If your program services a multilingual community, do you provide program information in a language other than English? Out of the 46% of the programs a serve a multilingual community, 64% of these program do provide program materials in another language. Question 1-19: If your program services a multilingual community, what is the second language most frequently encountered in your program? Respondents stated that Spanish and Tagalog are the most prevalent secondary languages Note: Data shown for those airports that responded to both 2002 and 2003 surveys. 13

14 Program Costs 14

15 HARD AND SOFT COSTS Survey Questions #2-1, 2-2 and 2-3 What is the average construction cost per unit? Consultant cost per unit? In- house cost per unit? $25,000 $20,000 Amount $15,000 $10, $5,000 $0 Construction Consultant In-House Average Costs Average % change Difference Construction $24,632 $23,583 $24,107-4% ($1,048) Consultant $5,017 $5,302 $5,160 6% $285 In-House $2,171 $1,262 $1,716-42% ($909) Note: Comparison is based on all airports that responded to 2002 and 2003 surveys. 15

16 RATIO OF HARD AND SOFT COSTS Analysis Based on Answers to Survey Questions #2-1, 2-2, 2-3 Ratio of Soft Costs to Construction Costs Per Unit % 28% 17% 6% 77% Construction Consultant In-House Note: Data shown for all airports responding to 2002 and 2003 surveys. 16

17 AIRPORTS WITH IN-HOUSE STAFF Survey Question #2-4 Does your program have an in-house staff? 12% No Yes 88% Note: Data shown for only those airports responding to 2003 survey. 17

18 PROFILE OF SMALL TYPE IN-HOUSE STAFF Survey Question #2-5 Number and type of airport in-house staff? Small staff profile: 20 out of the 24 responding airports (83%) report having an average of 3 staff persons to assist with their programs. 1.5 Number of Staff Administration Management Homeowner Liaison Technical Other Note: Data shown for only those airports responding to 2003 survey. 18

19 PROFILE OF LARGE TYPE IN-HOUSE STAFF Survey Question #2-5 Number and type of airport in-house staff? Large staff profile: 4 out of the 24 respondents (17%) report that they have, on average, 13 staff persons to assist with their programs Number of Staff Administration Management Homeowner Liaison Technical Other Note: Data shown for only those airports responding to 2003 survey. 19

20 Program Services 20

21 PROGRAM SERVICES Survey Question # What types of services are used in your program? No. Program Services In House Prime Consultant Other Consultant None 3-1 Program Management 58.3% 41.7% 0.0% 0.0% 3-2 Homeowner Liaison Services 45.8% 45.8% 8.3% 0.0% 3-3 Community Outreach / Public Relations 54.2% 25.0% 20.8% 0.0% 3-4 Architecture 8.3% 70.8% 20.8% 0.0% 3-5 Mechanical Electrical Engineering 4.2% 12.5% 25.0% 58.3% 3-7 Acoustical Design Testing 4.0% 40.0% 56.0% 0.0% 3-9 Bid / Award Coordination 72.0% 28.0% 0.0% 0.0% 3-10 Construction Administration 40.0% 60.0% 0.0% 0.0% 3-11 Resident Inspection 32.0% 56.0% 12.0% 0.0% 3-12 Lead Testing 40.0% 8.0% 52.0% 0.0% 3-13 Blower Door Testing 1.0% 18.2% 0.0% 77.3% 3-14 Radon testing 0.0% 0.0% 13.6% 86.4% 3-15 Asbestos Testing 0.0% 0.0% 76.0% 24.0% 3-16 GIS 50.0% 0.0% 25.0% 25.0% 3-17 Database Management 44.0% 56.0% 0.0% 0.0% None Design/Build Ful Engineering 3-6 Mechanical Electrical Delivery Method 42.9% 33.3% 23.8% 3-8 Acoustical Testing Percentage 26.0% 3-18 Consultant DBE Participation Percentage 12.0% Note: Data shown for only those airports responding to 2003 survey. 21

22 ACOUSTICAL TESTING PERCENTAGE Survey Question #3-8 What percentage of units does your program acoustically test? 30% 25% 26% 20% Percentage 10% 0% Year Note: Data shown for all airports responding to 2002 and 2003 surveys. 22

23 CONSULTANT DBE PARTICIPATION Survey Question #3-18 What is the DBE participation goal for consultants on your program? 14% 12% 12% 10% 9% Percentage 8% 6% 4% 2% 0% Year Note: Data shown for all airports responding to 2002 and 2003 surveys. 23

