Delivering the 2016 Assessment Update
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1 Delivering the 2016 Assessment Update AMCTO Zone 6 April 21, 2016 Beverley Disney Account Manager
2 ONTARIO S ASSESSMENT CYCLE Tax Years January 1, 2008 (valuation date) Tax Years January 1, 2012 (valuation date) Tax Years January 1, 2016 (valuation date)
3 WHAT IS DISCLOSURE? Level 1 - Methodology Guides Comprehensive guides that explain assessment methodology. Level 2 Market Valuation Reports Comprehensive reports that explain how assessment methodology was applied at the sector level to value properties for the 2016 Assessment Update Level 3 Property Specific Valuation Information Detailed information that is available through secure access only
4 BENEFITS OF DISCLOSURE Benefits for municipalities: Benefits for property taxpayers: Improved roll predictability and stability Increased satisfaction and confidence Improved risk analysis Easy access to property information No surprises No surprises Opportunity to provide feedback Opportunity to provide feedback
5 2016 ASSESSMENT UPDATE The Residential Experience
6 ESTABLISHING RESIDENTIAL VALUES CURRENT VALUE Most probable price a property should sell for in a competitive and open market MPAC derives a median sale price which will incorporate the range of market sales SALE PRICE Price a buyer and seller agree to in a particular transaction. Only an indication of market value. Range of sale prices possible for a particular property
7 ESTABLISHING RESIDENTIAL VALUES MAJOR FACTORS account for approximately 85 % 5 of residential property values 5. Quality of construction 4. Age of property 1. Location 2. Lot dimensions 3. Living area
8 Preliminary Average Market Change Residential Properties Zone 6 (Ontario East) Residential Average Preliminary Market Change January 1, 2012 to January 1, % MPAC 8
9 2016 PROPERTY ASSESSMENT NOTICES Residential property owners will receive their Property Assessment Notices starting Monday April 11, 2016 Farm Property Assessment Notices will be mailed October 11 Multi-Residential and Business Notices will be mailed October 18 THE NEW ASSESSMENTS WILL SERVE AS THE BASIS FOR CALCULATING PROPERTY TAXES FOR
10 2016 PROPERTY ASSESSMENT NOTICES - Residential Geographic Area Notice Mail Date RfR Deadline Counties of Prescott & Russell, Stormont Dundas & Glengarry, City of Cornwall, County of Lanark, United Counties of Leeds & Grenville, City of Brockville, Towns of Prescott, Gananoque & Smiths Falls Counties of Frontenac, Lennox & Addington, City of Kingston Mon., April 11 Tues., Aug. 9 Mon., May 9 Tues., Sept. 6 County of Renfrew, City of Pembroke Tues., May 24 Wed., Sept. 21 City of Ottawa Mon., July 18 Tues., Nov. 15 THE NEW ASSESSMENTS WILL SERVE AS THE BASIS FOR CALCULATING PROPERTY TAXES FOR
11 CHANGES TO FILING A REVIEW (BILL 144) Residential property owners have 120 days from the Issue Date of their Property Assessment Notice to file a Request for Reconsideration (RfR) The RfR deadline for Municipality is Date The Issue Date and RfR deadline are included on the Notice The early delivery of Assessment Notices and a 120-day RfR deadline will allow RfRs to be processed before Assessment Rolls are sent to municipalities greater stability and accuracy
12 2016 PROPERTY ASSESSMENT NOTICE Property Details How does MPAC assess my property? Five major factors affecting residential values
13 2016 PROPERTY ASSESSMENT NOTICE Have questions about your assessment? Login to AboutMyProperty
14 2016 PROPERTY ASSESSMENT NOTICE Description of Ontario s property assessment system
15 HOW CAN I LEARN MORE ABOUT MY ASSESSMENT?
16 ABOUTMYPROPERTY.CA Through AboutMyProperty property owners can: Access information on how their property was assessed Compare their assessment to others in their community Learn more about property values through Market Trends (available before login) Login information is included on every Notice mailed. View our AMP promo video>
17 RESOLVING ASSESSMENT CONCERNS STEP 1: Ask yourself: could I have sold my property for the assessed value on January 1, 2016? STEP 2: Visit aboutmyproperty.ca to review the information MPAC has on file for your property. STEP 3: Contact MPAC STEP 4: File a Request for Reconsideration STEP 5: File an appeal with the Assessment Review Board
18 CONTACT MPAC We are here to help. Contact MPAC with any questions you may have regarding your property assessment. CALL our Customer Contact Centre MPAC (6722) MPAC (6722) TTY ONLINE at mpac.ca VISIT a local field office WRITE to P.O. Box 9808, Toronto ON M1S 5T9 FAX If you have accessibility needs, please let us know how we can best accommodate you
19 ENHANCING THE MUNICIPAL EXPERIENCE
20 NEW MUNICIPAL SERVICE FRAMEWORK Transform relationships into true partnerships.inside and Out
21 MUNICIPAL TOOLKIT To support municipalities in their communication efforts regarding the 2016 province-wide Assessment Update, MPAC has prepared a fully customizable toolkit that includes: Contact information for MPAC Municipal and Stakeholder Relations Representatives Key Messages Frequently Asked Questions Information regarding changes to Property Assessment Notices and Notice Mailing Dates Changes regarding the Request for Reconsideration process Written Material for Print or Web Social Media Materials Highlights on AboutMyProperty and Municipal Connect Links/references to other resources including: Our full suite of brochures (links to mpac.ca) Videos (will be housed on MPAC s YouTube Channel) Buckslip for insertion in municipal tax bills (editable) Council Sessions, Public Forums/ Information Sessions: Please let us know if there s an upcoming opportunity to present information
22 MUNICIPAL CONNECT Redesigned Municipal Connect launching April 4 Increased transparency Improved stability and predictability in the municipal tax base Modern and flexible way to access assessment information Access to 2016 base year values ( tax years) Support municipal understanding of assessed values Early consultation/discussion for greater roll stability Insight into assessment at risk
23 SERVICE LEVEL AGREEMENTS Property Assessment Roll MPAC has put in place twoway service level agreements (SLAs) with each municipality that spell out accountability frameworks, service parameters, support needs, key performance indicators, and enforcement mechanisms. These agreements are in place in four main service areas: Property Assessment In-Year Maintenance Two-Way Relationship Management (soft services) Appeals
24 SERVICE LEVELS The following service levels have been developed: Accuracy of Assessment (IAAO Standards) Delivery of Year-end Tax File Processing Building Permits Delivery of CVA Growth Forecasts Processing New Construction Delivery of Post-Roll Reports Processing of Severances/Consolidations Processing of Tax Applications Processing of Vacancy Applications
25 Contact Us Eastern Ontario MPAC Representatives Regional Manager (Eastern Ontario): Scott Templeton, Serving Areas of: Account Manager Account Support Coordinator Prescott, Russell, Stormont, Dundas and Glengarry Joyce Gravelle, Julie Brisebois, Lanark, Leeds and Grenville Bev Disney, Kim Bennett, City of Ottawa Bev Disney, Kristin Kasaboski, Renfrew and the City of Pembroke Frontenac, Lennox and Addington Ross Jeffery, Bev Disney, Alissa Verch, Kim Bennett (Frontenac), Alissa Verch (Lennox and Addington), copyright MPAC 25
26 copyright MPAC Thank you
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