FLORIDA RESIDENTIAL PROPERTY MARKET SHARE. December 31, 2013 Report

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1 December 31, 2013 Report

2 Personal Residential Table of Contents Report Summary 1 Market Share Based on Total Insured Value 3 Top 10 Insurers by Total Insured Value 4 Top 10 Insurers with Details by Total Insured Value 5 Top 20 Insurers by Total Insured Value 6 Historic Top 20 Insurers by Total Insured Value 7 Top 10 Insurers by Total Insured Value Top 20 Insurers by New Business Written 8 9 Change in Market Share 10 Citizens' Market Share by County 11 Average Premium & Exposure per Policy 12 Mobile Home Trend Analysis 13 Hernando, Hillsborough, Pasco & Pinellas Trend Analysis 14 Broward, Miami-Dade, Monroe & Palm Beach Trend Analysis 15 Statewide Trend Analysis 16 Commercial Residential Annual Total Market - Historical Analysis Top 20 Insurers by Total Insured Value 17 Historic Top 20 Insurers by Total Insured Value 18 Top 10 Insurers by Total Insured Value 19 Top 20 Insurers by New Business Written 20 Change in Market Share 21 Citizens' Market Share by County 22 Average Premium & Exposure per Policy 23 Statewide Trend Analysis 24 Florida Personal Residential Property 25 Florida Commercial Residential Property 26

3 Summary and Observations Data Sources QUASR data - Reported quarterly to the Florida Office of Insurance Regulation (FL OIR) from all admitted carriers Quarterly data from fourth quarter 2002 through 2013 Commercial non-residential data is not reported and is therefore not included in this analysis (As of 12/31/2013, CNR-M and CNR-W made up approximately of Citizens building counts and 4% of premium) During the 3 rd quarter of 2010, State Farm resubmitted data for 1Q2009 through 2Q2010. The totals remained the same but the aggregate change was a reduction in the policies in personal lines and an increase in commercial lines. This analysis reflects updated data. FSLSO Top Coverages Report data Reported quarterly to the Florida Surplus Lines Service Office (FSLSO) Quarterly data from first quarter 2002 through fourth quarter 2013 Data has a strong seasonal cycle so it is aggregated to annual values for this analysis Insured value is not reported so analyses using FSLSO data are based on policy and premium data only Commercial non-residential cannot be separated from commercial residential and is therefore included in this analysis; to minimize this impact only Apartment and Condominium coverage codes are utilized. A subset of coverages that correspond to Citizens lines of business are selected from all coverages reported (see notes on relevant exhibits as to which specific coverages are included in each) Personal Residential Status of the Admitted Market (Analysis based on QUASR data as of 12/31/13) Citizens maintains its position as the carrier with the largest market share by policy count (16%) and Total Insured Value (11%) Citizens market share is 25% or greater in five counties [Franklin (28%), Hernando (35%), Miami-Dade (32%), Monroe (37%), and Pinellas (29%)] As of 12/31/13, Citizens has 22% of the mobile home market share based on total insured value. The total insured value has decreased 48% for Citizens since 2Q 2009 and 24% for all carriers over that same time period. The average premium per $1,000 exposure is higher compared to the market for Citizens and the average exposure per policy is higher compared to the market for State Farm Florida Insurance Company Policy count, exposure and premium levels in Hernando, Hillsborough, Pasco and Pinellas counties have decreased to pre 2010 levels. 1

4 Summary and Observations (Continued) Total Market Trends Over Time (Analysis based on QUASR and FSLSO data from 2002 through 2013) Almost 6.0 million personal residential policies inforce in Florida as of 12/31/13 Admitted insurers and surplus lines show growth in 2012 and 2013 while Citizens shows a decrease due in large part to depopulation. Total market as measured by polices inforce has increased by 0.4%. Commercial Residential Status of the Admitted Market (Analysis based on QUASR data as of 12/31/13) Citizens retained its position as the carrier with the largest market share (42% based on total insured value) The total insured value for commercial residential has decreased 31% for Citizens since 2Q 2009 and 15% for all carriers over that same time period. The average premium per $1,000 exposure is higher compared to the market for American Coastal Insurance Company. American Coastal Insurance Company & QBE Insurance Corporation have the highest average premium per policy compared to the market. QBE Insurance Corporation has the highest average exposure per policy. Weston Insurance Company has acquired new business in addition to recent depopulation from Citizens. Total Market Trends Over Time (Analysis based on QUASR and FSLSO data from 2002 through 2013) The significant increase in policies for the admitted insurers in 2009 is due to the update QUASR data from State Farm mentioned above The commercial market as measured by policies inforce has shown a steady decrease in recent years. Surplus lines shows growth in 2012 and 2013 while Citizens has decreased both years. 2

5 Others (National Writers, etc.) 28% Florida-Only Unaffiliated Companies 22% June 30, 2004 Citizens 15% "Pups" 35% Market Share Based on Total Insured Value For Policies that Include Wind Coverage Only Florida Residential Property Insurance Market Others (National Writers, etc.), 18% Florida-Only Unaffiliated Companies, 55% Citizens, 15% "Pups", 12% Carrier Total Insured Value Citizens $300,035,925,743 "Pups" $238,937,635,155 Florida-Only $1,118,028,396,966 Others $357,572,887,147 Totals - All $2,014,574,845,011 The Florida Residential Property Insurance Admitted Market is divided into 4 major parts: (1) Citizens; (2) Florida only subsidiaries "pups" of major national writers; (3) Florida-only domestic companies; and (4) non-domestic nationwide property writers, such as USAA, etc. Notes: Includes admitted carriers only Surplus lines companies are not included in the market share calculation Based on total insured value for policies with wind coverage 3

6 54% 14% Top 10 Insurers by Total Insured Value Florida Personal & Commercial Residential Property 2% 2% 8% 5% Citizens Property Insurance Corporation State Farm Florida Insurance Company Universal Property & Casualty Insurance Company United Property & Casualty Insurance Company Federal Insurance Company St. Johns Insurance Company, Inc. United Services Automobile Association Tower Hill Prime Insurance Company American Integrity Insurance Company Of Florida Federated National Insurance Company All Other Carrier Total Insured Value Net Written Premium Surplus Net Written Premium to Surplus Combined Loss Ratio Net Loss & LAE Ratio Citizens Property Insurance Corporation $304,752,052 $1,702,107 $7,008,209 24% 67% 40% State Farm Florida Insurance Company $172,186,772 $575,356 $734,565 78% 69% 41% Universal Property & Casualty Insurance Company $108,674,150 $259,964 $161, % 87% 46% United Property & Casualty Insurance Company $66,914,109 $188,806 $78, % 80% 51% Federal Insurance Company $65,648,846 $6,844,862 $14,741,312 46% 8 52% St. Johns Insurance Company, Inc. $62,986,848 $29,325 $48,622 60% 79% 95% United Services Automobile Association $61,989,864 $209,107 $80, % 104% 76% Tower Hill Prime Insurance Company $58,395,910 $40,436 $43,773 92% 87% 71% American Integrity Insurance Company Of Florida $53,364,235 $90,185 $41, % 74% 44% Federated National Insurance Company $51,324,375 $166,811 $76, % 85% 54% All Other $1,197,436, Totals - All Carriers $2,203,673, Notes: 1) $ in (000's) 2) Includes admitted carriers (and Citizens) writing personal and commercial residential property statewide 3) Surplus lines companies are not included in the market share calculation 4) Combined Loss Ratio = Net Loss & LAE Ratio plus Expense Ratio (Underwriting Expense/Net Premiums Written) 5) Total Insured Value indicates Florida Personal and Commercial Residential business. All other values are on a total company basis as reported in 2013 annual statements. 6) Federal Insurance writes in multiple states with approximately 7% of its direct written premium in Florida in