24 Bidding and Contractors 24

25 AVERAGE SIZE OF BID PACKAGE Survey Question #4-1 On average, how many units are included in a bid package? Number of Units Year Note: Data shown for all airports responding to 2002 and 2003 surveys. 25

26 AVERAGE NUMBER OF CONTRACTS Survey Question #4-2 What is the average number of contracts bid each year in your program? Number of Contractors Year Note: Data shown for all airports responding to 2002 and 2003 surveys. 26

27 CONTRACTORS: LOCAL vs NATIONAL Survey Question #4-3 Is construction done primarily by local or national contractors? Percentage of the type of contractor 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% 88% 76% 24% 12% Local National Note: Data shown for all airports responding to 2002 and 2003 surveys. 27

28 CONTRACTOR OUTREACH Survey Question #4-4 Does your program conduct contractor outreach? Percentage of Programs 80% 70% 60% 50% 40% 30% 20% 10% 0% 67% 68% 33% 32% Yes No Year Note: Data shown for all airports responding to 2002 and 2003 surveys. 28

29 CONTRACTOR DBE PARTICIPATION GOAL Survey Question #4-5 Does your program have a contractor DBE participation goal? 17% Yes No 83% Question 4-6: If your program has a DBE participation goal, what is the goal? The average contractor DBE participation goal for all respondents in both 2002 and 2003 is 13%. Note: Data shown for all airports responding to 2002 and 2003 surveys. 29

30 PRE-PROCUREMENT OF MATERIALS Survey Question #4-7 Does your program include pre-procurement of materials? 12% No Yes 88% Question 4-8: If your program includes pre-procurement of materials, what types of materials are pre-procured? Out of the three respondents that require preprocurement of materials, one respondent requires pre-procurement of windows while the other two require pre-procurement of windows and doors. Note: Data shown for all airports responding to the 2003 survey. 30

31 CONTRACT ENFORCEMENT Survey Questions #4-9 and 4-10 Has your program ever used Liquated Damages or other similar type of contract enforcement provision? 36% 64% Yes No Note 1: Out of the 65% percent of the responding airports that needed to use such provisions, the provisions were needed on an average of 18% of their contracts. Note 2: Data shown for only those airports responding to 2003 survey. 31

32 Program Treatments 32

33 PRIME AND SECONDARY WINDOW TREATMENTS Survey Questions # What types of windows is your program using? 100% 80% 60% 40% 20% 0% Metal Vinyl Wood Secondary Note: Data shown for only those airports responding to 2003 survey. 33

34 PRIME AND SECONDARY WINDOW TREATMENTS Survey Questions # How many types of prime window products does your program offer? 12% 20% One Prime Two Primes Three Primes 68% Note: Data shown for only those airports responding to 2003 survey. 34

35 PRIME ALUMINUM WINDOW MANUFACTURERS Survey Questions #5-1 Which manufacturers of aluminum prime windows does your program use? 10 Number of Respondents Devac Graham Milgard Peerless St. Cloud 0 Central Eastern Great Lakes New England Region Southern Southwest Western Pacific Note: Data shown for only those airports responding to 2003 survey. 35

36 PRIME VINYL WINDOW MANUFACTURERS Survey Questions #5-2 Which manufacturers of vinyl prime windows does your program use? 10 Number of Respondents Alpine Graham Harvey Milgard Republic Traco CDI Larson 0 Central Eastern Great Lakes New England Region Southern Southwest Western Pacific Note: Data shown for only those airports responding to 2003 survey. 36

37 PRIME WOOD WINDOW MANUFACTURERS Survey Questions #5-3 Which manufacturers of wood prime windows does your program use? 5 Number of Respondents Kolbe & Kolbe Marvin A-craft Lindsay Loewen Vetter Windsor H-window 0 Central Eastern Great Lakes New England Southern Southwest Western Pacific Region Note: Data shown for only those airports responding to 2003 survey. 37

38 SECONDARY WINDOW MANUFACTURERS Survey Questions #5-4 Which manufacturers of storm windows does your program use? 5 Number of Respondents Harvey Larson Mon-Ray Peerless Republic Wisperlight 0 Central Eastern Great Lakes New England Southern Southwest Western Pacific Region Note: Data shown for only those airports responding to 2003 survey. 38

