Preliminary 2016 Base Premium Rates Injury Statistics and Trends

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1 WorkSafeBC Preliminary 2016 Base Premium Rates Injury Statistics and Trends Accommodation, Ski Hills, Food & Beverage, Golf Courses, Casinos and Outdoor Sport Tour go2hr 2015 Tourism & Hospitality Occupational Health & Safety Summit September 24th, 2015

2 Topics WorkSafeBC s mandate Overview of the preliminary 2016 rates Industry Accident & Injury Stats and Trends Bill 9 WHMIS 2015

3 WorkSafeBC s Mandate To work with workers and employers as follows: To promote the prevention of workplace injury, illness, and disease To rehabilitate those who are injured, and assist with timely return to work To provide fair compensation to replace lost wages for injured workers during their recovery To ensure sound financial management for a viable workers compensation system

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5 The good news Update on 2016 rates (preliminary) 2016 average base rate is flat at $1.70 same as 2015 and 2014 Our investment portfolio outperformed actuarial requirements again in 2014 Injury rates remain at near historical low levels Recent encouraging claim cost trends need to continue for average rates to remain flat or go down 5

6 Looking forward The financial environment Expecting lower investment returns over the next few years, partly due to: Historically low bond yields Slow-to-moderate growth in developed and emerging economies Geo-political risks in the Ukraine and the middle east Encouraging recent trends in claims costs need to be leveraged and expanded 6

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9 Industry Statistical Overview Overnight and Short-Term Accommodation Classification Unit # and all other associated Profile Prepared by: Business Information and Analysis (BIA) AUGUST 31, 2015

10 Key Findings In 2014, there were 1,870 employers in this industry, a 6% decrease over the past five years. The Injury Rate for the selected CUs remains lower than the Injury Rate for all BC CUs combined. The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is lower than all BC (2014: 49% for The selected CUs vs. 51% for all BC). The average Short-Term Disability Duration (work days lost per claim) for the selected CUs is similar to all-bc. Light duty cleaners contribute the most claims in the selected CUs. Compared to 2013, the number of Prevention Orders issued to employers in Overnight and Short-term Accommodation (not elsewhere specified) decreased by 10% to 261 Between 2010 and 2015 YTD, there were 7 work-related deaths. 10

11 Base Rates Classification Unit # CU Description % Change from 2014 to Bed and Breakfast $1.30 $1.43 N/A N/A N/A N/A N/A Cabin, Cottage, Lodge, Resort, or Other Overnight Rental $1.30 $1.43 N/A N/A N/A N/A N/A Hotel $1.30 $1.43 N/A N/A N/A N/A N/A Motel $1.30 $1.43 N/A N/A N/A N/A N/A Organizing or Operating a Private Camp $1.30 $1.43 $1.48 N/A N/A N/A N/A Rooming House or Hostel $1.30 $1.43 N/A N/A N/A N/A N/A Resort Timeshare Operations $1.68 N/A N/A N/A N/A N/A N/A Overnight and Short-term Accommodation (not elsewhere N/A N/A $1.48 $1.79 $1.96 $ % Of the 8 Classification Units, 1 Classification Units saw an increase to their base rate and 0 saw a decrease or no change. And 7 had no data reported in the most recent year. Additional information on rates on this CU and related Rate Group can be viewed online: 11

12 Cost components for CU : Overnight and Short-term Accommodation 12

13 Statistical Overview In 2014, there were 1,870 employers in this industry, a 6% decrease over the past five years. Year STD/LTD/Fatal Claims Claim Cost Paid* Work Days Lost* Injury Rate (per 100 person-years of employment) Return to Work (<=4 weeks) Person Years STD Duration (Average Days Lost per Claim) Serious Injuries** Work- Related Deaths $7,409,766 44, N/A 46, $9,646,074 49, % 46, $12,578,571 44, % 45, $10,316,687 42, % 44, $10,019,681 37, % 44, Total 4,308 $49,970, , (Avg) 50% (Avg) 45,451 (Avg) 63 (Avg) to 2014 % Change -5% 35% -17% -2% N/A -3% -12% -15% -67% * Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims. ** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all workrelated death claims. 13