7 Carrier Policies Inforce Mkt Share Top 10 Insurers by Total Insured Value Florida Personal & Commercial Residential Property All Policies Total Mkt Insured Value Share Premiums Written Mkt Share Policies Inforce Mkt Share Policies w/ Wind Coverage Total Mkt Insured Value Share Premiums Written Citizens Property Insurance Corporation 1,000,249 16% $304,752,051,641 14% $2,198,955,643 20% 973,365 17% $300,035,925,743 15% $2,174,959,089 20% State Farm Florida Insurance Company 389,109 6% 172,186,771,951 8% 655,530,740 6% 353,011 6% 153,554,899,421 8% 613,478,860 6% Universal Property & Casualty Insurance Company 499,040 8% 108,674,150,481 5% 750,056,540 7% 488,673 9% 106,946,297,238 5% 741,872,685 7% United Property & Casualty Insurance Company 163,314 66,914,108, ,884, ,829 63,297,260, ,931,075 Federal Insurance Company 31,598 1% 65,648,845, ,812,293 2% 19,630 0% 46,929,577,273 2% 129,036,966 1% St. Johns Insurance Company, Inc. 170,840 62,986,847, ,109, ,131 62,718,770, ,519,881 United Services Automobile Association 128,511 2% 61,989,864, ,894, ,387 2% 53,185,297, ,533,013 Tower Hill Prime Insurance Company 133,369 2% 58,395,910, ,116,464 2% 120,229 2% 51,625,688, ,534,267 2% American Integrity Insurance Company Of Florida 179,879 53,364,235,210 2% 203,716,912 2% 179,573 53,288,225, ,466,724 2% Federated National Insurance Company 116,401 2% 51,324,375,081 2% 216,213,179 2% 113,475 2% 50,533,840, ,152,315 2% All Other 3,298,116 54% 1,197,436,521,842 54% 5,791,111,247 52% 3,050, ,072,459,061, ,479,064,343 52% Total 6,110, % $2,203,673,682, % $11,115,400, % 5,736, % $2,014,574,845, % $10,637,549, % Mkt Share Notes: Includes admitted carriers (and Citizens) writing residential property statewide 5

8 Personal Residential

9 Policies Inforce Market Share 66% Carrier 16% 6% 8% 1% Policies Inforce Top 20 Insurers by Total Insured Value Florida Personal Residential Property Exposure Market Share Citizens Property Insurance Corporation Universal Property & Casualty Insurance Company Federal Insurance Company Policies Inforce Market Share % 69% 11% 8% 6% Total Insured Value (TIV) for All Policies State Farm Florida Insurance Company United Property & Casualty Insurance Company All Other Carriers TIV Market Share % Premium Written Market Share Premiums Written Premium Market Share % (1) (2) = (1)/ Total(1) (3) (4) = (3)/ Total(3) (5) (6) = (5)/ Total(5) 64% 17% 6% 8% 2% Citizens Property Insurance Corporation 983,629 16% $215,405,611,358 11% $1,735,299,490 17% State Farm Florida Insurance Company 361,493 6% $166,191,317,715 8% $625,980,431 6% Universal Property & Casualty Insurance Company 499,040 8% $108,674,150,481 5% $750,056,540 7% United Property & Casualty Insurance Company 163,314 $66,914,108,715 $326,884,531 Federal Insurance Company 31,583 1% $65,611,678,705 $170,663,883 2% St. Johns Insurance Company, Inc. 170,840 $62,986,847,564 $282,109,352 United Services Automobile Association 128,511 2% $61,989,864,128 $294,894,052 Tower Hill Prime Insurance Company 133,369 2% $58,395,910,373 $225,116,464 2% American Integrity Insurance Company Of Florida 179,879 $53,364,235,210 $203,716,912 2% Federated National Insurance Company 116,401 2% $51,324,375,081 $216,213,179 2% Security First Insurance Company 176,337 $48,574,080,238 2% $229,344,634 2% Florida Peninsula Insurance Company 138,228 2% $48,087,360,078 2% $318,063,596 AIG Property Casualty Company 13,521 0% $47,975,550,960 2% $133,917,136 1% Homeowners Choice Property & Casualty Insurance Company, Inc. 163,385 $45,548,668,179 2% $391,214,109 4% ASI Preferred Insurance Corp. 99,265 2% $35,984,713,489 2% $131,451,291 1% Heritage Property & Casualty Insurance Company 133,168 2% $34,860,042,770 2% $200,124,605 2% Tower Hill Signature Insurance Company 100,165 2% $34,010,972,017 2% $177,420,851 2% Olympus Insurance Company 70,207 1% $32,587,054,550 2% $126,734,717 1% Tower Hill Select Insurance Company 59,484 1% $31,787,738,057 2% $122,900,183 1% Florida Family Insurance Company 104,189 2% $31,652,803,903 2% $117,933,056 1% All Other Carriers 2,221,403 37% $691,365,374,667 35% $3,273,532,044 3 Totals - All Carriers 6,047, % $1,993,292,458, % $10,053,571, % Notes: Includes admitted carriers (and Citizens) writing personal residential property statewide Any slight differences in market share %s in graph versus table are due to rounding 6

