Training Workshop for Employers

Transcription

1 Training Workshop for Employers Payments to NSmen & SAF Volunteer Corps For clarifications, kindly drop us an at Last updated in Feb 18.

2 Part 1 NSmen / SAFVC Volunteer Corps Payment Policy Part 2 Employers eservices What we will be covering today. Pg 2

3 Part 1 NSmen / SAFVC Volunteer Corps Payment Policy Type of Payments Payments Process Common Queries Updates Pg 3

4 Type of Payments When a NSman / SV attends Training, Service Pay / SV Allowance Make-up Pay Awards & Allowances Pg 4

5 Type of Payments Service Pay / SV Allowance Paid for each day of training (Mon Sun). Example Monthly Service Pay (Infantry 3SG) $ Period of Training Mar Service Pay for the Training = 7/31 days x $ = $ All NSmen/SV will be paid pro-rated service pay for all forms of official call-ups. Computed using the calendar day formula Pg 5

6 Type of Payments Awards & Allowances IPPT Award Marksmanship Award Responsibility (NS) Allowance Key Appointment Holder (NS) Allowance CDO Jump Award Flying (NS) Allowance Aircrew (NS) Allowance Diving (NS) Allowance Pg 6

7 Type of Payments Make-up Pay (MUP) If your employee suffers a financial loss in his civilian income as a result of attending the training, he can claim for MUP. Opportunity loss such as loss of rest time & commuting/travelling time are not claimable. Pg 7

8 Type of Payments Make-up Pay (MUP) Civilian Working Hours Training (Single Day) Can claim for MUP 1 Training (Single Day) Can claim for MUP 2 Training (Single Day) Overlap btw working hr & trg >4hr : Can claim based on 1 day civilian income loss <= 4hr : Can claim based on 0.5 day civilian income loss Cannot claim for MUP 3 Pg 8

9 Type of Payments Make-up Pay (MUP) MUP = Loss in Civilian Income Svc Pay/SV Allowance No Gain No Loss Principle MUP is calculated on the principle that NSman/SV will not suffer a financial loss in his/her civilian income when he/she is called up for training. Pg 9

10 Type of Payments Example Training period Monthly Civilian Salary Civilian Working Hours 06 Mar 17 (Mon) to 12 Mar 17 (Sun) $2,000 p.m. Mon to Fri (5 day work week) No. of working days within training period = 5 days No. of working days in Mar 17 = 23 days Employer decide to adjust employee s civilian income due to training Employer certify MUP claim for employee Pg 10

11 Type of Payments Example Certified by Employer in Make-up Pay Claim Civilian income loss suffered by employee due to training = $2,000 p.m. x 5/23 = $ Paid by MINDEF Automatically Service Pay = $710 p.m. x 7/31 = $ Service Pay Reimbursed by MINDEF After Make-up Pay Claim is Approved Make-up Pay = $ $ = $ Make-up Pay Pg 11

12 Type of Payments Payment Eligibility Employment Status Service Pay / SV Allowance MUP Employed Self-employed Unemployed Civil Servant Off duty hrs Pg 12

13 Type of Payments Mode of Payment Payment to NSmen/SV Payment to Employers (Default Mode) (Direct Scheme, Opt in) Employee submits SAF 100 notification slip to employer and fill in the claim form - employer certify the income details and submits claims to MINDEF Employee will be reimbursed directly by MINDEF while employers adjust their payroll Employers continue to pay their employees as per their company s pay schedule when their employees attend training. Employers would then claim reimbursement directly from MINDEF 2-party transaction NSmen/SV not involved Pg 13

14 Type of Payments CPF Contribution for Period of Training Both employer and NSman/SV must continue to contribute their share of CPF at the same rate throughout the training Pg 14

15 Type of Payments What can be included in MUP Claim? Conditions for Payment Basic Salary ÜMust not be paid to the NSman/SV during the training ÜMust be taxable ÜVariable Allowance: Allowances Ü Paid monthly: must received for at least 4 out of 6 months preceding trg Ü Paid quarterly: must received for at least 2 out of last 6 months preceding trg Pg 15

16 Type of Payments Example Training period : 06 to 12 Mar 17 (7 days) Monthly Civilian Salary Basic $2,000 p.m. Variable Overtime (OT) $500 p.m. (based on ave of the past 6 mths prior to trg) Civilian Working Hours = Mon to Fri (5 day week) No. of working days within training period = 5 days No. of working days in Mar 17 = 23 days Pg 16

17 Type of Payments Civilian Income loss during trg from 06 to 12 Mar 17 Paid by SAF Basic Salary: $2,000pm x 5/23 = $ OT allowance: $500pm x 5/23 = $ Loss of Civilian income for training = $ Svc Pay = $ Make-up Pay = $ $ = $ Amount due to NSman from 01 to 05 Mar 17 & 13 to 31 Mar 17 Paid by Employer Basic Salary: $2,000pm x 18/23 =$1, OT earned for Mar 17 = $ Total income received by NSman for 1 to 31 Mar 17 $ $ $1, = $2, (before CPF contribution) CPF Contribution for Mar 17 To be handled by Employer $2, x Employer s Share of CPF $2, x Employee s Share of CPF Civilian Income = $1, Pg 17 Payment Scheme: Paid to NSman/SV Example

