Bylaw Services Department

Transcription

1 Bylaw Services Department

2 Bylaw Services Department Operating Budget Roll-up REVENUES Q3 Proposed Proposed Proposed Description Budget Forecast Budget Budget Budget Activity Revenue $204,000 $276,615 $204,000 $204,000 $204,000 Grant Revenue 43,200 43,200 43,200 43,200 43,200 Other Revenue ,520 22,250 22,250 22,250 TOTAL REVENUES 247, , , , ,450 EXPENDITURES FTE Count Wages & Benefits 438, , , , ,122 Contracted & General Services 28,250 68,509 32,250 31,820 31,870 Materials, Goods & Supplies 6,000 6,001 4,300 4,600 4,500 Internal Charges 34,500 34,500 35,300 35,700 36,800 TOTAL EXPENDITURES 507, , , , ,292 REVENUES LESS EXPENDITURES (259,976) (222,351) (272,991) (284,900) (298,842) Associated Amortization 3,713 4,933 4,933 4,933 3,920 Transfers to Reserves (174,650) (217,166) (174,650) (174,650) (174,650) Transfers from Reserves 3,140 Tax Funding Required (434,626) (436,377) (447,641) (459,550) (473,492)

3 Bylaw Services Department Department Services Summary Summary Charts - This section can provide graphical information examples are provided below for Council to decide which would be the most beneficial to the reader of the document or if there are other that are not listed that should be added.

4 Bylaw Services Department Department Services Summary

5 Bylaw Services Department Department Services Summary

6 Service Area: Bylaw Enforcement (1 of 4) The three areas of enforcement (general bylaws, Land Use Bylaw, and provincial acts) can be separated into two categories: Proactive Enforcement and Reactive Enforcement. Reactive enforcement is essentially all of the follow up we do regarding the numerous Actions Requests submitted to us. We normally receive between Action Requests per year that represent 850-1,100 individual incidents. While a large portion of the Action Requests come from citizens and visitors, we are seeing an increasing amount of Action Requests coming from various other Town of Banff departments seeking enforcement and education to addresses safety and efficiency issues as well as enhanced protection of public assets. Proactive enforcement represents all of the other enforcement that is not specifically in reaction to individual Action Requests. Proactive enforcement is guided and influenced by numerous factors. Continuous analysis of Action Requests, Council direction, and requests from other Town of Banff departments tend to provide us with the most guidance as to where we should focus our proactive enforcement efforts. Some examples of proactive enforcement are: Focused monitoring of waste and recycling stations throughout the town for illegal dumping and theft of recyclables Place-focused enforcement in the downtown core for illegal cycling and skateboarding on sidewalks In many cases, proactive enforcement will be preceded by, or blended with some form of educational and awareness effort. Bylaw Enforcement Operating Budget Q Proposed 2016 Proposed 2017 Proposed Description Budget Forecast Budget Budget Budget REVENUES Activity Revenue $171,000 $243,536 $171,000 $171,000 $171,000 Grant Revenue 43,200 43,200 43,200 43,200 43,200 Other Revenue 21,000 22,000 22,000 22,000 TOTAL REVENUES 214, , , , ,200 EXPENDITURES FTE Count Wages & Benefits 266, , , , ,150 Contracted & General Services 21,470 62,663 25,170 25,220 25,270 Materials, Goods & Supplies 5,100 5,101 3,400 3,400 3,400 Internal Charges 29,900 29,900 30,700 31,000 32,000 TOTAL EXPENDITURES 322, , , , ,820 REVENUES LESS EXPENDITURES (108,296) (72,954) (115,403) (122,788) (131,620) Associated Amortization 3,713 4,703 4,703 4,703 3,690 Transfers to Reserves (172,790) (215,306) (172,790) (172,790) (172,790) Transfers from Reserves 3,140 Tax Funding Required (281,086) (285,120) (288,193) (295,578) (304,410)