10 Citizens Property Insurance Corporation Historic Top 20 Carriers by Exposure Data reported to the Office of Insurance Regulation (OIR) Personal Residential - Top 20 Rank by Exposure Based on QUASR data reported to the OIR Carrier Name AIG PROPERTY CASUALTY COMPANY 13 ALLSTATE FLORIDIAN INDEMNITY COMPANY ALLSTATE FLORIDIAN INSURANCE COMPANY AMERICAN HOME ASSURANCE COMPANY AMERICAN INTEGRITY INSURANCE COMPANY OF FLORIDA 13 9 AMERICAN STRATEGIC INSURANCE CORP ARGUS FIRE & CASUALTY INSURANCE COMPANY 18 ASI ASSURANCE CORP ASI PREFERRED INSURANCE CORP ATLANTIC PREFERRED INSURANCE COMPANY, INC AXA RE PROPERTY AND CASUALTY INSURANCE COMPANY CASTLE KEY INDEMNITY COMPANY CASTLE KEY INSURANCE COMPANY CHARTIS PROPERTY CASUALTY COMPANY CITIZENS PROPERTY INSURANCE CORPORATION CLARENDON NATIONAL INSURANCE COMPANY 6 CLARENDON SELECT INSURANCE COMPANY CYPRESS PROPERTY & CASUALTY INSURANCE COMPANY 20 FEDERAL INSURANCE COMPANY FEDERATED NATIONAL INSURANCE COMPANY 10 FIRST FLORIDIAN AUTO AND HOME INSURANCE COMPANY FIRST PROTECTIVE INSURANCE COMPANY 19 FLORIDA FAMILY INSURANCE COMPANY FLORIDA FARM BUREAU CASUALTY INSURANCE COMPANY FLORIDA PENINSULA INSURANCE COMPANY FLORIDA PREFERRED PROPERTY INSURANCE COMPANY 12 7 HARTFORD INSURANCE COMPANY OF THE MIDWEST HERITAGE PROPERTY & CASUALTY INSURANCE COMPANY 16 HOMEOWNERS CHOICE PROPERTY & CASUALTY INSURANCE COMPANY, INC HOMEWISE PREFERRED INSURANCE COMPANY 6 13 LIBERTY MUTUAL FIRE INSURANCE COMPANY LM PROPERTY AND CASUALTY INSURANCE COMPANY NATIONWIDE INSURANCE COMPANY OF FLORIDA OLYMPUS INSURANCE COMPANY QUALSURE INSURANCE CORPORATION ROYAL PALM INSURANCE COMPANY SECURITY FIRST INSURANCE COMPANY ST. JOHNS INSURANCE COMPANY, INC STATE FARM FLORIDA INSURANCE COMPANY SUNSHINE STATE INSURANCE COMPANY TOWER HILL PREFERRED INSURANCE COMPANY TOWER HILL PRIME INSURANCE COMPANY TOWER HILL SELECT INSURANCE COMPANY TOWER HILL SIGNATURE INSURANCE COMPANY 17 UNITED PROPERTY & CASUALTY INSURANCE COMPANY UNITED SERVICES AUTOMOBILE ASSOCIATION UNIVERSAL INSURANCE COMPANY OF NORTH AMERICA UNIVERSAL PROPERTY & CASUALTY INSURANCE COMPANY USAA CASUALTY INSURANCE COMPANY VANGUARD FIRE AND CASUALTY COMPANY

11 54% 11% 8% Top 10 Insurers by Total Insured Value Florida Personal Residential Property 6% Citizens Property Insurance Corporation State Farm Florida Insurance Company Universal Property & Casualty Insurance Company United Property & Casualty Insurance Company Federal Insurance Company St. Johns Insurance Company, Inc. United Services Automobile Association Tower Hill Prime Insurance Company American Integrity Insurance Company Of Florida Federated National Insurance Company All Other Carrier Total Insured Value Net Written Premium Surplus Net Written Premium to Surplus Combined Loss Ratio Net Loss & LAE Ratio Citizens Property Insurance Corporation $215,405,611 $1,702,107 $7,008,209 24% 67% 40% State Farm Florida Insurance Company $166,191,318 $575,356 $734,565 78% 69% 41% Universal Property & Casualty Insurance Company $108,674,150 $259,964 $161, % 87% 46% United Property & Casualty Insurance Company $66,914,109 $188,806 $78, % 80% 51% Federal Insurance Company $65,611,679 $6,844,862 $14,741,312 46% 8 52% St. Johns Insurance Company, Inc. $62,986,848 $29,325 $48,622 60% 79% 95% United Services Automobile Association $61,989,864 $209,107 $80, % 104% 76% Tower Hill Prime Insurance Company $58,395,910 $40,436 $43,773 92% 87% 71% American Integrity Insurance Company Of Florida $53,364,235 $90,185 $41, % 74% 44% Federated National Insurance Company $51,324,375 $166,811 $76, % 85% 54% All Other $1,082,434, Totals - All Carriers $1,993,292, Notes: 1) $ in (000's) 2) Includes admitted carriers (and Citizens) writing personal residential property statewide 3) Surplus lines companies are not included in the market share calculation 4) Combined Loss Ratio = Net Loss & LAE Ratio plus Expense Ratio (Underwriting Expense/Net Premiums Written) 5) Total Insured Value indicates Florida Personal Residential business. All other values are on a total company basis as reported in 2013 annual statements. 6) Federal Insurance writes in multiple states with approximately 7% of its direct written premium in Florida in

12 Policies Inforce Market Share 70% 16% Carrier Year to Date - Top 20 Insurers by New Business Written Florida Personal Residential Property 8% Citizens Property Insurance Corporation American Bankers Insurance Company Of Florida People's Trust Insurance Company 2% 2% 2% Year to Date New Business Written Policies Inforce Year to Date New Business Written Market Share Total Insured Value for All Policies Premiums Written Citizens Property Insurance Corporation 291, ,629 $215,405,611,358 $1,735,299,490 Universal Property & Casualty Insurance Company 105, ,040 $108,674,150,481 $750,056,540 American Bankers Insurance Company Of Florida 88, ,003 $2,606,161,814 $28,088,795 Federated National Insurance Company 83, ,401 $51,324,375,081 $216,213,179 People's Trust Insurance Company 78,651 93,882 $28,185,231,561 $208,316,455 American Integrity Insurance Company Of Florida 58, ,879 $53,364,235,210 $203,716,912 Security First Insurance Company 46, ,337 $48,574,080,238 $229,344,634 United Property & Casualty Insurance Company 46, ,314 $66,914,108,715 $326,884,531 American Modern Insurance Company Of Florida, Inc. 36,454 47,856 $758,235,000 $10,648,659 Castle Key Indemnity Company 35, ,634 $20,217,781,762 $95,856,127 ASI Preferred Insurance Corp. 31,864 99,265 $35,984,713,489 $131,451,291 St. Johns Insurance Company, Inc. 30, ,840 $62,986,847,564 $282,109,352 Ark Royal Insurance Company 29,274 88,156 $30,047,031,718 $116,571,624 Tower Hill Signature Insurance Company 27, ,165 $34,010,972,017 $177,420,851 Tower Hill Prime Insurance Company 26, ,369 $58,395,910,373 $225,116,464 Heritage Property & Casualty Insurance Company 24, ,168 $34,860,042,770 $200,124,605 Southern Fidelity Insurance Company 24,142 69,283 $17,961,801,535 $104,455,824 Florida Family Insurance Company 21, ,189 $31,652,803,903 $117,933,056 Olympus Insurance Company 20,923 70,207 $32,587,054,550 $126,734,717 Capitol Preferred Insurance Company, Inc. 19,854 41,991 $9,783,970,430 $48,958,781 All Other Carriers 303,330 2,544,803 $1,048,997,338,668 $4,718,269,170 Totals - All Carriers 1,431,737 6,047,411 $1,993,292,458,237 $10,053,571,057 55% Universal Property & Casualty Insurance Company Federated National Insurance Company All Other Carriers 20% 6% 6% 7% 6% Note: Includes admitted carriers (and Citizens) writing personal residential property statewide New business does not include assumed policies 9

