The Mark of Your Achievement
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1 The Mark of Your Achievement
2 Maybank Visa Signature Welcome to the card that steps up your lifestyle to the next level. Set yourself apart from the rest by changing the game with Visa Signature, Indulge in your preferred lifestyle simply because you can.
3 Maybank Visa Signature 1. HIGH VALUE ON CASH BACK Receive 5% cash back when you spend on groceries and petrol with the high value capping of RM 88 per month. Note : Overseas transactions will not be eligible for cash back. Unmatched Value Like No Other 2. CONVERT YOUR TREATS Points 2.1 To Cash Back With unlimited conversion, you can enjoy redeeming your TREATS Points to cash. 250 TREATS Points = RM 1 Note : Only spend from Maybank Visa Signature card will eligible for redemption to cash. 2.2 To Air Miles 7000 TREATS Points = 1,000 Air Miles For more info on On-The-Spot redemption at selected merchants outlets, log on to 3. TREATS Points Earn 1 TREATS Points (exclude Groceries and Petrol transactions) for every RM1 spent locally while receiving 5 TREATS Points for each RM1 you spend overseas. 3
4 1. PLAZA PREMIUM LOUNGE MALAYSIA All you have to do is flash your Maybank Visa Signature Card and you gain unlimited access to Plaza Premium Lounge Malaysia. 2. VISA AIRPORT SPEED PASS Enjoy the convenience and efficiency of fast track immigration at over 280 international airports with Visa Airport Speed Pass. Visit for more information on participating airports. Terms and conditions apply. Maybank Visa Signature Travel in Style 3. ENJOY PEACE OF MIND Charge your full fare to your Maybank Visa Signature Card so that you and loved ones can travel with complete peace of mind. Travel Coverage Automatic Travel Personal Accident Takaful Up to RM 2,000,000 Missed Flight Connection (After 12 hours) Up to RM 1,000 Luggage Delay (after 12 hours) Up to RM 1,000 Lost luggage (after 48 hours) Up to RM 3,000 Note : In the event of claims for luggage delay or loss, your purchases of essential clothing and requisites must be charged to your Maybank Visa Signature Card. Cash or usage of other cards will result in non-payment of claims. *subject to the terms and conditions of the policy. 5
5 Maybank Visa Signature Experience Luxury Wherever You Are 1. VISA SIGNATURE CONCIERGE SERVICE 24 hours a day, 7 days a week concierge service by Visa Signature exclusively for you. Whether at home or overseas, you have access to a host of services like hotel bookings, flight reservations and limousine transfers through a dedicated network of global toll-free numbers. The concierge service is also available through Concierge Online. Access Concierge Online through the Visa Signature website and have their requests fulfilled accordingly. Information, reservations, and referrals are available at no cost. The costs of any goods or services purchased, however, are billed directly to your Visa Signature card. Country Language / Malaysia Cantonese English Japanese Korean Malay Mandarin Thai For more information on Concierge Online, please visit Visa Signature AP website 7
6 2. VISA SIGNATURE CONCIERGE SERVICE OFFERINGS 2.1 Travel Information and Assistance (i) Reservations for airlines, hotels, car rentals, cruise lines and more (ii) Pre-trip information for major destinations worldwide (iii) Visa, passport and vaccination details (iv) Cultural information and protocol requirements (v) Emergency message service (vi) Emergency travel assistance 2.2 Country and Major City Information (i) Highlights, sights and attractions (ii) Festivals, events, exhibits, music, museums and entertainment (iii) Tourist information (iv) Shopping information (v) Holiday and celebrations 2.3 Gift and Specialty Services (i) Gift arrangements (ii) Send-it-home package delivery (iii) Special research and specialty shopping requests 2.4 Business Services (i) Travel information and assistance arrangements (ii) Pre-trip information for major destinations worldwide (iii) Visa, passport and vaccination details (iv) Cultural information and protocol requirements (v) Emergency message service (vi) Emergency travel assistance (vii) Emergency translation services (viii) Business equipment rental referrals and arrangements (ix) Meeting and conference facility referrals and arrangements 8 9
