WSBI General Assembly 2017 Turning globalisation and digitisation into key drivers of financial inclusion Cape Town, November 2017

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1 Rosa Talló la roseta. Bakery Barcelona WSBI General Assembly 2017 Turning globalisation and digitisation into key drivers of financial inclusion Cape Town, November

2 MicroBank, a bank whose activity is FINANCIAL Microcredits for entrepreneurs, businesses & families Financial products that contribute to sustainable, social & environmental development. MicroBank is the sole microcredit bank in Spain SOCIALLY-MINDED Promoting: Productive activity & job creation Personal & family development Financial inclusion SUSTAINABLE Live portfolio of 294,583 microcredits worth 1.4 bn * With an NPL ratio of 3.40%* Reinvesting the profits made from its ordinary business activity. * Data as of 30/09/2017 2

3 Operating model supported on CaixaBank s network Supporting network: More than 4,700 CaixaBank s branches 577 PARTNER INSTITUTIONS 134 NGOs 298 Town Councils 75 Public Authorities 35 Universities 34 Chambers of Commerce Microcredits Accounts & Services Business Microcredit With the support of European Institutions: Family Microcredit Basic Account Green Account Debit Card MicroBank Ethical Fund MicroBank Ecological Fund Entrepreneur & Business Microcredits are guaranteed by the EU Programme for the Competitiveness of Enterprises & Small & Medium-Sized Enterprises (COSME). These Microcredits also benefit from CEB funding. 3

4 Supporting the promotion of microenterprises & job creation and covering family needs Business Microcredit Family Microcredit Microcredits up to 25,000 Aimed at Self-employed workers or microenterprises To set up, expand or consolidate a business Business Development Services offered by Partner Institutions Microcredits up to 25,000 Aimed at families with anual income below 18,000 To meet family needs or to overcome temporary difficulties Purpose of Business Microcredits (%) Purpose of Family Microcredits (%) 4% Education & Culture 6% Miscellaneous 6% Health & disabled Start-up 38% 62% Business expansion 8% Consumer goods 17% Transport 35% Housing 24% Family needs Microcredits are granted based on personal guarantee and trust on the project (No collateral) * Data as of 30/09/2017 4

5 and with the support of European and Partner Institutions European Institutions Partner Institutions Agreement: COSME Programme Purpose: Direct guarantee Credits guaranteed: Business microcredits Period covered: 3 years ( ) Max. Volume guaranteed: Up to 650 million Offer knowledge about potential beneficiaries Offer Business Development Services to entrepreneurs Analyse the business project and draw up feasibility reports. Purpose: Credit facility Transactions covered: Business microcredits Total amount: 160 MM + 60 MM Examples of partner institutions Purpose: Credit facility Transactions covered: Business microcrèdits Total amount: 180 MM MM The European Investment Fund partially cover the bad debts and the Council of Europe Development Bank and the European Investment Bank support with funding 5

6 Financial performance Balance sheet September 2017, in millions of Profit & loss account September 2017, in millions of Main ratios September 2017, in percentages Loans to customers (net) Other assets Total assets Deposits credit institutions Deposits of customers Other liabilities 1, , , Financial income Financial expenses Interest margin Net commission Financial assets Other operating income 89.2 (5.2) Portfolio yield Average bank debt cost ROE ROA NPL ratio Coverage ratio Default/total granted Total liabilities Net equity 1,103.4 Since the beginning of the bank, MicroBank reinvests the profits made from its ordinary activity EIF Agreement Gross margin Operating expenses Operating margin Provisions Pre-tax profit Taxes Profit in the financial year (21.8) 77.2 (30.9) 46.3 (13.9) 32.4 Core Capital (BIS II) Pre-tax profit in MM

7 Microcredits, a tool that contributes to create jobs * 24,935 new jobs created through microcredits for entrepreneurs and businesses granted in % of the businesses financed with a microcredit only create self-employment. Number of people working in the business Business financed in % 5% 14% 13% 38% 72% of the entrepreneurs being granted a microcredit feel more prepared to face the future. 20% of the entrepreneurs being granted a microcredit were unemployed 1 employee (including entrepreneur) 2 employees 3 employees 4 employees 5 employees 6 or more employees 24% * Report on the Impact of Microcredits. ESADE

8 Real cases Estrellas Amarelas. Multilingual nursery Raquel emigrated to Switzerland and when she came back to Vilagarcía de Arousa, she had no job and needed to contribute to her family s expenses. When she noticed there was a lack of nurseries in her town, she decided to set up a multilingual nursery there, ESTRELLAS AMARELAS. With advice from the Chamber of Commerce, her lack of guarantees and bonds led Raquel to consider MicroBank s loans as the best option to make her idea a reality. We are pleased to say that we have gone from two to six teachers on the team in just two years. Raquel Navarro 25, ,493 6 Amount of the microcredit (in euros) Total investment (in euros) Number of employees 8

9 Real cases Los Alpes Suizos. Café and churrería (traditional fritters) This man certainly does not lack experience. He has worked in the catering business from the young age of 15, first in his parents establishment and later in one of Zaragoza s most emblematic businesses, which years later would end up closing down. However, when he was offered the chance to manage his own café, he did not let it slip away. He needed financing to pay for taking over the LOS ALPES SUIZOS café and found the right solution in MicroBank, which made it possible for him to achieve his project. Working for myself has given me peace of mind. José Miguel García 21,800 30,000 2 Amount of the microcredit (in euros) Total investment (in euros) Number of employees 9