SAN FRANCISCO AIRPORT COMMISSION MINUTES

Transcription

1 SAN FRANCISCO AIRPORT COMMISSION MINUTES June 5, :00 A.M. Room City Hall #1 Dr. Carlton B. Goodlett Place (400 Van Ness Avenue) City and County of San Francisco MARK FARRELL, MAYOR COMMISSIONERS LARRY MAZZOLA President LINDA S. CRAYTON Vice President ELEANOR JOHNS RICHARD J. GUGGENHIME PETER A. STERN IVAR C. SATERO Airport Director SAN FRANCISCO INTERNATIONAL AIRPORT SAN FRANCISCO, CALIFORNIA 94128

2 Minutes of the Airport Commission Meeting of June 5, 2018 CALENDAR AGENDA RESOLUTION SECTION ITEM TITLE NUMBER PAGE A. CALL TO ORDER: 4 B. ROLL CALL: 4 C. ADOPTION OF MINUTES: Special meeting of May 15, D. SPECIAL ITEM: 1. Retirement Resolution - Officer Elizabeth Vasquez E. ITEMS INITIATED BY COMMISSIONERS: 5 F. ITEMS RELATING TO ADMINISTRATION, OPERATIONS & MAINTENANCE: 2. Approve Phase C7 to Contract Design- Build Services for the Terminal 1 Center Project - Hensel Phelps Construction Company Approve Phase C5 to Contract Design- Build Services for Airport Security Infrastructure Program - Hunt Construction Group, Inc Approve Phase C4 of Contract 8872A.66 - Design- Build Services for Consolidated Administrative Campus Phase 1 Project - Webcor Construction LP dba Webcor Builders, Inc Approve Phase C6 to Contract 8427C.66 - Design- Build Services for the Mel Leong Treatment Plant, Industrial Wastewater and Recycled Water Upgrades Project - Walsh Construction Co. II, LLC Modification No. 10 (Annual Renewal) to Professional Services Contract PMSS for the T1 Program - T1 Partners, a Joint Venture Funding Request for Section 559" Reimbursable Fee Agreement with U.S. CBP Commence RFP Process for Boarding Area C Retail Concession Leases Approve Agreement with County of San Mateo for Childcare Services for Airport Families G. CONSENT CALENDAR OF ROUTINE Minutes, June 5, 2018, Page 2

3 ADMINISTRATIVE MATTERS: 10. Modification No. 5 to Contract Operation of SFO Medical Clinic - Dignity Health dba St. Mary s Medical Center Award Sole Source Contract for Audio/Video Conferencing System Maintenance and Support Services - Thresher Communications Productivity Award Contract San Mateo County Transit District (SamTrans) Adopt Final Mitigated Negative Declaration for PG&E Line 101 In-Line Inspection Upgrade and Lomita Park Regulator Station Rebuild; Adoption of Mitigation Monitoring and Reporting Program and Improvement Measures; and Approval of a Pipeline Easement and Quitclaim of Existing Easement with PG&E Modification No. 1 to Contract Information Technology Infrastructure Library and International Standards Organization - Cask Technologies, LLC dba Cask, LLC Modification No. 4 to Professional Services Contract 8872A.41 - PMSS for Consolidated Administration Campus Phase 1Project - MCK Americas, Inc Modification No. 4 to Professional Services Contract Designated Aviation Channeling Services - Transportation Security Clearinghouse Appointment of New Commission Secretary (Amended) - Corina Monzon Award Airport Automated Retail Lease - NewZoom, LLC dba Zoom Systems Approve Rental Credit to American Airlines, Inc H. NEW BUSINESS: Naming International Terminal for Mayor Ed Lee Taxi Driver Complaints 24 I CORRESPONDENCE: 24 J. CLOSED SESSION: 25 K. ADJOURNMENT 25 Minutes, June 5, 2018, Page 3

4 AIRPORT COMMISSION MEETING MINUTES June 5, 2018 A. CALL TO ORDER: The regular meeting of the Airport Commission was called to order at 9:00 AM in Room 400, City Hall, San Francisco, CA. * * * B. ROLL CALL: Present: Hon. Larry Mazzola, President Hon. Linda S. Crayton, Vice President Hon. Eleanor Johns Hon. Richard J. Guggenhime Hon. Peter A. Stern * * * C. ADOPTION OF MINUTES: The minutes of the regular meeting of May 15, 2018 were adopted unanimously upon a motion by Commissioner Guggenhime and a second by Commissioner Crayton. No * * * D. SPECIAL ITEMS: Item No. 1 was approved unanimously upon a motion by Commissioner Crayton and a second by Commissioner Guggenhime. 1. Retirement Resolution - Officer Elizabeth Vasquez No Resolution thanking Officer Elizabeth Vasquez for 26 years of faithful service to the City and County of San Francisco. Mr. Ivar Satero, Airport Director... we are pleased to offer this resolution for your approval. Officer Vasquez has been 26 years with the San Francisco Police Department and all of this time with the Airport. She has received Unit Distinguished Citations both from Police Department as well as from the Airport for her work, particularly in response to the 9/11 terrorists attacks, the heightened terrorist alert response team. And certainly the October 2013 anti-war demonstrations, and then her response following Asiana. She has been part of the SFO team for her whole career and has contributed to the values of our organization and strongly contributed to the safety and security of our Airport. We are so pleased with the legacy she leaves and all of her achievements. I recommend approval of this retirement resolution. Commissioner Mazzola... congratulations. Minutes, June 5, 2018, Page 4

