Banking in Indonesia. ANZ Super Regional Business Development Asia Pacific Desk. 13 th February, 2015

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1 Banking in Indonesia ANZ Super Regional Business Development Asia Pacific Desk 13 th February, 2015

2 Why Indonesia GDP 5.8% AU-INDO Trade $14B Uplift Demand for Consumer Goods & Services Aussie Companies 40 Million Middle Class 10 th biggest economy by

3 Indonesia Snapshot Today 45 Million Consumer Class (total population Million) 55 Million Skilled Workers 53% Urbanised 16 th Largest Economy in the World 6 th Largest Economy in in Asia Pacific Million Consumer Class 71% Urbanised $1.8 Trillion Opportunity in Consumer Services, Health, Financial Agriculture, Resources 7th Largest Economy in the World Source: McKinsey Global Institute

4 Indonesia is ranked at one of the top 4 destinations for Australian business to invest in A 2014 Asialink study of 419 Australian businesses found that their operations are located in: 71% 14% 15%

5 Emerging Industries Services to Mining Manufacturing Automotive Fast Moving Consumer Goods (FMCGs)

6 Business Etiquette Indonesians can be quiet and indirect. Face-to-face is better than phone or . Get to know your partners before doing business. Seniority is respected. Things are rarely rushed. Avoid pressure.

7 Doing Business in Indonesia - overview Challenges of doing business in Indonesia Regulatory restrictions Various levels of skill Complex geography and infrastructure

8 Which Bank should I use? Indonesia has the most number of banks in the world 120 Banks of which 4 are state owned; 10 Foreign, 26 regional Development Banks, 11 Islamic banks Commercial Banks conventional banking activities Community (rural banks & islamic banks) restricted operational areas INDONESIA Day to Day Personal & Business Banking In Urban cities (e.g. Jakarta; Surabaya) consider one of the larger Indonesian commercial banks &/or foreign banks (e.g ANZ Indonesia) that has retail banking and transacting capability with good ATM and Branch coverage 8

9 General banking know-how in Indonesia Opening an account in Indonesia Opening > bank a account Bank account in Indonesia is a relatively straight forward process but each bank > Applying for credits has their own set of requirements and could take > ATM Coverage time Types of account include Cheque, Saving Vehicles: Bank Book, Cheque, Payment and Cash withdrawal card, ATM Card Typical documents required to open an bank account o Photocopy of a valid passport o Photocopy of temporary stay permit (KIMS, KITAS) or permanent resident licence (KITAP) o Some banks may ask for reference from the employer or sponsor Generally opening an account can be done in a day and debit (ATM) cards can be made on the same day of the account being opened. For ANZ, you can have the possiblity to open an account in US / AUD dollars, in general a minimum deposit will be requested. Similar documents will be requested for credit card application INDONESIA 9

10 Day to Day Banking General banking know-how in Indonesia Day to Day banking is done similarly to Australia > Opening bank account > Applying for credits > Access ATM Coverage to internet banking, mobile banking service is common as well as branch visits Credit card usages are common and payment is done via PIN code and/or signature ATMs are readily accessible fees applied when using an ATM not affiliated with your bank, many ATM have option to display instruction in English Banks opens from 8am, most banks operate till 14:30, banks in metrol area will tend to open till 17:00 INDONESIA Tip! Reading and writing numbers in indonesia comma separates the cents, and point marks the thousands. Comma also marks the fractions in a percentage twenty thousand Rupiah is ,00 Eleven point seven percent is 11,7% 10

11 ANZ is serious about supporting your Asia Aspiration ANZ operates across 33 markets globally, 29 of these in Asia Pacific.

12 ANZ in Indonesia can help with your both personal and business needs ANZ s presence in Indonesia dates back to 1973 Local banking services are provided through our locally incorporated subsidiary PT Bank ANZ Indonesia Over 1,400 people on the ground supporting your banking requirements Commercial offices in 10 key cities: Jakarta, Bandung, Solo, Semarang, Surabaya, Medan, Denpasar, Makassar, Balikpapan and Manado 28 Retail branches & 53 ATMs across 11 cities: Jakarta, Bandung, Solo, Semarang, Surabaya, Medan, Denpasar, Makassar, Balikpapan, Manado and Palembang Our Indonesian office provides: Retail & Wealth, Consumer Finance, Pirvate Bank, Domestic & Foreign Currency Lending, Structured Leasing, Project Finance, Trade and supply chain, Payments and cash management, Foreign exchange For more information about Indonesia and other countries where ANZ has a presence please refer to: anz.com/asiapacific INDONESIA

13 Be well informed: Strategic Engagement and Insight Client Insights (Asia) ANZ s local staff/experts across Asia Pacific provide us with superior on the ground knowledge. Key industry trends and forecasts Financial trends Key discussion points and considerations for clients Strategic Engagement

14 Have the right trade structure: Trade and Supply Chain Trade on the ground Trade and Supply Chain ANZ is the leading trade and supply chain business in Australia and NZ: Delivering superior sales and service, supported by a global proposition that few banks can match Teams on the ground in 33 countries, with product, risk management service and operations connected via a global platform. This global network provides insights, connectivity and greater transaction capacity. Working Capital Advisory Working capital Tool / Trade Checklist analysis structuring the risk management and Annual review process. Decreasing the Cash Conversion Cycle release of capital for our clients. Trade Loan Payable facilities enabling an opportunity to decrease COGS. Liquidity support is a major concern for our Commercial Banking customers

15 End to End Service: Unique cross border capability Standardised Guarantees ANZ has developed Standard International Parent Guarantees and Standard International Cross Guarantee s documents to facilitate and reduce the cost associated with cross border transactions. These standard securities remove the requirement for bespoke legal drafting for each transaction. Unique Capability Onboarding Clients into New Markets The Customer Onboarding Management Service (COMS) is a specialised Australian team which facilitates the establishment of accounts and facilities offshore. What does this mean for clients? What does this mean for clients? Bespoke legal drafting is not required; and The time and cost impact for our customer is reduced Ease - Reduced administrative burden Speed - Accounts and facilities opened faster Simplicity - Specialist contact point with expertise to complete offshore docs Knowledge Specialists familiar with offshore requirements, regulations & documentation

16 ANZ Unique Super Regional Customer Management Framework 4 3 Singapore Subsidiary: Selling Directly into Singapore Indonesia Subsidiary: Selling Directly into Indonesia CHINA 2 China Subsidiary: Direct Sourcing (local entity) Global Team Local Point of Contact ANZ can provide the unique ability to leverage domestic scale into Asia Pacific through a seamless cross border network 1. Single global team responsible for servicing needs across multiple jurisdictions 2. Local relationship teams are aligned to clients on a country by country basis 3. Global relationship manager provides single point of contact for all banking needs 1 Medical Devices Co. Head Office Sydney Australia

17 ANZ can help you realise your Asia aspirations Contact: Jonathan Wang Director Asia Pacific Desk (VIC/TAS/WA) Google: ANZ Asia Pacific