Ministry of Community and Social Services MERC Minutes. Discussion

Transcription

1 Ministry of Community and Social Services MERC Minutes Date and Time: Location: 9:00 am to 3:30 pm ROM Boardroom, 3ra Floor, Hepburn Block Teleconference: , Toll free: , Access Code: For OPSEU: For the Employer: Guests: Regrets: Dylan Lineger (co-chair), Cindy Kraakman, Roxanne Barnes, Maria Delara, Anne Leach, Lorraine Schmidt Patti Redmond**, Mike Morley, Nancy Sauve, Mena Zaffino, Susan Romas, Diane Young, Cindy De Souza, Matthew Fox Madeleine Davidson, Maxine Daley, AnnMarie Connell *Attendance via teleconference **Chair Issue A. Standing Items Review of l&it Management provided an update that the Cluster continues to work on Accommodation Strategy by promoting telework and flexible workplace in the office. Management will provide more information on the Accommodation Strategy as it becomes available. OPS EU inquired about downtime of the Kingston Application Services. Management advised these were all planned maintenance activities and improved service is expected. Management advised that IBM was the successful vendor for application maintenance and support services over a two year timeline with option to extend for two times one year. Page 1 of 27

2 Management advised that work is ongoing on accommodations planning. No further updates at this time. FRO Updates Manager, Enforcement Services provided an update on the Enforcement Service Delivery Model Review and End to End Case Management (E2Ecm). An update was also provided on the work Deloitte is undertaking to conduct a comprehensive review of Enforcement Services Delivery model. Recommendations from Deloitte are expected at the end of July. OPSEU inquired if the scope of the review is limited to the current and pilot models, Management advised no, it is not limited. OPSEU requested a copy of the final recommendations. Management will provide once completed. Management will provide an update at the next MERC meeting. Management advise of new ADM for FRO. Management shared the report Deloitte completed on the ISO review and recommendations. OPSEU to review and discuss at the next MERC meeting. Management advised that three new additional printers have been approved and are awaiting delivery. One printer will be assigned to the ISO unit. OPSEU inquired how the rebalancing of caseloads in the Client Service Branch was completed. The parties discussed the details of the rebalancing. The following are the unanimous recommendations from the committee on the future of the Workload Committee: Hold a monthly meeting between the senior managers in CSB and the union to discuss any challenges/opportunities. Page 2 of 27

3 Should the topic for discussion include another branch, the union would advise in advance so that the appropriate representation could attend the meeting. Should there be no agenda items, the meeting would proceed and the discussion would expand to other shared interests (ie competitions, HR, etc). The meeting would be for a minimum of 1.5 hours. The meeting discussion/next steps/timelines would be documented in an and sent to Mena and Maria for possible review at MERC. Should consensus/resolution not be possible on a specific item, the item would be brought to LERC and MERC for a decision. Management advised that Deloitte was the successful vendor for Enforcement Services review. There will be focus groups for staff to attend and a survey for staff to complete. Work will begin in the next few days with recommendations to be provided within 12 weeks for implementation by end of fiscal year. OPS EU requested results be shared at MERC, Management agreed. Management advised the caseload rebalancing review completed end of last fiscal. Average caseload size after review is1350 per case owner. Management advised that the Workload Committee had their final meeting. There will be one additional meeting to look at recommendations put forward. OPSEU inquired about additional meetings for the Workload Committee and looking at refocusing the terms of reference on the mandate. Management advised that they will wait and see what comes out of the recommendations. As a sub-committee of MERC, OPSEU is recommending that the workload committee continue to fulfil its mandate. OPSEU requested ongoing engagement at the MERC table regarding broader initiatives. OPSEU requested a copy of the ISO review done in Management advised that the request for three new printers has been approved by the ADM and has been submitted to CIO for approval. Once signed off, the printers will be ordered. Page 3 of 27

