MYDEBIT WAVE TO WIN CONTEST (5 NOVEMBER February 2019) TERMS AND CONDITIONS
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- Amberlynn Waters
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1 MYDEBIT WAVE TO WIN CONTEST (5 NOVEMBER February 2019) TERMS AND CONDITIONS A. ORGANISER 1. This Contest is organised by SAN FRANCISCO COFFEE SDN BHD (Company No U) ( the Organizer ) in collaboration with PAYMENTS NETWORK MALAYSIA SDN. BHD. ( PayNet ) (Company No D) (Prize Sponsor). 2. MyDebit Wave To Win contest ( the Contest ) will run from 0:00:00am on 5 November 2018 to 23:59:59pm on 28 February 2019 ( Contest Period ). All entries submitted after the Contest Period will not be entertained. The Organiser reserves the right, at its absolute discretion, to vary, postpone, re-schedule and/or extend the Contest Period and/or cancel/terminate the Contest at any time without prior notice. B. ENTRY ELIGIBILITY 3. This Contest is open to the cardholders of Automated Teller Machine ( ATM ) MyDebit Cards issued by participating MyDebit Financial Institutions in Malaysia ( the Customers ). Only Customers who are 18 years of age and above and have valid identification document (example: identity card or passport) are eligible to participate in the Contest. 4. The Customers must also have an account with any of MyDebit participating banks which is valid, non-dormant and in good financial standing, during the Contest Period up until redemption of the Prizes. The Customers shall comply with the eligibility requirement above in order to be an Eligible Customers. 5. Directors, officers and employees as well as the parents, spouse and children of the Organiser and PayNet are not eligible to participate in the Contest. C. QUALIFYING CRITERIA 6. The Customers must purchase a minimum of RM30 (Thirty) in a single receipt to participate in the Contest (eg. ONE (1) transaction = 1 entry). The Customers must fill in details at the back of the payment receipt (contest form) with the information as per below: Full Name Identity Card Number Address Phone Number 7. Complete contest form and submit into the designated contest box in San Francisco Coffee outlet. 8. Only transactions using MyDebit ATM Card via contactless transaction within the Contest Period will be eligible for the Contest. 9. Late entries will not be eligible. No appeals will be entertained.
2 10. Cancelled purchase or refunded purchase are not valid for participation in the Contest at the Organiser absolute discretion. D. SELECTION OF WINNERS 11. Winners will be chosen through random draws from a pool of total eligible entries which will be carried jointly by the Organiser and PayNet. The selected winner will be contacted by telephone and required to answer simple questions as determined by the Organiser ( Shorlisted Winners ). 12. In the event that the Organiser is unable to contact the Shortlisted Winners after three (3) attempts (i.e.no reply, telephone number not in service or no connection etc), the Organiser reserves the right to select the next Shortlisted Winners to undergo the same process. The Organiser will not be held liable in the event the Shortlisted Winners cannot be contacted for whatever reasons. 13. Each participant shall only win one (1) Prize throughout the Contest Period, irrespective of the number of entries collected by the Organiser. 14. The Organiser shall notify the winners not later than Three (3) months from the end of the Contest Period and the Organiser shall announce and publish the names of the winners on their websites. 15. All decisions made by the Organiser in relation to the Contest including but not limited to the shortlisting, selection of winners and forfeiture of the Prizes is final and conclusive. No further correspondence, queries or appeals shall be entertained. E. PRIZES 16. The Prizes for this Contest are a) Grand Prize : 2 x Branded Italian Handmade Coffee Machine worth RM40,000 each with Coffee Grinders and professional training b) 1st Prize : 5 x Premium Branded Road Bicycles worth RM10,000 each c) 2nd Prize : 4 x Sony A7 Cameras with accessories worth RM10,000 each d) 3rd Prize : 8 x iphone X worth RM5,200 each e) Consolation : 4 x Apple Watch worth RM1,800 each, 3 x Marshall headphones worth RM400 each, 50 x BODUM French Press coffee maker worth RM100 each 17. Unless otherwise specified in the terms and conditions herein, no substitution or replacement of, or modification to the Prizes requested by the Customers will be permitted. 18. Exchange of Prizes for cash are not allowed. 19. The Organiser reserves the right to substitute or replace the Prizes offered in this Contest with a similar valued price with the prize with another item of similar value without prior notice. F. THE PRIZES REDEMPTION