5 Officer Vasquez... okay. Thank you Director Satero and President Mazzola, Honorable Commissioners. Thanks for this acknowledgment. I m thankful for this opportunity to have worked for SFO the last 26 years. It s been an honor and a pleasure to have been part of SFO s amazing growth. I ll miss working at SFO as a Police Officer helping the traveling public, working in the airport environment, but most of all the people I work with everyday from Airport officials to my fellow officers. I wish the Airport continued success for future growth. Thank you. Commissioner Mazzola... congratulations. We really appreciate your efforts. * * * E. ITEMS INITIATED BY COMMISSIONERS: There were no items initiated by Commissioners. * * * F. ACTION ITEMS RELATING TO ADMINISTRATION, OPERATIONS & MAINTENANCE: Item No. 2 was approved unanimously upon a motion by Commissioner Crayton and a second by Commissioner Stern. 2. Approval of Phase C7 to Contract No Design-Build Services for the Terminal 1 Center Project - Hensel Phelps Construction Company - $120,041,120 No Resolution approving Phase C7 to Contract No , Design-Build Services for the Terminal 1 Center Project, with Hensel Phelps Construction Company, to increase the contract capacity by $120,041,120 for a new contract capacity amount by $1,037,683,425. Ms. Judi Mosqueda, Planning, Design, & Construction... this item seeks your approval of Phase C7 adding Trade Package Set (TPS) Nos. 14, 15, and 16 into our contract with Hensel Phelps Construction Company for the Terminal 1 Center Project. The Phase C7 approval will increase the contract capacity amount by $120 million for a new contract capacity amount of $1.04 billion and a corresponding amount of contingency, with no change to the contract duration. The project includes design and construction of a new check-in lobby, secure screening checkpoint, concessions program, baggage handling system, and post security connectors to both Boarding Area C and the International Terminal Customs hall. This approval will provide for TPS No. 14, 15, and 16 to be added to the contract. The TPS sets include several baggage handling system packages including air side transfer line, software and programming, electrical, and baggage handling system electrical core trade conversion. The set also includes doors, frames and hardware, miscellaneous metals, and special systems core trade conversion. The forecast for this contract is $1.282 billion which falls within the budget of $1.283 billion and includes appropriate levels of contingency. The project is on schedule to complete the 18 gate delivery milestone in March 2020 and achieve a substantial completion in December The LBE goals for this contract are 25% for design services and 18% for construction services. Hensel Phelps is committed to meeting these goals. Minutes, June 5, 2018, Page 5

6 Commissioner Crayton... you said the local business enterprise percentages are 25% and 18% and those are high percentages. How do we determine whether or not they can actually meet those goals because at times the lower goals have not been met. Ms. Mosqueda... we have been tracking this on a monthly basis since the contract was initiated with Hensel Phelps. They ve laid out a game plan for how they will meet their LBEs before procuring their subcontractors, and then we track how they re doing with that procurement plan. Things aren t easy these days in that all contractors tend to be busy, but Hensel Phelps has shown a strong track record for meeting these goals and has not said that they will have difficulty in meeting them. They are aggressively approaching this with recruiting subcontractors and they believe they will make it. Commissioner Crayton... will they notify you if they aren t able to do it? Is there a process for this? Ms. Mosqueda... we talk about it every month with the contractor. Hensel Phelps has an obligation to discuss this formally with CMD, the Airport or the citywide department, but we discuss it with them every single month. Item No. 3 was approved unanimously upon a motion by Commissioner Crayton and a second by Commissioner Guggenhime. 3. Approval of Phase C5 to Contract No Design-Build Services for the Airport Security Infrastructure Program - Hunt Construction Group, Inc. - $17,025,708 No Resolution approving Phase C5 to Contract No , Design-Build Services for the Airport Security Infrastructure Program, with Hunt Construction Group, Inc., to increase the contract capacity by $17,025,708 for a new contract capacity amount of $116,289,138. Ms. Mosqueda... this item seeks your approval of Phase C5 adding Trade Package Set (TPS) No. 6 into our contract with Hunt Construction for the Airport s Security Infrastructure Program. The Phase C5 approval will increase the contract capacity by $17 million for a new contract capacity amount of $116.3 million, a corresponding amount of contingency, and no change to the contract duration. The program will enhance the Airport s security systems based upon a prioritized set of recommendations established in the Airport s Security Implementation Master Plan. It includes three distinct projects for Airport-wide improvement and expansion of security systems to increase safety and security of the Airport s assets, operations, and technology. This approval will provide for TPS No. 6 to be added to the contract. Set No. 6 includes remaining general requirements, International Terminal doors, frames, and hardware, Boarding Area F access control, and camera systems electrical. The forecast for this contract is $144.8 million which is well within the contract budget of $157.3 million. The project remains on schedule to be substantially complete in Quarter 2 of The LBE Minutes, June 5, 2018, Page 6

7 goals for this contract are 18% for design and 11% for construction. Hunt Construction is committed to meeting these requirements. Item No. 4 was approved unanimously upon a motion by Commissioner Crayton and a second by Commissioner Johns. 4. Approval of Phase C4 of Contract No. 8872A.66 - Design-Build Services for the Consolidated Administration Campus Phase 1 Project - Webcor Construction LP dba Webcor Builders, Inc. - $2,132,674 No Resolution approving Phase C4 of Contract No. 8872A.66, Design-Build Services for the Consolidated Administration Campus Phase 1 Project, with Webcor Construction LP dba Webcor Builders, Inc. to increase the contract capacity amount by $2,132,674, for a new contract capacity by $74,207,432, with a corresponding contingency amount, with no change to the contract duration. Ms. Mosqueda... this item will approve Phase C4 Trade Package Sets (TPS) No. 9 and 10 into our contract with Webcor Builders for the Consolidated Adminiatration Campus Phase 1. This Phase C4 approval will increase the contract capacity by $2.1 million for a new contract capacity amount of $74.2 million, and a corresponding amount of contingency, and with no change to the contract duration. The project includes construction of a new mixed used office building for consolidation of Planning, Design and Construction, Museum, and ITT divisions. This approval will provide for TPS No. 9 and 10 to be added to the contract. Set No. 9 includes finished carpentry, sheet metal, interior glazing, miscellaneous specialties, appliances, parking striping, exterior furnishings, rough carpentry, high density shelving, final cleaning, and general requirements. TPS No. 10 includes moving services and abatement and demolition of Building 670. The forecast for this contract is $78.7 million which is within the contract budget of $79.1 million. The project is approximately four months behind schedule due to subcontractor delays and construction quality issues. We have been working with the contractor to address these issues and we re happy to say that the first round of move-ins has been scheduled starting June 22 nd. The LBE goal for this contract is 25% for design services and 21% for construction services and Webcor Builders has committed to meeting these goals. Commissioner Crayton... If I m understanding correctly, the entire amount for this is $79 million and there is $11 or $12 million left. Are we going to be able to do it for $79 million? Ms. Mosqueda... yes. Commissioner Crayton... will we go over that because of each phase? Ms. Mosqueda... we do not anticipate going over budget on this project. After this TPS is approved, we have one last TPS for approval... TPS No. 11. So you will see me here again one more time for that. But we have been in regular Minutes, June 5, 2018, Page 7