39 PRIME AND SECONDARY DOOR TREATMENTS Survey Questions # What types of doors does your program use? 100% 80% 60% 40% 20% 0% Specialty Wood Wood Sliding Metal Metal Sliding Leaf Storm Sliding Storm Note: Data shown for only those airports responding to 2003 survey. 39

40 PRIME AND SECONDARY DOOR TREATMENTS Survey Questions # How many types of doors does your program offer? 100% 80% 60% 40% 20% 0% One Prime Type Two Prime Types Prime and Storm Note: Data shown for only those airports responding to 2003 survey. 40

41 LEAF WOOD DOOR MANUFACTURERS Survey Questions #5-5 Which manufacturers of leaf wood prime doors does your program use? 10 Algoma Eggers Number of Respondents Maiman Morgan Vancover Buell PEM Millwork Lambton Weyerhaeuser Therma-Tru 0 Central Eastern Great Lakes New England Region Southern Southwest Western Pacific JB Sash Linden National Mohawk Note: Data shown for only those airports responding to 2003 survey. 41

42 SLIDING WOOD DOOR MANUFACTURERS Survey Questions #5-6 Which manufacturers of sliding wood prime doors does your program use? 5 Number of Respondents Anderson Marvin Kolbe & Kolbe Pella 0 Central Eastern Great Lakes New England Southern Southwest Western Pacific Region Note: Data shown for only those airports responding to 2003 survey. 42

43 METAL LEAF DOOR MANUFACTURERS Survey Questions #5-7 Which manufacturers of metal leaf prime doors does your program use? 5 Number of Rerspondents Hess Larson Harvey Stanley Threma-Tru Horner Peachtree Peerless 0 Central Eastern Great Lakes New England Southern Southwest Western Pacific Benchmark Castlegate PEM Millwork Region Note: Data shown for only those airports responding to 2003 survey. 43

44 SLIDING METAL DOOR MANUFACTURERS Survey Questions #5-8 Which manufacturers of sliding metal prime doors does your program use? Number of Resapondents Century Hydro Al. / Wells Peerless Torrence Al. Mon-Ray SCS Larson Acadia 0 Central Eastern Great Lakes New England Region Southern Southwest Western Pacific Note: Data shown for only those airports responding to 2003 survey. 44

45 LEAF STORM DOOR MANUFACTURERS Survey Questions #5-9 Which manufacturers of leaf storm doors does your program use? Number of Respondents Harvey Hess Larson Mon-Ray Whisperlike SCS Peerless 0 Central Eastern Great Lakes New England Southern Southwest Western Pacific Region Note: Data shown for only those airports responding to 2003 survey. 45

46 SLIDING STORM DOOR MANUFACTURERS Survey Questions #5-10 Which manufacturers of sliding storm doors does your program use? 6 Number of Respondents Hydro Al. / Wells Mon-Ray Peerless Anderson Larson SCS 0 Central Eastern Great Lakes New England Southern Southwest Western Pacific Region Note: Data shown for only those airports responding to 2003 survey. 46

47 Additional Program Treatments 47

48 ADDITIONAL PROGRAM TREATMENTS Survey Questions # What other types of treatments does your program provide? No. Treatment % Yes % No No Response 6-1 Cosmetic Finishes 61.5% 30.8% 7.7% 6-2 Air Conditioning 73.1% 19.2% 7.7% 6-3 Supplemental Fresh Air 62.9% 26.9% 3.8% 6-4 Attic Insultation 88.5% 7.7% 3.8% 6-5 Wall Insulation 26.9% 61.5% 11.5% 6-6 Roof Treatments 26.9% 65.4% 7.7% 6-7 Ceiling Treatments 50.0% 42.3% 7.7% 6-8 Wall Treatments 34.6% 57.7% 7.7% 6-9 Chimney Baffles 53.8% 42.3% 3.8% 6-10 Fireplace Doors 53.8% 42.3% 3.8% 6-11 Carbon Monoxide Detectors 23.1% 69.2% 7.7% 6-12 Smoke Detectors 50.0% 46.2% 3.8% 6-13 Venting 26.9% 69.2% 3.8% Note: Data shown for only those airports responding to 2003 survey. 48

