AHFC Electronic Contracting Frequently Asked Questions V0.1
|
|
- Brittney Bryan
- 5 years ago
- Views:
Transcription
1 V0.1
2 Published on 09/18/2017 Introduction The following cover a range of questions that dealers may ask as AHFC launches its electronic contracting solution, icontracting. This document will answer questions on the three broad topics: AHFC electronic contracting overview Dealer readiness System navigation This document is intended to supplement existing training and support resources, elearning and Dealer Reference Guides, also available via Honda University. This document is for dealer usage only. Please do not distribute outside of your dealership. Table of Contents AHFC ELECTRONIC CONTRACTING OVERVIEW I. ABOUT ELECTRONIC CONTRACTING What is electronic contracting? What are some features of electronic contracting?... 5 II. HOW DOES ELECTRONIC CONTRACTING BENEFIT ME AND MY STORE? What are some of the benefits of using electronic contracting?... 5 III. DEALER RESOURCES What resources are available to me if I have questions?... 5 IV. ORIENTATION READINESS What is the purpose of orientation?... 5 V. PRE-LAUNCH READINESS What items should be completed in the weeks / days prior to launch?... 6 VI. NAVIGATING FORM FIELDS Do I have to complete all of the data entry at one time? Is there a limit to the number of times I can resubmit when an error or warning is received? What actions should I take when an error or warning is received? How long are verifications valid? Can a funder respond to my inquiry about an error? What is vehicle validation? What is the difference between an error and warning?... 9 Page 2 of 21
3 14. Where is signature information stored? Where can the customer use the ipad to sign? How long after the signing process has begun must it be submitted? What are the three post-submission statuses? Which devices can be used to submit and print the contract? How are data entry fields completed? What should I fill in for the last month s payment on a retail contract? Are the Total Amount Financed field and the Amount Financed field the same? Which fields do I have to complete when entering down payment and trade information? How do I add insurance products? What products need to be disclosed in icontracting? Where do I enter fees if the fee is not listed? How do I enter residualized hard adds for icontracting? What does Miles at Inception mean? How do I know the Inception Rate? How do I enter mileage for a lease in the icontracting data entry fields? What does the Additional Advance field require? What is the Cash Price? How do I enter all of the fields in Capitalized Cost Reduction? Why do I get an error message related to the Amount Paid at Signing? What can I do to make the calculated monthly payment and the monthly payment from my DMS match if they do not? When does the Use Tax Percentage field get used in the Payment section? What is entered in the Property Tax field? How do I add Other Taxes? Why do I get an error message with the Monthly Payment section? How do I add Fees? How do I add insurance products? VII. MANAGING ERRORS AND WARNINGS How do I resolve a situation where my participation exceeds the maximum spread allowed? What happens when the contract rate is greater than the maximum allowed? Is there a way to resolve a mismatched contract model ID and approved model ID? Is there a way to resolve a mismatched contract term and approved contract term? How do I fix a contract if the name and address on the contract does not match the application? Page 3 of 21
4 46. How do I resolve a situation where the Advance exceeds approval? How can I resolve a service contract that is over Advance? Is there a way to correct a contract where a warning is received for being over residual? Where do I find a flex claim if not found in performance center? How do I correct a contract where the payment exceeds the approved max payment amount? VIII. OTHER CONTRACT MANAGEMENT CANCELING, PRINTING What can I use POS capture for versus esign? Can I cancel a contract before it s submitted for funding? Can I cancel a contract after it is submitted for funding? How do I print the client copy of signed contract documents from a desktop? How do I print the client copy from the ipad of a signed contract documents from the ipad? 16 IX. ASSIGNING PERMISSIONS How do I set up permissions for individual users at the dealership to use digital contracting? Page 4 of 21
5 AHFC ELECTRONIC CONTRACTING OVERVIEW This section will provide background information on AHFC s electronic contracting system and its benefits. I. ABOUT ELECTRONIC CONTRACTING 1. What is electronic contracting? Electronic contracting is AHFC s digital contracting system that streamlines the contracting experiencing by incorporating validation and point of sale capturing. The result is a more streamlined and faster funding experience for the dealer and a more refined user experience for the customer. 2. What are some features of electronic contracting? After the contract information is entered, contract validation checks AHFC-specific items on the contract for validity. Point of Sale capture allows the dealer to upload supporting forms and documents by attaching a picture image. The funding package checklist is a dynamic dealer document checklist that tracks specific forms and trailing documents. II. HOW DOES ELECTRONIC CONTRACTING BENEFIT ME AND MY STORE? 3. What are some of the benefits of using electronic contracting? Electronic contracting brings a tablet based signing process to the customer and dealer. It is untethered, eliminates print review copy and uses sign and tap functionality. The result is four times faster funding and a reduction in both floor plan interest total shipping costs. III. DEALER RESOURCES 4. What resources are available to me if I have questions? If you have questions about icontracting, you may utilize any of the online training courses available or Dealer Resource Guides (DRG) located on Honda University. In addition, you may contact insc and to report any issues with the system. DEALER READINESS This section will provide dealers with resources and information to prepare for the rollout of AHFC electronic contracting. IV. ORIENTATION READINESS 5. What is the purpose of orientation? In the weeks leading up to launch visit, your DRM will provide orientation to introduce staff to electronic contracting and begin technical readiness activities. Orientation will cover the following: a) View orientation video Your DRM will facilitate conversation with staff on key features and benefits specific to your store. b) Process/best practice discussion Work with your DRM to build out potential workflow best practices and prepare strategy prior to launch. Page 5 of 21
