Content. Macroeconomics. Banking Sector in Bulgaria. Raiffeisen Bank International. Raiffeisenbank (Bulgaria) EAD. Page 2

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1 Welcome Page 1

2 Content Macroeconomics Banking Sector in Bulgaria Raiffeisen Bank International Raiffeisenbank (Bulgaria) EAD Page 2

3 Raiffeisen Research s forecast for Bulgaria Economic growth is expected to reach 4.0% in 2017, due to stronger dynamics in household consumption and moderate growth in exports; Labour market will improve further, as the average unemployment rate is anticipated to decrease slightly to 6.0% in 2017 (7.8% for 2016); Average annual inflation around 1.8% is expected in 2017, mainly due to slightly higher consumer price environment in the euro area FDI inflow is forecast at around EUR 1.2 bn not very high level, which however guarantees a balanced and sustainable economic development; Public debt is among the lowest in the EU; the public debt to GDP ratio is forecast to reach 25.0% in e Real GDP (% YoY) Inflation (annual average, % YoY) Unemployment rate (avg, %) General budget balance (% of GDP) Public debt (% of GDP) Net foreign direct investment (EUR billion) Page 3

4 Banking market in Bulgaria Local banking market as of 30 September 2017 Banking system s balance sheet assets increased by 5.89% YoY to BGN 95 bn. Banks credit portfolios increased by 3.58% YoY to BGN bn, due to the registered in Q3 growth of both retail and corporate lending by 6.81% and 1.91%, respectively. The deposit base increased by 6.37% YoY reaching BGN bn, bolstered by the increase in retail deposits (5.10% YoY) as well as the deposits from corporates (8.588% YoY). For the nine months of 2017, the Banking sector reported net profit of BGN mn or with BGN 201 mn less compared to the nine months of Capitalization and Liquidity The banking system remained stable and well capitalized with good capital buffers significantly above the regulatory minimum of 13.5%. The liquid assets ratio as of 30 September 2017 was 37.61%. The BNB requirements to the capital position strength have been met and the capital adequacy ratio stood at 22.55% as of 30 September Page 4

5 Banking market in Bulgaria Non-performing Exposures (NPEs) levels The amount of non-performing exposures in the banking system amounted to BGN 9.30 bn in Q3 2017, contracting by BGN 1.2 bn, compared to the same period in The risk costs of the banking sector decreased by 1% YoY reaching BGN mn. Trends The impetus of market capitalization in the sector is anticipated to remain. Credit growth rate is expected to slowly increase as the share of NPLs (90 dpd) will gradually decline; The deposit base is projected to increase further but at a decelerating pace with borrowed funds foreseen to remain a main source of funding. Page 5

6 Raiffeisen Bank International Page 6

7 Raiffeisen Bank International (RBI) ~ 16,5 million clients ~ 2,400 branches ~ 50,000 employees > 25 years 14 markets 1 Group Page 7

8 Raiffeisenbank (Bulgaria) EAD Page 8

9 Raiffeisenbank (Bulgaria) EAD Established in 1994 as the first green-field foreign investment in the Bulgarian banking sector, with 100% foreign capital Customers: 608,988 Branches: 135 Universal bank with 3 business segments: Corporate Banking (large, medium and small companies) Retail Banking (private individuals, micro companies and entrepreneurs) Treasury & Investment Banking Page 9

10 Raiffeisenbank (Bulgaria) EAD key data Raiffeisenbank (Bulgaria) EAD key data Total assets (in BGN million) 6,799 Loans and advances to customers (in BGN million) 4,326 Deposits (in BGN million) 5,180 Profit after tax (in BGN million) Number of clients 608,988 Number of branches 135 Number of employees 2,738 Page 10

11 Raiffeisenbank (Bulgaria) EAD Vision and Mission Vision Mission Raiffeisenbank (Bulgaria) EAD to be one of the top-three banks in all target customer segments across the country We seek long-term customer relationships and are a friendly, flexible and constructive partner for our customers. We are proactive and quick in delivering top-quality products. We are an efficient and lean organization. We exploit synergies within the bank and with all our subsidiaries to the fullest extent possible. Prudent risk management is a key pillar throughout our organization and processes. To adhere to the highest standards and corporate culture. We empower our employees to be entrepreneurial, to show initiative, and we foster their development. We are the employer of first choice, and we put special focus on the promotion of key staff and best talent. As part of the RBI Network, we contribute to the achievement of the overall Group objectives and generate sustainable and above-average return on equity. Page 11

12 Corporate Banking Page 12

13 Corporate Banking Market share in corporate lending 7,10 %, 4 th place in the bank system Market share in attracted funds 8,08 %, 2 nd place in the bank system Regional Centers covering the whole country Full range of bank products and services, including: Factoring (incl. via digital channel), trade finance (with option for digital access), cash management (incl. on-line banking, payments, etc.), securities and currency trading. In addition to all the traditional types of lending, The Bank offers loans guaranteed under the European Investment Fund Programmes (COSME, InnovFinn, SME Initiative), as well as the National Guarantee Fund Programmes. Raifeissenbank (Bulgaria) EAD regularly conducts Voice of the Customer survey in order to constantly keep improving its services based on the received feedback Number of clients 7,766 Loan portfolio (in BGN million) 1,965 Deposits (in BGN million) 1,512 Page 13