13 Prior Analysis 09/30/13 Change in Market Share Florida Personal Residential Property Top 10 Carriers by Total Insured Value (TIV) Current Analysis 12/31/13 TIV Market Share Carrier Name TIV Market Share Carrier Name Citizens Property Insurance Corporation 1 Citizens Property Insurance Corporation 11% State Farm Florida Insurance Company 9% State Farm Florida Insurance Company 8% Universal Property & Casualty Insurance Company 6% Universal Property & Casualty Insurance Company 5% Federal Insurance Company United Property & Casualty Insurance Company United Services Automobile Association Federal Insurance Company St. Johns Insurance Company, Inc. St. Johns Insurance Company, Inc. United Property & Casualty Insurance Company United Services Automobile Association Tower Hill Prime Insurance Company Tower Hill Prime Insurance Company Security First Insurance Company 2% American Integrity Insurance Company Of Florida American Integrity Insurance Company Of Florida 2% Federated National Insurance Company Top 10 Carriers by New Business Prior Analysis Current Analysis 09/30/13 12/31/13 Carrier Name # New # New Carrier Name Policies Policies Citizens Property Insurance Corporation 22% Citizens Property Insurance Corporation 20% Universal Property & Casualty Insurance Company 8% Universal Property & Casualty Insurance Company 7% American Bankers Insurance Company Of Florida 6% American Bankers Insurance Company Of Florida 6% Federated National Insurance Company 6% Federated National Insurance Company 6% People's Trust Insurance Company 5% People's Trust Insurance Company 5% American Integrity Insurance Company Of Florida 4% American Integrity Insurance Company Of Florida 4% Security First Insurance Company Security First Insurance Company United Property & Casualty Insurance Company United Property & Casualty Insurance Company American Modern Insurance Company Of Florida, Inc. American Modern Insurance Company Of Florida, Inc. Castle Key Indemnity Company Castle Key Indemnity Company 10

14 County Citizens Total Insured Value Market Share All Other Carriers Total Insured Value Citizens' Market Share by County Florida Personal Residential Property Market Share Total Insured Value Market Share Total Insured Value Alachua $208,029,424 1% $20,239,679,922 99% Lee $7,893,001,197 9% $84,413,198,500 91% Baker $21,426,301 1% $1,592,030,429 99% Leon $154,758,144 1% $26,602,641,483 99% Bay $1,366,292,884 8% $16,571,955,267 92% Levy $192,434,293 8% $2,303,358,972 92% Bradford $19,380,163 1% $1,439,441,008 99% Liberty $6,960,718 2% $320,907,540 98% Brevard $3,097,196,767 5% $58,822,120,477 95% Madison $16,029,354 2% $919,232,262 98% Broward $30,593,164,944 20% $121,478,925,343 80% Manatee $2,841,748,692 7% $37,167,704,758 9 Calhoun $10,411,749 2% $607,221,528 98% Marion $323,541,499 1% $34,448,499,316 99% Charlotte $1,901,228,557 8% $22,111,670,599 92% Martin $645,886,174 $21,634,427,152 97% Citrus $311,001,073 2% $17,456,053,081 98% Miami-Dade $48,627,706,580 32% $104,779,055,435 68% Clay $120,274,386 1% $21,554,292,261 99% Monroe $7,926,533,637 37% $13,391,799,795 6 Collier $4,500,947,567 7% $63,679,940,007 9 Nassau $341,411,931 $9,990,462,627 97% Columbia $49,165,465 1% $4,242,050,237 99% Okaloosa $940,021,901 4% $21,863,790,897 96% Desoto $37,023,293 2% $1,835,873,009 98% Okeechobee $48,508,112 2% $2,323,311,917 98% Dixie $35,943,376 6% $569,148,747 94% Orange $720,235,198 1% $118,202,596,897 99% Duval $1,060,809,242 1% $83,626,380,924 99% Osceola $243,519,730 1% $27,982,792,131 99% Escambia $2,904,999,307 10% $26,894,566,546 90% Palm Beach $22,635,595,969 12% $165,683,057,340 88% Flagler $557,832,545 $15,680,666,753 97% Pasco $9,163,524,619 21% $34,735,288,537 79% Franklin $697,099,714 28% $1,780,554,434 72% Pinellas $23,586,545,979 29% $58,878,399,504 71% Gadsden $44,744,370 2% $2,670,140,534 98% Polk $644,819,156 1% $53,900,122,598 99% Gilchrist $30,789,741 $903,862,980 97% Putnam $80,003,190 2% $4,381,236,420 98% Glades $18,098,931 4% $483,133,319 96% Saint Johns $787,481,020 2% $35,000,203,109 98% Gulf $344,813,076 18% $1,607,588,659 82% Saint Lucie $1,102,045,127 4% $28,295,411,797 96% Hamilton $6,257,280 1% $516,003,540 99% Santa Rosa $949,838,358 5% $17,997,117,212 95% Hardee $16,008,138 1% $1,228,012,931 99% Sarasota $11,646,728,706 17% $56,131,549,295 8 Hendry $48,408,818 $1,501,574,505 97% Seminole $204,767,970 0% $51,844,024, % Hernando $6,245,784,416 35% $11,366,603,126 65% Sumter $61,766,225 0% $15,602,101, % Highlands $71,462,525 1% $9,532,876,513 99% Suwannee $32,008,808 1% $2,105,142,897 99% Hillsborough $11,294,044,025 10% $101,411,549,000 90% Taylor $48,041,011 4% $1,129,325,079 96% Holmes $19,161,052 2% $919,048,223 98% Union $7,134,867 1% $547,475,223 99% Indian River $1,205,879,953 5% $21,149,173,017 95% Volusia $3,760,427,569 6% $54,648,966,708 94% Jackson $41,292,987 1% $2,807,749,839 99% Wakulla $141,357,667 6% $2,341,542,092 94% Jefferson $14,003,487 1% $1,085,815,202 99% Walton $2,446,678,558 18% $11,506,214,558 82% Lafayette $8,601,568 $334,581,841 97% Washington $15,738,944 1% $1,378,932,711 99% Lake $267,233,331 1% $37,736,671,910 99% Total $215,405,611,358 11% $1,777,886,846,879 89% County Citizens All Other Carriers Market Share Note: Counties are bolded when Citizens' market share is 25% or greater in that county 11

15 $9.00 $8.00 $7.00 $6.00 $5.00 $4.00 $3.00 $2.00 Average Premium Per $1K Exposure $2,000 $1,800 $1,600 $1,400 $1,200 $1,000 $800 $600 $400 Average Premium and Exposure Per Policy Policies Inforce, Premium and Exposure Personal Residential Average Premium Per Policy $500,000 $450,000 $400,000 $350,000 $300,000 $250,000 $200,000 $150,000 $100,000 Average Exposure Per Policy $1.00 $200 $50,000 $0.00 $0 $0 Carrier Policies Inforce Premium Exposure Average Premium Per $1,000 Exposure Average Premium Per Policy Average Exposure Per Policy Citizens Property Insurance Company 983,629 $1,735,299,490 $215,405,611,358 $8.06 $1,764 $218,991 State Farm Florida Insurance Company 361,493 $625,980,431 $166,191,317,715 $3.77 $1,732 $459,736 Universal Property & Casualty Insurance Company 499,040 $750,056,540 $108,674,150,481 $6.90 $1,503 $217,766 All Other Carriers 4,203,249 $6,942,234,596 $1,503,021,378,683 $4.62 $1,652 $357,586 Total Market 6,047,411 $10,053,571,057 $1,993,292,458,237 $5.04 $1,662 $329,611 Notes: Includes admitted carriers (and Citizens) writing personal residential property statewide Exhibit includes carrier specific data for those with greater than 5% market share by TIV 12