6 c) Review ipad requirements: Your DRM will share ipad requirements for icontracting. i. Dealers must have ipads in order to participate in the digital contracting rollout. 1. Hardware requirements: a. ipad only, specifically the following: b. ipad 2 (All configurations) c. ipad 3 (All configurations) d. ipad 4 (All configurations) e. ipad 5 (All configurations) f. ipad Air (All configurations) g. ipad Air 2 (All configurations) h. ipad Pro 9.7 inch ( All configurations) i. ipad Pro 12.9 inch ( All configurations) j. ipad Pro 10.5 inch (All configurations) 2. Software requirements: a. ios 8.0 and above supported d) Review browser requirements Chrome is the recommended browser e) DMS Provider Share information for DMS. Notify your DRM is you have switched DMS providers within the past 6 months V. PRE-LAUNCH READINESS 6. What items should be completed in the weeks / days prior to launch? Prior to launch visit, your DRM will check in with your dealership prior to launch visit to confirm the following have been completed to help ensure launch visit goes smoothly: a) Confirm ipad have been purchased Page 6 of 21
7 Your DRM will confirm you have purchased correct ipad model for the launch. A list of compatible ipads can be found on the previous page of this document. b) Confirm ipads can be/have been connected to Wifi Your DRM will confirm you have connected the ipads to Wifi in the dealership store c) Confirm app has been downloaded Your DRM will confirm you have downloaded the AHFC ideal app from the itunes app store Search AHFC ideal in the app store search bar and download. d) Confirm browser Your DRM will confirm you are using a supported browser. e) elearning reminder Dealership staff who should complete web-based training: i. Required: F&I Manager, Finance Director, Finance Manager ii. Optional: business office, sales manager, sales supervisor, sales assistant Page 7 of 21
8 iii. Note: All required roles should complete training prior to the launch visit date The elearning location: i. The elearning can be accessed via the Learning Catalog on Honda University. f) Receive launch visit expectations The launch visit is intended to reinforce training and provide support when icontracting is launched. Support includes: i. Onsite support: Expect to have at least one DRM arriving onsite on the day of launch visit. ii. Support duration: Onsite support will vary based on dealer need. iii. What activities will be covered during launch visit? 1. Setting up user permissions, verifying and launching ideal 2. Assist dealer personnel executing digital contracting 3. Conduct additional training 4. Gain feedback 5. Support resources post launch visit g) Obtain digital contracting permissions info Setting up permissions i. Your DRM should advise the in system administrator to assign user permissions the day before the launch visit using the info below. ii. Which users should be assigned digital contracting permissions? 1. Permissions can be assigned on an individual basis. 2. The in system administrator should assign user permissions the day before the launch visit. 3. There are three permissions the in system administrator can grant to dealership users related to digital contracting: Page 8 of 21
9 a. View: User can view/print contract status, details, and documents. b. Edit: In addition to the View permission functionality, user can start and modify contracts. Can submit contracts to AHFC for verification. Can view, export, and terminate authoritative copies from Vault. c. Sign/Submit: In addition to the Edit permission functionality, user is permitted to initiate and complete the signing process for all documents. Can submit the funding package to AHFC for funding and submit trailing documents. SYSTEM NAVIGATION This section will provide information on how to enter data, manage verifications, and work through the AHFC electronic contract system. VI. NAVIGATING FORM FIELDS 7. Do I have to complete all of the data entry at one time? No, begin entering some contract fields before menu selling then click on back button and save. 8. Is there a limit to the number of times I can resubmit when an error or warning is received? No, if an error or warning message appears, re-submit as many times as necessary. 9. What actions should I take when an error or warning is received? Dealers should read warnings and take action based on how the current funding team responds to these items. Dealers may not be used to seeing notification messages upfront related to contract fields. Previously issues may have been waived by the region after contract submission that will now have an error or warning upfront which will need to be resolved. 10. How long are verifications valid? Verifications are valid for one calendar day but can be re-submitted for verification. 11. Can a funder respond to my inquiry about an error? The funder s advice will only be directional to the specific dealer inquiry. While the received error message is the same error a funder would see, the funder will not have seen it yet in the system. 12. What is vehicle validation? Vehicle validation verifies the type of vehicle based on the VIN (system does a search on a database site, make, trim, door styles). The system then pre-populates based on the VIN de-code section. 13. What is the difference between an error and warning? Applications may be stopped or returned if submitted with an error or warning. Applications submitted with warnings risk rejection. When a dealer receives a Verified with Warning result, the dealer can choose to either resolve the warning or move forward without resolving the warning. A contract that is verified with warnings may require a regional exception to avoid a funding delay. Warnings caution the dealer to proceed with caution. Errors are hard stops that will not allow the dealer to continue. Failed verifications that receive an error require either a change to the credit application or a change to the contract information before the customer can sign. To modify a credit application, the dealer will need to cancel the contract on the Contract Screen. 14. Where is signature information stored? Any info on the ipad or the App will be stored in the Cloud. When the deal is booked it will be removed Page 9 of 21