7 Service Area: Bylaw Enforcement (1 of 4) Council Expectations: 1) Regularly review parking time limits 2) Regularly review Council s enforcement expectations 3) Heavy early season education and enforcement of skateboarding and cycling on downtown sidewalks 4) Consistency of practice that delivers the vision that we have for Banff as a model mountain community and world class visitor destination 5) Enforce traffic violations heavily where complaints are received 6) Heavy enforcement in areas where safety is a concern (e.g. playground and school zones) 7) Use of the speed trailer for use of compliance in town 8) Ongoing bylaw education recognizing a high population turn-over 9) Working in collaboration with other town departments 2014 Priorities: RV parking signage and zoning Move to batching of internally Planning Dept. enforcement rather than a case-by case basis Bylaw workshop with council in spring of 2014 Officer safety training Guided by Transportation Master Plan On-going 2015 Priorities: Audit of regulatory signage Collaborate with Planning on illegal B & B homes Enhanced enforcement of downtown parking regulations Set consistent parking enforcement times in effect From your perspective what is working well with Enforcement? Visible presence of officers Action requests Friendly professional staff Speed trailer and affixed speed indicator signs Assistance with special events Placed focused enforcement (side walk safety) Good public relations in community Peace officer on transit bus Accessibility of department (via telephone and website-via smartphones) Smart phone technology Full complement of trained officers On-line ticket payments Reduction in graffiti Reduced dumpster picking Communication with other department on enforcement From your perspective what areas need attention with Enforcement? Derelict properties Continued use of action requests Attempt to address recurrent problems interdepartmentally to reduce need for active enforcement Lack of effective signage and delineation for bus parking in Mount Royal Parking lot

8 Communication with other departments on enforcement Bylaw reviews Delivery of offence notices electronically Consistent and better regulatory signage

9 Bylaw Services #1 New Service Level Request Dash-Mount/Wearable Cameras Objective: To equip officers with a combination wearable and dash-mount video camera. Summary: Wearable and dash-mount cameras are becoming increasingly common in all sectors of enforcement where officers are engaging with people in the public realm. Recording of events both in-vehicle and in the public can enhance: Both officer safety and public safety Investigative transparency Substantiation or to disprove officer conduct complaints Accuracy and accountability in court proceedings Cost to Implement: The purchase prices of 4 wearable camera units and two sets of vehicle mounting hardware should be approximately $2,200. Ongoing Operational Cost per year: Operational costs per year should be negligible, however replacement of the units should be considered after 4-5 years. Resources Required to Implement: There may be minimal IT assistance required in setting up the cameras and to ensure adequate data storage is available. Resources Required to Maintain: Periodic assistance may be required from IT for any troubleshooting assistance Return on Investment: Adds another element of professionalism and safety to the organization. Camera evidence may prove valuable and provide protection from liability in the case of a vehicular accident or successful litigation against the Town in other investigative or conduct matters. Estimated Delivery Date: Early 2015 Council Strategic Priority? No Is this an approved Service Review Item? No

10 Bylaw Services #2 New Service Level Request Enhanced Parking Enforcement Objective: To implement a more focused parking enforcement program that supports the Council-endorsed principle that prime downtown parking should be available for visitors. Summary: Regardless of the existence or non-existence of paid parking, focused enforcement on time limit parking supports the goal of keeping more prime downtown core parking spots available for visitors. Acquiring a handheld LPR time limit parking enforcement system that is compatible with our current financial system will increase the efficiency of enforcement. The appropriate planning and purchasing of this system would also allow it to integrate with an electronic Pay Parking system in the future, should the UPP trial data and possible subsequent public support warrant it. Clear, consistent and well-maintained regulatory signage is absolutely key, especially when focusing on traffic and parking enforcement in a community that sees may foreign visitors year round. Consideration will be given to shift the Senior Community Peace Officer s responsibilities to directly oversee an enhanced parking and traffic enforcement initiative and a regular sign audit and maintenance program. Cost to Implement: Aside from the associated capital costs, the initial start-up costs will be mainly uniform and equipment-related items. It is estimated that these costs will be $1, Capital costs would be $55, to acquire the handheld units and secure the required programming to integrate the system with the Great Plains ticket tracking system. Ongoing Operational Cost per year: Administration is proposing to adjust the structure of the Bylaw Department with an overall increase of 0.66FTE. This is accomplished by expanding one seasonal position to a full year contract. The increase in labour costs for 2015 would be $30, If ongoing this would be subject to annual inflation. We are initially recommending the increased seasonal position to be initiated as a one year contract with the possibility of ongoing renewal. The reasoning is that we are facing several unknowns. We don t know if a UPP program will be implemented, and if so, will it be implemented throughout the full year. We don t know that, if over time, the increased enforcement and enhanced regulatory signage programs may increase compliance. We don t know that, if over time, an increased enforcement program will be needed through the middle of the winter months. In addition to the labour costs, there is an ongoing licensing and consumables cost for the Handheld LPR units of $12, An increased transfer to capital reserves for future replacement of the handheld units would be $2, *This ongoing operational cost would be offset by additional parking enforcement revenue estimated to be $50,000.00, taking into consideration that we would continue a first time warning approach for time-limit tickets in the downtown core only. Total Net Ongoing Revenue: $5,