3 20. The Prizes are subject to the terms and conditions as stipulated by the supplier. To the fullest extent permitted by law, the Organiser and their agents exclude their responsibilities and all liabilities arising from any postponement, cancellation, delay or changes to the Prizes details or any other unforeseen circumstances beyond the Organiser s reasonable control and for any act or default of any third party suppliers or vendors. 21. The Organiser reserves the rights to substitute a prize with another prize of similar value without prior notice. All winners are not allowed to exchange the Prizes for cash. 22. Upon being informed of their win, winners are required to redeem their prizes within ONE (1) month from the date of notification was made. Failure to do so will result in forfeiture and no refund will be given for any unclaimed prizes. A replacement winner will be selected. 23. The original NRIC/Passport must be presented for collection of prizes. 24. Winners must take the Prizes as it is. The Prizes are not transferable, non-refundable and non-exchangeable for cash. The Organiser will not entertain any complaints on the quality and quantity of the prizes after handing the prize to a winner. 25. The Organiser shall not be liable for any loss or damage that occurs to the Prizes during the delivery process. Any additional other costs (i.e. travel expenses) involved to redeem or collect the prizes are to be borne by the winner. 26. Winners shall bear all the charges / fee such as registered fee and any applicable taxes. 27. The Organiser reserves the rights to postpone the pre-determined date and venue of the Prizes redemption at a later date which shall be notified by the Organiser to the winner in case of any unforeseen circumstance. 28. Visual(s) of the Prizes shown in any advertisement, promotional publicity and other materials relating to this Contest are solely for illustration purposes only and may not depict the actual colour of the Prizes. G. GENERAL TERMS 29. By participating in this Contest, the Customers agree to release the Organiser and PayNet from any liability, losses, damages rights, and any kind of claims and actions resulting from the acceptance, possession, use or misuse of the Prizes, or any Prizes-related activities taking into account, without limitation, injury, death, and property damage. 30. To the fullest extent permitted by applicable laws, the Organiser offer no warranty or representation whatsoever, express, implied or statutory, in relation to the Contest, the Prizes including, but without limitation, the merchantable quality and fitness for purposes in respect of the Prizes. For the avoidance of doubt, the Organiser is the sole party responsible for the Prizes, organizing and implementation of the Contest. Any queries relating to the Contest should be made directly to the Organiser. 31. The Organiser shall be entitled to amend, vary, delete or add to any of these Contest Terms and Conditions and/or substitute or replace the Prizes (Clause E above) offered in this Contest with a similar valued prize and/or to modify, cancel, terminate or suspend the Contest at any time without prior notice. No compensation in cash or any kind shall be given for any losses or damages suffered or incurred by the Customers as a result of the
4 above. The Customers are advice to periodically check for updates of this Contest s Terms and Conditions at the Organiser s or the Participating Banks websites. 32. The Organiser does not accept any responsibility for late or lost entries due to Internet and/or other technical issues. Proof of sending is not proof of receipt. 33. No responsibility is accepted for ineligible entries or entries made fraudulently. 34. The Organiser retains the rights to forfeit the selected winners if any breach of the Terms and Conditions is found. The Organiser reserves the right to disqualify counterfeit entries, or entries suspected of being counterfeit at any time. 35. The Oganiser reserves the right to cancel this contest at any stage, if deemed necessary, and/or if any circumstance beyond its control arises. 36. Winners are required to have a photography and videography session. The Organiser reserves the rights to use these assets for promotional purposes. 