20 July - Hong Kong. 25 July - Bangkok July - Taipei July - Singapore July - Shanghai. Organized by: Co-sponsored with:

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1 18-19 July - Shanghai 20 July - Hong Kong July - Taipei 25 July - Bangkok July - Singapore Organized by: China Region Committee Co-sponsored with: Actuarial Institute of Chinese Taipei

2 OBJECTIVE Jointly organized by the Actuaries Institute Australia, Institute & Faculty of Actuaries, and Society of Actuaries (China Region Committee) with the support of local actuarial bodies, this Joint Regional Seminar is designed to assist actuaries and other professionals in meeting CPD requirements. THE SEMINAR Our theme this year for Asia's largest annual event for actuaries is "Insurance Products Going Beyond the Numbers". Our aim is to make this year somewhat different from the past by providing a non conventional/traditional actuarial seminar by giving you insights and perspectives from people outside of the day to day actuarial field. To help/encourage/stimulate wider thinking about insurance products. So our impressive panel of speakers will present and share with you their personal and/or corporate perspectives and insights on products and/or product development. The perennial search by insurers for the "killer product" continues. Some would say, however, don't keep trying to find "a product solution to a distribution problem". Wrapped within these statements is an endemic issue for insurers. We have become accepting of the situation that "insurance is sold and not bought", ie, our business and products are push rather than pull. But does it HAVE to be that way? What do customers need and want? In this seminar we will consider "product" and/or "product development" from a host of different perspectives as well as provide some ideas and food for thought on insurance products. The objective is to stimulate your thinking beyond that of your day to day thinking and activities related to "product". We aim to encourage you to think more widely than some actuaries are typically considered to do with respect to "product" and certainly that "product" is about much more than just actuarial pricing. WORKSHOP The workshop will cover several 'all in' universal business case studies through utilizing group discussions. CPD The Joint Regional Seminar qualifies for (Actuaries Institute Australia/ IFA/ SOA/ ASHK) Continuing Professional Development (CPD). Actuarial members may find it a useful contribution to their personal professional development. The amount of hours recorded is left to the discretion of the individual.

3 VENUE Shanghai July 2012 Hilton Shanghai No.250 Hua Shan Road,Jing'an District, French Concession, Shanghai , China Hong Kong 20 July 2012 Hyatt Regency Hong Kong Regency Ballroom, 18 Hanoi Road, Tsim Sha Tsui, Kowloon, Hong Kong Taipei July 2012 Room 201, NTUH International Convention Center, No.2, Xuzhou Road, Zhongzheng District 100, Taipei, Taiwan Bangkok 25 July 2012 Grand Millennium Sukhumvit, Bangkok Ballroom 1, 4/F, 30 Sukhumvit 21 (Asoke) Road, Klongtoey Nua, Wattana, Bangkok 10110, Thailand Singapore July 2012 Ballroom 2, Level 3, Hilton Singapore Hotel 581 Orchard Road, Singapore ATTIRE Business casual attire is recommended for this seminar. CONTACT INFORMATION Individuals who wish to travel to any of the 5 locations for the seminar may contact the following persons for detailed seminar information and registration form: Shanghai Ms. Yang Ting China Association of Actuaries Tel: (86) Fax: (86) yt@e caa.org.cn Hong Kong Ms. Tiffany Wong Actuarial Society of Hong Kong Tel: (852) Fax: (852) actsoff@netvigator.com Taipei Ms. Emily Lye Actuaries Office in Hong Kong Tel: (852) Fax: (852) actuaries@biznetvigator.com Bangkok Ms. Rattiya Singlor Society of Actuaries of Thailand Tel: (66) Fax: (66) ext rattiyas@mittare.com Singapore Ms. Patsy Lau Singapore Actuarial Society Tel: (65) patsy@actuaries.org.sg