49 Code Compliance and Existing Deficiencies Issues 49

50 CODE COMPLIANCE AND DEFICIENCIES Survey Questions # What types of code compliance and existing deficiencies does your program fund to correct? No. Condition %Program % Homeowner No Response 7-1 Egress Windows 80.8% 11.5% 7.7% 7-2 Security Grilles at Egress Windows 19.2% 69.2% 11.5% 7-3 Electrical Upgrades 69.2% 23.1% 7.7% 7-4 Combustion Air 53.8% 46.2% 0.0% 7-5 Code Landings 15.4% 65.4% 19.2% 7-6 Code Railings 15.4% 73.1% 11.5% 7-7 Existing major deficiencies 0.0% 20.0% 80.0% 7-8 Preparing the home 0.0% 8.0% 92.0% Note: Data shown for only those airports responding to 2003 survey. 50

51 PREWORK ASSISTANCE Survey Question #7-10 Does your program provide funding assistance for homeowner pre-work? 3 2 Yes No No Response Note: Data shown for only those airports responding to 2003 survey. 20 Question 7-11: Does your program provide assistance and/or coordination with homeowners to perform homeowner pre-work? Two airports reported that they do assist and/or provide coordination with homeowners to perform homeowner pre-work. Question 7-12: If your program does provide funding assistance, what type of assistance is provided? Both of the airports that provide pre-work assistance use Community Block Grant Development Funds to fund this assistance. Question 7-13: Is homeowner pre-work assistance funding based upon income eligibility? Both airports that provide homeowner pre-work assistance base this assistance on income eligibility. 51

52 Future of Noise Impact Area, Eligibility and Funding 52

53 AIRPORT CHANGES Survey Question #8-1 What major changes is your airport anticipating? 35.00% 30.00% Percentage of airports 25.00% 20.00% 15.00% 10.00% 5.00% 0.00% None New Runway Runway Expansion Terminal Expansion Air Cargo Security Upgrades Master Plan No response Note: Data shown for all airports responding to 2002 and 2003 surveys. 53

54 SOUND INSULATION PRIORITY LEVEL Survey Question #8-2 What is the priority level for sound insulation at your airport? 14% 43% Low Medium High 43% Note: Data shown for only those airports responding to 2003 survey. 54

55 SOUND INSULATION PRIORITY vs FUNDING Survey Question #8-3 Do you see the pace of your sound insulation program changing given funding and priority factors? 24% 10% 66% No - No Impact Yes - Low Impact Yes - Moderate Impact Note: Data shown for only those airports responding to 2003 survey. 55

56 ESTABLISHMENT OF PROGRAM BOUNDARY Survey Question #8-4 How is your program s eligibility boundary established? Number of Respondents "humanized" contour buffer zone "humanized" contour and buffer zone strict contour - 60 DNL Strict contour - up to the 65 DNL/CNEL line Note: Data shown for only those airports responding to 2003 survey. 56

57 ESTIMATED HOMES WITHIN 60 Dnl/CNEL Survey Question #8-5 How many homes are within your program s 60dNL/CNEL? 10 Number of Respondents to to to to to to 700 Less than 100 More than 5000 Category Note: Data shown for only those airports responding to 2003 survey. 57

58 INSULATION WITHIN THE DNL/CNEL Survey Questions #8-6 Does your airport sound insulate structures within the DNL/CNEL contour? 1 4 No Response No Yes 21 Question 8-7: If your program treats within the DNL/CNEL, what is the source of the funding for these treatments? The only airport that is sound insulating inside the contours is using a combination of PFC s and FAA grants to fund this effort. Question 8-8: If your program does not treat within the DNL/CNEL, does it have plans to treat this area in the future? 15% of the respondents stated that they do plan on treating within the 60 DNL/CNEL contour in the future. Note: Data shown for only those airports responding to 2003 survey. 58

59 COMPATIBILITY PLAN UPDATES Survey Question #8-9 When does your program plan to update its compatibility plan? Number of Respondents In five years In four years In three years In two years It's been updated recently Within the year Category Note: Data shown for only those airports responding to 2003 survey. 59

60 NOISE EXPOSURE MAP Survey Question #8-10 What year is your current Noise Exposure Map based on? 5 Number of Respondents Year Note: Data shown for only those airports responding to 2003 survey. 60

61 ANTICIPATED PROGRAM COMPLETION Survey Question #8-11 Does your program have a targeted end date to complete sound insulation? 15% 42% No Response No Yes 43% Note: Data shown for only those airports responding to 2003 survey. 61