11 Resources Required to Implement: Initial help will be required from both Finance Department and the IT Department to work with the vendor setting up and integrating the system with the Great Plains software. Resources Required to Maintain: Regular access to basic tools and a ladder for sign maintenance.

12 Estimated Delivery Date: May 01, 2015 Council Strategic Priority? Yes This initiative is indirectly related to council s strategic priority to implement the recommendations of the Traffic Master Plan. Is this an approved Service Review Item? No

13 Service Area: Bylaw Education (2 of 4) Education is purely proactive, and in many cases is intended to create awareness of imminent proactive enforcement efforts where the previous enforcement in these areas may have been mostly reactive. In other cases, it takes the form of a seasonal reminder where certain types of focused enforcement are carried out proactively, but only at certain times of the year. Some of examples of our past and current education efforts are: The Late Night Nuisance Abatement Program (past) Door hanger program for illegal dumping (current) Personal visits to downtown businesses every Fall to educate about proper and legal snow removal from sidewalks (continuous/seasonal) Active updates on the Bylaw services website space (continuous) Active member on the School Safety Committee (continuous) Bylaw Education Operating Budget Q3 Proposed Proposed Proposed Description Budget Forecast Budget Budget Budget EXPENDITURES FTE Count Wages & Benefits $73,955 $73,955 $76,020 $77,983 $80,158 Contracted & General Services 4,810 3,586 4,810 4,330 4,330 Materials, Goods & Supplies Internal Charges 2,000 2,000 2,000 2,000 2,000 TOTAL EXPENDITURES 81,065 79,841 83,130 84,913 87,088 REVENUES LESS EXPENDITURES (81,065) (79,841) (83,130) (84,913) (87,088) Transfers to Reserves (745) (745) (745) (745) (745) Tax Funding Required (81,810) (80,586) (83,875) (85,658) (87,833) 13 P a g e

14 Service Area: Bylaw Education (2 of 4) Council Expectations: 1) Warning tickets and an educational program about skateboarding and cycling on the sidewalks 2) Having a seasonal communication strategy about skateboarding and cycling on the sidewalks 3) Improved signage 4) Education whenever a long-standing enforcement approach is changed 5) Proactive education on seasonal issues 2014 Priorities: Downtown sidewalk safety Continued action request education Interdepartmental collaboration on education programs On-going 2015 Priorities: Education program to reduce animal attractants Continue and expand Safety Day From your perspective what is working well with Education? Proactive pre-snowfall education program for Banff Avenue businesses Downtown local place focused enforcement Few repeat offenders for skateboarding tickets Calm staff in stressful situations Garage sale sign education program Speed signs Elementary/high school presence Door hanger program for sundry waste From your perspective what areas need attention with Education? Seasonal and architectural lighting standards Shrubbery and trees over sidewalks Continue to education public about action requests Innovative ways to education transient populations 14 P a g e

15 Service Area: Bylaw Permits, Inspections & Licensing (3 of 4) This service area includes the licensing of taxi operators, vehicle inspections and driver and public complaints. Permits, Inspections & Pet Licensing Operating Budget Q3 Proposed Proposed Proposed Description Budget Forecast Budget Budget Budget REVENUES Activity Revenue $33,000 $33,079 $33,000 $33,000 $33,000 TOTAL REVENUES 33,000 33,079 33,000 33,000 33,000 EXPENDITURES FTE Count Wages & Benefits 65,619 65,619 68,199 69,962 71,922 Contracted & General Services 1,130 1,419 1,430 1,430 1,430 Materials, Goods & Supplies Internal Charges 1,700 1,700 1,700 1,800 1,800 TOTAL EXPENDITURES 68,949 69,238 71,829 73,692 75,652 REVENUES LESS EXPENDITURES (35,949) (36,159) (38,829) (40,692) (42,652) Transfers to Reserves (750) (750) (750) (750) (750) Tax Funding Required (36,699) (36,909) (39,579) (41,442) (43,402) 15 P a g e

