Nelnet Payment Plan Enrollment-

Transcription

1 Nelnet Payment Plan Enrollment- Students can Access the Nelnet Payment Plan by going to MMCC s Homepage at selecting the CURRENT STUDENTS at the top, then selecting Cashier s Office. Once you are on the Cashier s Office page, scroll down until you see the nelnet logo. Select the Logo and you will be directed to the site to enroll in the payment plan. Click Create a username & password, the system will ask for an verification. This is looking for existing user accounts. If no accounts are found, click Create a new FACTS account.

2 Contact Info The student/parent will be asked to provide their name, address, phone number and . Fields marked with an asterisk(*) are required.

3 Online Account Profile The student/parent will enter a username and password. They will also select three predefined security questions and provide answers. Dashboard From the dashboard, the customer will complete the following steps: Click Set up a Payment Plan Select a term and click Continue o Only active terms are displayed

4 Welcome From this point forward, the student/parent has access to Live Help via nelnet s chat feature on the top right corner of the screen. This option is available Monday-Friday from 8-5 Central Time.

5 Customer Information The customer will have the opportunity to review their personal information and make changes as needed. In addition, the customer can update their correspondence preference and add Authorized Parties. Students Click Add a Student Enter: o Student First and Last Name o Student ID (This number can be found on the student s registration statement in the upper left corner, or by using the student s midweb account.) Click Save

6 To enter additional student information, click Add a Student again. When finished, click Next. Amount Due Click Add Charges Tuition and Fees Enter the amount due for tuition and fees. This amount can be found on the Students Registration Form or by using the student s midweb account.

7 Once entered, the student/parent can Edit the information entered, or click Next to proceed. *Please note: This example is only using $1.00 for total tuition and fees. You are responsible to enter the correct amounts to cover your MMCC Balance or you will be dropped from your classes at the next available Payment Deadline date.* If you do not know the amount due, please check your student Midweb account or refer to your Registration Statement you received when you registered.

8 Plan Options Use the Show: drop down menu on the right to limit the plans displayed Select a payment plan o If additional fees apply to a specific plan, that information is listed under the plan name o Plans that have a down payments will have an additional column with the amount due Click Next A warning will be displayed to remind the student/parent if there is a NBS Enrollment Fee for the plan selected MMCC offers multiple options for paymento Select a plan with the number of payments you would like to make o Payment plans can also be customized more specifically to the payment date you would like. Payments can be processed on either the 5 th, 15 th, or 25 th of each month.

9 Payment Details Enter the financial account information to be used. The person listed as the Customer (Responsible Party) must be a signer on the account. Select Add Bank Account or Add Credit Card

10 Add Bank Account- Add Credit Card- REMINDER: A Convenience Fee will be assessed for payments made by credit/debit card. The convenience fee amount will be disclosed once you select a payment method.

11 If a Down Payment is required, information about the Amount Due Today is listed o Click View Details to see information about the down payment Click Next Payment Schedule If multiple payment dates are offered, the customer will select from the drop down menu. This will populate the future payment schedule below.

12 Review & Authorize Change links allow the user to edit the information entered during payment plan setup The student/parent must check the box to agree to the Terms & Conditions Clicking Authorize finalizes the agreement

13 Thank You Click Print to save a copy Click Done to navigate to user account You can also receive TEXT alerts for payment reminders

14 User Account From the user account, the customer can click View Details to see schedule, balance, and payment activity. They can also manage their personal information.