Social Marketing. - Ideation to Implementation Focus : Microinsurance. Date: 30 th & 31 st May, 2013

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1 Seminar on Social Marketing - Ideation to Implementation Focus : Microinsurance Date: 30 th & 31 st May, 2013 Venue: VIVANTA by Taj President 90, Cuffe Parade, Mumbai Seminar conducted by College of Insurance, Insurance Institute of India along with:

2 College of Insurance (COI), Insurance Institute of India (III) Insurance Institute of India is recognized by the Indian insurance industry, SAARC countries and many other developing insurance markets as a pioneer in responding to the academic needs of the industry as well as addressing the causes of building and developing professionalism. Its certifications are internationally recognized. College of Insurance of III provides training in all technical domains of Insurance, regulatory compliances, customer service etc. round the year. A large number of private and public sector insurers, brokers, surveyors and various others benefit from its classroom sessions, workshops and seminars. Insurance Institute of India, together with its training arm, College of Insurance, has been calling the industry s attention to a host of significant areas through a series of seminars, workshops and conferences on various themes like Back to the Basics, Economic Capital Requirement and Financial Condition Reporting, Natural Catastrophes Challenges for Insurers and Reinsurers, Bancassurance and Beyond, Marine Cargo and Hull Insurance Keeping Afloat, Health Insurance Fraud Control, Health Insurance Claims and Medical Management, Financial Inclusion and Insurance, Financing Disaster Relief through Insurance, Building Competencies for Developing Future Insurance Professionals and Principles for Sustainable Insurance. Concept of III Seminars: III Seminar - Social Marketing: Ideation to Implementation falls under the Look Beyond (LB) Category of III Seminars. LB Seminars are conducted by Insurance Institute of India on proactive or futuristic themes related to new areas of insurance, existing challenges, emerging situations or an elusive problems. III recognizes the need of the industry to ponder over Social Marketing as a concept and understand its power when applied in a scientific and systematic manner so that they can apply it in the Indian Market, especially in the area of Micro Insurance. Resource Persons: Mrs. Nancy Lee, an internationally renowned authority in the field of social marketing, who has worked extensively with the marketing guru, Philip Kotler and co-authored eight books with him on Social Marketing and related subjects, will be the speaker of the 1 st day, Thursday, 30 th May The speaker of the 2 nd day, Friday, 31 st May, 2013 will be Ms. Letícia Gonçalves, having a background in Law, Business Administration and Development. She has pursued her academic and professional interests in Brazil, England, Austria and Costa Rica and acquired her Masters Degree in Peace, Security, Development and International Conflict Transformation. Currently as an ILO MI Fellow, Leticia is in Guatemala working with Aseguradora Rural. She is helping in the implementation of Vivo Segura a mixed micro insurance product of health and life in all 900+ branches of Banrural in Guatemala. Her interests include product design, distribution channel, use of technology and monitoring projects.

3 Seminar Id. No: III/LB/2/2013/SM III Seminar - Social Marketing: Ideation to Implementation Social Marketing is a process used to influence the general public to change their behavior to benefit society as a whole. Social Marketing became popular when thinkers like Philip Kotler and Gerald Zaltman realized how Marketing Principles could be used to influence social behaviors to benefit the target audience and the general society. As per one of the popular definitions, Social marketing is a process that applies marketing principles and techniques to create, communicate, and deliver value in order to influence target audience behaviors that benefit society (public health, safety, the environment, and communities) as well as the target audience. (Philip Kotler, Nancy Lee, and Michael Rothschild, 2006). Internationally, Social Marketing has been extensively applied on topics like drug abuse, oral rehydration therapy, breast feeding, organ donation, education, environment protection, etc. Who Should Attend? Senior & Middle Level Executives from The end result is to use marketing concepts and techniques in a systematic manner to achieve specific goals for a - Insurance Companies social good. In the context of Insurance Regulatory and - Brokers - Micro Insurance Development Authority s endeavors in bringing about a culture of corporate social responsibility and emphasizing insurers obligations of reaching out to the marginalized rural and social sectors, we feel that a dialogue at the industry level on Social Marketing with a focus on Micro Insurance is of timely relevance. Social Marketing is generally considered to have two parents - (i) a social parent hailing from social science and social policy; and (ii) a marketing parent with a commercial stake. In the Indian context, we believe that while Insurance regulators and academic/ professional bodies provide the ideology and the conceptual framework for these initiatives, insurance companies and intermediaries supply the financial muscle for making Social Marketing a sustainable reality. Nominations: Nominations may be sent in the form attached to Mrs. E.R. Figer, Assistant (College of Insurance), Insurance Institute of India, C-46, G- Block, Bandra-Kurla Complex, Mumbai , Tel. No: /245/252, along with payment Nomination fee per delegate is `8,427/- including service tax (`7,500/- plus Service Tax 12.36%). Any correspondence on the subject may be sent to seminar@iii.org.in For III Fellows and Associates 20% concession is available i.e. they have to pay `6,742/- including service tax (`6,000/- plus Service Tax 12.36%) Participants of the Seminar would be eligible for 10 Credit points for III-CPD purposes Get ready to discuss: Introductions and Overview of Social Marketing & 10 Step Model.. Current Offers in Social Marketing.. Identifying Target Audience Barriers, Motivators and the Competition.. Developing the Promotional Strategy Social Marketing and Microinsurance. Microinsurance International Models and case studies and more..

4 Social Marketing: Ideation to Implementation Day 1 Program 30 th May, am to am Registration am to am Inaugural Session am to am Technical Session I Introduction and Overview of Social Marketing & 10 Step Model - Ms. Nancy Lee am to am TEA BREAK am to pm Technical Session II 10 Step Model Steps #1 to # pm to pm LUNCH BREAK pm to pm Technical Session III 10 Step Model Steps # pm to pm Technical Session IV 10 Step Model Steps # pm to pm TEA BREAK pm to pm Participative Session 10 Step Model Participants share team efforts pm to pm Summary Session Day 2 Program 31 st May, am to am Technical Session I Social Marketing and Microinsurance - Ms. Letícia Gonçalves am to am TEA BREAK am to pm Technical Session II Microinsurance - International Models and Case Studies pm to pm LUNCH BREAK pm to pm Participative Session Indian Success Stories pm to pm TEA BREAK pm to pm Evaluation cum Valedictory Session The Way Forward

5 REGISTRATION FORM (please print) Registration deadline: 24 th May, 2013 III Seminar - Social Marketing: Ideation to Implementation Date: 30 th and 31 st May, 2013 Company / Organization Details: Name of the Company / Organization :... Address : Name of Participant 1: Mr./Ms. :.... Name of Participant 2: Mr./Ms. :.... Name of Participant 3: Mr./Ms. :.... Payment Details* : (Please tick ( ) in the appropriate box) Cheque Demand Draft Cheque / DD No.: Date:... Amount: NEFT Mode Transaction No.:..... Date: Amount:.. Please send to: Fax: Complete and send the registration form to ( ) Post this completed form to: Mrs. E. R. Figer, Assistant, (College of Insurance), Insurance Institute of India, C-46, G- Block, Bandra-Kurla Complex, Mumbai seminar@iii.org.in

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