14 Return to Work (RTW) The average percentage of workers returning to work within 4 weeks for The selected CUs is lower than the all BC average between 2012 and Years The selected CUs All BC # % # % <=4 weeks 1,326 48% 89,485 52% <=12 weeks 1,866 68% 120,146 70% <=26 weeks 2,161 78% 137,291 80% 26 weeks % 14,481 8% Total 2, % 172, % Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts). 14

15 Occupations (Top 10) % STD/LTD/Fatal Claims, Profile Occupation Type # of Claims % of Claims Light duty cleaners 2,215 51% Food and beverage servers 248 6% Cooks 242 6% Janitors, caretakers and building superintendents 229 5% Other trades helpers and labourers 147 3% Dry cleaning, laundry and related occupations 122 3% Food counter attendants, kitchen helpers and related support occupations 117 3% Hotel front desk clerks 113 3% Support occupations in accommodation, travel and facilities set-up services 100 2% Outdoor sport and recreational guides 89 2% Other % Grand Total 4, % Light duty cleaners contribute the most claims in the selected CUs. 15

16 Age and Gender % STD/LTD/Fatal Claims, Profile Male Female Total Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims % 0 0% 2 0% % 363 8% % % % % % % % % % 1,192 28% % % % 65 and Over 36 1% 42 1% 78 2% Total 1,477 34% 2,830 66% 4, % Young Workers (aged 15-24) represent 13%, while Mature Workers (aged 55+) represent 20% of the total STD/LTD/Fatal claims. The majority of these claims were made by females. *There is one claim where the age and gender is uncoded. 16

17 Accident and Injury Type % STD/LTD/Fatal Claims, Profile Accident Type Claims Claim Costs Work Days Lost Overexertion 34% Overexertion 29% Overexertion 34% Fall on Same Level 17% Fall on Same Level 20% Fall on Same Level 22% Struck By 13% Fall from Elevation 18% Fall from Elevation 12% Other Bodily Motion 10% Struck By 7% Other Bodily Motion 9% Fall from Elevation 8% Other Bodily Motion 6% Struck By 7% Other 19% Other 20% Other 17% Injury Type Claims Claim Costs Work Days Lost Other Strains 36% Other Strains 35% Other Strains 41% Back Strain 25% Back Strain 20% Back Strain 22% Contusion 11% Fractures 17% Fractures 13% Laceration 8% Concussion 5% Contusion 5% Fractures 6% Contusion 5% Tendinitis, Tenosynovitis 4% Other 15% Other 17% Other 15% Overexertion contributes the most to claims, costs, and days lost in the selected CUs. The most common injury type is Other Strains, which also contributes the most claim costs and days lost. Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories. 17

18 Serious Injury Claims Between 2010 and 2014, the selected CUs combined for 420 Serious Injury Claims*. Serious Injuries represent 10% of the claims in the selected CUs and account for 31% of the claims cost paid to date. Accident Type Injury Type Fall on Same Level 29% Fractures 44% Fall from Elevation 22% Contusion 15% Struck By 16% Laceration 13% Struck Against 11% Concussion 10% Overexertion 7% Back Strain 6% Other 15% Other 12% The serious injury claims in these CUs are more likely to involve: fall on same level, fall from elevation, and fractures. *Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims. 18

19 Serious Injury Claim Examples Fall on Same Level Cost Days The worker stepped down off window ledge after cleaning headboard, did not realize that there was no lower step & fell backwards onto carpet with head & back. $ 17, Parked car in parking lot & slipped on black ice and fell. $ 43, Fall from Elevation Cost Days Carrying case of wine down stairs from kitchen to basement & foot hit a milk crate & worker fell down 12 metal steps. $ 41, The worker was doing some work on the ceiling while standing on a ladder - lost balance and fell off the ladder. $ 16,

