Shell Advance Advance2Langkawi Contest

Transcription

1 Shell Advance Advance2Langkawi Contest Organiser: Shell Malaysia Trading Sdn Bhd ( SMTSB ) 1. The Shell Advance Advance2Langkawi ( Contest ) period runs from 23 October 2015 till 31 December 2015 (11:59 PM) in Malaysia. 2. This Contest is open to Malaysian Residents, 21 years old and above ( Eligible Participants ), with the exception of the following: a. Permanent and/or contract employees ( Employees ) of Shell Malaysia Trading Sdn. Bhd. ( SMTSB ) and its subsidiaries and related companies, and their immediate family members i.e. spouses, children, parents, brother and sisters ( immediate family members ). b. Service Providers engaged by SMTSB (e.g. advertising agencies, promotions agencies, printing company and event management agencies) and their employees and immediate family members. c. Dealers or distributors of SMTSB products (i.e. Shell Petrol Station Retailers and dealers/distributors of any Shell products and their Employees and their Employee s immediate family members). 3. All disputes shall be resolved at the sole discretion of SMTSB. SMTSB s decision shall be final and no correspondence or appeals shall be entertained. 4. SMTSB reserves the right at its absolute discretion to vary, delete or add to any of these Terms and Conditions without prior notice. 5. These Terms and Conditions, as may be amended from time to time pursuant to clause 4 above, shall prevail over any provisions or representations contained in any other promotional material advertising this Contest. 6. In the event of any inconsistencies, conflicts, ambiguity or discrepancies between the English, Bahasa Malaysia and Chinese version of these Term and Conditions, the English version shall prevail. 7. By submission of contest entries via photos on Facebook, Twitter or Instagram the eligible participant is deemed to have agreed to a. Participating in the Contest; b. Be bound by the Terms and Conditions herein, including the decisions of SMTSB concerning this Contest; and c. The Privacy Policy contained this Terms and Conditions.

2 8. SMTSB reserves the right to cancel, terminate or suspend this Contest without prior notice. For the avoidance of doubt, cancellation, termination or suspension by SMTSB of this Contest shall not entitle any party to any claim or compensation against SMTSB for any and all losses or damage suffered or incurred by Shell customers as a direct or indirect result of the act of cancellation, termination or suspension. 9. In no event will SMTSB be liable for any loss or damages including without limitations, loss of income, profits or goodwill, direct or indirect, incidental, consequential, exemplary, punitive or special damages of any party including third parties howsoever arising whether in contract, tort, negligence or otherwise, in connection with this Contest, even if SMTSB has been advised of the possibility of such damages in advance, and all such damages are expressly excluded. 10. The Contest Period submission deadline is 31 December 2015 (11:59 PM) in Malaysia. 11. To be in the running to win, participants are required to: i) Take a photo of their most memorable bike roadtrip moment ii) Post a photo along with a caption and hashtag, #Advance2Langkawi iii) Photos are to be posted using the eligible participant s Facebook, Twitter or Instagram account iv) Set their photo post status to public for tracking purposes 12. Eligible Participants can submit more than 1 photo entry within the Contest Period. 13. Eligible photo submissions will be judged based on three criteria: i) creativity of photo, ii) photo caption and iii) usage of #Advance2Langkawi hashtag 14. Winning Participants will be notified via telephone call and/or . Details of venue, dates and times for prize collection shall be informed via telephone call. SMTSB does NOT use text messages to communicate to winners. 15. Winning Participants who have been successfully handpicked and contacted will undergo a screening process to determine if they meet the following criteria: i) Bikes engines that are 250cc and above only ii) Bikes that are 5 years and below of age iii) Bike model and type iv) Overall roadworthiness of bike