14 Retail Banking Page 14

15 Consumer Banking One of the leading banks in the consumer banking segment: Customer base consists of active clients. In TOP 4 banks in terms of new Consumer loans volumes as of Q Growth in new mortgage volume market share compared to 3Q/2016 with 20,3 mio. BGN - reached market share around 5.3%. Attracted funds by individuals exceed BGN 2,820 million. The deposit market share is 5.98%. 9.2% increase in card turnover on POS of the Bank and the number of installed POS terminals at the end of the Q3 is 9,361. The number of ATMs of the Bank is Number of clients Loan portfolio (in BGN million) 1,604 Deposits (in BGN million) 2,820 Number of issued payment cards 485,969 Page 15

16 Micro Business One of the leading banks in Micro segment Raiffeisenbank (Bulgaria) services a growing base of more than micro companies. Active role in providing Bulgarian micro business with access to various EU and local financial/guarantee schemes through agreements with National Guarantee Fund and EIF (InnovFin, SME Initiative, COSME) and specialized products for operational programs. Modern banking services for transactional business of micro companies simplified package programs and on-line package program advisor, on-line and mobile banking. Specialized personal customer approach innovative servicing model for micro customers. 20 Micro Business centers, specialized point of service and consulting. Business centers are situated in the main cities Number of clients Loan portfolio (in BGN million) Deposits (in BGN million) Page 16

17 Capital Markets Page 17

18 Capital Markets Among the leading capital markets banks in Bulgaria: One of the best-performing banks in foreign currency exchange Active primary dealer and market maker for State Securities; Trend-setting bank in financial markets services: Leading provider of FX risk-mitigating instruments and practices Delivering modern and hi-tech foreign exchange solutions Offers a large portfolio of diverse capital markets investment products equities, debt instruments, government bonds, structured securities (certificates) First choice Custody bank for local and international clients Page 18

19 Subsidiaries Page 19

20 Raiffeisen Leasing Bulgaria OOD Shareholders: Raiffeisen Leasing International GmbH (100%) Products and services: New and used vehicles Construction and agricultural equipment Light and heavy trucks, trailers and motor trucks Machinery and equipment Real estate leasing Car fleet management Serving all main client segments: corporate, small and medium enterprises and private individuals One of the leading leasing companies 9.22% market share as of Sep 2017 Q Number of active contracts 10,021 Portfolio (in BGN million) 325,4 Page 20

21 Raiffeisen Asset Management Second place on the local market 14,37% market share as of Net asset value of five locally managed funds BGN 183,67 million Raiffeisen Conservative Fund Bulgaria is the largest mutual fund in Bulgaria, net asset value as of BGN 102,26 million Raiffeisen (Bulgaria) Active Protection in EURO is the largest mutual fund in euro in Bulgaria, net asset value as of EUR 29,93 million Distribution of 10 Mutual funds managed by Raiffeisen Capital Management, Vienna - leading European asset management company Page 21

22 Raiffeisen Insurance Broker Established March 2006 Owner Raiffeisenbank (Bulgaria) EAD 100% Premium income BGN 24 million Products and services: RIB offers Insurance products of 12 insurance companies Analyses of the insurance market Understanding of the customers specific needs Proactive and innovative solutions in the bancassurance area Customers oriented taller made approach Claims handling services Insurance expertise team, result oriented Insurance zones Located in some of the branches of RBBG Wide range of insurance products of leading insurance companies Page 22

23 Raiffeisenbank (Bulgaria) EAD Network, Positioning & CSR Page 23

24 Large Branch network in six regions Region # branches Sofia East and Southwest 34 Sofia West 24 South Central 21 Southeast 20 Northeast 20 Northwest 15 Page 24

25 Bank s position in terms of Total Assets Bank A Bank B Bank C Bank D Bank E Raiffeisenbank (Bulgaria) Bank G Bank H Bank I Bank J As of 30 September 2017, in BGN million, source: BNB Page 25

26 Bank s position according to Total Equity Bank A Bank B Bank C Bank D Bank E Raiffeisenbank (Bulgaria) Bank G Bank H Bank I Bank J As of 30 September 2017, in BGN million, source: BNB Page 26

27 Bank ranking in terms of Net Profit Bank A Bank B Raiffeisenbank (Bulgaria) Bank D Bank E Bank F Bank G Bank H Bank I Bank J As of 30 September 2017, in BGN million, source: BNB Page 27

28 Corporate Social Responsibility Raiffeisenbank (Bulgaria) as a part of Raiffeisen Banking Group operates in accordance with Raiffeisen values - which are the pillars of our business model for helping people to help themselves. This is a key part of our identity to function in sustainable manner as a group in which together we are stronger. In 2012 and 2013 Raiffeisenbank (Bulgaria) expanded the scope of its corporate responsibility policy by supporting a wide range of projects of governmental and nongovernmental organizations following Raiffeisen s mutual help principle and the support for practices, which are important for the development of society. For eight year in a row Raiffeisenbank (Bulgaria) initiates and organizes its own all-yearround charity campaign Choose to help. Near BGN 2.4 million in donations for sustainable projects; Over 211 projects in the spheres of healthcare, the social sphere, culture, environment protection; Choose to help gathered 15 most prestigious CSR Awards. Page 28

29 H. Stepic CEE Charity supported by Raiffeisen Bank International Founded in 2007 Founder: Herbert Stepic, former CEO of Raiffeisen Bank International Aim: improvement of living conditions of children, young people and women in poorly developed regions of Central and Eastern Europe In Bulgaria: Since 2007 Raiffeisenbank (Bulgaria) traditionally supports the H. Stepic CEE Charity project in Dobrich Day Care Center for Disadvantaged Children. The day care center in Dobrich is able to host 30 children. The aim is to motivate these children to go to school and prepare them for a life in a social system; In 2015 the Foundation "Stepic" with "Caritas Bulgaria" initiate a new project named Education for an equal start. Page 29

30 Thank you for your attention! Page 30