4 Management advised that they were not aware of any concerns with FCMS payment distribution of court orders specific to ODSP. Parties have agreed to meet with CSB and FAB to discuss the issue. Parties have agreed to refer the item back to LERC. Parties to Management advised the first re-established Workload Committee has met and membership has been confirmed. The next meeting is scheduled for April OPSEU advised that the MERC H&S Member and FRO Staff Representative were not aware of the Workload Committee meeting. Management will ensure invitations are sent for the next meeting. Management advised of an Information Share on the conclusion of the pilot for end-to-end case management. Management is currently looking at the results of the pilot and will share information as it becomes available. Management advised that a consultant will be brought on board to support a review of enforcement services within the Client Services Branch in April. Management advised that staff will be notified on February 26, OPSEU inquired what other jurisdictions are being looked at. Management advised that we are looking to the consultant to provide advice on this. OPS EU advised that they are concerned about potential for loss of work as a result of reviews and there may be a recommendation to no longer participate. Management advised that they are working towards continuous improvements and business process options related to workflow, process flow and caseload rebalancing. OPSEU raised concerns regarding increasing caseloads and workload distribution. OPSEU engaged the Employer in discussions regarding alternatives to using external consultants for reviews versus engaging staff. OPSEU expressed that this Information Share should have been issued as a disclosure and that the broader discussion of disclosures will be brought forward to CERC. OPS EU again raised the issue of the number of printers available to staff and advised that Page 4 of 27

5 it was raised at LERC. OPSEU advised that this item will be referred back to LERC for a second time for resolution and raised at our next MERC meeting if it remains unresolved at that time. Management advised that they will share disclosures related to personnel screening checks with OPSEU. PRRT Updates follow-up (Program Review, No update at this time. Renewal and Transformation) No update at this time. No updates at this time. Diversity Initiative Update No updates at this time. No update at this time. No updates at this time. OPSEU declined: 7 Page 5of27

6 Organizational Review of MCSS Operations Division Executive Director, ORD provided an update on the organizational review. ADMs have been traveling to the regional offices. ADM SOD wrote an article on her travels to the regions. Staff want to hear more about the 8 regional modernization strategy projects. ORD tours will provide updates and consultation sessions with staff. ORD tour dates, July 19 in Toronto and July 23 in Kingston, other regions in July and August. ORD staff have also been seeking feedback about FIPPA and Emergency Management projects. ORD new intranet site launching, Regional Modernization Hub (RM Hub). Re-launch of LINC e-newsletter. ORD looking for ideas on articles for the site. Executive Director, ORD provided an update on the 8 regional modernization strategy projects. OPSEU requested the report on the Director's Office Renewal be shared. Management advised still being shared at the ADM level, once Deputy's approval on direction is received can share report/summary. Emergency Management project expected to have initial direction in the fall. l&it regional realignment completed. Capital Coordination Review and FIPPA Renewal still ongoing. Management looking at joint MCSS/MCYS meeting for early fall. Executive Director, ORD provided an update on the organizational review in MCSS, which included an update on each of the 8 regional modernization strategy projects. Executive Director advised that they are currently looking at service providers across the regions to Page 6 of 27

7 continue to look at consistencies. This is not an end state model but more of a new way of how work will continue to be structured. Executive Director, ORD shared that Assistant Deputy Ministers have been travelling across the regions to hold staff sessions with regional staff. ORD will also be travelling across the five regions to attend staff meetings and engage employees in ongoing dialogue. Themes that have been identified during these sessions to date include transformation, an interest for cross sector and industry integration, service providers and engagement. Presentation to MERC from Executive Director, Organizational Renewal Division on the strategy for modernizing regional service delivery. OPSEU inquired as to whether focus and working groups will include OPSEU membership. The Employer confirmed that they will and clarified that the focus groups have not yet commenced. OPSEU inquired as to the outcome the Employer is looking for in doing this work. The Employer indicated that the overall goals will be to integrate the client experience within communities and increase efficiencies with business processes. OPSEU inquired as to the impact of this work on ODSP. The Employer confirmed that this I Parties to work does not include ODSP. OPSEU inquired as to the gap that the Employer is looking to address with this work. The Employer clarified that the business processes have not changed to reflect the new regional structure. This work will support moving away from current siloed business practices to a more integrated and efficient structure. OPSEU inquired as to what the impact to the l&it Cluster will be. The Employer confirmed that there will be no organizational changes to the l&it Cluster as a result of this work. OPSEU inquired as to whether the eight focus areas are weighted. The Employer confirmed that they are all important and have not been weighted. Work will be ongoing in all areas and the complexity of the focus areas will determine which focus areas are Page 7 of 27

