Aegon Platform Getting started

Transcription

1 Aegon Platform Find out how Aegon Platform users in your firm should be set up. Discover how to access your account and start using the new functionality. This information is for intermediaries only. It mustn t be distributed to, or relied on by, customers. The screens shown are for demonstration purposes only. They may vary from the final screens.

2 Contents Contents Our vision Aegon Platform products Fees and charges Getting access - day one Navigating the Aegon Platform Key dates User roles Managing cash

3 ``` 3 Our vision

4 Our vision To become the best digital solutions provider for intermediaries 4 Scale to create sustainability, efficiency and commitment to development investment Best of both business people - implementation support and coverage Global status enables primary regulatory engagement - ability to represent intermediaries interests Fund sourcing and commercials to create value for your clients Commitment to share the benefits of scale to drive platform costs down Supporting the transition to digital and new model advice Pensions and retirement expertise and capability Multi-channel optionality for intermediaries Award-winning digital approach enabling intermediary businesses Supporting diverse business models Connectivity with leading backoffice providers Investments expertise and capability

5 The best of Aegon and Cofunds 5 Deliver next generation Aegon digital solutions Future state digital solution: Seamless transition No advice point trigger No transfer needed Online straight through..processing Adviser charging flexibility Equities and investment trusts Small and medium-sized enterprise workplace proposition Income drawdown Legacy valuations and core transactions maintained Pre-funded tax relief Intuitive modern client portal Dual branding of customer portal Improved data and reporting Flexible tax-efficient cash flow Pre-funded switches Fund sourcing Debit card payments Intermediary and client portals More charges and fees flexibility

6 6 Getting access - day one

7 Signing in for the first time Following the upgrade you ll need to activate your account to access the Aegon Platform. To activate your account follow the Aegon Platform link on the Cofunds login page and follow the steps below: 7 Enter your existing Cofunds details. You ll then be asked to update your security details. Create a new password. Confirm your address - if we already have your address on record. Provide your address - if we don t already have your address on record please note, each user will need a unique address). Create a PIN. We ll then activate your account. Your Cofunds IFA authorisation code and memorable date are no longer needed. If you use Unipass you can link your Unipass account to the Aegon Platform.

8 Signing in for the first time 8

9 ``` 9 User roles

10 User roles and access levels 10 Intermediary or paraplanner transact Firm administrator primary role, responsible for setting up and managing all users in the firm Portfolio manager Intermediary or paraplanner view only Report Zone MI - available to multiple roles DFM user or administrator Take a look at the User roles and responsibilities guide to see the permissions and exclusions for each user.

11 User roles and permissions Moving existing users to new roles 11 User Role in firm Cofunds role New Aegon Platform role Steve Business owner Access level 2 Intermediary view only Debbie Adviser Access level 4 Intermediary transact or view only David Paraplanner Access level 3 Paraplanner transact or view only Natalie Office manager Segment administrator Firm administrator or paraplanner Asif Administration staff Access level 3 Paraplanner - transact Harry Investment specialist Access level 3 Portfolio manager Jenny Office junior Access level 3 Paraplanner view only

12 12 Aegon Platform products

13 Products 13 Aegon Platform ISA GIA SIPP Offshore bond (paper application)

14 14 Navigating the Aegon Platform

15 Intermediary dashboard 15 We ve designed the dashboard to work for you and it s fully responsive - so you can view it on your mobile device. The client search tools have been enhanced there s now a number of ways to search for clients. Model portfolios, fund panels, the Research Centre, Report Zone and CGT tool can be accessed from the dashboard. Paraplanners don t need to select an intermediary before searching or transacting.

16 Intermediary dashboard 16 The Aegon Platform is fully responsive, so can be viewed on desktops, tablets and mobile devices.

17 Client and product summary 17 Client contact details are displayed. Product information is easy to understand at a glance. Top-up and switches are easily accessible from the client summary screen.

18 Client and product summary 18

19 Client and product summary 19

20 20 Managing cash

21 Changes to cash management What s changed? All products have a cash facility with no minimum cash holding: 21 - The Cofunds cash account has been replaced by the GIA cash facility. - The ISA Cash reserve has been replaced by the ISA cash facility. Sale for Regular Payment has been replaced by an automatic sell down from the largest available fund in the product. You can: - select nominated funds to sell from, or - set up a recurring switch from a nominated fund. You can also choose to set up auto-rebalancing to manage cash.

22 Charging on cash What s changed? 22 There s no margin taken from any interest earned in the product s cash facility. Cash held within the cash facility of any product attracts interest at a gross rate of Bank of England base rate less 0.05%. Charges are calculated on total value of the product, including the cash facility.

23 Managing cash There are five ways to manage cash within a product: We ll automatically sell the correct amount from the largest available fund. 2. Nominate a fund to sell down from an existing product wrapper this will ring fence the cash to cover charges. 3. Recurring switch to cash instruction the cash won t be ring-fenced. 4. Online switch to cash top up cash whenever it s needed. 5. Auto rebalance choose to rebalance your client s investment back to the current investment strategy. Remember to turn off the auto rebalance before a switch, unless you want your client s investments rebalanced back to the original investment strategy.

24 24 Fees and charges

25 Fees and charges - payment options 25 Product level GIA GIA direct debit for cash Product charges paid from the product s cash facility: Platform charge Adviser charges DFM fees Service charges SIPP drawdown charge Selected product charges paid from the GIA cash facility: ISA, GIA and SIPP xxplatform charge All adviser charges All service charges All DFM fees SIPP drawdown charge Selected product charges paid from the GIA cash facility topped up by monthly direct debit: ISA,GIA and SIPP platform xxcharge All adviser charges All service charges All DFM fees SIPP drawdown charge

26 26 Key dates

27 Key dates 27 Action Date Adviser charges Ongoing charges are deducted on the first working day of the month 1 and will be paid on the following Monday. Initial / ad hoc fees paid each Monday. All paid by BACs. Regular contributions From 1 st to 28 th of the month. Maximum flexibility around collection. Regular withdrawals SIPP drawdown income on 9 th, 18 th or 27 th of the month. ISA / GIA withdrawals on 9 th, 18 th or 27 th of the month. Client income payments can all be made on the same day. Consolidated natural income Paid on 12 th of the month. Recurring switch (into cash or from cash) Switched on 9th or 22nd of the month. 1 If no cash is available to pay ongoing fees we ll sell down to pay the fees and payment will be made when funds are available.

28 28 Visit cofunds.co.uk/upgrade for more information. Aegon is a brand name of both Scottish Equitable plc (No. SC144517) registered in Scotland, registered office: Edinburgh Park, Edinburgh EH12 9SE, and Cofunds Limited, Registered in England and Wales No , registered office: Level 43, The Leadenhall Building, 122 Leadenhall Street, London, EC3V 4AB. Both are Aegon companies. Scottish Equitable plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Cofunds Limited is authorised and regulated by the Financial Conduct Authority. Their Financial Services Register numbers are and respectively Aegon UK plc RTL379276/02/18