8 discussions with Webcor for that last remaining TPS and we don t believe we will be going over budget. Commissioner Mazzola... the reason you re four months behind with subs is because they re all busy? Is that the same thing? Ms. Mosqueda... it s been a little hard to understand exactly the causes for the construction being so far behind. In discussions with Webcor, one of the factors is that the coordination on the site has been lacking in terms of the order of the subcontractors going in... the subcontractors hanging pipes and installing the duct work, etc. wasn t necessarily well coordinated. Sometimes there were conflicts which led to our construction quality concerns. Part of what s gone on is Webcor has had to spend a fair amount of time on site cleaning up some of their construction quality. They ve done it willingly. It s caused a delay in our move-in but they ve been ready partners working with us toward achieving a move-in date. Luckily with this project there aren t consequences to the Airport in terms of lost revenue with staff not moving into the building. Commissioner Crayton... is part of it because they have so much work at the Airport? That s what I m wondering. Every contract we have here seems like Webcor is on it so there might be a limitation in terms of personnel. Especially since they are building the Hotel? Believe me, I know they are good builders. Ms. Mosqueda... yes, they are. Commissioner Guggenhime... everybody s busy. Commissioner Crayton... it gives me more concern about the time line there. Ms. Mosqueda... we ve been taking our lessons learned from this project, particularly watching quality of construction as it goes in so that we don t end up with a delay for the Hotel. We have been taking notes and talking with Webcor regularly, and Webcor has picked up pace quite a bit on the Hotel in the past few months. Commissioner Johns... don t we have separate contracts with contract managers who help us coordinate? Ms. Mosqueda... we do. Commissioner Johns... what was their role in this? Ms. Mosqueda... they have been helping with administration. They have been reporting back to us about contractor delays. Unfortunately we haven t been able to get past the delays on the Admin Campus project. We have been more successful with the Hotel in getting Webcor s upper management attention and helping to speed up the focus on the project. Perhaps it caught our attention maybe a little late but we haven t had a strong response with Webcor management as we have with the Hotel. Minutes, June 5, 2018, Page 8

9 Commissioner Johns... my concern is that you mentioned there was some quality control and that bothers me more than the 4-month delay. I m hoping that with all of these contracts that we have to help us keep things on time and with the quality that we expect, that our construction managers help us get on top of this ASAP. Commissioner Crayton... we need more construction managers. Commissioner Guggenhime... are there any penalties for lateness? Ms. Mosqueda... we have been tracking their lateness. Are you speaking in terms of the ability to assess liquidated damages? We ve been working to find out where we stand by doing a delay analysis, understanding our opportunities with liquidated damages and looking at our outstanding change orders. We could choose to assess liquidated damages or we could choose to negotiate with the contractor for any outstanding change orders. We re in the process of looking at that right now. I will come back one more time on this contract and you will likely hear more in the coming months. Commissioner Mazzola... I just want to say that I ve known Webcor for years and they are a good contractor. I m sure they will solve the problem. Item No. 5 was approved unanimously upon a motion by Commissioner Crayton and a second by Commissioner Johns. 5. Approval of Phase C6 to Contract No. 8427C.66 - Design-Build Services for the Mel Leong Treatment Plant, Industrial Wastewater and Recycled Water Upgrades Project - Walsh Construction Company II, LLC - $2,651,305 No Resolution approving Phase C6 to Contract No. 8427C.66, Design-Build Services for the Mel Leong Treatment Plant, Industrial Wastewater and Recycled Water Upgrades Project, with Walsh Construction Company II, LLC, to increase the contract capacity by $2,651,305 for a new total contract capacity amount of $49,881,489 with no change to contract duration and authorization of a corresponding contingency amount. Ms. Mosqueda... this item approves Phase C6 adding Trade Package Set (TPS) No. 5 into our contract with Walsh Construction for the Mel Leong Treatment Plant Upgrades. The Phase C6 approval will increase the contract capacity amount by $1.95 million for a new contract capacity amount of $49.2 million, with a corresponding amount of contingency and with no change to the contract duration. The project includes replacement of the Industrial Wastewater Treatment Plant processes and upgrades to the recycled water treatment system at the plant. This approval will provide for Treatment Plant, laboratory Admin Building re-bar, plumbing and roofing. The forecast for this contract is $60.25 million which falls within the budget of $61.96 million and includes appropriate levels of contingency. The project will be substantially complete in September of The LBE goals Minutes, June 5, 2018, Page 9

10 for this contract are 20% for design services and 20% for construction services and Walsh has committed to meeting those requirements. Item No. 6 was approved unanimously upon a motion by Commissioner Guggenhime and a second by Commissioner Crayton. 6. Modification No. 10 (Annual Renewal) to Professional Services Contract No Project Management Support Services for the T1 Program - T1 Partners - a Joint Venture - $2,389,000 No Resolution approving Modification No. 10 (Annual Renewal) to Professional Services Contract No , Project Management Support Services for the Terminal 1 Redevelopment Program, with T1 Partners - a Joint Venture, in an amount of $2,389,000 for a new contract amount not-to-exceed $30,650,000 for services through July 7, Ms. Mosqueda... this items seeks your approval of the annual renewal of the Project Management Support Services contract with T1 Partners for the Terminal 1 Renovation Program. The consultant provides program management services for the Terminal 1 program including design and construction management services, project cost and schedule controls, cost estimating, and contract admininstration and field inspection services. The Terminal 1 program will continue over the next five years and consists of various projects to completely renovate the Terminal 1 facility and build a post security connector to the International Terminal Boarding Area A and Customs Hall. The program also includes recently completed relocation projects in the South Field area and Plot 700. The annual renewal for the joint venture will increase the contract amount by $2.4 million for a total contract amount of $30.6 million for the sixth year of services through July 7, The current budget and forecast for this contract has been increased to $39 million in response to scope changes on both the Terminal 1 C and Boarding Area B projects and will require Board of Supervisors approval. This contract has an anticipated total duration of 10 years of services. Following Commission action today, staff will seek approval from the Board of Supervisors to increase the authorized amount for the full estimated contract value. The LBE requirement for ths contract is 22%. Commissioner Crayton... I originally noticed $32 million and you ve added $9 million. You haven t gone back to the Board yet? Ms. Mosqueda... correct. Item No. 7 was approved unanimously upon a motion by Commissioner Crayton and a second by Commissioner Guggenhime. 7. Funding Request for the Section 559" Reimbursable Fee Agreement with U.S. Customs and Border Protection in the Amount of $2.5 Million for Expanded Federal Inspection Services through Fiscal Year 2018/19 Minutes, June 5, 2018, Page 10