37. The Organiser s decision is final. Complaints and enquiries will not be entertained. 38. All decisions made in relation to the Contest shall be final, conclusive and binding. 39. In the event of a conflict in the interpretation of this Terms and Conditions and any translation of it in any language, the English version of this Terms and Conditions shall prevail. 40. The terms and conditions shall be governed and construed in accordance with laws of Malaysia and the exclusive jurisdiction of courts of Malaysia. H. PRIVACY NOTICE 41. By Participating in the Contest, the Customers give their consent to and authorize the Organiser to collect, store, use, process their names, masked Identification Numbers (IC) and other particulars ( Personal Data ) for the purpose of running the Contest, including but not limited to announcing and publishing Personal Data and/or photos of the Customers at the Organiser website for advertising and publicity purposes. 42. The Organiser may use a third party service including not limited to PayNet to process the Customers Personal Data. All such third parties are contractually obliged, not to use the Customers Personal Data in any other than way that stated herein. 43. Under the laws of Malaysia, the rights of the Customers includes: a) The rights to withdraw consent for the use of Personal Data at any time by contacting the Organiser at the address mentioned below by providing the Organisers with the Customers name and address for removal of the said Personal Data; b) The rights to obtain a copy of the Personal Data which the Organiser hold; and c) The rights to correct inaccurate Personal Data. 44. If the Customers wish to raise any Personal Data issue with the Organiser, or exercise any of their legal rights, please contact feedback@sfcoffee.com & info@sfcoffee.com
5 45. The Organiser will take reasonable precautions to keep the Customers Personal Data secure, and requires third party processors to do the same. However, the Organiser may disclose the Customers Personal Data if required by law, search warrant, subpoena or court order. 46. For the purpose of this Clause H, all Personal Data relating to the Contest shall be governed and dealt in accordance with the Personal Data Protection Act 2010 and all other relevant laws in Malaysia. [END]
6 PERTANDINGAN MYDEBIT WAVE UNTUK MENANG (5hb November hb Februari 2019) TERMA & SYARAT A. PENGANJUR 1. Peraduan ini dianjurkan oleh SAN FRANCISCO COFFEE SDN BHD (No. Syarikat U) ( Penganjur ) dengan kerjasama PAYMENTS NETWORK MALAYSIA SDN. BHD. ("PayNet") (Syarikat No D) ( Penaja Hadiah ). 2. Pertandingan MyDebit WAVE UNTUK MENANG ( Peraduan ) akan bermula dari 0:00:00 pagi pada 5 NOVEMBER 2018 hingga 23:59:59 pada 28 FEBRUARI 2019 ("Tempoh Peraduan"). Semua penyertaan yang diterima selepas Tempoh Peraduan tidak akan dilayan. Pihak Penganjur berhak, mengikut budi bicara mutlaknya, untuk mengubah, menangguhkan, mengemas kini Tempoh Peraduan dan / atau melanjutkan Tempoh Peraduan dan/atau membatalkan/ menamatkan Peraduan pada bila-bila masa tanpa notis terlebih dahulu. B. KELAYAKAN 3. Peraduan ini terbuka kepada Pemegang Kad Mesin Automatik ("ATM") MyDebit yang dikeluarkan oleh institusi kewangan yang menyertai MyDebit di Malaysia ("Pelanggan"). Hanya Pelanggan yang berumur 18 tahun ke atas dan mempunyai dokumen pengenalan yang sah (misalnya: kad pengenalan atau pasport) layak menyertai Peraduan. 4. Pelanggan juga mesti mempunyai akaun yang sah dengan mana-mana bank yang menyertai MyDebit, tidak dorman dan dalam kedudukan kewangan yang baik, semasa Tempoh Peraduan sehingga penebusan Hadiah. Pelanggan hendaklah mematuhi keperluan kelayakan di atas untuk menjadi "Pelanggan yang Layak". 5. Pengarah, pegawai dan pekerja serta ibu bapa, pasangan dan anak-anak Penganjur dan PayNet tidak layak menyertai Peraduan ini. C. KRITERIA KELAYAKAN 6. Pelanggan mesti membelanjakan sekurang-kurangnya RM30 (Tiga Puluh) dalam satu resit untuk menyertai Peraduan ini (contoh. SATU (1) transaksi = 1 penyertaan). Pelanggan perlu mengisi butiran di belakang resit pembayaran dengan maklumat tersebut: a) Nama penuh b) Nombor Kad Pengenalan c) Alamat emel d) Nombor telefon 7. Lengkapkan resit pembayaran seperti dinyatakan di atas dan hantar dengan memasukkan resit pembayaran tersebut ke dalam kotak yang disediakan di mana-mana cawangan-cawangan Penganjur. 8. Hanya transaksi menggunakan Kad ATM MyDebit melalui transaksi tanpa sentuh dalam Tempoh Peraduan akan layak untuk Peraduan ini. 9. Penyertaan yang lewat adalah tidak layak. Tiada rayuan yang akan dilayan.