18 Types of Payments How to Submit MUP Claim? Electronic Submission Payment to Employers Manual Submission Submit claim online Submit claim via batch Employers need to register for our eservices before submitting make-up pay claim online. Pg 18

19 Types of Payments How to Submit MUP Claim? Electronic Submission Payment to Employers Manual Submission Single combined claim form for Employed & SelfEmployed NSmen/SV One claim form for MINDEF, SPF & SCDF Availability : Pg 19

20 Types of Payments Submission Deadline For Prompt Payment Claims to be submitted 14 calendar days before commencement of the training Claims should not be submitted too early before training, as the pay details may not be accurate and current. Pg 20

21 Types of Payments Submission Deadline Make-up pay claims MUST be submitted not later than 3 months after the payment of service pay/sv allowance. Supporting documents can be submitted later if they are not available at the time of submission of the make-up pay claim Pg 21

22 Types of Payments Appeal Not later than 3 weeks from date of payment. Need to provide: Amount you wish to claim Grounds of appeals Relevant supporting documents Pg 22

23 Payments Process MINDEF Units create workfile in system 6 mths before trg NS Payment Centre Processing of MUP claims MUP claims approved Issue SAF 100 Employers submit MUP claim via electronic/ hardcopy submission Attendance records matched with claims NSmen/SV report for trg Payroll Processing Units update changes & authenticate attendance records in system Banking - Payments credited to NSmen/SV/employers bank acct. Info updated on website NSmen/SV notified by SMS DIRECT Employers notified by Pg 23

24 Payments Process Payment Service Standard Payment will be made within 10 working days from either start of training or upon receipt of claim/documents whichever is later. 14/8 Mon 15/8 Tues 16/8 Wed 17/8 Thurs 18/8 Fri 22/8 Tues 23/8 Wed 24/8 Thurs 25/8 Fri Trg Start 21/8 Mon SMS Pay Alert Payday Pg 24

25 Common Queries Q. Can the NSman/SV claim make-up pay for half-day trainings? A. Yes, if the training duration overlaps the employee s working hours and if he suffers a civilian income loss as a result of attending the training. He can claim for half-day for training duration 4 hrs. This includes employees on shift work. Pg 25

26 Common Queries Q. Can the NSman/SV claim for commuting time? A. No, commuting time is not claimable. Hence, employers should not deduct the employee s salary for the time taken to travel for the training. Pg 26

27 Common Queries Q. How long does MINDEF keep online records? A. Payment records are available online for records within the past 24 months. Pg 27

28 Common Queries Q. How are NSmen/SV notified of their payments? A. SMS are sent to NSmen/SV 1 day before payday and they can request for payment details immediately by responding with their NRIC through SMS. Pg 28

29 Common Queries Q. How to notify MINDEF on changes/ cancellation of the training after claim submission? A. For cancellation of training No notification is needed as no payment will be made even if the claim has been approved. For amendment in training period If the amended training period overlaps the earlier submission, computation will be amended based on the actual attendance. Pg 29

30 Updates Commission Payments NSmen/SV who are on commission-based schemes would be paid their Make-Up Pay claims based on commission paid in the 6 months prior to training. Commission that is earned in the month of NS training will not be considered. Pg 30

31 Updates Things to note Consistency in formula when computing MUP Claims e.g. same formulae used for short/long training Indicate in Remarks column if the allowance paid in the month has included payment for other months Work Hours for short training refers to civilian working hours (in 24 hours format) Work Hours = Civilian Working Hours Pg 31

32 Updates Things to note For partial MUP claim, please provide the reasons in Remarks column e.g. resignation within the training, claiming 1.5 day civilian income loss for a 2- day training, etc. Employers are reminded to indicate in the claim form of any special working / pay conditions affecting make-up pay claim(s) computation. Some examples of these special working / pay conditions are enforced no-pay leave, shorter working week, reduced salary, etc. If Allowance X had been ceased prior to training, the company should not make a claim for Allowance X for the training since there would be no loss in Allowance X. Pg 32

33 Part 2 Employers eservices Pg 33

34 eservices Available eservices User Guide My eservice > Employers > Manage NSmen Payments (Employer) > Downloads > Download User Guide for Employer eservices Pg 34

35 eservices Register for Payment eservices Step 1. Enter CPF Submission Number (CSN) Pg 35

36 eservices Register for Payment eservices Step 2. Capture Company Particulars Pg 36

37 eservices Register for Payment eservices Step 3. Select Payment Mode Step 4. Select Option to View Schedule of Employees Call-Ups Pg 37

38 eservices Register for Payment eservices Step 5. Select Mode of Claim Submission Certifying Officer Certifying Officer Endorsing Officer NS Portal NS Portal Pg 38