62 ANTICIPATED PROGRAM COMPLETION Survey Question #8-12 What year is your program scheduled to be completed? Number of Respondents Year Note: Data shown for only those airports responding to 2003 survey. 62

63 PROGRAM FUNDING Survey Question #8-13 FAA funding as a percentage of your program s funding? 10 9 Number of Respondents Typical 80 / 20 split Greater than 80% Less than 80% Category Note: Data shown for only those airports responding to 2003 survey. 63

64 PROGRAM FUNDING Survey Question #8-14 If your program receives grant funding, is a matching amount required? 23% 50% 27% No Response No Yes Note: Data shown for only those airports responding to 2003 survey. 64

65 PROGRAM FUNDING Survey Question #8-15 If your program provides matching amounts to receive grant funding, what is the percentage match required? Number of Respondents % 20% 7% Matching Amount Required Note: Data shown for only those airports responding to 2003 survey. 65

66 PROGRAM FUNDING Survey Question #8-16 What is the source of the program s matching funds? 10 9 Number of Respondents Airport General Revenue Funds Homeowners Non-Airport public funds PFCs Source of Matching Funds Note: Data shown for only those airports responding to 2003 survey. 66

67 ACQUISITION EFFORTS Survey Questions #8-17 Does your program acquire properties as part of its mitigation effort? No Response No Yes Note: Data shown for only those airports responding to 2003 survey. 67

68 ACQUISITION EFFORTS Survey Questions #8-18 How does your program handle acquired structures? Number of Respondent Acquisition and redevelopment Demolish Re-sell and move structure Re-sell with avigation easement Sound insulate and re-sell with avigation easement Category Note : Data shown for only those airports responding to 2003 survey. 68

69 Program Evaluation 69

70 SATISFACTION SURVEYS Survey Questions #9-1 Does your program conduct homeowner satisfaction surveys? 12% 12% No response No Yes 76% Note : Data shown for only those airports responding to 2003 survey. 70

71 PROGRAM ISSUES Survey Question #9-2 What issues are facing your program? 60% 50% 48% 40% 38% 30% 31% 22% % 10% 10% 11% 3% 4% 17% 15% 0% Community Relations Consultant Services Contractors Funding Product Suppliers Note 1: Other 2003 issues identified: FAA Policy Interpretations, Lack of Homeowner Participation and Davis Bacon Act Note 2: Comparison is based on all 2002 and 2003 survey respondents 71

72 PROGRAM EVALUATION: WHAT WORKS WELL? Survey Question #9-3 Which elements of your program work particularly well and have been key to its success? Access to contractors Awards Better controls over GC Consistent funding Established program Experienced team HO communications HO select contractor Innovation Local Project Office Local support Owner support Single homes Small team approach Note: Comparison is based on all 2002 and 2003 survey respondents 72

73 PROGRAM EVALUATION: AREAS TO IMPROVE? Survey Question #9-4 Which elements of your program would you do differently or want to improve upon? Attracting DBE Bidding process Funding Homeowner communication Homeowner participation Improved FAA Guidelines More efficient process Not enough bidders Nothing Product selections Sharing of RSIP knowledge Warranty Issues Note: Comparison is based on all 2002 and 2003 survey respondents 73

74 Survey Evaluation 74

75 SURVEY EVALUATION Survey Question #10-1 Do the survey questions cover the range of issues that impact your program and are a concern to you? 15% No Response Yes 85% Note : Data shown for only those airports responding to 2003 survey. 75

76 SURVEY EVALUATION Survey Question #10-2 Are there topics, specific questions or general suggestions that you would like to see addressed in future surveys? The following 4 questions were suggested to be added to the next survey: 1. What is the average construction period for a single family home, apartment building (per unit) and condominium (per unit)? 2. How does the cost per home (all costs, not just construction) compare to the size of the Bid Group? 3. How does your airport handle homes within the eligible noise contour which test at 45db or lower pre-mod noise levels? 4. In determining interior noise levels, does your airport use 1 digit incremental noise contours or do you round up? Note : Data shown for only those airports responding to 2003 survey. 76

77 SURVEY EVALUATION Survey Question #10-3 Was filling out the survey user-friendly? 15% No Response Yes 85% Note : Data shown for only those airports responding to 2003 survey. 77

78 The End 78