11 No Resolution approving the funding request, in the amount of $2.5 million, for the Section 559" reimbursable fee agreement with U.S. Customs and Border Protection, to provide expanded Federal Inspection Services in the International Terminal through Fiscal Year 2018/19. Ms. Eva Cheong, Safety & Security... this item requests your approval for funding to continue the reimbursable fee agreement that we have with U.S. Customs and Border Protection (CBP) in the amount of $2.5 million. Since December 2014, after this Commission approved a Section 559 reimbursable fee agreement, we have used this option to fund additional CBP officers for support of our growing international flights. Initially, the funding was used to support international flight operations outside of CBP operating hours. However, last year even though CBP expanded their operating hours to encompass those flights, the steady addition of new international carriers and flights has continued to put stress on our current CBP staff. Year to date we are currently experiencing an 8.3% increase in international passengers. Over the past five years there has been 40% growth in the International Terminal. Through careful flights and staff reviews we ve been exercising this 559 Agreement to enhance peak processing times in the CBP facilities. This $2.5 million of funding will allow us to support additional CBP services through the end of this fiscal year and through fiscal year 18/19. The increased spending is needed to support new international operations. This year alone we ve welcomed five new carriers and six new carriers in the last year. In addition to that, many of our current carriers have added flights for this summer s schedule. Unspent funds from this $2.5 million will be carried over to the next fiscal year. Item No. 8 was approved unanimously upon a motion by Commissioner Guggenhime and a second by Commissioner Stern. 8. Commencement of the Request for Proposals Process for the Boarding Area C Retail Concession Leases No Resolution approving the proposed minimum qualification requirements and lease specifications, and authorizing staff to issue a Request for Proposals and conduct an informational conference for the Boarding Area C Retail Concession Leases. Ms. Cheryl Nashir, Director, Revenue Development and Management... I m here to seek your approval to commence the Request for Proposals (RFP) process for two Terminal 1 Retail concession leases. These leases are for spaces in Boarding Area C which is primarily served by Delta Airlines. There are only two retail stores on this Boarding Area and they are both newsstands today. Currently they are combined under one lease which expires in April They are both presently concepted as Hudson News. We intend to break this lease into two leases. This single RFP will present two leases. One of them is a large retail marketplace, and the other is a small newsstand. We only bundle leases when necessary to make the economics work and we no longer think it s necessary to Minutes, June 5, 2018, Page 11

12 have these combined under a single lease. The terms for each lease will be seven years with two one year options. Each tenant will pay the greater of the Minimum Annual Guarantee (MAG) or percentage rent. We are setting the minimum financial offer of these leases at $1.15 million for the marketplace and $535,000 for the small newsstand. That s a combined total of $1.685 million. The MAG for the existing lease is currently at $1.14 million. With your approval we d like to publish this RFP and schedule an informational meeting so that we can hear back from interested parties on this opportunity.. Commissioner Crayton... can you tell me the ethnicity of the current lessee? Ms. Nashir... Hudson News is a family business, I believe, out of New Jersey and they are Caucasian. Commissioner Crayton... who runs it for them here? Ms. Nashir... there s a local general manager here. I do not believe they have a partner on this lease. Commissioner Crayton... this is the only Hudson involvement we have at the Airport? Ms. Nashir... Hudson has recently in perhaps the last 12 to 18 months acquired World Duty Free Group. That s not our Duty Free operator, that is the operator of a couple of other leases that we have. Commissioner Crayton... I thought there was some minority involvement in this lease because this is smaller the bar too high so that new folks that we d like to see at the Airport have an opportunity to bid on one of those leases. Ms. Nashir... I think we re going to be aided in that effort by breaking this into two leases. These are basically newsstands even though we re calling one a marketplace. It s pretty much a big newsstand with a lot of food... grab and go and gifts. On all the competitions in the last 1-½ years and we ve had a number of newsstands. They ve all come in with partners, 30% or so is what we ve been seeing. I would expect that here. Unfortunately, the airport newsstand industry is kind of small. There aren t newsstands out on the street. Commissioner Crayton... just looking to make sure we have an opportunity. Ms. Nashir... absolutely. Commissioner Johns... what do you mean by retail marketplace. Is it just a glorified newsstand? Ms. Nashir... yes. It s the next evolution of the newsstand in our mind. We have our first one in the Terminal 3 Hub and it s called District Market. It has the newsstand, magazines, and sundries, and books. It has gifts, clothing, a big grab and go component for food, a lot of beverages and snacks and snack packs. That portion of the newsstand business is expanding. Minutes, June 5, 2018, Page 12

13 Commissioner Johns... where is it?. Ms. Nashir... this is Boarding Area C which is in Terminal 1. It s that short Boarding Area that Delta is on. Perry s Restaurant used to be there.. Commissioner Crayton... I know what you re talking about. Commissioner Johns... and you re coordinating that with the rest of the retail/food that s going into that area? Ms. Nashir... yes. We ve put together our forecast and our concepting plans while considering that there will be a single checkpoint in Terminal 1 in a couple of years and that all of Delta s passengers will be walking by some other news and retail on their way to Boarding Area C. Item No. 9 was approved unanimously upon a motion by Commissioner Crayton and a second by Commissioner Guggenhime. 9. Approval of Agreement with the County of San Mateo for Childcare Services for Airport Families No Resolution approving a new five-year agreement with the County of San Mateo to subsidize childcare services for Airport families beginning in FY2018/19, with annual funding of up to $1,100,000 for the first three years, up to $1,200,000 for the fourth year, and up to $1,300,000 for the fifth year. Mr. Leo Fermin, Chief, Business & Finance Officer... the current agreement with San Mateo for childcare services at Palcare for Airport employees children will expire at the end of this month. We are requesting your approval for a new five year agreement which increases the total funding subsidy from this year s $700,000 to $1.1 million for the next three years and then $1.2 million in year four and $1.3 million in year five. The increase of $400,000 annually is to provide tuition subsidies for an increased number of low and middle income Airport families. This accounts for $320,000 of the $400,000. And the second reason is to provide for flexible scheduling fees for a larger number of Airport children. This accounts for roughly $80,000. With the tremendous growth in traffic at the Airport, we anticipate there will be more employees on Airport and consequently more Airport children needing childcare services. In the last three years we have been seeing a steady increase in the number of Airport children at Palcare. Currently, there are 56 Airport children and this summer that will increase to 62 and then to 68 in the Fall and eventually to 90 children in Currently, 56 out of 195 children at Palcare are from Airport families. Airport children account for 29% of the total children there while this year s subsidy of $700,000 accounts for 19% of Palcare s revenues. Next year we will have 68 Airport children or 35% of the total children and our $1.1 million subsidy will account for 27% of Palcare s revenues. Minutes, June 5, 2018, Page 13