39 eservices Register for Payment eservices Step 6. Assign Authorized Officer(s) to certify / endorse claims Mode of Payment Payment to NSmen / SAFVC Volunteers Payment to Employer (DIRECT) Superior Profile NA 1 personnel (residing in Singapore) Mode of Claim Submission Single Verification Dual Verification Certifying Officer Profile Min 1 personnel Max 2 personnel Min 1 personnel Max 2 personnel Endorsing Officer Profile NA Min 1 personnel Max 2 personnel Nationality of Personnel CO/EO are Foreigners Residing Overseas CO/EO reside in Singapore Local Representative profile 1 personnel (residing in Singapore) NA Pg 39

40 eservices Register for Payment eservices Step 7. Select Notification Settings Single Verification Dual Verification Pg 40

41 eservices Register for Payment eservices After registration, you will be able to login using your personal SingPass after 2 working days to access all the employer eservices under Manage NSmen Payments (Employer). Pg 41

42 eservices Login to NS Portal eservice using SingPass/CorpPass or Password (for foreigners) Click this to view the list of eservice for employers Pg 42

43 eservices Submit Claim Online (Single Verification) Note NSman self-initiated medical screening / IPPT Preparatory Training is not claimable. Make-Up Pay claims MUST be submitted NOT later than 3 months from training end date. A weekly reminder will be sent should there be any pending claims in your inbox. To avoid receiving the reminder, please delete the pending claims if it is not applicable for submission Pg 43

44 eservices Submit Claim Online (Single Verification) Step 1. Capture Claim Details by Selecting Training Period Initiate Claim View Claims Submitted for the last 30 days Pg 44

45 eservices Submit Claim Online (Single Verification) Step 2. Capture Claim Details Denotes civilian working hours, not training timing Defaulted as 0.5, uncheck if coy want to claim based on 1 day civilian income loss Pg 45

46 eservices Submit Claim Online (Single Verification) Step 2. Capture Claim Details If the employee has no Basic Salary, please indicate 0. For variable wages, please indicate it using the Variable Allowance Section. Pg 46

47 eservices Submit Claim Online (Single Verification) Step 2. Capture Claim Details You can indicate other applicable information here (i.e. employee s last day of employment if it falls within the training period or Basic Salary increment during the training period). Otherwise, please leave the column BLANK. Pg 47

48 eservices Submit Claim Online (Single Verification) Step 3. Submit Claim Pg 48

49 eservices Submit Claim Online (Single Verification) Step 4. Claim Submission Confirmation If changes need to be made to the claim after submission, you can the changes to Pg 49

50 eservices Submit Claim Online (Single Verification) A. Notification Sent to Employee (if employee s address is available) Dear Mr John Tan, Your employer has submitted a make-up pay claim for your training at 9.30 am on 12 Apr As your company is under the DIRECT scheme, the payment will be made to your Employer. Under the DIRECT scheme, when you attend training, your employer will pay you as per normal and claim for reimbursement of your Service Pay / SV Allowance and Make-up Pay from MINDEF. Make-up Pay is the difference between your civilian income loss and your service pay / SV allowance for the training. Details of the claim(s) for your reference: Case No. : MEPI Training Period : 4/4/ /4/2017 Company : KOREA EXPRESS PTE LTD Submitted by : LEE SU TIN (sutin@kor.net) You may view the claim details via the NS Portal after 3 working days. Pg 50

51 eservices Submit Claim Online (Single Verification) B. Notification Sent to Certifying Officer Dear CERTIFYING OFFICER This serves to confirm that we have received the following claim(s) on 13 Mar 2017, am. 1) CEPI MOHAMED FAIRUL (SCDF NSman) Training Period : 20/03/ /03/2017 Occupation : COOK Date of Commencement : 25 Mar 2010 Civilian income loss for the training period BASIC SALARY ($1,535.00*5.00)/(23.00) Total : S$ S$ Remarks : You can opt out of this notification via the Update Company s Particulars. Pg 51

52 eservices Enquiry Pg 52

53 eservices Enquiry MUP Tab Download all submitted claim details in PDF format Default view is Latest 10 Claims Pg 53

54 eservices Enquiry MUP Tab Click on Claim ID Pg 54

55 eservices Enquiry Payment Tab Default view is Latest 10 Records Pg 55

56 eservices Enquiry Payment Tab Click on Payday Pg 56

57 eservices Manage Employee s List After each claim submission, the employee s NRIC will be included in this eservice. Thereafter, scheduled training of these NRICs will be automatically inserted into the Employer s Claim Inbox. You can opt out of this eservice via the Update Company s Particulars. Pg 57

58 eservices Update Company Details Employers can update changes in their particulars such as changes in Certifying Officer, Endorsing Officer and Superior (for Payment to Employer DIRECT scheme) via this eservice Pg 58

59 eservices View My Profile A single individual residing in Singapore can be appointed as the authorised officer for more than one company. You can view the various companies account that you are in charge of using this eservice. Pg 59

60 Contact us NS Portal Hotline 1800 ensnsns ( ) Fax (Mindef) (SPF) (SCDF) Pg 60