10 as a whole. 15. Where can the customer use the ipad to sign? Customer signing can occur anywhere in the store with Wi-Fi or cellular connection. 16. How long after the signing process has begun must it be submitted? Once signing process has begun, signing must be completed by all parties and submitted within five days. 17. What are the three post-submission statuses? The three post-submission statuses are: 'contract submitted (dealer has requested funding), contract received (the funding department has received the contract package), and booked. 18. Which devices can be used to submit and print the contract? The contract can be submitted and printed from both an ipad and a desktop computer. Customer copies should be printed and assembled before point-of-sale capture. A thumb drive can also be provided for the customer. Submitting for funding is the final step. RETAIL-SPECIFIC CONTRACTS 19. How are data entry fields completed? Most of the retail data entry fields are self-explanatory but some may require dealers to complete additional dropdowns and selections. 20. What should I fill in for the last month s payment on a retail contract? Leave this field blank. 21. Are the Total Amount Financed field and the Amount Financed field the same? Yes, these fields must be equal. 22. Which fields do I have to complete when entering down payment and trade information? If a trade is applicable, enter the Gross Allowance and Amount Owing. Enter the Lien Holder if there is an Amount Owing. Leave the Rebate and Other Down Payment fields blank. 23. How do I add insurance products? Use the dropdown to add insurance products as required. 24. What products need to be disclosed in icontracting? Any product disclosed on the contract needs to be in this section. 25. Where do I enter fees if the fee is not listed? For any fee that is not listed, click Add Additional Fee and select it. If there is a Paid To box, select the appropriate item accordingly. LEASE- SPECIFIC CONTRACTS 26. How do I enter residualized hard adds for icontracting? If there are residualized hard adds, click edit and select hard adds from the dropdown. The dollar amount will fill in automatically from the system. Click Save when you have finished adding all of your hard adds. Do not use the Capitalized Hard Adds edit function and include in the Cash Price instead. 27. What does Miles at Inception mean? Miles at Inception means the current miles on the vehicle at the time the lease is being contracted. 28. How do I know the Inception Rate? Inception rate is always 0 unless there is over 200 miles on the vehicle. Enter 0.10 if there are 200 miles Page 10 of 21
11 or more at inception. 29. How do I enter mileage for a lease in the icontracting data entry fields? In the annual miles field, select annual lease miles. If purchasing over 15,000 miles/year, enter total excess miles purchased over total lease term in the Excess Miles Purchased field (i.e. 18,000/year is 3,000 x 3 years = 9,000). The Excess Mile Rate field should be left blank unless there is entry in the field for Excess Miles Purchased. In the case where excess miles have been purchased, 0.10 should be entered in the Excess Mile Rate field. 30. What does the Additional Advance field require? Nothing, leave this field blank. 31. What is the Cash Price? Cash Price is also known as the Agreed Upon Value shown in the dealer s DMS. 32. How do I enter all of the fields in Capitalized Cost Reduction? Total Cash Down Payment includes all of the cash paid out of pocket by the customer. Enter dealer contribution into the Rebate field, if applicable. For Flex Cash, select the appropriate Flex Cash program and enter the claimed amount. Amount Paid in Cash is the cash capital cost reduction provided by the lessee (the customer). Also include the Sales Tax on Amount Paid in Cash if applicable. Trade equity is entered in the Credit for Net Trade-in Allowance field. Similar to Amount Paid in Cash, enter Sales Tax on Trade Equity in the Sales Tax Credit for Net Trade-in Allowance field. 33. Why do I get an error message related to the Amount Paid at Signing? An error message may come up related to this field until the document is fully completed. 34. What can I do to make the calculated monthly payment and the monthly payment from my DMS match if they do not? Enter the Lease Money Factor including rate participation (if applicable on rate participation). The Base Money Factor should be entered excluding rate participation. The next payment date should occur days from the current date. Verify the Turn In (Disposition) Fee, Security Deposit, and Term. 35. When does the Use Tax Percentage field get used in the Payment section? The Use Tax Percentage field is used to enter the applicable monthly sales/use tax rate. If the taxes are paid upfront or capitalized, then leave this field blank. In the next section, make sure to remain consistent and enter Capitalized Sales Tax in the appropriate field (if taxes are capitalized) or Upfront Sales Tax (if taxes are paid at signing). 36. What is entered in the Property Tax field? When applicable the Property Tax field is used to enter the estimated property tax amount. The amount can be found in the Estimated Fees & Taxes field disclosed on the contract. Property tax is not to be paid at signing. 37. How do I add Other Taxes? The Other Taxes fields are reached by clicking edit in the Taxes section. Other Taxes includes the Tire Tax, Warranty Tax, Capitalized Cost Reduction Tax, Documentation Fee Tax and Acquisition Tax. These fields allow clicking and editing the appropriate field for relevant taxes. Make sure to correctly select upfront or capitalized or calculations will not balance. 38. Why do I get an error message with the Monthly Payment section? The Monthly Payment will get an error message until the document is fully completed. 39. How do I add Fees? Click edit and select appropriate field for any other relevant fees to be paid. Make sure to correctly select upfront or capitalized or calculations will not balance. 40. How do I add insurance products? Use the dropdown menu to select any additional products and enter the cost. Page 11 of 21
12 VII. AHFC Electronic Contracting MANAGING ERRORS AND WARNINGS 41. How do I resolve a situation where my participation exceeds the maximum spread allowed? In the Finance section of the Contract tab, the buy rate including modifiers should be verified and the client rate within the allowable spread should be adjusted. Then as a final step adjust the Finance Charge and Monthly Payment field. 42. What happens when the contract rate is greater than the maximum allowed? In the Finance section of the Contract tab, the dealer should verify the buy rate including modifiers, and adjust the client rate accordingly. Then as a final step adjust the Finance Charge and Monthly Payment field. 43. Is there a way to resolve a mismatched contract model ID and approved model ID? Update the Vehicle section of the Contract tab with the approved model ID or cancel the contract; then edit the Credit Application to correct the model ID and submit for new approval. 44. Is there a way to resolve a mismatched contract term and approved contract term? Update the Finance section of the Contract tab with the approved term or cancel the contract; then edit the Credit Application to correct the term and submit for new approval. 