Quarter: Select data cumulative across all services: A. Demographics Categories Baseline Actual Total # for period

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1 Quarter: Select data cumulative across all services: A. Demographics Categories Baseline Total # for period 60 Age < % 17% % 50% % 33% % 0% Gender Male 37 60% 62% Female 23 40% 38% Race Black 40 75% 67% White 20 25% 33% Other 0 0% 0% County Autauga 18 5% 30% Chilton 11 0% 18% Dallas 25 38% 42% Lowndes 0 7% 0% Marengo 5 15% 8% Perry 0 2% 0% Wilcox 1 33% 2% Other 0 0% 0% TOTAL % 100% B. Barriers Categories Baseline Disability MR 18 48% 30% LD 9 23% 15% MI 13 13% 22% CP 3 0% 5% Visual 1 2% 2% Hearing 0 1% 0% Ortho 4 5% 7% Other 12 8% 20% TOTAL % 100% Transportation Yes 15 25% 25% C. Severity Factors Categories Baseline Benefit Achievers Coded SD Yes 43 60% 72% % indicated as 41 75% 57% BA 72

2 SECTION 1 Report Date: October 15, 2015 Delivery Specific Outcomes Quarter: Work Adjustment Sec. 1: SPECIFIC OUTCOMES Effectiveness Indicators Objectives Indicator Who to Tranfer to Community Based s Obtain employment Move into CB services Exit WA into Employment # terminated Transfer to CB # terminated employed Wrk Adj Wrk Adj 25% 44% 50% 0% Transfer to other program Transfer to Cahaba/Goodwill/ot her service program # terminated Transfer to other program Wrk Adj 15% 0% Ed/Vocat. Program return to school or vocational school # terminated Ed/Voc Wrk Adj 2% 11% Efficiency Indicators Objectives Indicator Who to Cost per individual as determined by income generated by each referral Limit Cost Per Benefit Achiever Decrease Cost Per Non-Benefit Achiever Average cost per PER04 sheet Average cost per PER04 sheet Wrk Adj benefit achievers Wrk Adj nonbenefit achievers Closure $2,000 $1,422 Closure $1,500 $2,087 Access Indicators Objectives Indicator Who to Length of time from referral to service entry No more than 10 days from referral to intake # of days elapsed from referral to service entry All service entries for Wrk Adj Beginning of <10 days 9.25 Satisfaction Indicators Objectives Indicator Who to Persons Served Other Stakeholders Maintain high satisfication with services provided Maintain high satisfication with services provided Indicate Satisfaction on feedback form Indicate Satisfaction on follow-up questionnaire Indicate satisfaction with services on feedback questionnaire All Wrk Adj clients Random sampling of Wrk Adj Clients Referring ADRS counselors 3-6 mo post exit 90% 100% 90% 100% Annual 95% 90% Sec. 2: Demographics, Extenuating and Influencing Factors

3 A. Demographics Categories Baseline Total # for period 10 Age < % 30% % 70% % 0% 61+ 0% 0% Gender Male 6 63% 60% Female 4 37% 40% Race Black 10 90% 100% White 0 10% 0% Other 0 0% 0% County Autauga 0 0% 0% Chilton 0 0% 0% Dallas % 100% Lowndes 0 0% 0% Marengo 0 0% 0% Perry 0 0% 0% Wlcox 0 0% 0% Other 0 0% 0% TOTALS % 100% B. Barriers Categories Baseline Disability MR 6 47% 60% LD 1 40% 10% MI 0 2% 0% CP 1 0% 10% Visual 0 2% 0% Hearing 0 2% 0% Ortho 0 5% 0% Other 2 2% 20% TOTALS % 100% Transportation Yes 0 0% 0% C. Severity Factors Categories Baseline Coded SD Yes 7 95% 70%

4 Sec. 3: Business Function Area of Concern Objective Indicator Who/Where to Baseline Wk Adj funding Maintain enrollment to support staffing costs Avg daily attendance All Wk Adj clients Balance transportation costs Maintain enrollment to support transportation costs Avg daily attendance All Wk Adj clients Sec. 4: Supplemental & Extenuating Circumstances Number Closed: 8 Supplemental Factors Measures Baseline Benefit Achievers % indicated 4 75% 50% Extenuating Factors Baseline Work adjustment essentially shut down for June - July for Youth Boot Camp classes. Sec 5: Summary Analysis, Recommendations, Actions Pending Narrative Summary Work Adjustment continues to be greatly underutilized. Due to the need for ADRS to fund more 'Student' programs, curriculum from boot camps and other job readiness classes might be pulled into a similar job readiness boot camp for students during the school year. The class will still be utilized for existing purpose until those programs are approved by ADRS. Recommendations Continue pursuing idea with counselors for having clients considered for PWE to be run through 2 week prep program in WA prior to starting PWE. Also utilize for traditional job readiness for clients referred for community based services who are identified as needing additional preparation/documentation.