3 16. If all of the criteria stated in Clause 15 above are met, a second assessment will be conducted whereby the Winning Participants will be required to bring their bikes to Shell s Authorized Advance Workshop for a proper bike inspection. If we are advised by the mechanic s at Shell s Authorized Advance Workshop that the components of the bike are required to be repaired or replaced before partaking on the all-expense-paid road trip to Langkawi, such Winning Participant is required to repair or replaced such parts. The costs and expenses to cover the aforementioned repair or replacement of part will be solely borne by the Winning Participant and Shell will not cover any of such costs and expenses. 17. SMTSB reserves the right at its absolute discretion to deny any of the Winning Participants who do not meet any of the criteria stipulated in Clause 15 and Clause 16 above from claiming the Contest Prize (as defined in Clause 20 below) (hereinafter referred to as Affected Winning Participants ). In such event, SMTSB will not substitute the Contest Prize in any form and the Affected Winning Participants will not be entitled to transfer the Contest Prize to his or her nominated person(s) and/or substitute the Contest Prize in any form including but not limited to cash. STMSB further reserves the right replace the Affected Winning Participants with another Eligible Participant. 18. SMTSB Support Team shall make two attempts to contact winners via Facebook, Twitter or Instagram private message to obtain the eligible winner s personal contact details. Winner s announcement will be published on Should the first attempt to call the eligible winners fail, i.e. no reply, telephone number not in service, no connection etc, another two (2) attempts will be made within the next four (4) hours. Where such further attempts are unsuccessful, SMTSB and its appointed agency reserve the right to select another eligible winner in place of the eligible winner which could not be contacted and the same process will be repeated until a New Winner is determined. 20. The Contest Prizes are: i) 5 winners will be entitled to an all-expense-paid road trip to Langkawi under which: a. 5 winners will be able to nominate a friend/partner to accompany them during the course of the 4day/3night road trip to Langkawi b. The all-expense paid roadtrip will only cover only the following items: i) accommodation, ii) fuel, iii) oil filter and iv) motorcycle lubricant (Shell Advance Ultra) c. Primary mode of transportation will solely be via bike and only using the winner s personal bike ii) SMTSB and its appointed agency will not be accountable/will not cover expenses for the following before, during or after the duration of the roadtrip: a. Issues that arise that are mechanical, electrical and/or technical-related that include and not limited to: i) Faulty or defective motorcycle engine ii) Engine oil leaks

4 iii) Worn out spark plug(s) iv) Clutch failure v) Gearbox failure vi) Alternator failure vii) ECU failure viii) Flat or punctured tyre 21. SMTSB and its appointed agency will ensure to undertake and prepare necessary safety measures and precautions only during the roadtrip by ensuring: i) A support vehicle to accompany the convoy ii) Schedule intermittent rest stops at every 150KM 200KM at selected rest stations or preferably designated Shell retail station iii) Identified hospitals along the course of the road trip route to anticipate unforeseen or anticipated personal injuries and/or accidents 22. Prizes are not transferable or exchangeable for cash or any other products. However, SMTSB reserves the right to offer alternatives at any time without prior notice at its sole discretion.

5 Privacy Policy ANNEXURE 1. This privacy policy sets out how SMTSB uses and protects any information provided when entering this program. 2. SMTSB may change this policy from time to time by updating this Terms and Conditions without prior notice. 3. Your personal data (including name, address, telephone number and ) provided to SMTSB through your participation in this program, may be processed by SMTSB, its subsidiaries and related companies, or on behalf of SMTSB, for the following purposes: (a) For internal record keeping. (b) To improve Shell products and services. (c) To send promotional s about new products, special offers or other information which Shell customers may be interested to know. (d) To contact Shell customers for market research purposes via , phone, fax or mail. (e) For direct marketing purpose as SMTSB, its subsidiaries or related companies deems fit, without further notice or compensation. 4. In order to do the above, SMTSB may utilize a third party contractor or agent to handle or process the data collected. 5. By submitting your personal data to participate in this program, you: (a) Declare that you have read, understood and accepted the statements set out in this privacy policy. (b) Declare that the information provided to SMTSB in your submission is accurate, complete and true. (c) Are giving your consent to the processing of your personal data that is being processed, or that is to be collected and further processed by us. (d) Consent to the transfer of your data between SMTSB, its subsidiaries or related companies, and/or third parties processing your data on behalf of SMTSB in the manner and to the extent described in this privacy policy, irrespective of their location. (e) Consent to the transfer of your data to locations outside of Malaysia or disclosure to our business partners and/or service providers, who may be located within or outside Malaysia. 6. SMTSB, its subsidiaries or related companies and their third party contractors or agents may reproduce and distribute the eligible participant s photograph, image or likeness and/or name, quotes, identification number and/or city of residence, without compensation for any purpose which

6 it deems fit in the conduct of its business, including without limitation the promotion, marketing, advertising or publishing of the participant s image or likeness in relation to this program. 7. Eligible participants may choose to restrict the processing of their personal data in the following ways: (a) Decline from participating in this program. (b) At any time after the entry of this program, by writing to the address set out below. 8. A request to access, update or correct any information should be directed to SMTSB in writing at the address set out below. Attention: Brand and Communications Marketing Manager, Lubricants Department 33 rd Floor, Shell Malaysia Trading Sdn Bhd, Menara Shell, No. 211, Jalan Tun Sambanthan, Kuala Lumpur. 9. SMTSB will not sell, distribute or release the data collected in this program to third parties unless we have your permission or are required by law to do so. 10. A participant may request details of personal information which is held about him/her. A fee will be payable for such requests. In order to request for this, write to the address above. 11. If a participant believes that any information SMTSB hold on him/her is incorrect or incomplete, such participant is urged to contact SMTSB as soon as possible, at the above address and such correction will be made promptly.