45. How do I fix a contract if the name and address on the contract does not match the application? You should review the credit application client information and compare it with contract. If the credit application and contract match according to AHFC guidelines, it is okay to submit the contract for funding. If the documents mismatch, you should cancel the contract and resubmit the application with appropriate edits. Then restart the contract. 46. How do I resolve a situation where the Advance exceeds approval? Adjust the selling price or down payment in the Finance section of the Contract tab. 47. How can I resolve a service contract that is over Advance? In the Finance section of the Contract tab, correct the service contract amount, then adjust the Amount Financed, Finance Charge, and Monthly Payment field. 48. Is there a way to correct a contract where a warning is received for being over residual? In the Finance section of the Contract tab, verify the correct residual percentage used and any residual adjustments, then correct corresponding fields. 49. Where do I find a flex claim if not found in performance center? You will need to go back to the performance center and file the appropriate claim. 50. How do I correct a contract where the payment exceeds the approved max payment amount? In the Finance section of the Contract tab, adjust the selling price or down payment to bring the payment within approval, then adjust the Amount Financed, Finance Charge, and Monthly Payment field. VIII. OTHER CONTRACT MANAGEMENT CANCELING, PRINTING 51. What can I use POS capture for versus esign? The contract, credit app, Honda Care and Acura Care products, and agreement to furnish insurance are always available electronically. Any title or registrations should be loaded via POS capture. Additional AHFC forms may be available for esigning on a state by state basis. 52. Can I cancel a contract before it s submitted for funding? Yes, follow the steps outlined below to cancel a contract: Page 12 of 21
13 Page 13 of 21
14 53. Can I cancel a contract after it is submitted for funding? Yes. To cancel a contract after it is submitted for funding but has not been booked, contact the Funding department and request a Return status. Once a Return status is received, go to the My Deals page cancel the contract as you did above. 54. How do I print the client copy of signed contract documents from a desktop? Page 14 of 21
15 Page 15 of 21
16 55. How do I print the client copy from the ipad of a signed contract documents from the ipad? Page 16 of 21
17 Page 17 of 21
18 IX. ASSIGNING PERMISSIONS 56. How do I set up permissions for individual users at the dealership to use digital contracting? NOTE: Only the ideal System Admin can grant user permissions to dealer users. Page 18 of 21
19 Page 19 of 21
20 Page 20 of 21
21 Page 21 of 21
CREATE/SEARCH/UPDATE A CUSTOMER
CREATE/SEARCH/UPDATE A CUSTOMER 1) To create a New Application you must start with a Customer Search a. Click on the Customer link on the menu bar. b. In the Legal Name box, type either the full customer
More informationBusiness Mobile Banking Quick Reference Guide
i Business Mobile Banking Table of Contents Business Mobile Banking 1 Downloading the App 1 Requirements 1 Log On 1 View Account Balances and Transaction History 2 Transfer Internal Funds 2 Initiate ACH
More informationGENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any customer account.
GENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any customer account. What s not changing? Do dealers have to sign up or enroll to use ACH Payoff?
More informationGENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any type of customer account.
GENERAL What s changing? AHFC is providing an optional ACH payment method that dealers can use to pay off any type of customer account. What s not changing? Do dealers have to sign up or enroll to use
More informationDUS DocWay TM Loan Documents User Guide. January 2019
DUS DocWay TM Loan Documents User Guide January 2019 Table of Contents Getting Started with DUS DocWay... 1 Welcome Page Navigation... 3 Loan Documents Navigation... 6 Update Document Category and Type...
More informationSecure Website Encompass Loan Center
What is housed in this website? NOVA Home Loans uses a secure website where you can access your NOVA loan documents 24-hours a day. In this secure website, you will find the documents associated with your
More informationMerchants Bank, National Association
Merchants Bank, National Association Encompass TPO WebCenter User Guide Full Document Processing Table of Contents Third Party Origination Website User Guide Getting Started Section 1 Gaining Initial Access
More informationMasterTech Online Instructions
MasterTech Online Instructions We are excited for you to experience our technology suite that consists of five features available for dealership personnel. The five features are: 1) Contract Lookup 2)
More informationPerkins Secondary & Postsecondary Grant Application EWEG User Manual
2018 Carl D. Perkins Career and Technical Education Act of 2006 New Jersey Department of Education Office of Career Readiness Perkins Secondary & Postsecondary Grant Application EWEG User Manual July 1,
More informationPerkins Secondary and Postsecondary Grant Application EWEG User Manual
Carl D. Perkins Career and Technical Education Act of 2006 New Jersey Department of Education Office of Career Readiness Perkins Secondary and Postsecondary Grant Application EWEG User Manual Project Period
More information14. Roster Processing
14. Roster Processing Plan processing Roster processing Roster processing roster list You can create rosters by entering data manually or by using the file import capability. If you want to create the
More informationMaster User Manual. Last Updated: August, Released concurrently with CDM v.1.0
Master User Manual Last Updated: August, 2010 Released concurrently with CDM v.1.0 All information in this manual referring to individuals or organizations (names, addresses, company names, telephone numbers,
More informationFor Lenders. Accessing LOS: LOS is a web based program that can be accessed at the following URL address: https://los.chfa.org/los
Accessing LOS: LOS is a web based program that can be accessed at the following URL address: https://los.chfa.org/los A User ID and Password will be assigned to all users by the designated account administrator
More informationCredit Variance Administration System (CVAS ) User Guide
Credit Variance Administration System (CVAS ) User Guide 2016 Fannie Mae. Trademarks of Fannie Mae. December 2016 1 of 24 Table of Contents Chapter 1. Introduction to CVAS... 3 Chapter 2. Requesting a
More informationRESOLV CONTAINER MANAGEMENT DESKTOP
RESOLV CONTAINER MANAGEMENT DESKTOP USER MANUAL Version 9.2 for HANA Desktop PRESENTED BY ACHIEVE IT SOLUTIONS Copyright 2016 by Achieve IT Solutions These materials are subject to change without notice.