14 Commissioner Crayton... what would be the average amount that an Airport employee would pay for their children. Mr. Fermin... let s look at different categories of income levels for families. For a very low income family, and these are categories established by the State of California, the State of California would subsidize on average about $794. We, the Airport, would then subsidize about $604 and the family itself would pay about $116. That s on average. That s for a very low income family. Then the next upper category, what we consider low and middle income families, the State would not subsidize anything at all. We, the Airport, would subsidize $1,313 on average and the family would pay $296 a month. Commissioner Crayton... so it is affordable? Mr. Fermin... it is very affordable. Commission Mazzola... that s per child? Mr. Fermin... there are different categories of children...infants, toddlers, prekindergarten, so this is the average. Commissioner Crayton... that s very, very good. * * * G. CONSENT CALENDAR OF ROUTINE ADMINISTRATIVE MATTERS: The Consent Calendar, Item Nos. 10 through 19, was approved unanimously upon a motion by Commissioner Crayton and a second by Commissioner Guggenhime. 10. Modification No. 5 to Contract No Operation of the SFO Medical Clinic Dignity Health dba St. Mary s Medical Center No Resolution approving Modification No. 5 to Contract No with Dignity Health dba St. Mary s Medical Center for the operation of the SFO Medical Clinic to: 1) Extend the term for two additional months through August 31, 2018; 2) Adjust the management fee; and 3) Increase the total compensation payable by $355,000 for a new total not-to-exceed amount of $8,518,858. Ms. Shonika Kumar... I am here to speak on behalf my staff member who is unable to attend today as she is at work. Dear Honorable Members of the Board. My name Patty (unintelligible), R.N. with SFO Medical Clinic for 20 years; three years with UCSF, 17 years with Dignity Health and a retired nurse for 30 years with United Airlines. When the clinic changed from UCSF to St. Mary s Medical Center in 2001, it was an easy transition from one hospital union to another hospital union-based organization. We are now faced with a non-union private entity that has not incorporated our benefits and salaries. Since our previous meeting, EOMC has not fully committed Minutes, June 5, 2018, Page 14

15 to our collective bargaining agreement with CNA or SEIU. In the event the successor tenant eventually comes to an agreement or has prepared a signed Memorandum of Understanding, current staff members have already looked for other job opportunities. If they have decided to continue employment at SFO Medical under EOMC, as part of the transition process the Airport Commission requested EOMC to speak with our employees. Two meetings were scheduled to accommodate our employees. The Wednesday meeting I attended the owner, Dr. Gass, was not present. When I asked why he wasn t present at our meeting, they replied he was busy and had other important meetings. My comment directly to his staff was that makes us feel unimportant. The SFO Medical Clinic is staffed by licensed, certified professional employees. We have been accredited by State and Federal organizations throughout our history with St. Mary s Medical Center. EOMC currently does not have the same level of accreditation. We have built a close relationship with the Airport community which includes the Fire and Police department as well as airline and biotech companies. Our staff at SFO Medical has taken pride in our work and the mission statement provided by Dignity Health which includes human kindness. I have a brief statement as well. Since the last Airport Commission meeting, EOMC came to meet the rest of the staff and I was present at both meetings. The first time the owner, Dr. Gass, was not present. Tensions were high on both sides and questions went unanswered. The second meeting we could not come up with a resolution to our union contracts with both CNA and SEIU union reps present. To my current knowledge, the majority of the staff members and I decided not to stay with the new company even if they will be a union entity. From the previous meetings there is still a level of uncertainty for the future of the clinic. We have established relationships with the City and County of San Francisco. By not continuing with Dignity Health at SFO, we will lose our access to a large provider network and hospital resources. Relationships take years to build. With the changes occurring I will not be returning to SFO Medical Clinic, to the current staff I not only call my work colleagues for the past five years but my second family if awarded to EOMC. Thank you for your time. Commissioner Johns... I do have a concern about this. My concern is the whole business of this Medical Clinic and I think that I asked this question when it came before us. We could not come to terms with St. Mary s and then the Emeryville Group got this and I remember reading the information about it. They were talking about how to meet the needs and to make it financially possible that they would have to reach out and have a new kind of business plan. And somehow even the explanation I got... I think Ivar might have spoken to you about it. I know I sent a couple of s. It still doesn t make sense to me. I think that I know that the item we have before us today is to give St. Mary s another few months to be there so that we can complete negotiations with the Emeryville folks. But I think there s a core issue here that I m not getting. I came to the meeting today thinking I really want to go on site and see what this whole thing is about because I do not understand it. I am concerned that they are not part of the regular hospital groups and the quality that we have had in the past. I read the letter that was sent to us by by Dr. Gass. Minutes, June 5, 2018, Page 15

16 Commissioner Johns... who did not appear for these labor relations. He spoke last time but he s not here today. I m just telling you my personal concern about the entity in general and I personally would like more information about that. Commissioner Crayton... my concern is I was assuming, based upon us not approving this when it came up several weeks ago at a Commission meeting, that there was going to be a briefing around this. We were concerned about several things. One of them being the fact the new entity coming in was not a union group and a lot of the benefits that the personnel were currently receiving they were going to lose, and they worked there for many years. That, of course, is a concern of mine, and it sounded as if the salaries aren t going to be the same either. I don t know who s working on this. Is there something that we don t know? Have we already signed an agreement with this new entity and we must go with them. That s what I need to know. If that s not the case, what is the issue about St. Mary s not being able to stay at SFO? Commissioner Mazzola... I don t know. Normally the issue is about money, but I don t know. Dr. Arnold Traynis... I m working at SFO Medical Clinic for the last 17 years. We re part of St. Mary s, part of Dignity Health. We came to SFO Terminal 2 before 9/11, stayed during 9/11, we stayed during Asiana, we stayed during different emergency crisis and we have long history. You can see our history of the clinic on the poster. In 1972 it was established by Dr. Smookler, a private medical group, it was unique from the beginning. It was the first time in the history of the United States that a clinic was established inside an airport pre-security. It was done 40 years ago and gradually transformed from privately owned to being managed by UCSF, and from 2001 it has been managed by Dignity Health. It was quite a shock for my staff, for myself when we realized that the potential manager who s coming and will guide, control and manage our facility will be Emeryville Medical Occupational Clinic. We are quite unique in terms like we re not an occupational medicine clinic. We not only have a work related injury clinic, we do a lot of urgent care, from pediatric to geriatric. We re doing high acuity medical care. Every week we have one or two heart attacks and strokes. We have diabetic management and all of my staff are qualified to do that. They re trained in advanced life support. We re doing immigration physical exams, special physical exams, pre-travel consultation. During our meeting with Emeryville, it was very tense, I would say, meeting and we didn t resolve our differences. After the second meeting, 95% of my staff, including myself, decided that if Emeryville is awarded we will leave and go to Dignity Health... different departments. As a matter of fact, all of my staff signed that poster... it s about 20+ people, 95% or 97%, and they will be leaving despite so many years that we have worked together. We created a unique environment with zero liability for the last 17 years. We didn t have any major mistakes, but we had our successes. We had some bumpy issues with medical management and we discussed that in the potential new environment. I don t think it will be possible to do that due to the new management style and the lack of experience. (Submittal) Mr. John Allen, President, St. Mary s Medical Center in San Francisco... as it relates to the San Francisco Airport Medical Clinic my request of you this morning Minutes, June 5, 2018, Page 16