8 addressed and completed more quickly. OPSEU inquired as to whether any RFP or RFS' have gone out. The Employer confirmed that an RFS went out in August 2015 to assess the Director Office structure. Shore Consulting was successful and work is currently underway in this regard. OPSEU inquired as to what the Employer meant by the term 'noise in the regions'. The Employer clarified that the 'noise' they are referring to is the inconsistencies in business processes that exist across the regions. OPSEU raised concerns over the individual business requirements and inherent variations that exist across the regions. The Employer acknowledged the existence and need to recognize and understand regional variation in order to optimize business processes. OPSEU requested that the Employer regularly engage and provide updates proactively and between meetings. The Employer committed to continuing to bring updates to the MERC table as work continues on this file and as it becomes available. The Parties agreed to explore a joint meeting with MCYS MERC. Child Family Services Act I Licensing Changes in Toronto and Central East I Parties agreed to remove item from agenda. Regional Offices Date Tabled: February 22, 2012 The Employer confirmed that the Child Family Services Act Licensing pilot concluded in October The Employer shared information with OPSEU and will provide additional materials as they become available. ODSP Date Tabled: June 27, 2012 No updates at this time. Page 8 of 27

9 ODSP Case Management I Date Tabled: February 22, I Parties met to discuss business process consistencies. No further updates at this time Parties to follow-up The parties agreed to report back to MERC on this item in April. Personnel Screening Checks Date Tabled: June 27, 2012 Management provided an updated list to OPSEU. OPSEU inquired about South West Regional Office numbers. Management and OPSEU identified their respective contacts for personnel screening. OPSEU inquired about the general process for personnel screening. The Employer confirmed the process. Complaint Assessment Date Tabled: June 27, 2012 Management provided an update that the final option paper is expected to be ready at the end of June. Management will share will with OPSEU once available for discussion at next MERC meeting. Management advised that they are looking at having a draft options paper early June at which point staff will be engaged. Page 9of27

10 Management advised of an ODSP management sub-group reviewing current complaint assessment processes linked to police referral process and determining a go-forward protocol to be implemented across the province. Management advised that the draft protocol will be shared with Caseworkers and MERC members prior to implementation. Target for development of a draft protocol is April Mandatory Special Necessities (MSN) Date Tabled: April 16, 2013 OPSEU inquired as to the dollar amount for referrals. Management advised that there is no set amount linked to referrals. Management provided an update that the work is still underway for the MSN Form and still working on the top 100. Management will provide an update and discuss at the next MERC meeting. Parties discussed inconstancies with the MSN Form. Management advised they are still working on changes to the MSN Form and continue analysis of high cost of taxi usage. Management will share the results of that review when it becomes available. Parties agreed that this item be renamed to Mandatory Special Necessities (MSN). Management advised that the Employer is looking at making changes to the MSN Form, specifically to address taxi usage. Management advised that they are currently undergoing a review of high-cost MSN services; results have not yet been analyzed. OPSEU inquired as to whether clients can choose their vendors. Management clarified that currently that is the process. Page 10 of 27

11 Management will provide a presentation on the new hearing benefit schedule at our next MERC meeting. Social Assistance Review Date Tabled: April 16, 2013 No updates at this time. OPSEU inquired about the involvement of the Social Assistance Service Modernization Branch. follow-up with Director, SASM branch. Management advised that the lead for the basic income pilot is now MCSS. No update at the time, in the inception stage. OPSEU had previously requested a list of the benefits under the MOF lead benefits transformation initiative. Presentation to MERC from Director, SAMO and Manager, SAMO on ODSP Learning and Development Strategy. Management advised they will be taking a blended approach to include classroom, web and self-learning for staff and managers. There are four key learning categories including policy program, technology, skills program and foundational. Manager, SAMO advised that the competition for the Learning and Development Specialist has concluded and the Specialists started on April 1 and April 11. Introductory webinars have been scheduled, two on May 17 and two on May 20. Management advised that SAMS curriculum has been developed and the next step is curriculum delivery, target to roll-out end of spring. LearnON will be the future for all training for ODSP and will include all training history for each staff. Parties agreed to refer this item to the Learning and Development sub-committee for reporting back to MERC. Page 11of27

12 Management advised update was tabled in the February 25 budget included recommendation to basic income pilot. At this time no further details. Management agreed to provide updates as they become available. ODSP Reports Presentation to MERC from Director, Social Assistance Operations and Manager Social Assistance Operations on the learning and development strategy for ODSP. Management committed to providing ongoing updates to MERC. The four areas of the project are: curriculum development and delivery, learning management system and engagement and communication. Current focus is on curriculum development and delivery, including engaging staff in working groups. Management provided an update on their business process review which identified 20 key business processes to be reviewed. Sessions were held with staff to further focus on these business processes with the intent of identifying business improvements within the process, technology or policy. Management is now working on next steps for improvement. Management will engage and seek input from M6RC as soon as information is available, as part of this process. Date Tabled: June 11, 2013 Management shared reports with OPSEU. Management advised that the reports will be shared with OPSEU. Management advised that reports will be shared once available. Page 12 of 27