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience Auto Loans Originations User Manual Release 17.2.0.0.0 Part No. E88573-01 July 2017 Auto Loans Originations User Manual July 2017 Oracle Financial Services Software Limited
More informationCRE/RPE - QuickBooks General Sales Export Guide
One Blue Hill Plaza, 16 th Floor, PO Box 1546 Pearl River, NY 10965 1-800-PC-AMERICA, 1-800-722-6374 (Voice) 845-920-0800 (Fax) 845-920-0880 CRE/RPE - QuickBooks General Sales Export Guide CRE/RPE now
More informationLodging vendors filing a tax return via WYIFS (Wyoming Internet Filing System)
Lodging vendors filing a tax return via WYIFS (Wyoming Internet Filing System) Contents Logging in... 2 Selecting the tax type... 3 Selecting the correct license... 4 Selecting the filing ID... 5 Completing
More informationFiling a sales/use tax return via WYIFS (Wyoming Internet Filing System)
Filing a sales/use tax return via WYIFS (Wyoming Internet Filing System) Contents Logging in... 2 Selecting the tax type... 3 Selecting the correct license... 4 Selecting the filing ID... 5 Completing
More informationConstruction Budget Application Using Procorem
Construction Budget Application Using Procorem User Guide Updated: August 2, 2018 Trademarked names may appear throughout this document. Rather than list the names and entities that own the trademark or
More informationStore Credit Magento Extension User Guide Official extension page: Store Credit
Store Credit Magento Extension User Guide Official extension page: Store Credit Page 1 Table of contents: 1. General Settings.....3 2. Store Credit Product Creation.. 5 3. Product Price Settings..6 4.
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience US Originations Auto Loans with OFSLL User Manual Release 17.2.0.0.0 Part No. E88573-01 July 2017 US Originations Auto Loans OFSLL User Manual July 2017 Oracle Financial
More informationCTIMS FLA Carl Perkins Worksheet & Application Guidebook
April 20, 2018 CTIMS FLA Carl Perkins Worksheet & Application Guidebook CareerTech Information Oklahoma Department of Career and Technology Education Table of Contents Logging in to CTIMS... 1 Help and
More informationMyOMinsure Claims Registration Broker Guide
MyOMinsure Claims Registration Broker Guide Acknowledgements Designed by: Learning & Development Date implemented Feb 2018 Copyright: Source Material Supplied by Old Mutual Insure Jason van der Byl 2 P
More informationUsing FastCensus for Plan Sponsors
Using FastCensus for Plan Sponsors FastCensus is a secure, online tool for Plan Sponsors to access, edit, validate and submit census data to their Third Party Administrator for the purposes of year-end
More informationSOARFIN Training Manual Procurement Card Cardholder, Reconciler
SOARFIN Training Manual Procurement Card Cardholder, Reconciler Document filename SOARFIN Training Manual Procurement Card Cardholder Reconciler.docx Document Version 1.05 Last Modified 6 20 2018 Overview
More informationDealertrack unifi TM QUICK REFERENCE GUIDE
Dealertrack unifi TM QUICK REFERENCE GUIDE GET THE MOST OUT OF Dealertrack unifi TM Start, Structure, Finance and Transact the deal all in one online deal jacket. Efficiency Gain more insight into your
More informationIntroduction to Detailed Claim Information Reporting. Lesson 4: Resources and Tools
Introduction to Detailed Claim Information Reporting Lesson 4: Resources and Tools 1 LESSON 4 OBJECTIVES Learn which DCI reporting resources and tools you need and which tools can assist you in the DCI
More informationUser Manual How to Submit an Online Research Proposal to National Department of Health. User Manual How to Submit an Online Research Proposal
2017 National Health Research Database User Manual How to Submit an Online Research Proposal to National Department of Health Document prepared and published by Health Systems Trust 34 Essex Terrace, Westville
More informationSage Bank Services User's Guide. May 2017
Sage 300 2018 Bank Services User's Guide May 2017 This is a publication of Sage Software, Inc. 2017 The Sage Group plc or its licensors. All rights reserved. Sage, Sage logos, and Sage product and service
More informationUSER GUIDE. October 2015
TM USER GUIDE October 2015 CONTENTS ACCESS SMARTCLOSE TO INITIATE COLLABORATION... 1 INVITE COLLABORATORS... 3 PIPELINE VIEW... 4 INSIDE SMARTCLOSE... 5 OWNER DROPDOWN... 5 THE AUDIT SYSTEM... 6 THE MESSAGING
More informationWINASAP5010 User Manual (Version 1.00)
ACS EDI Gateway, Inc. WINASAP5010 User Manual (Version 1.00) December 7, 2011 ACS EDI Gateway, Inc. Prerequisite for using WINASAP5010 BEFORE USING THIS APPLICATION, THE USERS SHOULD HAVE KNOWLEDGE ON
More informationUCAA Expansion Application Insurer User Guide December 2017
UCAA Expansion Application Insurer User Guide December 2017 2017 National Association of Insurance Commissioners All rights reserved. Revised Edition National Association of Insurance Commissioners NAIC
More informationOpening a pensionsync account for the first time
Set-up user guide Table of contents Opening a pensionsync account for the first time... 2 How to open an Account... 2 Understanding your Account... 4 Viewing your account... 4 Account Details... 5 Payroll
More informationMyOMinsure Claims Registration Broker Guide