17 is very simple. Please make a decision. St. Mary s has served the San Francisco community for more than 160 years, and has already been outlined, we have served the Airport community for the last 17. We do so with high quality, with great patient experience, and with an uncompromising regard for the individual patient and through a team of doctors, nurses and technicians that are truly unparalleled. That isn t just boastful talk. We are overseen by Joint Commission and CMS. We have rigorous quality measures that compare our processes and outcomes not just to other Dignity facilities but to other hospitals and healthcare systems nationwide. Our patient experience scores are published for all the world to see. The team at the Airport Clinic serves the Airport community with compassion, with capability and with a smile. Most of all they serve everyday. We respected the Airport s consideration of other providers and although saddened, we accepted the direction towards Emeryville Occupational Medical Center as an outcome of the RFP process when announced on March 12 th. That was almost three months ago. Since that date however, time has cut both ways. Although delays in making the final decision have benefitted the Airport in its ability to better understand and vet Emeryville as a capable provider, it has come at significant cost. Certainly at a cost to St. Mary s as we plan for our ambulatory strategy to better serve San Franciscans, but more importantly to the doctors, nurses, technicians and billers who serve humbly at the Airport. The human desire to know where you are working and for whom is not unique to healthcare. The longer the process is drawn out the more the Airport Clinic team have understandably begun to become anxious and frankly have considered other options. If you choose to cancel the current RFP, I can assure you of our commitment to excellence in support of the Airport and its community everyday. Similarly, if you choose to award to Emeryville, I can equally assure you of our full cooperation and professionalism to ensure a smooth transition of service. At this point however, failure to decide is the same as a decision to award to Emeryville. For St. Mary s and the members of our team, we must put in motion our plan to retain our high quality and highly unified team and build care for San Francisco. We must allow the members of our team to have the peace of clarity. The privilege of serving the Airport community is an honor we cherish. We ask you today to respect this team and how they serve. Please make a decision. Thank you. Commission Johns... I would definitely like to ask a question. I think it s not just three months since March we haven t made decision, it s been over a year. As I recall, when your term was up no one responded. You were the only entity that responded and so we gave a year to try and negotiate some sort of contract. After the year it was a no go. Then we put out the RFP where both you and Emeryville responded and Emeryville came out on top. I m gathering that this is a money issue and that there could be no agreement in that year of negotiations so that was why I had a question earlier that perhaps you heard. Is there something wrong with the business model of this clinic, or is the Airport being naive about what it takes to run one appropriately. If we go forward with Emeryville and they have to look outside the Airport perimeter to bring in more customers, which made no sense to me, to make the model work then I, as a Commissioner am very concerned. So perhaps you could, if it s appropriate, shed some light on that. Mr. Allen... I can try. As you can respect, we re not privy to the RFP response submitted by Emeryville so I cannot comment on relative cost. I can certainly Minutes, June 5, 2018, Page 17

18 highlight that the quality and the depth of services that St. Mary s and Dignity Health provide do come at significant cost and that while there are probably a number of providers who can adequately provide immunizations, swab for strep throat and provide limited occupational health services, when there is a heart attack, when there is a trauma of someone falling and hitting their head, when there is a stroke, I would respectfully submit that for the Airport community for San Francisco, we don t want someone who s capabilities are limited to treating cuts and bruises and strep throat. So yes, the cost of doing business, the cost of providing robust healthcare is expensive and in the discussions that took place a year ago, cost was a factor. And I would suggest to you it was not the factor and in fact, it is my understanding, and I will not speak for the Airport Commission, but it is my understanding that in fact the total bid that St. Mary s put forth was, in fact, within the budget parameters that had been established. Nonetheless, we are here today, and more importantly the team that serves at the Airport Medical Clinic is here today and is providing service. Commissioner Johns... thank you. I think I m going to ask if we can be given much more information on this. Ms. Donna Mapp, union representative that represents SEIU and the members at the Clinic... I was here at the last hearing and I agree with your concerns about what is happening to the members. You requested that we meet with the Emeryville group. We had two meetings scheduled, which two speakers mentioned. The first one was very, very, very???. The conversation to me showed no concern about what was happening with the workers. They talked about the model, about they intend to do for the Airport, but not interested in what would happen to the members. That was our focus as a union and they had no intentions in doing so. We had the second meeting. The doctor did not show up to the first. He came to the second. Very dismissive, no concerns, said we are ready to bring in other workers and that was what we took away from that. We stated our concerns, what we felt we wanted for our members and they wanted to say we re not sure about the union. We re not and it was all negative. So there was one lady, her name is Sue. I think she would be the actual manager for the clinic. She reached out to us as a union and asked if we can have a one-on-one meeting. We met about a week or so ago. And again, she s just speaking for herself. She s interested in figuring out some stuff but made no commitments about what would happen to the workers. And as a union, what about them at the end of the day, how do we provide for them and their families. As the previous speaker said, we haven t reached contract with Dignity. We are respectful to maintain that kind of commitment for the workers and they seem to have no intention in bridging the gap. That s where we are right now. We re asking you to keep that in mind. At the end of the day these workers are mad because they were there on the ground before and we hope that they would remain there. Mr. John Mill, Laborer Representative for California Nurses Association...I am Donna s counterpart for the other union involved. I ve also talked with Sue from Emeryville. We re able to negotiate a contract with the new employer. The piece that s missing here, I don t know how else to phrase it, but we wouldn t be negotiating on behalf of any actual members. None of our members, we have six at the Airport Commission, have any desire to stay if it goes to Emeryville. So yes, Minutes, June 5, 2018, Page 18