13 Northern Health Travel Grant Management advised no update at this time. Date Tabled: June 11, 2014 Management advised no update at this time. Management advised of continuous work underway to streamline and improve processes with MOHL TC. Review of ODSP Recruitment and Retention Management advised next meeting scheduled for September. Date Tabled: June 18, 2014 Management advised no updates at this time. OPSEU inquired broadly whether the Ministry had a recruitment strategy to address upcoming anticipated retirement surge in the Fall. Management advised that Ministry communication will be shared with all staff to support early identification of employees intending to exit as well as early discussions around human capital planning. Reloadable Payment Card for Social Assistance Recipients Management advised that there have been 200 cards issued to-date. Management issued messaging to staff regarding reloadable payment card. Management has been engaging Date Tabled: August 13, with local regarding questions raised Page 13 of 27

14 Management followed up on the $10 replacement fee. OPS EU inquired how clients are being charged by RBC for replacement cards and if this could be waived and if so, how it will be implemented in the SAMS system. Management advised that 11 cards have been issued since the phased launch. To date the roll-out has been successful. A dedicated for staff has been set-up to ask questions. OPS EU raised concerns about the $10 per card replacement fee. followup. Management confirmed that they currently in the testing phase and implementation is still scheduled for spring Management advised that the fee schedule and card will be shared as soon as it becomes available Ontario Budget Date Tabled: April 25, 2012 Management advised there is no update. Management advised there is no update. Management advised there is no update. Page 14 of 27

15 Training and Development Working group confirmed membership and meetings have been scheduled for the year. Date Tabled: April 25, Next meeting scheduled for June 27, Will continue to review the recommendations 2012 from the 2014/2015 survey results and define direction for 2016/2017 Parities agreed to follow-up offline and report back to MERC in April. Parties to December 14, 2015 OPSEU requested an update. ODSP Office Accommodation Planning No updates at this time. Date Tabled: September 24,2014 OPSEU raised a concern about the needs for staff and Excel training. Management agreed to provide more opportunities for Excel training in ODSP offices. OPSEU advised no updates at this time. Management provided an update on the ODSP Office Modernization Project. Page 15 of 27

16 B. Business Arising From Previous Minutes PSC Delegation of I Authority Parties met to and had further discussion on ministry's plan to modify DOA and job description. s are on-going. Parties met to discuss on-going review of the Program Support Clerk position and duties. s are on-going. Parties agreed to report back on this item in April. Parties to follow-up Updated List of LERC Co- I Chairs Parties agreed to remove item from agenda. Management provided list to OPSEU. Updated List of Health and Safety Co-Chairs Parties agreed to remove item from agenda. Management provided list to OPSEU. Page 16 of 27

17 All Appendix 39 Lists Management provide an update on status of list and three outstanding files. OPSEU clarified request, not receiving all lists. following up on outstanding list. OPSEU clarified that they were looking for the original competition lists. follow-up provide lists to OPSEU. CPOs at the DAU Performing CPO Field Work No updates at this time. Parties agree to remove from agenda for next meeting. Management advised 16 DAU and 11 local offices CPOs. Management advised that field work analysis is in progress and that they have reached out to CPOs to ensure support and looking at difference in job specs and training. Management plans to have majority of the analysis work done by end of summer and longer term plans to assist them in completing their submissions. The allocation of appeals, 90% of appeals are DAU related work and 10% are financial appeals. OPSEU inquired if all CPOs will be doing both field and DAU work. Management confirmed they will not be at this time. OPSEU inquired if the total complement of CPOs has increased. Management advised that one additional complement has been added. Page 17 of 27

