Coverage Expansion in Indonesia
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1 Coverage Expansion in Indonesia BPJS Ketenagakerjaan Date : August 17
2 Highlight INDONESIA UPDATE
3 President Commitment E c o n o m y D e v e l o p m e n t P r i o r i t i e s Economic Infrastructure Welfare 3
4 Economic Highlights ECONOMIC GROWTH GDP PER CAPITA GINI RATIO ,570 3,703 3,834 3, f Q f +1,2% Economic growth in 2015 increased significantly and will continue the trend in GDP Percapita increased accounting to USD in ,2% GINI Ratio in 2016 declined about 0,2 basis points and predicted level off to 0,38 in Ease Of Doing Business Sovereign credit rating INVESTMENT GRADE 2017 BB+ BBB (S&P Global Ratings) 2016 As of May 2017 The economic growth rises significantly. Source : National Statistic Bureau,
5 Still have challenges to distribute the welfare to all workers, in particular the informal workers and the vulnerable Image source:
6 Profile of Working Society Total Labor Angkatan Force kerja Bekerja Worker 18,000,000 16,000,000 14,000,000 12,000,000 10,000,000 8,000,000 6,000,000 4,000,000 2,000, Age (year) Labor Force Working Proportion of workers to labor force (%) , , , , , , , , , ,37 Proportion of workers is still dominated by productive age. Most workers are still not aware of the importance to prepare their old age Source: BPS,
7 Indonesia s Demographic Structure Year of % population aged 65 and older : 5,01% Ages 0 64 : 94,99% % population aged 65 and older : 9,23% Ages 0 64 : 90,77% % population aged 65 and older : 15,78% Ages 0 64 : 84,22% *) in (hundred thousands) Indonesia has to be able to utilize the advantage of the demographic bonus Source: BPJS Ketenagakerjaan Actuary 7 7
8 Indonesia s Demographic Projection Year of Most Populus Countries 2000 to China China India India India India China China USA USA USA Nigeria Indonesia Indonesia Indonesia USA Brazil Brazil Nigeria Indonesia Russian Federation Pakistan Pakistan Pakistan Pakistan Nigeria Brazil Brazil Bangladesh Bangladesh Bangladesh Bangladesh Japan Russian Federation Mexico Ethiopia Nigeria Japan Ethiopia Philippines Source : United Nations, Department of Economic and Social Affairs, Population Division (2013) World Population Prospects: The 2012 Revision (in million) Population 208,94 240,68 293,48 321, ,06 71,79 65,50 60, ,13 156,83 200,90 209, up 9,75 12,06 27,09 50,72 Dependency Ratio Old-age 7,21% 7,69% 13,48% 24,16% Total 54,62% 53,47% 46,09% 53,06% Source: BPJS Ketenagakerjaan Actuary 8 8
9 Labor Market THE WORKING SOCIETY AND OUR STRATEGY
10 Transformation Implications Coverage Formal workers All workers (formal and informal) in Indonesia including foreign workers who works at least 6 months in Indonesia. Image originally designed by 10
11 The Labor Force BPJS Ketenagakerjaan Formal Workers Informal Workers Total Workers 51,4 mio (42,06 %) 70,9 mio (57,94 %) 122,3 mio
12 Service Network Expansion 72 local goverments (PTSP), 1130 service point office 11 regional offices, 326 branch offices, employees Omni channel Expansion 12
13 The Branch and Its Services Nationwide Less bureaucratic Friendly Modern 13
14 Service in Our Channel to Workers Branch Offices SPO (Service Point Office) BRI - BJB PPOB (Payment Point Online Banking) Local Government ATM (BRI, Mandiri, BNI, BTN, BCA, BJB, Bukopin) RSTC (Trauma Center Hospital) Web Retail Mobile & SMS Online Online Formal Workers Registration Information (program, Account balance) Update Data Claim Claim Payament (Cash) Payment via online transfer to bank account Informal Workers Registration Information (program, Account balance) Contribution Payment Update Data Claim Claim Payment (Cash) Payment via online transfer to bank account 14
15 Service in Our Channel to Employers Branch Offices SPO (Service Point Office) BRI - BJB PPOB (Payment Point Online Banking) Local Government ATM (BRI, Mandiri, BNI, BTN, BCA, BJB, Bukopin) RSTC (Trauma Center Hospital) Web Retail Mobile & SMS Online Online Employers Informasi program Registrasi Perusahaan Registrasi Peserta Pembayaran Iuran Update Data Pengajuan Klaim Pembayaran Klaim (cash) Payment via online transfer to bank account 15
16 The Market and Our Strategy 16
17 GN Lingkaran for Vulnerable Workers National Movement of Crowdfunding SS protection for vulnerable workers, who do not posses the capability to pay SS s contribution (such as workers with disability), by empowering society s fund and CSR budget of companies through donation mechanism Image source: 17
18 Non-Organic Arms through Agent Agent Agent Agent PERISAI Certified Office for Agent Function: Individual Consultation about Laws and Administration Administration assistance PERISAI AGENT Certified Agent Function: Educate social security to the workers Administration assistance Workers Members of BPJS Ketenagakerjaan 18
19 We Offer MORE JHT JKK JKM JP Main products Total Benefit Data analytics-crm Informative Providing relevant information content with the need of members through various channels e-service SIPP Internet base for Money Inexpensive Transacting in minimal cost with the choices of various channels whenever and wherever Physical Evidence Process People Friendly Friendliness in services Members More Benefit Providing more benefit through primary products and additional products Easy to Access Excellence and Reliable Continuous improvement Risk Management Applications Data Center/DRC Network Continually providing high quality service with minimal errors PPOB IODS Branches Supp. Branches Providing easiness in accessing BPJS Ketenagakerjaan through various channels Image designed by freepik.com 19
20 Co-Marketing Additional Benefit for Members BEYOND THE BASIC. Protect the workers from uncertainty and provide ecosystem for a better life 20
21 Co-Marketing (2) Additional Benefit for Members 21
22 Indonesian Migrant Workers Mandatory Coverage Since August 1st, 2017 Challenge: Bilateral/Multilateral Agreements 22
23 Prepare your future with us, The Bridge to Workers Welfare Image source: 23
24 BPJS Ketenagakerjaan THE DISRUPTIVE ERA IN INDONESIA
25 The market changes Behaviors change.. Conventional vs Technology? 25
26 More affordable Luxury Everyone Can Have It Technology triggers the social revolution in the society 26
27 Seminar October 2017 ISSA ASSA AWCF EWCF 27
28 Seminar October
29 Thank You Kantor Pusat BPJS Ketenagakerjaan Gedung Jamsostek Jl. Jend. Gatot Subroto No. 79 Jakarta Selatan T (021) F (021)
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