4 The Joint Regional Seminar will feature a wonderful panel of speakers in the 5 locations. Speakers who are so far confirmed are from a wide range of backgrounds and will provide an impressive array of different perspectives to stimulate your thinking about products and product development. Our panel of confirmed speakers are all well known from the insurance industry and we're complemented with some product experts from outside of our industry to share insights and their perspectives on "product". These speakers include: Alex McGowan of Cathay Pacific, Andrea Baldi of Lamborghini, Alex Paufler of Mercedes Benz, Dr Shaun Martin of Applied Cognitive Research and Yvonne Chan Saunders of the Hong Kong Retirement Schemes Association. From the insurance industry, our panel (varies by location) currently consists of: May Chun Calvin Foo Louis Heng Tony Ho Garth Jones Gavin Maistry Jeff Manuel Ben McDermott Daisy Ning Tim Oliver Hengcheng Pan Geoff Riddell Mark Saunders Greg Solomon Darren Thomson Hans Wagner Qing Dennis Wang Katsuki Yoshimoto Topics (vary by location) being covered include: Personal perspectives and experiences of "product", what it really means Social Media: Product, Platforms, Phenomenon New Technology... New products? Products -- doing it differently: the Sony Life way. Investment yield and it's impacts Mortality and morbidity gaps, ageing populations and implications on product development Long Term Care products Global Trends in Product Development Predicting consumer trends using Mathematics Benefits of insurance to society Food for thought: Product evolution or revolution? The greatest opportunity, but who will grasp it?

5 INSURANCE PRODUCTS GOING BEYOND THE NUMBERS 08:15 REGISTRATION 08:45 Welcome Remarks Peter Duran, ASHK President 08:55 Opening Remarks Mark Saunders, Organising Committee Chairman, Towers Watson 09:05 Balanced Proposition Development Geoff Riddell, Zurich Financial Services 09:45 Products -- Doing it Differently: the Sony Life Way Katsuki Yoshimoto, Sony Life Insurance 10:25 BREAK 10:55 Social Media: Product, Platforms, Phenomenon Ben McDermott, Towers Watson 11:35 New Technology... New Products? May Chun, EAB Systems 12:15 Product Design 101: Developing Products that Clients Want and Need Calvin Foo, Manulife Financial Asia 12:55 LUNCH 14:00 Perspectives on Product -- a Non-insurance View of the World Alex McGowan, Cathay Pacific 14:40 Mortality and Morbidity Gaps, Ageing Populations and Implications on Product Development Daisy Ning, Swiss Re 15:20 BREAK 15:50 Asset Management Product Perspectives Yvonne Chan, Hong Kong Retirement Schemes Association 16:10 Benefits of Insurance to Society Garth Jones, AIA 16:45 Food for Thought : Product Evolution or Revolution? The Greatest Opportunity, but Who will Grasp it and Closing Remarks Mark Saunders, Organising Committee Chairman, Towers Watson 17:15 END OF SEMINAR Venue : Regency Ballroom, Hyatt Regency Hong Kong, 18 Hanoi Road, TST, Hong Kong

6 Personal Particulars Name in ENGLISH Company in ENGLISH Address Phone Fax Preferred name on badge Register by 11 July! E mail: actsoff@netvigator.com Tel: (852) Fax: (852) [ ] Member of actuarial organizations Name of actuarial organization Please specify status: [ ] Fellow Member [ ] Associate Member [ ] Student Member (tick as appropriate) [ ] Non member Deadline for registration: 11 July 2012 Registration and Payment Method Registration fee: HK$1,100 x Person(s) = HK$ Registration fee includes refreshment breaks and lunch. Please return your completed form with your cheque payment to: Actuaries Office in Hong Kong, 2202 Tower Two, Lippo Centre, 89 Queensway, Hong Kong or FAX to (852) or E mail to actsoff@netvigator.com. Your cheque should be in favor of The Actuarial Society of Hong Kong. Seminar receipts will be provided at reception desk on 20 July 2012 upon request. Cancellation Policy Cancellations should be made by contacting actsoff@netvigator.com, and also confirmed in writing. No refunds will be made for cancellations after 11 July The Society reserves the right to cancel the seminar if conditions warrant. Organized by: Institute and Faculty of Actuaries Actuaries Institute Australia Society of Actuaries China Region Committee Co Sponsored with: Actuarial Society of Hong Kong Venue : Regency Ballroom, Hyatt Regency Hong Kong, 18 Hanoi Road, TST, Hong Kong

20 July - Hong Kong. 25 July - Bangkok July - Taipei July - Singapore July - Shanghai. Organized by: Co-sponsored with:

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