7 10. Pembelian yang dibatalkan atau pembelian yang dikembalikan adalah tidak layak untuk menyertai Peraduan ini yang kedua-duanya di bawah budi bicara mutlak pihak Penganjur. D. PEMILIHAN PEMENANG 11. Pemenang akan dipilih melalui cabutan rawak dari kumpulan penyertaan yang layak yang akan dijalankan oleh pihak Penganjur. Pemenang yang dipilih akan dihubungi melalui telefon dan dikehendaki menjawab soalan mudah seperti yang ditentukan oleh Penganjur ("Pemenang Senarai Pendek"). 12. Sekiranya Penganjur tidak dapat menghubungi Pemenang Senarai Pendek selepas tiga (3) kali percubaan (tiada jawapan, nombor telefon tidak dalam perkhidmatan atau tiada hubungan rangkaian dll), Penganjur mempunyai hak untuk memilih Pemenang Senarai Pendek yang berikutnya dengan menjalani proses yang sama. Pihak Penganjur tidak akan bertanggungjawab sekiranya Pemenang Senarai Pendek tidak dapat dihubungi atas apa jua sebab. 13. Setiap Pelanggan hanya boleh memenangi satu (1) Hadiah sepanjang Tempoh Peraduan, tanpa mengira bilangan penyertaan yang diterima oleh Penganjur. 14. Pemenang Senarai Pendek akan diumumkan dalam masa TIGA (3) bulan selepas Tempoh Peraduan berakhir dan nama pemenang akan diterbitkan di laman web Penganjur. 15. Semua keputusan yang dibuat oleh Penganjur berhubung dengan Peraduan ini tetapi tidak terhad kepada senarai pendek pemilihan pemenang dan pelucutan hadiah adalah muktamad dan konklusif. Tiada surat-menyurat, pertanyaan atau rayuan akan dilayan. E. HADIAH 16. Hadiah untuk Peraduan ini adalah seperti berikut: a) Hadiah Utama: 2 x Mesin Kopi Berjenama Buatan Tangan Itali berserta latihan profesional bernilai RM40,000 setiap unit b) Hadiah Pertama: 5 x Basikal Berjenama Premium bernilai RM10,000 setiap unit c) Hadiah Kedua: 4 x Kamera Sony A7 dan aksesori bernilai RM10,000 setiap unit d) Hadiah Ketiga: 8 x iphone X bernilai RM5,200 setiap unit e) Saguhati: 4 x Apple Watch bernilai RM1,800 setiap unit, 3 x Fonkepala Marshall bernilai RM400 setiap unit, 50 x Pembuat Kopi BODUM French Press bernilai RM100 setiap unit 17. Melainkan dinyatakan sebaliknya dalam Terma dan Syarat di sini, tiada penukaran atau pengubahsuaian kepada Hadiah yang diminta oleh Pelanggan akan dibenarkan. 18. Penukaran Hadiah untuk wang tunai tidak dibenarkan. 19. Pihak Penganjur berhak untuk menukar atau menggantikan Hadiah yang ditawarkan dalam Peraduan ini dengan Hadiah lain yang yang sama nilainya tanpa notis terlebih dahulu.