MyOMinsure Claims Registration Broker Guide Acknowledgements Designed by: Learning & Development Date implemented Feb 2018 Copyright: Source Material Supplied by Old Mutual Insure Jason van der Byl 2 P
More informationPegasus Opera 3 (2.60) Pegasus Scheduler (2.20) Payroll Upgrade Checklists guide Year End & Tax Year
Pegasus Opera 3 (2.60) Pegasus Scheduler (2.20) Payroll Upgrade Checklists guide 2018-19 Year End & 2019-20 Tax Year Checklists guide Version 1.0 2018-19 year end & 2019-20 tax year Opera 3 (2.60) Scheduler
More informationSetting up TaxSlayer Pro Online
Setting up TaxSlayer Pro Online To set up TaxSlayer ProOnline as a Favorite in your web browser, use the following steps: 1. Open Internet Explorer, Mozilla Firefox, or Google Chrome. 2. Type https://vita.taxslayerpro.com
More informationSBA One Training Session
SBA One Training Session Topic: Tips & Tricks: Loan Origination Date/Time: March 14 th, 2017 at 2 PM ET Presenter: Genevieve Sansom is a Vice President Relationship Manager with Bank of New York Mellon
More informationecontracting Faster funding. Fewer hassles. Improved cash flow. Higher CSI. A Quick Reference User Guide
Faster funding. Fewer hassles. Improved cash flow. Higher CSI. econtracting A Quick Reference User Guide For additional questions, contact DealerTrack at 1.877.357.8725 What is econtracting? What does
More informationAtradius Atrium. July version 3.0. Atradius Atrium. User manual. Atradius Atrium - User Manual Version 3.0
July 2018 - version 3.0 User manual 1 - User Manual Version 3.0 Drive your business forward with powerful, easy-to-use credit management tools is the Atradius online platform, which offers you one place
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience US Originations Auto Loans User Manual Release 18.1.0.0.0 Part No. E92727-01 January 2018 US Originations Auto Loans User Manual January 2018 Oracle Financial Services
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience US Originations Auto Loans User Manual Release 18.2.0.0.0 Part No. E97823-01 June 2018 US Originations Auto Loans User Manual June 2018 Oracle Financial Services Software
More informationdealertrack.com quick reference guide
dealertrack.com quick reference guide GET THE MOST OUT OF DEALERTRACK.COM. Use this handy quick reference guide Scroll or use the navigation to the right to view individual sections of this document. Connecting
More informationUser Manual How to Submit an Online Research Proposal
2013/ 2014 National Health Research Database User Manual How to Submit an Online Research Proposal Document prepared and published by Health Systems Trust 34 Essex Terrace, Westville, 3630 Tel: +27 (0)31
More informationDEALERTRACK unifi TM QUICK REFERENCE GUIDE
DEALERTRACK unifi TM QUICK REFERENCE GUIDE GET THE MOST OUT OF DEALERTRACK unifi TM Use this handy quick reference guide Scroll or use the navigation to the right to view individual sections of this document.
More informationWeb Benefits Admin User Guide
Web Benefits Admin User Guide. Table of Contents Navigate to Web Benefits... 3 Accessing Employee User Accounts... 4 Employee profile... 4 Active coverage... 5 Event history... 6 Family... 6 Adding a New
More informationLLC Quick Reference Guide
LLC Quick Reference Guide The Conveyancer (Do Process Software LP) Once you obtain your User ID and Password from FCT by email and you are ready to setup your LLC Account, log into The Conveyancer application.
More informationChroma.fund Documentation
Chroma.fund Documentation Release 0.0.1 Mike Merril, Adam Wong, Leif Shackelford, Marcus Estes May 31, 2017 Contents 1 Overview 1 1.1 Overview of Chroma.fund........................................ 1
More informationDEALERSHIP REFERENCE GUIDE December 12
DEALERSHIP REFERENCE GUIDE December 12-1 - Table of Contents Section A What is the ZERO Plan Page 4 Description of the Program A-1 What Products are Eligible for Financing A-2 Contact Information for the
More informationCorrespondent Lending Client Job Aid
Correspondent Lending Client Job Aid 2 Table of Contents Purpose... 3 Procedures... 3 1. Login... 3 2. Automated Importing of Loan Data... 4 3. Manually Input Loan... 6 4. Product Selection, Submitting
More informationThird Party Administrator (TPA) Guide to CONNECT
Third Party Administrator (TPA) Guide to CONNECT TABLE OF CONTENTS Table of Contents... 2 1. Introduction... 3 1.1 Guide Instructions... 3 1.2 CONNECT System Overview... 3 2. Navigate CONNECT as a TPA...
More informationTo Enable Access to Encompass LO Connect: 1. On the Encompass menu bar, click Encompass, and then click Settings.
Using Encompass Loan Officer Connect Encompass Loan Officer (LO) Connect is an extension of Encompass that provides loan originators with quick, secure access to loan files. Encompass LO Connect enables
More informationMaintaining Budget Change Requests
Maintaining Budget Change Requests This document describes the functions used in TEAMS to enter and approve requests to move funds from one General Ledger account to another. In this document: Request
More informationHow to Enter Foreclosure Mitigation Data in Counselor Max using the Guidance and Planning System (GPS) and the Work Plan Generator
How to Enter Foreclosure Mitigation Data in Counselor Max using the Guidance and Planning System (GPS) and the Work Plan Generator Table Of Contents Creating a New Foreclosure Mitigation Client (FMC)...
