Marketing & Communications Effectiveness Summary Count and Percent
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- Amberly Edwards
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1 1. To which of the following do you belong? Administration/Staff % Faculty % 2. Over the past six months, have you contacted the Office of Marketing & Communications for any service, assistance or information? Yes % No (Skip to Question 6) % 3. About how long did it take the Office of Marketing & Communications to respond to your request? (Not Answered) % a. Immediately % b. In one hour or less % c. Two to four hours % d. One day % e. Several days % g. I did not receive a response % 4. Did the time required to complete your request meet your needs? (Not Answered) % a. My request was completed faster than I required % b. My request took longer to complete than I required % c. I really had no specific time requirements % March 21, 2011 Page 1 of 7
2 5. How satisfied were you with the service you received? (Not Answered) % a. Very satisfied % b. Satisfied % c. Neither satisfied nor dissatisfied % d. Dissatisfied % 6a. Are you aware of the newspaper articles in the Daily Citizen News? Very Aware % Somewhat Aware % Not Very Aware % Not Aware % 6b. Are you aware of the newspaper articles in outlying county papers? Very Aware % Somewhat Aware % Not Very Aware % Not Aware % 6c. Are you aware of the newspaper articles in the Chattanooga Times Free Press? Very Aware % Somewhat Aware % Not Very Aware % Not Aware % March 21, 2011 Page 2 of 7
3 6d. Are you aware of the brochures, forms, handouts, invitations, postcards, posters, programs, etc.? Very Aware % Somewhat Aware % Not Very Aware % Not Aware % 6e. Are you aware of the photography for news releases, publications, and the web as requested? Very Aware % Somewhat Aware % Not Very Aware % Not Aware % 6f. Are you aware of the E-Brochure for Enrollment Services? Very Aware % Somewhat Aware % Not Very Aware % Not Aware % 6g. Are you aware of the web re-design & management? Very Aware % Somewhat Aware % Not Very Aware % Not Aware % March 21, 2011 Page 3 of 7
4 6h. Are you aware of the Bulletin Board weekly e-newsletter? Very Aware % Somewhat Aware % Not Very Aware % 6i. Are you aware of the e-quill monthly newsletter? Very Aware % Somewhat Aware % Not Very Aware % 6j. Are you aware of the Discover Dalton State (twice yearly recruitment magazine)? Very Aware % Somewhat Aware % Not Very Aware % Not Aware % 7a. Please rate the quality of the newspaper articles in the Daily Citizen News. (Not Answered) % Excellent % Good % Fair % Poor % March 21, 2011 Page 4 of 7
5 7b. Please rate the quality of the newspaper articles in outlying county papers. (Not Answered) % Excellent % Good % Fair % Poor % 7c. Please rate the quality of the newspaper articles in the Chattanooga Times Free Press. (Not Answered) % Excellent % Good % Fair % Poor % 7d. Please rate the quality of the brochures, forms, handouts, invitations, postcards, posters, programs, etc., as requested. (Not Answered) % Excellent % Good % Fair % 7e. Please rate the quality of the photography for news releases, publications, and the web as requested. (Not Answered) % Excellent % Good % Fair % Poor % March 21, 2011 Page 5 of 7
6 7f. Please rate the quality of the E-Brochure for Enrollment Services. (Not Answered) % Excellent % Good % Fair % Poor % 7g. Please rate the quality of the web re-design & management. (Not Answered) % Excellent % Good % Fair % Poor % 7h. Please rate the quality of the Bulletin Board weekly e-newsletter. (Not Answered) % Excellent % Good % Fair % 7i. Please rate the quality of the e-quill monthly newsletter. (Not Answered) % Excellent % Good % Fair % March 21, 2011 Page 6 of 7
7 7j. Please rate the quality of the Discover Dalton State (twice yearly recruitment magazine). (Not Answered) % Excellent % Good % Fair % Poor % March 21, 2011 Page 7 of 7
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