16 Exposure (000's) $30,000,000 $25,000,000 $20,000,000 $15,000,000 $10,000,000 Mobile Home Market Policies Inforce, Exposure & Premium Historical Trends Personal Residential Citizens All Other Carriers $5,000,000 $ Citizens All Other Total Year Policies % of % of % of Policies % of % of % of Policies Exposure Premium Exposure Premium Inforce Total Total Total Inforce Total Total Total Inforce Exposure Premium ,895 41% $10,484,897,454 30% $161,916,225 41% 252,281 59% $24,148,322,179 70% $233,299,880 59% 426,176 $34,633,219,633 $395,216, ,613 41% $9,880,751,669 30% $156,278,192 40% 244,450 59% $23,282,859,838 70% $230,732,711 60% 411,063 $33,163,611,507 $387,010, ,967 42% $9,792,363,393 30% $161,826,753 41% 233,303 58% $22,426,303,796 70% $228,428,864 59% 400,270 $32,218,667,189 $390,255, ,725 39% $7,663,538,294 27% $135,581,275 38% 223,502 61% $21,081,554,440 7 $225,761,404 62% 369,227 $28,745,092,734 $361,342, ,749 36% $5,479,406,498 21% $106,266,475 32% 218,642 64% $20,777,332,529 79% $225,631,028 68% 343,391 $26,256,739,027 $331,897,503 Note: Includes admitted carriers (and Citizens) writing personal residential property statewide 13

17 Exposure (000's) $250,000,000 $200,000,000 $150,000,000 $100,000,000 Hernando, Hillsborough, Pasco & Pinellas Counties Policies Inforce, Exposure & Premium Historical Trends Personal Residential Citizens All Other Carriers $50,000,000 $ Citizens Year Policies % of % of % of Policies % of % of % of Policies Exposure Premium Exposure Premium Inforce Total Total Total Inforce Total Total Total Inforce Exposure Premium ,000 25% $50,847,144,206 18% $281,586,021 22% 673,326 75% $232,057,282,946 82% $1,002,105,779 78% 892,326 $282,904,427,152 $1,283,691, ,116 3 $73,856,774,109 27% $396,317,399 30% 588,293 67% $201,478,803,086 7 $915,213,688 70% 884,409 $275,335,577,195 $1,311,531, ,532 41% $95,223,256,539 35% $526,347,171 39% 520,755 59% $174,665,001,257 65% $824,620,711 61% 880,287 $269,888,257,796 $1,350,967, ,791 37% $78,004,033,571 30% $449,468,583 35% 554,255 6 $182,731,011,483 70% $850,141,064 65% 880,046 $260,735,045,054 $1,299,609, ,566 27% $50,289,899,039 20% $338,236,609 25% 645,422 7 $206,391,840,168 80% $998,863,863 75% 882,988 $256,681,739,207 $1,337,100,472 Note: Includes admitted carriers (and Citizens) writing personal residential property statewide All Other Total 14

18 Exposure (000's) $500,000,000 $450,000,000 $400,000,000 $350,000,000 $300,000,000 $250,000,000 $200,000,000 $150,000,000 Broward, Miami-Dade & Palm Beach Counties Policies Inforce, Exposure & Premium Historical Trends Personal Residential Citizens All Other Carriers $100,000,000 $50,000,000 $ Citizens Year Policies % of % of % of Policies % of % of % of Policies Exposure Premium Exposure Premium Inforce Total Total Total Inforce Total Total Total Inforce Exposure Premium ,468 26% $117,223,764,223 21% $737,981,134 27% 1,109,970 74% $428,660,162,489 79% $1,956,883, ,495,438 $545,883,926,712 $2,694,864, ,564 36% $154,935,986,389 29% $1,078,344,977 37% 945,506 64% $377,871,099,401 71% $1,819,383, ,468,070 $532,807,085,790 $2,897,728, ,912 41% $179,669,283,843 34% $1,317,121, ,383 59% $344,213,110,481 66% $1,771,031,280 57% 1,463,295 $523,882,394,324 $3,088,152, ,644 38% $144,106,380,715 29% $1,237,440,418 38% 899,706 62% $360,400,896,798 71% $2,013,746,946 62% 1,453,350 $504,507,277,513 $3,251,187, ,681 30% $101,856,467,493 21% $980,584,754 29% 1,014,804 70% $391,941,038,117 79% $2,427,376,913 71% 1,452,485 $493,797,505,610 $3,407,961,667 Note: Includes admitted carriers (and Citizens) writing personal residential property statewide All Other Total 15

19 Exposure (000's) $2,000,000,000 $1,800,000,000 $1,600,000,000 $1,400,000,000 $1,200,000,000 $1,000,000,000 $800,000,000 $600,000,000 Statewide Trend Policies Inforce, Exposure & Premium Historical Trends Personal Residential Citizens All Other Carriers $400,000,000 $200,000,000 $ Citizens Year Policies % of % of % of Policies % of % of % of Policies Exposure Premium Exposure Premium Inforce Total Total Total Inforce Total Total Total Inforce Exposure Premium ,500 16% $255,739,746,358 12% $1,486,820,346 18% 5,110,168 84% $1,842,082,106,025 88% $6,796,365,941 82% 6,085,668 $2,097,821,852,383 $8,283,186, ,232,397 20% $326,713,170,257 16% $2,005,578, ,822,896 80% $1,738,750,447,077 84% $6,782,374,377 77% 6,055,293 $2,065,463,617,334 $8,787,953, ,423,160 24% $385,936,723,160 19% $2,469,200,848 27% 4,626,450 76% $1,655,230,421,024 81% $6,838,228, ,049,610 $2,041,167,144,184 $9,307,429, ,268,071 21% $308,333,784,934 15% $2,206,326, ,758,497 79% $1,695,939,739,913 85% $7,435,553,477 77% 6,026,568 $2,004,273,524,847 $9,641,879, ,629 16% $215,405,611,358 11% $1,735,299,490 17% 5,063,782 84% $1,777,886,846,879 89% $8,318,271, ,047,411 $1,993,292,458,237 $10,053,571,057 Note: Includes admitted carriers (and Citizens) writing personal residential property statewide All Other Total 16

