Travel Insured International. Protecting Your Clients with Travel Insured

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1 Travel Insured International Protecting Your Clients with Travel Insured

2 Travel Insured International Service National Sales Team Educate: In-House, Chats/Webinar, Seminars, National Conventions Marketing: Contribute to magazine, direct marketing opportunities, etc. Innovation Customized Travel Protection Program Personalized booking page and tracking system. Industry Leading API / OTA Technology Partnership Outstanding Commissions Private Label Marketing Materials Business Planning and Insurance Consultant

3 Innovative Technology

4 Technology Options Online Tools Agent Desktop Link Agent Website Training Example of Agent Website

5 Technology Travel Insured Technology Commitment: System Availability: Availability shall be available approximately 99% of the time, 24 hours per day and 365 days per year, excluding scheduled maintenance. We will only conduct site and system maintenance on set days and between the hours of 1:00 AM and 6:00 AM. Your service will normally not be down during the time that system maintenance is being performed. Provide 24X7 problem support. E-Commerce utilizes 128 bit encryption Secure Socket Layer (SSL) technology to secure customer information. PCI Compliant: Travel Insured has completed PCI scan from PCI partner Control Scan.

6 Partnership Partnership Extends through the Sales Process In-Office Training Dedicated Sales Managers Business Planning Commitment to Service

7 What our partners are saying I would like to thank Travel Insured for offering our clients quality travel insurance coverage and peace of mind for their travels. We have seen a significant increase in the number of policies generated and I am confident that we are providing the best coverage for our clients. I have found everyone at Travel Insured to be professional, helpful, and efficient. They are an excellent extension of the travel services that we offer and the product is very profitable for us. - Michelle Lewis, Director of Business Development, Abracadabra

8 Proposed Benefits Our agents will personally attest to [Travel Insured s] superb customer service and prompt response to questions and claims, both via phone and . They exhibit a true concern for each of their customers. - Christopher Tichy, Cruise & Vacation Center, Monroe, CT Waiver of pre-existing conditions up to the final payment Missed Port of Call Cancel for Any Reason Cancel for Work Reasons Kids under the age of 18 are free ID Theft Bankruptcy and Default

9 You chose Travel Insured. What should you do now?

10 A. Tell your client Thank you, have a nice trip! B. You say, Please see us again the next time you travel. C. While you are finishing up the sale, turn to your client and say OK, now that the transaction is complete it s important for you to know that at some point 100% of your money will be at risk. We strongly recommend a Travel Insurance Product to protect you. Here is the price, I will add it now if that is OK with you. D. Continue the ebay search you were in the middle of before the phone rang. E. Nothing, I have already included the cruise line waiver.

11 What to choose?

12 Which options are the easiest? A. Tell your client Thank you, have a nice trip! B. You say, Please see us again the next time you travel. C. While you are finishing up the sale, turn to your client and say OK, now that the transaction is complete it s important for you to know that at some point 100% of your money will be at risk. We strongly recommend a Travel Insurance Product to protect you. Here is the price, I will add it now if that is OK with you. D. Continue the ebay search you were in the middle of before the phone rang. E. Nothing, I have already included the cruise line waiver.

13 Which option will make you the most money? Which option will give your clients the best protection?

14 What option offers you the most flexibility? What option will protect your hard earned commissions?

15 Now, let s focus on the process of HOW TO SELL Travel Insurance effectively.

16 We will cover: 1. What product do I offer? 2. How and when to bring up Travel Insured s products 3. What sales techniques to use with different clients

17 What product do I offer?

18 Worldwide Trip Protector Broad Enough to Cover the World s Most Exciting Travel Plans! Kids are Free! All children traveling with a related adult enrolled on the same policy receive FREE protection! ti

19 Worldwide Trip Protector Gold Designed for your luxury clients! With higher travel budgets to spend and more to protect! Options! Cancel for Any Reason; Cancel for Work Reasons & Optional Sports Coverage!

20 Worldwide Trip Protector Lite Lite! Kids are Free! One child under 18 enjoys free protection per related adult enrolled on the same plan! Options! Cancel for Any Reason; Cancel for Work Reasons & Optional Sports Coverage! Lite Expanded! Upgrade to Lite Expanded for Upgrade to Lite Expanded for Financial Default, Pre-X Medical Coverage, School Day Extension.

21 How and when to bring up Travel Insured International s Products The best time to offer insurance is after you outline the cancellation penalties! We recommend travel protection to cover these penalties should you have to cancel. Would you like to add this travel protection now?

22 If your client says: I want to see the brochure first? Cancellation Protection: You may cancel Your protection plan by giving us written notice within the earlier of 1) fourteen (14) days from the date of issuance of Your protection plan, or 2) Your Departure Date whichever occurs first provided You have not filed a claim. If You do this, we will refund Your plan cost in full (excluding the administration fee). If past fourteen (14) days, the plan cost is non-refundable. The policy features and benefits sheets are always available on the Travel Insured website for your clients to view. You can also remind the client that they have a 14-day Satisfaction Guarantee. This means that they will receive a full premium refund excluding the admin. fee, no questions asked, if they are not satisfied with the policy as long as it s returned to Travel Insured within 14- days of receipt of the policy.

23 If your client says: I m going g no matter what. Remind the client of the valuable benefits while they re away, including: Trip Interruption Travel Delay Baggage Coverage Emergency Medical Evacuation

24 My credit card will cover me. Make sure the client calls their credit card company to verify. Most credit card companies provide some coverage if your client is renting a car, but no credit card company covers Trip Cancellation or Trip Interruption due to Sickness, Travel Delay, Medical Expense, Baggage or Emergency Medical Evacuation.

25 I ll get a refund from the supplier with a note from my doctor. Remind the client of supplier cancellation policies, even when they have a note. Some clients believe that a note from their doctor will get them out of cancellation penalties imposed by suppliers. Let them know that insurance is really the only option that will allow them to get their money back as long as they cancel for a covered reason.

26 I have medical coverage. Make sure the client calls their medical insurance company to verify. Medicare and certain medical insurance companies may not provide coverage overseas. Therefore, it is important to have Travel Insured Travel Protection.

27 Don t forget the Optional Benefits Cancel for any Reason 50% of the base price Cancel for Work Reasons - $24 per adult Additional Coverage and Revenue Cancel for Business Reasons - $25

28 Optional Sales Techniques Nothing bad ever happens to me Try telling Mr. Invincible about the Optional Sports Coverage! Explain that bungee jumping, caving, hang gliding is all covered. Just in case what would never happen to me - happens to you! You d be covered!

29 Sales Techniques Travel Insurance. What s that? Some people don t want travel insurance just because they really don t know what it is! Explain the benefits of having travel insurance to them! If they are daredevils explain the Sports Coverage option. If they are retirement age explain the Gold Coverage. For the family travelers on a budget tell them about our Lite programs. Knowledge is Power!

30 Hopefully we have helped you to better understand Travel Insured International s products, how easy they are to sell and how you can better assist your clients with the Optional Benefits offered. We can always be reached at or at info@travelinsured.com if you have further questions.

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