19 we can negotiate some kind of contract. What went into this contract was several decades. This contract with St. Mary s goes back to, I believe, the Truman Administration so we would have to start from scratch. But I guess, more to the point, we d be negotiating for potential employees which obviously begs the question, how are you going staff the clinic? I don t have a comment beyond that but I m available for questions. Commissioner Crayton... this is a concern. What I ve heard, if I understand it correctly, most of the employees want to leave or they ve already left. I m not sure who s negotiating this on behalf of the Airport and I do believe that we do need to get some more information. It s not just about numbers, it s about actual people, and the ethnicity of the people that we serve at the Airport, and everybody. To date, I don t think we ve ever had an issue around the Clinic and the way that they ve conducted themselves and the level of care that the passengers have received. We do know that medical costs are up so we don t expect to pay what we paid 10 years ago. I know we have people that are working there, so to that end, have we consulted with an agency that does this kind of medical intervention in terms of clinics, and know the actual costs so that we can represent a fair offer that might work out, or has something else been done? Do we know if a decision has been made? That s what I need to know. Mr. Ivar Satero, Airport Director... the process was conducted as a best value approach of minimum requirements, qualifications, as well as a cost component. So as we conducted the process, it identified a top proposer and that was EOMC. Commissioner Crayton... that was done basically on costs? Mr. Satero... no, there were qualifications. Mr. Fermin... first of all, let me explain that the management contract is a reimbursable contract. The Airport reimburses the operator of the clinic for all of its expenses, so the clinic operator incurs no expenses. Financial considerations were never a factor in the evaluation. The clinic operator proposed a management fee which, in and of itself, was not factored into the evaluation process. So this whole discussion about costs is really irrelevant. Instead, the selection was based on other submissions in the proposal such as the operational plan, the experience of the operator, the plan for handling occupational medicine, and so on. There s a lot of other criteria like that, but financial consideration was not part of the evaluation process. Commissioner Johns... that s interesting. Commissioner Crayton... it is interesting. Commissioner Mazzola... that s interesting, but it does not make sense. Commissioner Johns... it doesn t make sense to me at all. Commissioner Mazzola... because the gentleman stood up for Dignity and said, in fact, last year money was the problem. Minutes, June 5, 2018, Page 19

20 Mr. Fermin... no, it was not. Commissioners Mazzola and Crayton... well, that s what he said. Mr. Fermin... if I remember correctly, last year we reimbursed the clinic approximately $1.7 million. That was the deficit that the Clinic ran and we covered it. Commissioner Mazzola... he might have wanted to renew it at $1.8 million and you didn t want to pay the extra. I don t know what the deal is. Mr. Fermin... that s not correct. We budgeted a higher amount and in our current new budget for next year and the year after, we are budgeting a higher amount for the expense. What we were talking about was the management fee itself. Commissioner Johns... but that s still dollars. Mr. Fermin... but that was not part of the evaluation criteria in determining who the highest ranked proposer was. Commissioner Johns... how could that not be part of it? That s not realistic. You have to include the management fee, do you not? Commissioner Mazzola... that s part it. Mr. Fermin... in the past when we considered including the financial aspects, we were always reminded that the proposer that submitted the higher financial offer would get a higher score because of the higher financial offers. Therefore, it would be more appropriate to evaluate a proposer based on other criteria such as quality of operation instead of the financial considerations. Commissioner Johns... but you have to be realistic. Mr. Fermin... yes, and that s why we tried to negotiate what we thought was a realistic management fee considering the fact that this is a cost reimbursable contract. To us, the management fee is the pure profit to the operator of the reimbursable contract because all of their expenses are covered by us. So what we were trying to negotiate was what we considered a reasonable management fee in line with the management fee and administrative expenses we paid in other contracts. Commissioner Guggenhime... before us today is simply an extension. It s crystal clear that there s an issue before us and we have to come to a conclusion to either cancel the RFP and have a briefing before we extend the contract for a year. That s just how I feel. But we have to resolve this based on the comments from the gentleman and others with St. Mary s and Dignity sooner rather than later for their staffing security, and I think we need to move on. Approve the extension, which is what you ve asked for today, and then come to a resolution for a long term solution sooner than later. Minutes, June 5, 2018, Page 20

21 Commissioner Johns... I agree. Mr. Satero... we will do that. We will prepare a briefing and then make a recommendation. Commissioner Crayton... that s exactly what to do. 11. Award of Sole Source Contract No for Audio/Video Conferencing System ( AV System ) Maintenance and Support Services - Thresher Communications Productivity, Inc. ( Thresher ) - $3,000,000 No Resolution awarding Sole Source Contract No for AV System Maintenance and Support Services to Thresher in an amount not-to-exceed $3,000,000 for the term of June 5, 2018 through December 31, Award Contract San Mateo County Transit District (SamTrans) - $1,000,000 No Resolution awarding Contract to San Mateo County Transit District (SamTrans) in an amount notto-exceed $1,000,000 for a five-year term for overnight transit service and AirTrain emergency bus service. 13. Adoption of Final Mitigated Negative Declaration for the PG&E Line 101 In-Line Inspection Upgrade and Lomita Park Regulator Station Rebuild; Adoption of Mitigation Monitoring and Reporting Program and Improvement Measures; and Approval of a Pipeline Easement and Quitclaim of Existing Easement with PG&E No Resolution adopting the Final Mitigated Negative Declaration ( FMND ) for the PG&E Line 101 In-Line Inspection Upgrade and Lomita Park Regulator Station Rebuild; adopting the mitigation monitoring reporting program and improvement measures identified in the FMND; and approving the Pipeline Easement and Quitclaim of existing Easement with G&E on the West-of-Bayshore property. 14. Modification No. 1 to Contract No Information Technology Infrastructure Library and International Standards Organization - Cask Technologies, LLC dba Cask, LLC - $768,464 No Resolution approving Modification No. 1 to Contract 50035, Information Technology Infrastructure Library Minutes, June 5, 2018, Page 21

22 and International Standards Organization (ITIL/ISO ) with Cask Technologies, LLC dba Cask, LLC, to update the scope of services, and to increase the contract amount by $768,464, for a new total not-toexceed amount of $1,740, Modification No. 4 to Professional Services Contract No. 8872A.41 - Project Management Support Services for the Consolidated Administration Campus Phase 1 Project - MCK Americas, Inc. - $500,000 No Resolution approving Modification No. 4 to Professional Services Contract 8872A.41, Project Management Support Services for the Consolidated Administration Campus Phase 1 Project, with MCK Americas, Inc., in an amount of $500,000 for a new contract amount not-to-exceed $4,800,000 and a new contract duration through July 28, Modification No. 4 to Professional Services Contract Designated Aviation Channeling Services - Transportation Security Clearinghouse - $275,000 No Resolution approving Modification No. 4 to Contract 9380, Designated Aviation Channeling Services with Transportation Security Clearinghouse to increase compensation by $275,000 for a new total contract amount not-to-exceed $1,682, Appointment of New Commission Secretary (Amended) No Resolution amending the effective date of appointment of C. Corina Monzon as Secretary of the Airport Commission effective to June 30, Award of Airport Automated Retail Lease - NewZoom, LLC dba Zoom Systems No Resolution awarding the Airport Automated Retail Lease to NewZoom, LLC dba Zoom Systems; and (2) Directing the Commission Secretary to request approval of the lease from the Board of Supervisors. Mr. Elias Bizanne... I just want to thank the Commission for the opportunity to be the automated retail partner at SFO. We re headquartered in the City at California and Battery and we employ 50 people. We also have over 35 service providers that we work with, 55% of which are minority. We are extremely grateful for our partnership with SFO. In 2005, SFO and Atlanta were the first airports to actually pilot our kiosk. We are now in 67 airports. We also have 1,000 machines across Minutes, June 5, 2018, Page 22