5 Action Plan See recommendations above.

6 SECTION 1 Report Date: October 15, 2015 Delivery Specific Outcomes Quarter: Community Based Sec. 1: SPECIFIC OUTCOMES Effectiveness Indicators Objectives Indicator Who to Obtain employment Exit into Employment # terminated employed CB clients 60% 50% Transfer to other program Transfer to Cahaba/Goodwill/ot her service program # terminated Transfer to other program CB clients 15% 2% Ed/Vocat. Program Obtain Reasonable Competitive Wage return to school or vocational school Obtain employment above minimum wage # terminated Ed/Voc wages for CB clients in 26 closure CB clients CB clients 2% 0% $8.00 $7.54 Efficiency Indicators Objectives Indicator Who to Cost per individual as determined by income generated by each referral Limit Cost Per Benefit Achiever Decrease Cost Per Non-Benefit Achiever Average cost per PER04 sheet Average cost per PER04 sheet CB benefit achievers CB non-benefit achievers $2,000 $1,922 $1,500 $2,798 Access Indicators Objectives Indicator Who to Length of time from referral to service entry No more than 10 days from referral to intake # of days elapsed from referral to service entry All service entries for CB Beginning of <10 days Satisfaction Indicators Objectives Indicator Who to Persons Served Other Stakeholders Maintain high satisfication with services provided Maintain high satisfication with services provided Indicate Satisfaction on feedback form Indicate Satisfaction on follow-up questionnaire Indicate satisfaction with services on feedback questionnaire All CB clients Random sampling of CB Clients Referring ADRS counselors 3-6 mo post exit 90% 85% 90% 92% Annual 95% 94%

7 Sec. 2: Demographics, Extenuating and Influencing Factors A. Demographics Categories Baseline Total # for period 50 Age < % 14% % 46% % 40% % 0% Gender Male 31 51% 62% Female 19 49% 38% Race Black 30 70% 60% White 20 30% 40% Other 0 0% 0% County Autauga 18 35% 36% Chilton 11 10% 22% Dallas 15 25% 30% Lowndes 0 2% 0% Marengo 5 20% 10% Perry 0 4% 0% Wilcox 1 4% 2% Other 0 0% 0% TOTAL % 100% B. Barriers Categories Baseline Disability MR 12 35% 24% LD 8 15% 16% MI 13 25% 26% CP 2 0% 4% Visual 1 2% 2% Hearing 0 1% 0% Ortho 4 10% 8% Other 10 12% 20% TOTAL % 100% Transportation Yes 15 50% 30% C. Severity Factors Categories Baseline Coded SD Yes 36 85% 72%

8 Sec. 3: Business Function Area of Concern Objective Indicator STEPS funding Caseword overload Maintain monthly STEPS billing at rate to support program Total STEPS billing per CRP spreadsheet Who/Where to ALL STEPS clients Maintain workable staff:client ratio Staff count All CB Clients Baseline (in K) $30,000/m $30k $ :01 15:01 8:01 Sec. 4: Supplemental & Extenuating Circumstances Number Closed: 64 Supplemental Factors Measures Baseline Benefit Achievers % indicated at termination % 58% Extenuating Factors Baseline Unemployment rates continue to be a factor. Increase in referrals through the year helped boost placement rates, but would have been better with sufficient referrals in 1st quarter. Sec 5: Summary Analysis, Recommendations, Actions Pending Narrative Summary Numbers of employed terminations and employed closures were much better in the last half of the year, in spite of a significant loss of referrals in the first quarter. We still have a gap in our actual performance and our projected performance per the agreement with ADRS; we have to maximize those outcomes to receive the full set-aside funding for the program. Changes in leadership on our end and supervisory changes by ADRS have achieved good results based on referrals and outcomes. Recommendations Continue efforts to increase productivity with individual caseloads and improve placement numbers. Marengo county especially needs improvement in referrals and outcomes. Budget changes for the next year will put more emphasis on renewing Evaluation program, but will still rely heavily on maximum outcomes from Community Based employment services.