More informationFrequently Asked Questions for Members
Frequently Asked Questions for Members m y i n s i g h t p e r s o n a l f i n a n c i a l m a n a g e m e n t t o o l GENERAL What is MyInsight? MyInsight is an intuitive online money management tool
More informationUser Manual How to Submit an Online Research Proposal to Provincial Health Research Committee (PHRC) National Health Research Database
2017 National Health Research Database User Manual How to Submit an Online Research Proposal to Provincial Health Research Committee (PHRC) Document prepared and published by Health Systems Trust 34 Essex
More informationTrade Services. Short Guide. Trade Services. April Page 1 of 16
Short Guide Trade Services April 2017 Page 1 of 16 1 Trade Services Introduction Trade Services is an Internet-based Trade Finance Banking system which provides corporate and commercial import and export
More informationHPE Project and Portfolio Management Center
HPE Project and Portfolio Management Center Software Version: 9.41 Financial Management User's Guide Go to HELP CENTER ONLINE http://ppm-help.saas.hpe.com Document Release Date: March 2017 Software Release
More informationShipsurance Setup. Alternate Insurance Setup. Companies and rate groups
TechNote #113. Rev.11.07.2016 Shipsurance rates are included and maintained in PostalMate. Once the basic setup is complete, your alternate insurance activity will be uploaded daily to Shipsurance when
More informationAccess the UCD Data Form Entry
Access the UCD Data Form Entry The Uniform Closing Dataset (UCD) collection solution has added a new feature to the user interface that will allow for UCD data entry based on the Borrower Closing Disclosure
More informationGetting started. UltraBranch Business Edition. alaskausa.org
Getting started UltraBranch Business Edition alaskausa.org Contents 2 4 6 8 9 11 13 14 15 21 22 23 24 Key features Getting started Company permissions Setting & exceeding limits Configuring ACH & tax payments
More informationSage Bank Services User's Guide
Sage 300 2017 Bank Services User's Guide This is a publication of Sage Software, Inc. Copyright 2016. Sage Software, Inc. All rights reserved. Sage, the Sage logos, and the Sage product and service names
More informationHealth Care Facility (Medical/Pharma) Change of Plan. Feb, 2013 TABLE OF CONTENTS
Process Health Care Facility Change Of Plan Health Care Facility (Medical/Pharma) Change of Plan Feb, 2013 TABLE OF CONTENTS 1.0 GENERAL INFORMATION 3 1.1 SYSTEM OVERVIEW 3 1.2 AUTHORIZED USE PERMISSION
More informationPoint of Sale Consumer Finance In-store (Customer Present) Credit Application Process v2.0
Point of Sale Consumer Finance In-store (Customer Present) Credit Application Process v2.0 Copyright Braemar Finance 2017 This document contains the proprietary information of Braemar Finance and may not
More informationCorrespondent XChange SM Functionality Manual. April 2019
SM Functionality Manual April 2019 Table of Contents Overview of SM... 2 Third Party Process Flow for the... 2 Originator Pipeline, Navigation and Functions... 2 Create and Access Loans in Loan Selling
More informationI added my Checking and Savings accounts from another financial institution. Why didn t my loans and other accounts import as well?
What is MoneyDesktop? MoneyDesktop is a PFM, Personal Financial Management tool, that helps you budget and manage your finances. It allows you to import all of your accounts, across multiple institutions,
More informationRHB Futures QST. - Lite Application User Guideline
RHB Futures QST - Lite Application User Guideline RHB Futures QST Overview of all channels available Channel QST Desktop QST Mobile QST Lite Software Application base ios/ Android Operating System Recommended
More informationModule: Budget Processing Topic: Next Year Budget Entry Next Year Budget Entry Munis Version 11
Module: Budget Processing Topic: Next Year Budget Entry Next Year Budget Entry Munis Version 11 Objective This document provides instructions on how to enter next year budget requests. Overview Departments
More informationFunding Express User Guide Updated as of January 2017
Funding Express User Guide Updated as of January 2017 2016 Fannie Mae. Trademarks of Fannie Mae. 10.07.2016 1 of 35 About This User Guide... 3 Getting Additional Help... 3 Prerequisites to Using Funding
More informationSTUDY PLANNER STUDENT SUPPORT GUIDE
GLOBAL MOBILITY STUDY PLANNER STUDENT SUPPORT GUIDE Table of Contents Summary of Subject Approval Process... 3 Getting Started... 4 Student Homepage... 5 Creating a Draft Exchange Plan... 6 Exchange Plan
More informationCertifying Mortgages for Freddie Mac. User Guide
Certifying Mortgages for Freddie Mac User Guide December 2017 The Freddie Mac Single-Family Seller/Servicer (Guide) requires a Seller/Servicer selling Mortgages to Freddie Mac to forward the Notes, assignments
More informationACCOUNTS RECEIVABLE. Contents. Finance Receivables Update Invoice
Contents Finance Receivables Update Invoice... 1 Finance Receivables Update Payments... 5 Finance Receivables Update AR to AP... 7 Finances Receivables Update Collections... 8 INQUIRIES AND REPORTS...
More informationMortgage Builder Architect User Guide. Revised August 8, 2016
Mortgage Builder Architect User Guide Revised Contents Requesting a Rate Quote... 3 Accessing Radian s Order Form... 3 Completing the Request Form for a Rate Quote... 3 Providing Optional Data... 4 Retrieving
More informationCREATE FILE IN BLITZDOCS
1. Log-into BlitzDocs CREATE FILE IN BLITZDOCS All loan submissions must be submitted through BlitzDocs. In order to obtain a user name and password, a BlitzDocs Audit Checklist form must be completed
More informationUniversity of Wisconsin System SFS Business Process AP Working with 1099 Transactions. Contents
Contents Instructions for 1099 Process Overview... 2 I. 1099 Voucher Clean Up... 3 II. Run Update Withholdings Process (This will be Run Centrally by UWSA)... 14 III. Run Queries for Validation and to
More informationSBA One Training Session
SBA One Training Session Topic: A Closer Look: Loan Origination Date/Time: February 27 th, 2017 at 2 PM ET Presenter: Josh Dykema works for SBA s Office of Performance and Systems Management (OPSM). OPSM
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience Mortgage Originations User Manual Release 17.1.0.0.0 Part No. E83887-01 March 2017 Mortgage Originations User Manual March 2017 Oracle Financial Services Software Limited
More informationedisclosure Borrower s Perspective
edisclosure Borrower s edisclosures Borrower The information provided here will give guidance to the consumer in how to complete the edisclosure process through PRMG s Web Center 1. Borrower will receive
More informationGenium INET PRM User's Guide
TM Genium INET NASDAQ Nordic Version: 4.0.0250 Document Version: 11 Publication Date: Wednesday, 6th May, 2015 Confidentiality: Non-confidential Whilst all reasonable care has been taken to ensure that
More informationTake advantage of convenient Lake City Bank services like Internet
Open a new Lake City Bank checking account at any one of our convenient office locations or online at www.lakecitybank.com. Stop using your old checking account. But don t close your old checking account
More informationPriceMyLoan.com Lender AE Guide. Revision 0707
PriceMyLoan.com Revision 0707 PriceMyLoan INTRODUCTION... 3 CUSTOMER SUPPORT... 3 VIEWING LOAN SUBMISSIONS... 4 AUTOMATIC EMAIL NOTIFICATIONS... 5 PRICING ENGINE COMMON SCENARIOS... 6 Running the LPE on
More informationOCF-23. Minor Injury Guideline HCAI Communication
OCF-23 Minor Injury Guideline 2018 HCAI Communication Table of Contents Contents Chapter 1:... 4 Create an OCF-23 & Tab 1... 4 To Create an OCF-23:... 4 OCF-23 TABS... 5 Claim Identifier... 6 Plan Identifier...