16 Service Area: Bylaw Permits, Inspections & Licensing (3 of 4) Council Expectations: 1) Guidelines are set at a standard that is appropriate to fit within our community profile 2) Promote low emission vehicles with possible incentives 2014 Priorities: Greening the fleet Educate pet owners through pet licencing process about rules and responsibilities of pet ownership in the National Park Compliance was reached prior to the Bylaw Amendment. This will be an on-going program until complete Priorities: Add neck lanyards for busking permits to create more professional look. Explore/evaluate use of either Pronto Forms or custom Report Exec module for taxi inspections Continue pro-active monitoring for unlicensed businesses From your perspective what is working well with Permits, Inspections & Licensing? Greening of taxi fleet Innovative ideas for pet licence compliance (ex: pet-photo contest) Lower number of complaints Taxi compliance Increased pet licence compliance Reduction in graffiti due to inspections Working with engineering to identify areas where there should be street use permits Pet-connect (QR codes) From your perspective what areas need attention with Permits, Inspections & Licensing? Pet licence compliance Business licence compliance 16 P a g e

17 Service Area: Bylaw Lost and Found (4 of 4) This service area receives and catalogues all lost and found items and coordinates the return of items to the owner. All items not claimed with are donated to charity groups for yearly found item disposals. Lost & Found Operating Budget Q3 Proposed Proposed Proposed Description Budget Forecast Budget Budget Budget REVENUES Other Revenue $250 $1,520 $250 $250 $250 TOTAL REVENUES 250 1, EXPENDITURES FTE Count Wages & Benefits 33,076 33,076 34,039 34,916 35,893 Contracted & General Services Materials, Goods & Supplies Internal Charges ,000 TOTAL EXPENDITURES 34,916 34,917 35,879 36,756 37,733 REVENUES LESS EXPENDITURES (34,666) (33,397) (35,629) (36,506) (37,483) Associated Amortization Transfers to Reserves (365) (365) (365) (365) (365) Tax Funding Required (35,031) (33,762) (35,994) (36,871) (37,848) 17 P a g e

18 Service Area: Bylaw Lost and Found (4 of 4) Council Expectations: 1) Having a seamless weekend and after hour lost and found service 2014 Priorities: There were no priorities for Priorities: Move all lost item reporting from website form to direct access to Lost & Found module on Complaint Tracking system. Ensure proper link on front counter ipad. Create online self-service bicycle registry From your perspective what is working well with Lost and Found? Social media to locate owners Use of Reportexec program for tracking The Secan Working with RCMP ex: wallets/ids From your perspective what areas need attention with Lost and Found? Automating process - Reportexec 18 P a g e

19 Bylaw Services Department New Capital Project Enhanced Time Limit Parking Project Summary: Project #: PS Department: 460-Bylaw Services Project: Enhanced Time Limit Parking Budget Year: 2015 Manager: TONY CLARK Project Type: Enforcement (None) Budget Status: Open Project Partner: Asset Type: (None) Year Identified: 2014 Start Date: Est. Completion Date: 5/1/2015 Project Description: Objective: To implement a more focused parking enforcement program that supports the Council-endorsed principle that prime downtown parking should be available for visitors. Summary: Regardless of the existence or non-existence of paid parking, focused enforcement on time limit parking supports the goal of keeping more prime downtown core parking spots available for visitors. Acquiring a handheld LPR time limit parking enforcement system that is compatible with the Great Plains Ticket Tracking system will increase the efficiency of enforcement. The appropriate planning and purchasing of this system would also allow it to integrate with an electronic Pay Parking system in the future, should the UPP trial data and possible subsequent public support warrant it. Cost to Implement: Capital costs would be $55, to acquire the handheld units and secure the required programming required to integrate the system with the Great Plains ticket tracking system. Annual licensing and consumables cost for the Handheld LPR units of $12, Budget Summary: Account Description Total 3200 General Capital Reserves 55, , Capital Expense (55,000) (55,000) Operating Budget Impact: Net: Effective Date (Exp)/Rev , , , P a g e