8 F. PENEBUSAN HADIAH 20. Hadiah adalah tertakluk kepada terma dan syarat yang ditetapkan oleh pembekal. Setakat yang dibenarkan oleh undang-undang, Penganjur dan ejennya tidak bertanggungjawab terhadap semua liabiliti yang timbul daripada sebarang penangguhan, pembatalan, kelewatan atau perubahan kepada butir-butir Hadiah atau apa-apa keadaan yang tidak diduga di luar kawalan yang munasabah oleh pihak Penganjur dan untuk apa-apa perbuatan atau keingkaran oleh mana-mana vendor atau pembekal pihak ketiga. 21. Pihak Penganjur berhak untuk menggantikan hadiah dengan hadiah lain yang sama nilai tanpa notis terlebih dahulu. Semua pemenang tidak dibenarkan menukar Hadiah dengan tunai. 22. Apabila pemenang dimaklumkan mengenai kemenangan mereka, pemenang dikehendaki menebus hadiah mereka dalam tempoh SATU (1) bulan dari tarikh pemberitahuan dibuat. Kegagalan berbuat demikian akan menyebabkan pelucutan terhadap hak kemenangan tersebut dan tiada bayaran balik akan diberikan untuk sebarang hadiah yang tidak dituntut. Seterusnya, pemenang gantian akan dipilih. 23. Kad Pengenalan / Pasport asal mestilah ditunjukkan untuk penebusan Hadiah. 24. Pemenang mesti mengambil Hadiah seperti yang dinyatakan di sini. Hadiah tidak boleh dipindah milik, tidak boleh dikembalikan dan tidak boleh ditukar dengan wang tunai. Penganjur tidak akan melayan terhadap sebarang aduan mengenai kualiti dan kuantiti Hadiah selepas menyerahkan Hadiah yang berkenaan kepada pemenang. 25. Pihak Penganjur tidak bertanggungjawab terhadap sebarang kehilangan atau kerosakan yang berlaku kepada Hadiah semasa proses penghantaran. Apa-apa kos tambahan lain (sebagai contoh perbelanjaan perjalanan) yang terlibat untuk menebus atau memungut Hadiah akan ditanggung sepenuhnya oleh pemenang. 26. Pemenang akan menanggung semua caj / bayaran seperti yuran berdaftar dan apa-apa cukai yang dikenakan. 27. Penganjur berhak untuk menangguhkan tarikh dan tempat bagi menuntut Hadiah yang telah ditentukan sebelum penebusan Hadiah pada masa yang lain yang akan dimaklumkan oleh Penganjur kepada pemenang sekiranya berlaku apa-apa keadaan yang di luar jangkaan. 28. Visual Hadiah yang dipamerkan dalam mana-mana iklan, publisiti promosi dan bahan lain yang berkaitan dengan Peraduan ini adalah tujuan ilustrasi sahaja dan tidak boleh menggambarkan Hadiah yang sebenar.
9 G. SYARAT UMUM 29. Dengan menyertai Peraduan ini, Pelanggan bersetuju untuk melepaskan Penganjur dan PayNet dari apa-apa liabiliti, kerugian, hak ganti rugi, dan apa-apa jenis tuntutan dan tindakan yang terhasil daripada penerimaan, pemilikan, penggunaan atau penyalahgunaan Hadiah, atau apa-apa perkara yang berkaitan dengan Hadiah dengan mengambil kira, tanpa batasan kepada kecederaan, kematian, dan kerosakan harta benda. 30. Setakat yang dibenarkan oleh undang-undang, Penganjur tidak memberi jaminan atau perwakilan apa jua, secara nyata, tersirat atau berkanun, berhubung dengan Peraduan ini, Hadiah termasuk, tetapi tidak terhad kepada, kualiti dan kebolehgunaan berkenaan dengan Hadiah. Untuk mengelakkan sebarang keraguan, pihak Penganjur adalah satusatunya pihak yang bertanggungjawab ke atas sebarang hal berkaitan Hadiah, penganjuran dan pelaksanaan Peraduan ini. Apa-apa persoalan berkaitan dengan Peraduan ini boleh merujuk terus kepada pihak Penganjur. 31. Pihak Penganjur berhak untuk meminda, mengubah, memadam atau menambah manamana Terma dan Syarat Peraduan ini dan/atau menukar atau menggantikan Hadiah (Klausa E di atas) yang ditawarkan dalam Peraduan ini dengan hadiahyang sama nilainya dan/atau mengubah, membatalkan, menamatkan atau menggantung Peraduan ini pada bila-bila masa tanpa notis terlebih dahulu. Tiada pampasan dalam bentuk wang tunai atau apa-apa jenis bentuk pampasan akan diberikan untuk apa-apa kerugian atau kerosakan yang dialami atau ditanggung oleh Pelanggan akibat dari perkara di atas. Pelanggan adalah dinasihatkan untuk menyemak Terma dan Syarat Peraduan secara berkala di laman web Penganjur atau laman web bank-bank yang terlibat. 