More informationApplyOnline / CommApply
ApplyOnline / CommApply Frequently Asked Questions General Q: What are the changes associated with the updated version of ApplyOnline / CommApply and are other Financial Institutions using this new functionality?
More informationWeb Incentive Processing System User Guide. For Participating Independent Contractors (PICs)
Web Incentive Processing System User Guide For Participating Independent Contractors (PICs) Revised: January 2017 2 W e b I n c e n t i v e P r o c e s s i n g S y s t e m U s e r G u i d e P a r t i c
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience US Originations Unsecured Personal Loans User Manual Release 17.2.0.0.0 Part No. E88573-01 July 2017 US Originations Unsecured Personal Loans User Manual July 2017 Oracle
More informationOfficeweb Adviser Charging. User Guide
Officeweb Adviser Charging User Guide 1 INTRODUCTION... 3 PROVIDER FACILITATED CHARGE... 4 How to add a Provider Facilitated Charge Initial Fee... 4 How to add a Provider Facilitated Charge - On-Going
More informationSeller Procedures Non-Delegated. Seller Portal
Seller Procedures Non-Delegated 1 Seller Portal Summary 2 Introduction to the Seller Portal (EZCLD.LHFS.com) and review of the Loan Submission phases. TOOLS AND FUNCTIONALITY LeftNav Menu Loan Actions
More informationCitiDirect WorldLink Payment Services
CitiDirect WorldLink Payment Services User Guide June 2009 3 Contents Overview 2 Additional Resources 2 Basics Guides 2 Online Help 2 CitiDirect Customer Support 2 Sign on to CitiDirect Online Banking
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience US Originations Unsecured Personal Loans User Manual Release 18.2.0.0.0 Part No. E97823-01 June 2018 US Originations Unsecured Personal Loans User Manual June 2018 Oracle
More informationOracle Banking Digital Experience
Oracle Banking Digital Experience Unsecured Personal Loans Originations User Manual Release 17.2.0.0.0 Part No. E88573-01 July 2017 s Originations User Manual July 2017 Oracle Financial Services Software
More informationOracle. Financials Cloud Using Assets. Release 13 (update 17D)
Oracle Financials Cloud Release 13 (update 17D) Release 13 (update 17D) Part Number E89150-01 Copyright 2011-2017, Oracle and/or its affiliates. All rights reserved. Author: Gail D'Aloisio This software
More informationProduct Eligibility and Pricing Services. Loan Originator User Guide
Product Eligibility and Pricing Services Loan Originator User Guide Table of Contents Table of Contents Log In... 1 Enter New Loan Data... 1 Evaluate Products... 6 Analyze Search Results... 6 Update Search
More informationGUIDE Guide for Configure and export payment file using Bank Connector Localization for Singapore
GUIDE Guide for Configure and export payment file using Bank Connector Localization for Singapore Date: 01-Oct-2018 Contact : Support_sg@navisionapps.com Bank Connector v1.0.0.2 Contents 1. Introduction...
More informationGuide to working with NEST via pensionsync
Guide to working with NEST via pensionsync Contents Open an account with NEST... 1 How to apply for a new pension scheme with NEST... 2 Can I apply for a pension scheme with NEST directly?... 2 How do
More informationProSystem fx. Consolidated. Electronic Filing. Quick Start Guide
ProSystem fx Electronic Filing Consolidated Electronic Filing Quick Start Guide January 2015 Copyright 2015, CCH INCORPORATED. A Wolters Kluwer business. All Right Reserved. Material in this publication
More informationClassification: Public ANZ TRANSACTIVE AU & NZ USER GUIDE
Classification: Public ANZ TRANSACTIVE AU & NZ USER GUIDE 08 2015 CONTENTS INTRODUCTION... 3 PAYMENTS... 5 About Payments in ANZ Transactive AU & NZ... 5 Domestic Payments... 7 Single Payments... 8 Payment
More informationHow to Enter a Contract and/or Contract Change Order
1 Module: Contract Management Topic: CM Contract Processing CM Contract Entry MUNIS Version 11.2.5 How to Enter a Contract and/or Contract Change Order Objective This document describes the steps taken
More informationX-Charge Credit Card Processing
X-Charge Credit Card Processing OpenEdge (Formerly X-Charge) Payment Processing Setup... 1 Setting Permissions for Credit Card Processing... 1 Setting Up X-Charge Payment Processing in SuccessWare 21...
More informationNextGen Trustee Receipting
NextGen Trustee Receipting This class will cover Miscellaneous and Property Tax receipting. We will review the receipting processes as well as how to properly handle corrections for receipts entered with
More information