7 Dasar Privasi 1. Dasar privasi ini menerangkan bagaimana Shell Malaysia Trading Sendirian Berhad ( SMTSB ) mengguna dan melindungi apa-apa maklumat yang diberikan apabila anda memasuki program ini. 2. SMTSB boleh mengubah dasar ini dari masa ke semasa dengan mengemaskini Terma-terma dan Syarat-syarat ini tanpa sebarang notis. 3. Data peribadi anda (termasuklah nama, alamat, nombor telefon dan ) yang diberikan kepada SMTSB melalui penglibatan anda dalam program ini, mungkin akan diproses oleh SMTSB, anakanak syarikatnya dan syarikat-syarikat yang berkaitan dengannya, atau bagi pihak SMTSB, bagi tujuan-tujuan berikut:- a. bagi simpanan rekod dalaman. b. untuk penambaikan produk-produk dan perkhidmatan Shell. c. untuk penghantaran - promosi berkenaan produk-produk baru, tawaran-tawaran istimewa atau maklumat lain yang mana pelanggan-pelanggan Shell mungkin berminat untuk mengetahui. d. untuk menghubungi pelanggan-pelanggan Shell bagi tujuan penyelidikan pasaran melalui , telefon, faks atau surat. e. bagi tujuan pemasaran langsung sebagaimana SMTSB, anak-anak syarikatnya atau syarikatsyarikat yang berkaitan dengannya anggap layak, tanpa notis tambahan atau pampasan. 4. Bagi tujuan melaksanakan perkara di atas, SMTSB mungkin akan menggunakan perkhidmatan kontraktor pihak ketiga atau ejen untuk mengendali atau memproses data yang telah dikumpul. 5. Dengan menyerahkan data peribadi anda bagi menyertai program ini, anda: a. mengisytiharkan bahawa anda telah membaca, memahami dan menerima kenyataan dalam dasar privasi ni. b. mengisytiharkan bahawa maklumat yang diberikan kepada SMTSB dalam penyertaan anda adalah tepat, lengkap dan benar. c. memberikan keizinan anda terhadap pemprosesan data peribadi anda yang sedang diproses, atau yang akan dikumpul dan selanjutnya diproses oleh kami. d. mengizinkan pemindahan data anda antara SMTSB, anak-anak syarikatnya atau syarikatsyarikat yang berkaitan dengannya, dan/atau pihak-pihak ketiga yang memproses data anda bagi pihak SMTSB dengan cara dan setakat mana yang telah dinyatakan dalam dasar privasi ini, di mana jua lokasi mereka. e. mengizinkan pemindahan data anda ke lokasi-lokasi di luar Malaysia atau pendedahan kepada rakan-rakan perniagaan dan/atau pembekal perkhidmatan kami, yang mungkin terletak di dalam atau di luar Malaysia. 6. SMTSB, anak-anak syarikatnya atau syarikat-syarikat yang berkaitan dengannya dan kontraktorkontraktor pihak ketiga atau ejen-ejen mereka mungkin akan menghasilkan semula dan mengedar gambar, imej atau perumpamaan dan/atau nama, petikan-petikan, nombor pengenalan dan/atau

8 bandar kediaman peserta yang layak, tanpa pampasan bagi apa jua tujuan yang ia anggap layak dalam melaksanakan perniagaannya, termasuklah dan tanpa had promosi, pemasaran, pengiklanan atau penerbitan imej atau perumpamaan peserta berkaitan dengan program ini. 7. Peserta-peserta yang layak boleh memilih untuk menghadkan pemprosesan data peribadi mereka dalam cara-cara berikut: a. tidak menyertai program ini. b. pada bila-bila masa selepas menyertai program ini, dengan menulis ke alamat yang tertera di bawah. 8. Permintaan untuk mengakses, mengemaskini atau memperbetul apa-apa maklumat hendaklah ditujukan kepada SMTSB secara bertulis di alamat yang tertera di bawah. Perhatian: Brand and Communications Marketing Manager, Lubricants Department 33 rd Floor, Shell Malaysia Trading Sdn Bhd, Shell Malaysia Trading Sendirian Berhad, Menara Shell, No. 211, Jalan Tun Sambanthan, Kuala Lumpur. 9. SMTSB tidak akan menjual, mengedar atau mendedahkan data yang telah dikumpul dalam program ini kepada pihak-pihak ketiga melainkan kami telah mendapat kebenaran anda atau diwajibkan berbuat demikian dari segi undang-undang. 10. Peserta boleh meminta butiran-butiran maklumat peribadi mereka yang disimpan. Fi akan dikenakan bagi tujuan permintaan tersebut. Permintaan tersebut hendaklah secara bertulis ditujukan di alamat yang tertera di atas. 11. Sekiranya peserta percaya mana-mana maklumat yang simpan oleh SMTSB adalah tidak benar atau tidak lengkap, peserta tersebut digalakkan untuk menghubungi SMTSB dengan secepat mungkin di alamat yang tertera di atas dan pembetulan tersebut akan dibuat dengan segera.