32. Penganjur tidak akan bertanggungjawab untuk sebarang penyertaan lewat atau hilang disebabkan oleh Internet dan/atau isu-isu teknikal yang lain. Bukti penghantaran bukanlah bukti penerimaan. 33. Penganjur tidak bertanggungjawab untuk penyertaan yang tidak layak atau yang dibuat secara fraud. 34. Pihak Penganjur mempunyai hak untuk melupuskan pemenang yang dipilih sekiranya berlaku sebarang pelanggaran Terma dan Syarat. Pihak Penganjur mempunyai hak untuk membatalkan penyertaan palsu, atau penyertaan yang disyaki dipalsukan pada bila-bila masa. 35. Pihak Penganjur mempunyai hak untuk membatalkan Peraduan ini di mana-mana peringkat, jika dianggap perlu, dan / atau jika terdapat keadaan di luar kawalannya. 36. Pemenang dikehendaki menghadiri sesi fotografi dan videografi. Pihak Penganjur berhak untuk menggunakan aset ini untuk tujuan promosi. 37. Keputusan Penganjur adalah muktamad. Sebarang aduan dan pertanyaan tidak akan dilayan. 38. Semua keputusan yang dibuat berhubung dengan Peraduan adalah muktamad, konklusif dan mengikat.
10 39. Sekiranya terdapat sebarang ketidakseragaman antara versi Bahasa Inggeris dengan Bahasa Melayu, versi Bahasa Inggeris akan diguna pakai. 40. Terma dan syarat akan ditadbir dan ditafsirkan selaras dengan undang-undang Malaysia dan adalah di bawah bidang kuasa ekslusif mahkamah Malaysia. H. NOTIS PRIVASI 41. Dengan mengambil bahagian dalam Peraduan ini, Pelanggan bersetuju dan memberi kebenaran kepada pihak Penganjur untuk mengumpul, menyimpan, menggunakan, memproses nama mereka, nombor kad pengenalan (KP) yang telah ditutupkan dan butirbutir lain ("Data Peribadi") untuk tujuan menjalankan Peraduan ini, termasuk tetapi tidak terhad kepada pengumuman dan penerbitan Data Peribadi dan / atau foto Pelanggan di laman web Penganjur untuk tujuan pengiklanan dan publisiti. 42. Penganjur boleh menggunakan perkhidmatan pihak ketiga termasuk dan tidak terhad kepada PayNet untuk memproses Data Peribadi Pelanggan. Semua pihak ketiga tersebut terikat dengan undang-undang untuk tidak menggunakan Data Peribadi Pelanggan selain dari cara yang dinyatakan di sini. 43. Di bawah undang-undang Malaysia, hak Pelanggan termasuk: a) Hak untuk menarik balik persetujuan untuk penggunaan Data Peribadi pada bila-bila masa dengan menghubungi Penganjur dialamat e-mel yang disebutkan di bawah dengan memberikan kepada Penganjur nama Pelanggan dan alamat e-mel untuk untuk tujuan memadamkan Data Peribadi tersebut; b) Hak untuk memperoleh salinan Data Peribadi yang disimpan oleh Penganjur; dan c) Hak untuk membetulkan Data Peribadi yang tidak tepat. 44. Jika Pelanggan ingin mengemukakan sebarang pertanyaan berkenaan isu berkaitan Data Peribadi atau ingin menggunakan hak di bawah undang-undang, bolehlah menghubungi pihak Penganjur di feedback@sfcoffee.com dan info@sfcoffee.com 45. Penganjur akan mengambil langkah berjaga-jaga yang munasabah untuk memastikan Data Peribadi Pelanggan selamat, dan memastikan pihak ketiga untuk melakukan perkara yang sama. Walau bagaimanapun, Penganjur boleh mendedahkan Data Peribadi pelanggan jika diperlukan oleh undang-undang, waran geledah, sepina atau perintah mahkamah. 46. Untuk tujuan Klausa H, apa-apa perkara berkaitan Data Peribadi yang berhubung kait dengan Peraduan ini akan ditadbir dan diuruskan mengikut Akta Perlindungan Data Peribadi 2010 dan apa-apa undang-undang yang berkaitan di Malaysia. [TAMAT]
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