20 Commercial Residential

21 Policies Inforce Market Share 2% 60% 2% Carrier 7% 26% Policies Inforce Top 20 Insurers by Total Insured Value Florida Commercial Residential Property Exposure Market Share 42% Policies Inforce Market Share % 21% Citizens Property Insurance Corporation American Coastal Insurance Company QBE Insurance Corporation American Capital Assurance Corp. Weston Insurance Company All Other Carriers 11% 11% 11% 4% Total Insured Value (TIV) for All Policies Premium Written Market Share TIV Market Share % Premiums Written Premium Market Share % (1) (2) = (1)/ Total(1) (3) (4) = (3)/ Total(3) (5) (6) = (5)/ Total(5) 44% 28% 9% 4% 6% 9% Citizens Property Insurance Corporation 16,620 26% $89,346,440,283 42% $463,656,153 44% American Coastal Insurance Company 4,105 7% $43,966,990,634 21% $301,021,931 28% QBE Insurance Corporation 1,084 2% $23,464,209,850 11% $97,012,244 9% American Capital Assurance Corp. 2,021 $22,242,869,870 11% $63,008,273 6% Weston Insurance Company 1,313 2% $8,404,397,587 4% $39,598,291 4% State Farm Florida Insurance Company 27,616 44% $5,995,454,236 $29,550,309 Philadelphia Indemnity Insurance Company 636 1% $5,111,182,572 2% $15,368,419 1% Service Insurance Company 247 0% $2,184,052,000 1% $8,745,562 1% Sunshine State Insurance Company 163 0% $1,568,561,307 1% $5,635,070 1% Universal Insurance Company Of North America 173 0% $1,166,049,846 1% $4,442,762 0% Old Dominion Insurance Company 433 1% $1,097,613,300 1% $3,173,661 0% Nova Casualty Company 923 1% $1,058,963,338 1% $2,632,108 0% First Community Insurance Company 1,550 2% $694,039,928 0% $3,586,591 0% Factory Mutual Insurance Company 14 0% $627,612,299 0% $223,925 0% Cincinnati Insurance Company 345 1% $584,478,000 0% $895,206 0% Travelers Property Casualty Company Of America 72 0% $441,633,907 0% $3,443,420 0% Travelers Indemnity Company 22 0% $284,427,920 0% $937,397 0% Continental Casualty Company 34 0% $234,739,000 0% $1,152,043 0% Hanover Insurance Company (The) 94 0% $192,055,000 0% $872,502 0% Affiliated FM Insurance Company 15 0% $184,015,348 0% $937,640 0% All Other Carriers 5,535 9% $1,531,438,354 1% $15,936,389 2% Totals - All Carriers 63, % $210,381,224, % $1,061,829, % Notes: Includes admitted carriers (and Citizens) writing commercial residential property statewide Any slight differences in market share %s in graph versus table are due to rounding 17

22 Citizens Property Insurance Corporation Historic Top 20 Carriers by Exposure Data reported to the Office of Insurance Regulation (OIR) Commercial Residential - Top 20 Rank by Exposure Based on QUASR data reported to the OIR Carrier Name ACE AMERICAN INSURANCE COMPANY AFFILIATED FM INSURANCE COMPANY ALLIANZ GLOBAL RISKS US INSURANCE COMPANY ALLSTATE INSURANCE COMPANY AMERICAN CAPITAL ASSURANCE CORP AMERICAN COASTAL INSURANCE COMPANY AMERICAN ECONOMY INSURANCE COMPANY AMERICAN KEYSTONE INSURANCE COMPANY 6 AMERICAN STRATEGIC INSURANCE CORP AMERICAN ZURICH INSURANCE COMPANY 17 ARCH INSURANCE COMPANY ASSURANCE COMPANY OF AMERICA 19 BANKERS INSURANCE COMPANY CAPACITY INSURANCE COMPANY CHARTER OAK FIRE INSURANCE COMPANY 17 CINCINNATI INSURANCE COMPANY CITIZENS PROPERTY INSURANCE CORPORATION COMMONWEALTH INSURANCE COMPANY OF AMERICA 12 CONTINENTAL CASUALTY COMPANY COTTON STATES MUTUAL INSURANCE COMPANY FACTORY MUTUAL INSURANCE COMPANY FEDERAL INSURANCE COMPANY FEDERATED NATIONAL INSURANCE COMPANY 20 FIDELITY AND CASUALTY COMPANY OF NEW YORK 13 FIRST COMMUNITY INSURANCE COMPANY FIRST HOME INSURANCE COMPANY GRANADA INSURANCE COMPANY GREAT AMERICAN INSURANCE COMPANY HANOVER INSURANCE COMPANY (THE) HARTFORD FIRE INSURANCE COMPANY HARTFORD INSURANCE COMPANY OF THE SOUTHEAST 18 ICAT SPECIALTY INSURANCE COMPANY 16 INDEMNITY INSURANCE COMPANY OF NORTH AMERICA 11 INSURANCE COMPANY OF THE WEST 11 INSURANCE CORPORATION OF NEW YORK 2 NATIONWIDE MUTUAL FIRE INSURANCE COMPANY NATIONWIDE MUTUAL INSURANCE COMPANY NOVA CASUALTY COMPANY OLD DOMINION INSURANCE COMPANY PHILADELPHIA INDEMNITY INSURANCE COMPANY PHOENIX INSURANCE COMPANY QBE INSURANCE CORPORATION QUALSURE INSURANCE CORPORATION 16 SERVICE INSURANCE COMPANY SOUTHERN FAMILY INSURANCE COMPANY ST. PAUL FIRE & MARINE INSURANCE COMPANY 19 STATE FARM FLORIDA INSURANCE COMPANY SUNSHINE STATE INSURANCE COMPANY TIG INSURANCE COMPANY TRAVELERS INDEMNITY COMPANY TRAVELERS INDEMNITY COMPANY OF AMERICA TRAVELERS INDEMNITY COMPANY OF CONNECTICUT TRAVELERS PROPERTY CASUALTY COMPANY OF AMERICA TWIN CITY FIRE INSURANCE COMPANY 20 UNITED STATES FIRE INSURANCE COMPANY UNIVERSAL INSURANCE COMPANY OF NORTH AMERICA WESTFIELD INSURANCE COMPANY 18 WESTON INSURANCE COMPANY 5 XL SPECIALTY INSURANCE COMPANY ZURICH AMERICAN INSURANCE COMPANY ZURICH AMERICAN INSURANCE COMPANY OF ILLINOIS

23 2% 1%1% 1% 11% 4% 11% 21% 42% Top 10 Insurers by Total Insured Value Florida Commercial Residential Property Citizens Property Insurance Corporation American Coastal Insurance Company QBE Insurance Corporation American Capital Assurance Corp. Weston Insurance Company State Farm Florida Insurance Company Philadelphia Indemnity Insurance Company Service Insurance Company Sunshine State Insurance Company Universal Insurance Company Of North America All Other Carrier Total Insured Value Net Written Premium Surplus Net Written Premium to Surplus Ratio Combined Loss Ratio Net Loss & LAE Ratio Citizens Property Insurance Corporation $89,346,440 $1,702,107 $7,008,209 24% 67% 40% American Coastal Insurance Company $43,966,991 $176,331 $186,502 95% 56% 11% QBE Insurance Corporation $23,464,210 $3,014,345 $1,813, % 110% 75% American Capital Assurance Corp. $22,242,870 $84,000 $81, % 19% Weston Insurance Company $8,404,398 ($655) $51,197 N/A N/A N/A State Farm Florida Insurance Company $5,995,454 $575,356 $734,565 78% 69% 41% Philadelphia Indemnity Insurance Company $5,111,183 $2,351,470 $2,156, % 90% 61% Service Insurance Company $2,184,052 $8,608 $27,331 31% 67% 36% Sunshine State Insurance Company $1,568,561 ($14,969) $8,671 N/A N/A N/A Universal Insurance Company Of North America $1,166,050 $32,673 $38,380 85% 99% 71% All Other $6,931, Totals - All Carriers $210,381, Notes: 1) $ in (000's) 2) Includes admitted carriers (and Citizens) writing commercial residential property statewide 3) Surplus lines companies are not included in the market share calculation 4) Combined Loss Ratio = Net Loss & LAE Ratio plus Expense Ratio (Underwriting Expense/Net Premiums Written) 5) Total Insured Value indicates Florida Commercial Residential business. All other values are on a total company basis as reported in 2013 annual statements. 6) Philadelphia Indemnity and QBE write in multiple states with approximately 6% and 8%, respectively, of their direct written premium in Florida in