18 OPSEU raised concerns regarding CPOs were performing both DAU and field work appeals. Management advised that they would follow-up to clarify job expectations. invite DAU to April MERC meeting to discuss roles of CPO and adjudication processes. l&it Policy - Users sharing login information to access SAMS Parities agreed to remove this item from the agenda. Parties to follow-up SAMS Defects SAMS defects - OPSEU inquired about the December 31, 2017 certification date under the coverage period on the SAMS system. OPSEU identified nothing to report at this time. Parties agreed to that this item offline and report back on this item in April. Parties to follow-up Caseloads Sizes OPSEU reiterated their concerns regarding caseload growth and workload impact. The parties met in March to discuss. OPSEU inquired about management plan to address increase in caseload over time. Management advised looking at efficiencies and administrative processes. Management confirmed SWAT will be used until the end of September. Page 18 of 27

19 Parties to follow-up Parties agreed to report back on this item in April. Health and Safety Office Visits OPSEU advised that visits have started and are going well. OPSEU provided updates on the 6 offices visited so far. Any health concerns raised during the visits are being directed to their local JHSC for resolution. An overview of the health and safety issues, were raised at MERC. OPSEU inquired if Management has reviewed the training material. Management advised currently reviewing and will Parties agreed to finalize materials and logistics. Parties to Parties agreed to report back on this item in April. Parties to follow-up Occupation Health and Safety Training Parities agreed to follow-up offline and report back to MERC in April. Date tabled: June 18, 2014 December 14, 2015 provide update. Parties to Voic Access OPSEU raised concern with management performing OPSEU work by listening to messages and passing along to the Caseworker. Management advised that managers will be retrieving message for urgent request and passing along to Caseworker. OPSEU inquired about FLS positions and coverage when management is not in the office. OPSEU Page 19 of 27

20 requested that a note be added in the memo that management will be forwarding the message to the back-up Caseworker. Parties to report back on this item prior to the next MERC. Management requested that this item be deferred to April MERC meeting. Parties to SAOD- December Meeting Follow-up Records and Document Management Modernization Date Tabled: February 2016 No update at this time. Parties met in March to discuss. Management followed up in writing regarding concerns raised by OPSEU. OPSEU acknowledged receipt. Parties agreed to report back on this item in April. No updates at this time. Presentation to MERC by the Director, Social Assistance Operations to advise on a new electronic document management process to automate social assistance application processes that will be implemented in March Parties to Page 20 of 27

21 Management confirmed that there will be no reduction in staffing as a result of this change. Management advised work began in the DAU and will expand across other program areas. Management is looking at one of the ODSP offices as a pilot site. Presentation to MERC by Senior Information Management Specialist, Youth & Social Services l&it Cluster, on the Records and Document Management Modernization Project. The goal of this project is to establish consistent records management standards, processes and structures to comply with legislated requirements and implement an Enterprise Content Management System. OPSEU inquired as to whether there are overarching records management rules. The Employer confirmed that the Information Privacy and Archives Division, MGCS establishes rules for common functions. Each Ministry works within those guidelines to define specific rules related to specific Ministry programs and services. OPSEU inquired what would be done with the records currently archived. The Employer determined that current archived files would be managed under existing rules. The work of this project will determine archive rules on a go-forward basis. OPSEU inquired as to whether the document systems work in the DAU is still on hold. The Employer confirmed that the work in the DAU helped to fast track the work in Social Assistance in an effort to align timelines. OPSEU requested reassurance that client information will be kept confidential and managed within provincial guidelines and standards. The Employer confirmed that they are identifying requirements and information will be safeguarded within Ontario. OPSEU inquired as to whether the information will be handled by OPS employees. The Employer confirmed that where third party vendors are providing services that confidentiality agreements are in place. The Employer agreed to come back to discuss work underway in the DAU and FRO. follow-up Parties to follow-up Page 21of27

22 Parties agreed to explore a joint meeting with MCYS MERC as well as invite a representative from the DAU to provide an update. Special Services at Home (SSAH) Workload No updates at this time. Date Tabled: February 22, 2012 Parities agreed to follow-up offline and report back to MERC in April. Parties to follow-up December 14, 2015 OPSEU inquired as to permanency of FTEs related to SSAH. Management advised that a decision has not been made at this time. LERC Referrals December 14, 2015 Date Tabled: April 25, 2012 Sudbury- First Nations Visits (Manitoulin Island} OSPEU inquired on the status. Social Services Solutions Modernization Project I Social Assistance The hotline is now closed. Management System (SSSMP/SAMS) Date Tabled: February 21, 2013 No updates at this time. Parities agreed to follow-up offline and report back to MERC in April. Parities to follow-up Page 22of27

