General Conditions for pitch reservation

Transcription

1 General Conditions for pitch reservation Minimum stays The dates agreed at the time of formalizing the reservation. The parcels can be used after 14 hours of the day of arrival, and must be free before 12 hours of the day of departure. form of payment At the time of booking you will have to make a payment of 40% of the total stay, through the methods of payment placed by the camping at the disposition of the client. The remainder of the amount sand pay for The course of the client's stay in the facilities. Accepting both cash and bank card. 100% Return Guarantee Up to 10 days before the start of the stay You may cancel your reservation without any penalties and you will be returned the total delivered within 30 days of the cancellation request. The method for refunding the amount will be the same as the one used by the customer for payment, in no case will the amounts be paid to other accounts or other card numbers. In case of bank transfer, the reimbursement costs will be borne by the client. Cancelling within 10 days prior to the beginning of the stay, two circumstances may be given: 1st if the rest of The accommodations of the same category, Weren't busy For the date of the stay, the customer can change their dates to be able to come on another occasion, always within the same year in progress. Keeping your full amount. 2 If the rest of The accommodations of the same category, were busy for the date of the stay, the customer would lose the amount owed as long as the camping Couldn't Rent that same accommodation in the same conditions. In this case, the campsite

2 would save the amount of the reservation, or a part of it, so that the Client could use it in future times, with the conditions imposed by the camping at that time. The policy is very clear, if the camping does not lose sales opportunity And, for So much, not InCurre At an opportunity cost, the customer does not either, Yes On the contrary, There is an opportunity cost, the customer must take his part. In case of not appearing on the campsite the day of the date of the start of the Stay, and The customer does not Communicates, Nor does it indicate anything to the reception department Written, the Total pay and signal will be Charged By the campground. Once the stay is started, it will be paid every day stipulated even if you leave before I agreed. The deposit of the reserve will be deducted from the invoice, except in case of incidents, in which case it is It will decount what is appropriate. Notes The customer is fully and exclusively responsible for making the correct statement of all Concepts to occupy in the parcel, in the case of children, whatever the age of these, at Make the reservation. In case of modifying the concepts, the concepts will be adjusted to the real ones, once the client arrives at the campsite. The customer's reception will be doneá Before 21 hours of arrival Day, if this circumstance is not possible, the client must inform the reception in order to be able to attend it correctly. Visits to the plots Be doneán only with the authorization of The front desk, and not having this obligation to Admit them.

3 General conditions for the reservation of Bungalow Minimum stays The dates agreed at the time of formalizing the reservation. The bungalows can be used from 15 Hours of arrival day, as long as the cleaning service is finished, considering that there are Dates In That there are many entrances and exits, the timetable will depend on it. As for the departure schedule, the following are stipulated: The weekends and working days of autumn, winter and spring, will allow a "Check-out Late "IE departure at 17 hours, as long as the reservation is at least two nights and not between another customer on the day of departure. This circumstance is be specified by Reception During the days of stay of the clients, not being obligatory by part of the camping, if not, an extra for the enjoyment of the client if the circumstances permit. It will be necessary to always confirm with reception. For stays in high season, ie summer and bridges, the exit will be at 12:00 hours. form of payment At the moment of the reservation you will have to make a payment of 40% of the total of the stay, by means of payment put by the camping to the disposition of the client. The remainder of the amount will be paid during the course of the client's stay on the premises. Accepting both cash and bank card. 100% Return Guarantee Up to 10 days before the start of the stay You may cancel your reservation without any penalties and you will be returned the total delivered within 30 days of the cancellation request. The method for refunding the amount will be the same as the one used by the customer for payment, in no case will the amounts be paid to other accounts or other card numbers. In case of bank transfer, the reimbursement costs will be borne by the client. Cancelling within 10 days prior to the beginning of the stay, two circumstances may be given:

4 1st if the rest of the accommodation in the same category, Weren't busy For the date of the stay, the customer can change their dates to be able to come on another occasion, always within the same year in progress. Keeping your full amount. 2. If the rest of the accommodation in the same category, were busy for the date of the stay, the customer would lose the amount owed as long as the campsite could not rent the same accommodation under the same conditions. In this case, the campsite would keep the amount of the reservation, or a part of it, so that the client could use it in future occasions, with the conditions imposed by the camping at that time. The policy is very clear, if the camping does not lose sales opportunity and therefore does not incur an opportunity cost, the customer does not, if, on the contrary, there is a cost of opportunity, the customer must assume their share. In case of not showing up at the campsite the day of the date of the beginning of the stay, and the client does not communicate it, nor indicates anything to the reception department in writing, the total of the pay and sign will be charged by the camping. Once the stay is started, it will be paid every day stipulated even in case of leaving before the agreed. The deposit of the reserve will be deducted from the invoice, except in case of incidents, in which case it will be deducted. Notes The customer is fully and exclusively responsible for making the correct statement of all the concepts to be occupied in The Bungalow. In case of modifying the concepts, the concepts will be adjusted to the real ones, once the client arrives at the campsite. To count the occupants of the bungalow, will be taken into account all the people over 3 years. Being the stay of the minors, not computable for the obtaining of the price, but if computable for the maximum capacity of the lodging. During the autumn, winter and spring seasons, arrivals must be between 10:00 and 14:00 and in the afternoon until 21:00 hours. If this Circumstance is not possible, the client must inform the reception in order to be able to attend it correctly.

5 The visits to the parcels will be carried out only with the authorization of the reception, and not having this the obligation to admit them. Pets are allowed, with a cost of 10 euros/night, maximum 3 animals per accommodation. Being the owner, responsible for the behavior of the animal or animals. The accommodations have blankets and duvets. During the middle and low seasons will not include sheets and towels, being able to purchase the service in the camping with an additional cost, of 3.90 euros per set of sheets and of 1.90 per set of towels. For reasons of hygiene, it is obligatory the use of sheets in the beds. In high season and special the sheets and towels will be included in the price.