24 Policies Inforce Market Share 59% Carrier Year to Date - Top 20 Insurers by New Business Written Florida Commercial Residential Property 2% 7% 26% Year to Date New Business Written Year to Date New Business Written Market Share American Coastal Insurance Company Citizens Property Insurance Corporation American Capital Assurance Corp. Weston Insurance Company First Community Insurance Company All Other Carriers Policies Inforce Total Insured Value for All Policies Premiums Written American Coastal Insurance Company 4,117 4,105 $43,966,990,634 $301,021,931 Citizens Property Insurance Corporation 3,656 16,620 $89,346,440,283 $463,656,153 American Capital Assurance Corp. 1,371 2,021 $22,242,869,870 $63,008,273 Weston Insurance Company 696 1,313 $8,404,397,587 $39,598,291 First Community Insurance Company 500 1,550 $694,039,928 $3,586,591 State Farm Florida Insurance Company ,616 $5,995,454,236 $29,550,309 Cincinnati Indemnity Company $137,843,000 $333,802 Arch Insurance Company $38,686,441 $44,235 Philadelphia Indemnity Insurance Company $5,111,182,572 $15,368,419 Travelers Property Casualty Company Of America $441,633,907 $3,443,420 Zurich American Insurance Company 56 1 $322,820 $494,385 Guideone Elite Insurance Company $150,534,800 $903,967 QBE Insurance Corporation 35 1,084 $23,464,209,850 $97,012,244 Service Insurance Company $2,184,052,000 $8,745,562 Nova Casualty Company $1,058,963,338 $2,632,108 Phoenix Insurance Company $31,003,868 $1,035,473 Charter Oak Fire Insurance Company $18,793,734 $2,042,907 Cincinnati Insurance Company $584,478,000 $895,206 Sunshine State Insurance Company $1,568,561,307 $5,635,070 Granada Insurance Company $33,652,760 $99,272 All Other Carriers 278 5,550 $4,907,113,644 $22,722,278 Totals - All Carriers 11,516 63,015 $210,381,224,579 $1,061,829,896 36% 10% 4% 32% 6% 12% Notes: Includes admitted carriers (and Citizens) writing commercial residential property statewide New business does not include assumed policies 20

25 Prior Analysis 09/30/13 Change in Market Share Florida Commercial Residential Property Top 10 Carriers by Total Insured Value (TIV) Current Analysis 12/31/13 TIV Market Share Carrier Name TIV Market Share Carrier Name Citizens Property Insurance Corporation 4 Citizens Property Insurance Corporation 42% American Coastal Insurance Company 20% American Coastal Insurance Company 21% QBE Insurance Corporation 11% QBE Insurance Corporation 11% American Capital Assurance Corp. 11% American Capital Assurance Corp. 11% Weston Insurance Company 4% Weston Insurance Company 4% State Farm Florida Insurance Company State Farm Florida Insurance Company Philadelphia Indemnity Insurance Company Philadelphia Indemnity Insurance Company 2% Service Insurance Company 1% Service Insurance Company 1% Sunshine State Insurance Company 1% Sunshine State Insurance Company 1% Nova Casualty Company 1% Universal Insurance Company Of North America 1% Top 10 Carriers by New Business Prior Analysis Current Analysis 09/30/13 12/31/13 Carrier Name # New # New Carrier Name Policies Policies Citizens Property Insurance Corporation 36% American Coastal Insurance Company 36% American Coastal Insurance Company 34% Citizens Property Insurance Corporation 32% American Capital Assurance Corp. 1 American Capital Assurance Corp. 12% Weston Insurance Company 4% Weston Insurance Company 6% First Community Insurance Company 4% First Community Insurance Company 4% State Farm Florida Insurance Company 2% State Farm Florida Insurance Company Philadelphia Indemnity Insurance Company 1% Cincinnati Indemnity Company 1% Arch Insurance Company 1% Arch Insurance Company 1% Cincinnati Indemnity Company 1% Philadelphia Indemnity Insurance Company 1% Travelers Property Casualty Company Of America 1% Travelers Property Casualty Company Of America 0% 21

26 Citizens' Market Share by County Florida Commercial Residential Property Citizens All Other Carriers Citizens All Other Carriers Market Market Market Market Total Insured Value Total Insured Value Total Insured Value Total Insured Value County Share Share County Share Share Alachua $16,979,600 2% $1,032,395,527 98% Lee $3,027,259,257 25% $9,153,300,933 75% Baker $0 0% $15,419, % Leon $27,395,900 2% $1,128,559,430 98% Bay $352,606,219 51% $343,919,390 49% Levy $4,646,500 1 $31,279,300 87% Bradford $0 0% $14,042, % Liberty $0 0% $2,165, % Brevard $1,753,604,785 39% $2,790,951,150 61% Madison $0 0% $7,014, % Broward $18,302,945,127 52% $16,662,330,777 48% Manatee $1,237,331,001 30% $2,830,131,770 70% Calhoun $0 0% $3,941, % Marion $15,265,600 $429,196,481 97% Charlotte $525,302,125 27% $1,413,439,692 7 Martin $1,122,203,734 47% $1,271,511,874 5 Citrus $23,041,450 10% $208,656,903 90% Miami-Dade $22,794,700,918 5 $19,870,174,707 47% Clay $5,506,100 1% $392,620,421 99% Monroe $1,475,650,343 82% $333,625,549 18% Collier $3,717,817,058 28% $9,394,823,676 72% Nassau $174,707,087 37% $294,046,583 6 Columbia $0 0% $36,318, % Okaloosa $461,686,040 46% $551,981,772 54% Desoto $0 0% $51,608, % Okeechobee $6,405,300 15% $35,039,862 85% Dixie $9,072,600 61% $5,805,538 39% Orange $245,270,634 5% $4,775,619,221 95% Duval $104,703,782 $2,950,291,155 97% Osceola $26,948,300 2% $1,354,265,354 98% Escambia $381,814,943 32% $814,648,347 68% Palm Beach $16,129,083,725 51% $15,366,544,607 49% Flagler $12,150,777 2% $762,520,388 98% Pasco $286,306,504 20% $1,134,628,511 80% Franklin $7,925,000 5 $7,055,887 47% Pinellas $7,577,092,224 52% $7,026,798,452 48% Gadsden $573,000 2% $23,347,937 98% Polk $38,639,400 $1,230,581,696 97% Gilchrist $0 0% $12,373, % Putnam $0 0% $52,202, % Glades $0 0% $1,602, % Saint Johns $163,554,237 15% $924,880,084 85% Gulf $6,777,751 39% $10,567,468 61% Saint Lucie $1,042,529,116 49% $1,071,898,090 51% Hamilton $0 0% $2,220, % Santa Rosa $91,409,725 37% $156,238,457 6 Hardee $0 0% $12,857, % Sarasota $4,672,057,594 49% $4,960,856,614 51% Hendry $2,393,200 14% $14,876,513 86% Seminole $63,057,800 4% $1,520,769,980 96% Hernando $13,929,800 1 $91,430,379 87% Sumter $0 0% $81,200, % Highlands $9,128,600 4% $226,133,152 96% Suwannee $0 0% $27,431, % Hillsborough $763,385,089 16% $4,055,586,194 84% Taylor $574,527 4% $15,395,885 96% Holmes $0 0% $6,459, % Union $0 0% $2,636, % Indian River $1,050,199,463 56% $828,061,450 44% Volusia $1,110,599,303 34% $2,191,366,073 66% Jackson $0 0% $77,907, % Wakulla $2,543,000 10% $22,280,763 90% Jefferson $0 0% $16,164, % Walton $477,281,045 62% $289,547,973 38% Lafayette $0 0% $1,925, % Washington $0 0% $9,685, % Lake $12,385,000 2% $599,623,088 98% Total $89,346,440,283 42% $121,034,784,296 58% Note: Counties are bolded when Citizens' market share is 25% or greater in that county 22