23 Transition Exit Initiative (TEI) OPSEU inquired about letters to employees advising of the status of TEI applications. Date Tabled: April 16, Employees have not been receiving the letters No updates at this time. Flexible Work Strategy December 14, 2015 Management advised that operational and fiscal considerations will inform TEI application approvals. Date Tabled: October 22, OPSEU advised that the Ministry's process as it relates to ODSP is not in keeping with the 2014 language of the Collective Agreement and is discriminatory towards new hires and creates a new class of employees. As well, the process is being inconsistently applied. Social Impact Bonds December 14, 2015 Date Tabled: April 9, 2014 OPS EU requested an update on Social Impact Bonds and whether any of the proposals were within MCSS. Management confirmed that they were not. Employment Related December 14, 2015 Benefit in ODSP Date Tabled: August 13, Management advised that this matter is with the Ministers Office for review Page 23of27

24 Hearing Aid Benefit Date Tabled: April 26, 2016 Management advised expected launch for the summer. Management advised that under the new the MCSS Schedule of Fees for Hearing Aids, Devices and Services (the Schedule), ODSP continues to align with ADP's policies for a replacement device. ADP does not provide funding for lost or stolen hearing devices within the designated funding period. MCSS will not cover the costs for a new hearing aid to replace one that has been lost or stolen. The recipient can apply for discretionary funding through the local OW office to cover the cost of replacing the lost or stolen hearing aid. In the case of children, however, a replacement for a lost or stolen device may be approved by a caseworker. In these cases, funding will be in accordance with the amounts set out in the Schedule. Where the child is not eligible for ADP coverage, MCSS will also pay the ADP maximum allowable amount, as set out in the Schedule OPSEU inquired if any consideration for covering insurance cost of hearing aids. follow up. OPSEU inquired about the exceptions and appeals process. OPSEU requested that information on both be included on key messaging for staff to answer client questions. Presentation to MERC on implementation of MCSS schedule of services and fees for hearing aids and hearing devices. MCSS engaged the services of Deloitte to develop options for a schedule of fees and services. The local office will continue to process payments for items under Hearing Aid Benefit. With the implementation of the schedule clients will no longer be required to submit two quotes. Target implementation in July Consultations with relevant services providers and case workers will be on-going. Case worker consultations to begin first week of May. OPSEU inquired how lost or stolen devices will be covered. Page 24of27

25 MCSS Social Assistance/Service Delivery forum June No updates at this time. Date Tabled: April 26, 2016 Management advised of the MCSS Social Assistance/Service Delivery Forum to engage staff and have OPSEU represented, looking to implement in spring. followup with OPSEU by . Joint MCSS and MCYS Deputy's Den Director, Corporate Services Branch and Manager provided an overview on the Deputy's Den. This year 24 proposals were submitted from both MCSS/MCYS staff. The LIVE Deputy's Den event was on June 14, OPSEU requested the survey results be shared. OPSEU raised concerns from the field of the cost and promotion of event in comparison of day to day workload. OPSEU requested submissions for the Deputy's Den. Presentation to MERC by Maxine Daley, Director, Corporate Services to share information on the joint MCSS and MCYS Deputy's Den, an employee engagement initiative that fosters innovation in policy and program development and provides staff with an opportunity to profile their work directly to Senior Leaders. follow-up Page 25of27

26 C. New Items Potential Postal Strike Date Tabled: June 21, OPSEU inquired about the potential Postal strike and impact on clients receiving cheques Management advised working on a contingency plan. FRO is also working on contingency plans for the 10% not on direct deposit. Bill Amendment to MCSS Act to establish the Social Assistance No updates at this time. Research Commission Date Tabled: June 21, ODSP Hours of Operation Date Tabled: June 21, OPSEU recommended implementation for accommodation protocol for family status from 2016 Ottawa to be implemented across the province. D. Pending Business Administration OPSEU advised that Dylan Lineger will be the new Chair and Cindy Kraakman will take Date Tabled: April 26, over as the Co-Chair OPSEU requested the Ministry program area FTE complement. Surplussing Issues Date Tabled: August 18, 2011 OPSEU requested a list of all working groups Ministry-wide. Management advised that there is no update. follow-up follow-up Page 26of27

27 E. Reports Shared Fixed Term Report OPS EU acknowledged receipt of the report. OSPEU acknowledged receipt of the report. provide report. follow-up Ministry of Community and Social Services MERC Minutes of : Patti Redmond Co-Chair, Management L~ Page 27 of 27

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