23 North America and Europe. We work with brands such as Best Buy, Benefit, CVS and Espresso, and Pokemon to name a few. We deliver the highest revenue per square foot of any retail concept having generated over a billion dollars in sales since that first kiosk at SFO, and I m very proud of the fact that I ve lived in San Francisco for a decade. The Airport leads the industry and my commitment to you is that we will continue to innovate and hopefully, with your partnership, can lead not just in North America but the world. Thank you. 19. Approve a Rental Credit to American Airlines, Inc., in an Amount Not-to-Exceed $26,677 for Relocation of Proprietary Aircraft Support Equipment at Terminal 2 No Resolution approving a rental credit to American Airlines, Inc., in an amount not-to-exceed $26,677, for the relocation of Proprietary Aircraft Support Equipment at Terminal 2. * * * H. NEW BUSINESS: Discussion only. This is the Public Comment section of the calendar. Individuals may address the Commission on any topic within the jurisdiction of the Airport Commission for a period of up to two (2) minutes. Please fill out a Request to Speak form located on the table next to the speaker s microphone and submit it to the Commission Secretary. Ms. Anni Chung... I m introducing a couple of members from our coalition. Today we re coming back after we attended last month s Airport Commission meeting. And thank you so much for responding to us almost right away outlining the process of the Commission, and the community will be following it. Today we have the co-chair, Mr. Henry???, representing the Chinese Consolidated Association; Mr. Norman Fong representing City of Millbrae City Planning Department, City Planning Commission; Malcolm Young from Chinese Chamber of Commerce as well as the Chinatown Development Center; and of course, Reverend Norman Fong, CEO of CCDC. I m Anni Chung with Self Help for the Elderly and also representing the API Council. We will be submitting our formal nomination form that you sent us. We filled out every question to the best of our ability. I would just like to share the last paragraph that we wrote on that nomination form because it speaks about why are here this morning. We would like the San Francisco Airport Commission to take action immediately and support enthusiastically the naming of the International Terminal after Mayor Edwin M. Lee. Mayor Lee, who was characteristically modest about his dedicated public service, who just wanted to be a good public servant, and who is the pride of our Asian American community in the Bay Area. He is deeply missed and naming of the International Terminal after Mayor Ed Lee would gives our community solace that he will be remembered for all that he has done to make our community, our City, and our world a better place. So we will work with you closely. Our community is very, very interested to know what happens next. We know there is a six month no action period while the Airport Commission is considering the procedure that you set forth, but deep in our hearts we would like to ask the Airport Commission to immediately move on this initiative and this proposal so that we can bring back good news to our community. Minutes, June 5, 2018, Page 23

24 Mr. Norman Fong... what happened 50 years ago today, Bobby Kennedy was killed during the primary. People don t remember stuff like that. But what I like is the relationship between him and Mayor Lee, grass roots, civil rights attorney, that later did everything right up to the top with integrity and became Mayor and part of his legacy that isn t in the packet but I just want to raise it. He s there fighting for tenants and public housing and then as Mayor he got us to rebuild it. It s one the most unique national projects in the country and I just wanted to highlight he was good all the way. And I think we should acknowledge him for the Chinese American community growing up in Chinatown, third generation Chinatown kid, I didn t get to study any heroes at the time. Jean Parker, Francisco Galileo didn t have any heroes. So it would be nice, something big and global to honor Mayor Lee. Thank you for your consideration. Mr. Tarik Mehmood, Taxi Driver... first of all at your Airport for the last two or three years you have served almost 50 million passengers and the traffic is jammed there; 30 minutes just to get one to two blocks. And it can get solved five minutes, but your Mr. Ivar Satero is not capable to do it. No. 2 why I m here I will give you this paper and that s about they re trying to prevent us to reach 5,000 taxi drivers under freedom of speech and prevent us why you will read it. I don t want to take that much time on this issue but the main issue I came today they suspended at least 1,000 taxi drivers last year. Twenty-four hour suspension, 48 hour suspension, 72 hour suspension. Then we agreed that there will be some protocols, some rules to talk to the driver and get his input just before they suspend him. They did not follow it. And they suspended this year many hundreds again. And they re doing it like a bullet coming in the dark. You listen to the driver first. They don t listen. We want a meeting with Mr. Ivar and a high level this Abubaker, Paul Foster, Vince, Eric. They re the trouble makers and we have to a point either you give us a chance and we survive or we go to the court now. We are looking at a class action case in this case now. Please, we need your help. Either we can go and pray in the church and come to you. So please Mr. Ivar, hold a meeting in the high level. Let us come and explain, and what are the protocols, what are the rules? Thank you very much. (Submittal) Mr. Thanh Nong, Cab Driver... I worked for the job for almost more than 30 years. I never see the Airport s Taxi Dispatcher. I didn t do nothing wrong. I was suspended for 24-hours. And then I came up here to City Hall and I need somebody help. And then I called the City Hall and give me the phone number. I called the Airport s Roadside Manager, nobody can pick up the phone. And after that the Mayor s office send me to the Human Rights Commission. They have to send out to the Airport Manager and then after that they call me and I go see the Manager over there but after that it s more terrible up to now. I will quit this job but at the Airport. The job 80% rules, no more business, only 20% up to the Airport to pickup, the downtown nothing. We waiting at the hotel 30 minutes to 1 hour not even getting one fare from the hotel. And then we went up to the Airport. Is no rules and no laws at all. I need everybody s help, please. Thank you very much. * * * I. CORRESPONDENCE: There was no discussion by the Commission. * * * Minutes, June 5, 2018, Page 24

25 J. CLOSED SESSION: There are no planned agenda items for a Closed Session for the current meeting. In the event of any urgent matter requiring immediate action which has come to the attention of the Airport Commission after the agenda was issued and which is an item appropriately addressed in Closed Session, the Airport Commission may discuss and vote whether to conduct a Closed Session under Brown Act (California Government Code Sections (b)(2) and ) and Sunshine Ordinance (San Francisco Administrative Code Section 67.11). If the Airport Commission enters Closed Session under such circumstances, the Airport Commission will discuss and vote whether to disclose action taken or discussions held in Closed Session under the Brown Act (California Government Code Section ) and Sunshine Ordinance (San Francisco Administrative Code Section 67.12). * * * K. ADJOURNMENT: There being no further calendared business before the Commission, the meeting adjourned at 10:12 AM. (Original signed by: Jean Caramatti) Jean Caramatti Airport Commission Secretary Minutes, June 5, 2018, Page 25

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