27 $8.00 $7.00 $6.00 $5.00 $4.00 $3.00 $2.00 $1.00 Average Premium Per $1K Exposure $100,000 $90,000 $80,000 $70,000 $60,000 $50,000 $40,000 $30,000 $20,000 $10,000 Average Premium and Exposure Per Policy Policies Inforce, Premium and Exposure Commercial Residential Average Premium Per Policy $25,000,000 $20,000,000 $15,000,000 $10,000,000 $5,000,000 $0.00 $0 $0 Average Exposure Per Policy Carrier Policies Inforce Premium Exposure Average Premium Per $1,000 Exposure Average Premium Per Policy Average Exposure Per Policy Citizens Property Insurance Corporation 16,620 $463,656,153 $89,346,440,283 $5.19 $27,897 $5,375,839 American Coastal Insurance Company 4,105 $301,021,931 $43,966,990,634 $6.85 $73,331 $10,710,595 QBE Insurance Corporation 1,084 $97,012,244 $23,464,209,850 $4.13 $89,495 $21,645,950 American Capital Assurance Corp. 2,021 $63,008,273 $22,242,869,870 $2.83 $31,177 $11,005,873 All Other 39,185 $137,131,295 $31,360,713,942 $4.37 $3,500 $800,324 Total Market 63,015 $1,061,829,896 $210,381,224,579 $5.05 $16,850 $3,338,590 Notes: Includes admitted carriers (and Citizens) writing personal residential property statewide Exhibit includes carrier specific data for those with greater than 5% market share by TIV 23

28 Exposure (000's) $140,000,000 $120,000,000 $100,000,000 $80,000,000 $60,000,000 $40,000,000 Statewide Trend Policies Inforce, Exposure & Premium Historical Trends Commercial Residential Citizens All Other Carriers $20,000,000 $ Citizens Year Policies % of % of % of Policies % of % of % of Policies Exposure Premium Exposure Premium Inforce Total Total Total Inforce Total Total Total Inforce Exposure Premium ,369 20% $129,568,970,903 5 $550,430,009 54% 83,020 80% $117,203,650,699 47% $465,566,804 46% 104,389 $246,772,621,602 $1,015,996, ,763 2 $116,884,641,622 48% $542,028,093 52% 72,149 77% $124,530,050,630 52% $495,251,340 48% 93,912 $241,414,692,252 $1,037,279, ,776 27% $107,852,921,030 48% $508,252,738 49% 57,007 7 $115,342,975,835 52% $519,459,897 51% 77,783 $223,195,896,865 $1,027,712, ,741 28% $104,763,503,130 48% $517,270,230 50% 49,797 72% $114,870,598,526 52% $521,970,764 50% 69,538 $219,634,101,656 $1,039,240, ,620 26% $89,346,440,283 42% $463,656,153 44% 46,395 74% $121,034,784,296 58% $598,173,743 56% 63,015 $210,381,224,579 $1,061,829,896 Note: Includes admitted carriers (and Citizens) writing commercial residential property statewide All Other Total 24

29 Annual Total Market Historical Analysis Personal and Commercial Residential

30 7,000,000 6,000,000 5,000,000 4,000,000 3,000,000 2,000,000 1,000,000 0 Policies Inforce Annual Total Market - Historical Analysis 2002 through 2013 Policies Inforce and Premium Historical Trends Florida Personal Residential Property $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 $2,000,000 $0 Premium Written (000's) Admitted Insurers Citizens Surplus Lines Admitted Insurers Citizens Surplus Lines Total Market Year Policies Inforce Premium(000's) Policies Inforce Premium(000's) Policies Inforce Premium(000's) Policies Inforce Premium(000's) ,633,859 $3,596, ,111 $663, ,904 $176,805 5,329,874 $4,436, ,537,905 $4,008, ,610 $941, ,460 $197,945 5,413,975 $5,147, ,644,014 $4,587, ,818 $1,087, ,740 $233,174 5,570,572 $5,908, ,933,086 $5,708, ,617 $1,263, ,867 $308,771 5,846,570 $7,280, ,569,835 $6,874,161 1,120,479 $2,429, ,820 $334,130 5,832,134 $9,637, ,274,854 $7,083,591 1,119,753 $2,250, ,160 $295,243 5,511,767 $9,629, ,617,600 $6,669, ,620 $1,632, ,753 $245,531 5,704,973 $8,547, ,747,492 $6,796, ,525 $1,486,820 98,458 $240,477 5,793,475 $8,523, ,485,598 $6,782,374 1,199,263 $2,005,579 96,567 $235,215 5,781,428 $9,023, ,302,229 $6,838,229 1,386,317 $2,469,201 99,923 $236,800 5,788,469 $9,544, ,433,159 $7,435,553 1,230,528 $2,206, ,599 $271,092 5,789,286 $9,912, ,462,430 $7,538,227 1,198,338 $2,166, ,592 $333,619 5,813,360 $10,038,625 Notes: Admitted insurer information is as reported to the Florida Office of Insurance Regulation (QUASR data) for the 4th quarter of each calendar year For Citizens and the admitted market, policies inforce exclude ex-wind policies due to changes in QUASR reporting requirements over time Surplus Lines data reported to the FSLSO as of 03/24/2014; insured value data is not reported and thus is excluded from this analysis Surplus Lines for personal residential include HO-3, HO-4, HO-6, Dwelling, Dwelling Builders Risk, Mobile Home, and Windstorm 25