9 Action Plan Continue to promote PWE's as an avenue to employment; work with counselors to maintain even stream of referrals to prevent slow periods of production.

10 SECTION 1 Report Date: October 10, 2014 Delivery Specific Outcomes Quarter: EVALUATION Sec. 1: SPECIFIC OUTCOMES Effectiveness Indicators Objectives Indicator Who to All entries for Evaluation services complete evaluation Complete Evaluation # terminated Assessment Complete Evaluation referrals only Efficiency Indicators Objectives Indicator Who to Cost per individual as determined by income generated by each referral Increase Cost Per Benefit Achiever Decrease Cost Per Non-Benefit Achiever Average $ generated by Evaluation referals Average $ lost by Evaluation referals who do not complete program Evaluation referrals who complete evaluation Evaluation referrals who do not complete evaluation Access Indicators Objectives Indicator Who to Length of time from referral to service entry No more than 10 days from referral to intake # of days elapsed from referral to service entry All service entries for Evaluation Beginning of Satisfaction Indicators Objectives Indicator Who to Persons Served Other Stakeholders Maintain high satisfication with services provided Maintain high satisfication with services provided Indicate Satisfaction on feedback form Indicate satisfaction with services on feedback questionnaire All Evaluation clients Referring ADRS counselors Annual Sec. 2: Extenuating and Influencing Factors A. Demographics Categories Age Total # for period 5

11 < Gender Male 4 Female 1 Race Black 3 White 2 Other 0 TOTAL 5 County Autauga 0 Chilton 0 Dallas 1 Lowndes 0 Marengo 3 Perry 1 Wilcox 0 Other 1 TOTAL 6 B. Barriers Categories Disability MR 1 LD 0 MI 2 CP 0 Visual 0 Hearing 0 Ortho 1 Other 1 TOTAL 5 C. Severity Factors Categories Transportation Yes 3 Coded SD Yes 3 Sec. 3: Business Function Area of Concern Objective Indicator Who/Where to

12 Eval Dept funding Percentage of Eval funding achieved income as percentage of budget Eval Dept 100% Eval Dept revenue Limit # of Eval noshows % shown on service spreadsheet All Eval referrals <8% Sec. 4: Supplemental & Extenuating Circumstances Number closed: 9 Supplemental Factors Measures Benefit Achievers % indicated as BA 9 Extenuating Factors Timing of school evals often impacts service entry and no-shows Percentage of school evals to total number of eval referrals Sec 5: Summary Analysis, Recommendations, Actions Pending Narrative Summary Evaluation referrals have remained scarce since the last quarter of FY As ADRS referrals sho improvement and the level of funding provided in the ADRS CRP budget for Evals is not enough to department on it's own, the Evaluator position was not re-filled following the retirement of our p present, the Administrator is handling any Eval referrals or they are being farmed out to ES Centr Findings In budget preparation, the only way to maintain the evaluation department was to continue to ti Work Adjustment. However, referrals to Work Adjustment have been as flat as Eval referrals. Th budget projections to fund a fully functining evaluation department. Recommendations At present the Administrator is handling any evaluation referrals. Some more recent referrals ha ES Central. Evaluation as a stand alone service will effectively cease barring significant changes in ADRS.

13 Action Plan

14 100% 100% $600 $600 $0 $ - <10 days % 100% 95% 100 Baseline

15 75% 20% 15% 60% 9% 20% 1% 0% 60% 80% 40% 20% 95% 60% 5% 40% 0% 0% 100% 100% 5% 0% 0% 0% 38% 20% 7% 0% 15% 60% 2% 20% 33% 0% 0% 20% 100% 120% Baseline 23% 20% 48% 0% 13% 40% 0% 0% 2% 0% 1% 0% 5% 20% 8% 20% 100% 100% 25% 60% Baseline 55% 60% Baseline

16 50% 20% 10% 0% Baseline 100% 100% Baseline 15% 0% howed no sign of o sustain that previous Evaluator. At ral. ie it more directly to There is no way given ave been farmed out to n service referrals from

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