Yang Jiang Sonji Harrington

Transcription

1 Yang Jiang Sonji Harrington NC TIDE, November 2016

2 Sonji Harrington NC TIDE, November 2016

3 dash board /'dashbôrd/ noun The panel facing the driver of a vehicle or the pilot of an aircraft, containing instruments and controls 12/10/2016 3

4 dash board /'dashbôrd/ noun A graphical summary of various pieces of important information, typically used to give an overview of a business 12/10/2016 4

5 12/10/2016 5

6 Identify performance Define metrics & set goals Identify issues proactively 12/10/2016 6

7 Operational Analytical KPI Time sensitive Used by managers and general workforce tracking against goals Identify performance issues by measuring against identified gaps Improve visibility of individual systems Trends or deeper insights Used by executives and/or analysts tracking strategic and analytical goals Identify performance issues by measuring against identified gaps Multiple data sources within a single dashboard or set of visualizations 12/10/2016 7

8 12/10/2016 8

9 Yang Jiang NC TIDE, November 2016

10 12/10/

11 By analyzing and visualizing healthcare data we will create actionable health insights to support achieving: Cost Control Service Quality Improvement Client Satisfaction Improvement 12/10/

12 (From IHI, 2009) 12/10/

13 Data Visualization Big Data Analytics Transparency Source: Tailor, SAS Institute 12/10/

14 Objectives: Monitor inpatient length-of-stay (LOS) and readmission Support cost control Support quality improvement 12/10/

15 Inpatient Discharge vs. Average LOS Note: Each dot represents a single month of data for a provider. Time Period : 7/1/2015 ~ 6/30/ /10/

16 Inpatient Readmission vs. Average LOS 30-day Readmission Rates Client C (3) Client A (4) Client B (3) Provider ID Note: Each dot represents a patient. 30-day Readmission Rates Simulated Regression Line: Y = -0.37*X Average LOS (Days) Provider ID Note: Each dot represents a single month of data for a provider. Time Period : 7/1/2015 ~ 6/30/ /10/

17 Objectives:? Monitor ER visits patterns? Exam patient flow? Predict ER access needs? Support cost control 12/10/

18 Level 1: Overall Screening Level 2: County Level Note: Data was adjusted to emphasize the difference. 12/10/

19 ED Visits by County Ratio of New Patients Increased by County Feb-16 Mar Apr % Jan May-15 Dec-15 0 Jun % Nov-15 Jul-15 Oct-15 Sep-15 Aug-15 Burke Catawba Cleveland Gaston Iredell Lincoln Surry Yadkin 100% Gaston/Cleveland Gaston/Iredell /10/

20 Level 3: Providers Level Note: Data was adjusted to emphasize the difference. 12/10/

21 Total LOS (Days) 14 7 Client: Client: Patient ID ER Visits in GMH ER Visits Cost Total Number of Visits in 12 Months $5k $3K $1k Note: Each bubble represents a patient. ER visits costs only includes costs associated with facilities. 12/10/

22 Objectives:? Monitor PRTF LOS per providers? Support cost control? Support quality improvement? Support customers satisfaction improvement 12/10/

23 AVG Average LOS Length of Stay PRTF Psychiatric Residential Treatment Facility 12/10/

24 Top 20 Clients with Longest LOS (Discharged) Top 10 Clients with Longest LOS (Still Enrolled) Average LOS (Days) Costs (%) % % Average LOS (Days) Costs (%) Clients (%) 17% 16% Clients (%) Time period: 6/1/2015 ~ 5/31/ /10/

25 Objectives:? Measure flows between providers and clients? Evaluate providers billing patterns? Monitor quality of care 12/10/

26 Step 1: Data Collection Step 2: Data Storage Step 3: Visualization Providers (P) P1 P1 P1 P2 P2 P2 P2 Clients (C) C1 C2 C3 C3 C4 C5 C6 - Edge (Link)? Node (Vertex) Representing Relations as Networks 12/10/

27 Example of provider network with 15 providers and 1900 clients 12/10/

28 Spatialized Network Original Provider Network B A 12/10/

29 Data visual analytics is just a tool but not solution. Moving insights into action matters. Starting strong, finishing well. Analytics-driven culture is the key for business success. 12/10/

30 Contact Information Yang Jiang, MBA, ME Partners Behavioral Health Management (O) Sonji Harrington, MBA Financial Analysis Manager Partners Behavioral Health Management (O) 12/10/