7 2.5 Entertainment Planning (i) Restaurant information, referrals and reservations (ii) Business and personal entertainment planning (iii) Cultural and event information, reservations and ticketing (iv) Golf course information, tee times and reservations (v) Health and fitness clubs, leisure tours 3. THE VALET CLUB 3.1 TVC offers the first car parking valet membership program for members to enjoy the luxury and convenience of valet parking at strategic key locations throughout the city. TVC currently have close to 30 Partner Establishments enrolled in the program within Kuala Lumpur and Selangor eg. KL International Airport and Bangsar Shopping Centre. Partner establishments are selected based on the following criteria:- (i) Up market location and central positioning (ii) Popularity among high-income patrons (iii) Ample car park bays allocated for valet services (iv) Shopping malls, entertainment outlets, medical centers and hotels. 3.2 Card members may log on to for more info & list of all the locations. 3.3 There will be a limit of 400 complimentary TVC accesses in a month (total 4,800 for 12 months), and the general T&Cs are as below: 4. TERMS & CONDITIONS (i) Enjoy complimentary TVC entries at all TVC locations by flashing Visa Signature card (ii) Free valet service offered by TVC will be complimentary for the first 12 months from July 2014 onwards (iii) Complimentary entries subject up to a maximum of 3 hours per day per location, per entry and up to additional RM5 per hour will be charged accordingly (iv) Only applicable for Maybank Visa Signature cardholders (v) Limited to 400 complimentary entries per month on a first-come-first-served basis 10 11
8 1. WORLDWIDE RECOGNITION Your Maybank Visa Signature Card is recognised and accepted internationally. Enjoy incomparable convenience at more than 29 million merchant establishments worldwide, giving you access to the best hotels, restaurants, department stores and a wide array of other services inclusive of one million ATMs in the Visa Global ATM network. Maybank Visa Signature A Service of the Real Value 2. MAYBANK GROUP CUSTOMER CARE All Maybank Visa Signature Card services are accessible to you through Maybank Group Customer Care. The centre is staffed 24 hours a day, 7 days a week and easily accessible via a network of toll-free numbers from any part of the world. Kindly contact our dedicated service line at or visit for more information, terms and conditions. 3. MULTIPLE BILL PAYMENT OPTIONS 3.1 For your convenience, we provide many ways to settle your monthly bills: (i) Pay online at from anywhere, anytime (ii) Sign up for a standing instruction (iii) Phone Banking (iv) Pay through the Cash Deposit Machines or Cheque Deposit Machines at selected branches (v) Pay by cash or cheque at any Maybank branch 13
9 4. MAYBANK AUTO PAY BILLS We consolidate everything into just one bill in your Maybank Visa Signature Card statement. Simply register with your selected service providers and we ll automatically settle your various bills each month. Visit a listing of service providers. 5. MAYBANK CASH TREATS Access cash to any emergencies or unexpected plans for yourself at low finance charges. Just call for your Maybank Cash Treats today. 6. MAYBANK EZYPAY Take home your favorite items, ranging from electrical to furniture or jewelry immediately with our flexible interest-free instalments up to 36 months, at participating merchant outlets nation wide. 7. MAYBANK BALANCE TRANSFER PLAN Enjoy great savings when you transfer your outstanding balance from other credit cards into your Maybank Visa Signature Card. 8. MAYBANK TOUCH N GO ZING CARD Apply for the Maybank Touch n Go Zing Card that reloads automatically and is linked to your Maybank Visa Signature Card. 9. MAYBANK NETWORK STRENGTH 9.1 With more than 400 Maybank branches throughout the country and over 1,000 ATMs, we offer you a host of banking facilities and conveniences: (i) Balance inquiry on your Maybank Visa Signature Card account (ii) Payment to your Maybank Visa Signature Card account via your Maybank savings and/or current account (iii) Transfer of funds from your Maybank Visa Signature Card to your Maybank savings and/or current account* (iv) Credit card statement request (v) Payment of utility bills (vi) Balance inquiry for savings and/or current account And when you need cash in a hurry, a cash advance* of up to 70% of your card limit is available at any Maybank branch or at any ATM with a maximum of RM1,000 per day. * This will be treated as a cash advance transaction and is subject to the relevant fees and finance charges as stipulated in the Cardmember agreement
10 Terms & Conditions of Promotional Offers A valid Maybank Visa Signature Card must be presented and payment must be charged to the card to enjoy the offers and privileges Offers are valid until 31 December 2014 unless stated otherwise Offers are subject to the terms and conditions of respective merchants Maybank reserves the right within 14 days to change, amend or cancel the offer at its own discretion Other terms & conditions apply Call or visit for more details, terms and conditions
11
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