20 Work-Related Deaths Year Occupation 2010 Outdoor sport and recreational guides 2010 Administrative officers Description FATAL - 19' COMMERCIAL SPORT FISHING VESSEL WITH ONE GUIDE AND 3 GUESTS FAILED TO RETURN TO FISHING LODGE. VESSEL NOT FOUND FELL DOWN STAIRS HITTING HEAD ON CEMENT LANDING 2010 Light duty cleaners DISC INJURY FROM GRABBING A SLIPPING BAG OF HEAVY LAUNDRY 2011 Janitors, caretakers and building superintendents 2011 Chain saw and skidder operators FATAL - FELL APPROX 20 FT FROM A LADDER WHILE CHECKING A SMOKE ALARM ON VAULTED CEILING FATAL STRUCK BY A FALLING TREE, SPINAL CORD INJURY RECEIVED 2011 Other trades helpers and labourers 2014 Light duty cleaners FATAL - WORKING ON HYDRAULIC-LIFTED ROW OF SEATS, BRAKE GAVE WAY, SEATS FELL ON NECK & BACK OF HEAD. WKR FELL 9.5' THROUGH OPENING HITTING HEAD ON FLOOR FATAL - EMPLOYER WAS HELPING TO JUMP START CAR WHEN WORKER SOMEHOW FELL BACKWARDS AND APPARENTLY HIT HEAD ON GROUND IN PARKING LOT. 20

21 Prevention Orders Prevention Orders Order Follow-Ups Note: 2015 is currently August YTD. 21

22 Penalties & Warning Letters Warning Letters Sent Penalties Imposed Between 2010 and 2015YTD, 24 warning letters were sent and 18 administrative penalties were imposed. Note: 2015 is currently August YTD. 22

23 Restaurant or Other Dining Establishment Classification Unit # Profile Prepared by: Business Information and Analysis (BIA) AUGUST 31, 2015

24 Key Findings Restaurant or Other Dining Establishment - CU # The Restaurant or Other Dining Establishment Classification Unit saw a 2.9% Base Rate increase in In 2014, there were 8,196 employers in this industry, a 5% increase over the past five years. The Injury Rate for the Restaurant or Other Dining Establishment CU remains lower than the Injury Rate for all BC CUs combined. The percentage of workers returning to work within 4 weeks increased in 2014 compared to 2013 and is higher than all BC (2014: 68% for Restaurant or Other Dining Establishment vs. 51% for all BC). The average Short-Term Disability Duration (work days lost per claim) for the Restaurant or Other Dining Establishment CU is significantly lower than all BC. Food counter attendants, kitchen helpers and related support occupations, cooks contribute the most claims in the Restaurant or Other Dining Establishment CU. Compared to 2013, the number of Prevention Orders issued to employers in Restaurant or Other Dining Establishment increased by 2% to 471 orders in As of August 31, 2015, 326 Prevention Orders have been issued year-to-date. Between 2010 and 2015 YTD, there were 5 work-related deaths. 24

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26 Restaurant or Other Dining Establishment - CU # Base Rates Classification Unit # CU Description % Change from 2014 to Restaurant or Other Dining Establishment $1.03 $0.98 $0.97 $0.96 $1.05 $ % The Restaurant or Other Dining Establishment Classification Unit saw a 2.9% Base Rate increase in Additional information on rates on this CU and related Rate Group can be viewed online: 26

27 Statistical Overview Restaurant or Other Dining Establishment - CU # In 2014, there were 8,196 employers in this industry, a 5% increase over the past five years. Year STD/LTD/Fatal Claims Claim Cost Paid* Work Days Lost* Injury Rate (per 100 person-years of employment) Return to Work (<=4 weeks) Person Years STD Duration (Average Days Lost per Claim) Serious Injuries** Work- Related Deaths ,211 $11,472,635 70, N/A 134, ,316 $12,507,459 70, % 132, ,488 $14,559,050 68, % 136, ,285 $14,625,355 70, % 138, ,517 $14,900,639 69, % 143, Total 11,817 $68,065, , (Avg) 68% (Avg) 137,104 (Avg) 37 (Avg) 1, to 2014 % Change 14% 30% -2% 10% N/A 6% -9% 11% -50% * Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims. ** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all workrelated death claims. 27

28 Return to Work (RTW) Restaurant or Other Dining Establishment - CU # The average percentage of workers returning to work within 4 weeks for Restaurant or Other Dining Establishment is higher than the all BC average between 2012 and Years Restaurant or Other All BC # % # % <=4 weeks 5,173 67% 89,485 52% <=12 weeks 6,067 79% 120,146 70% <=26 weeks 6,538 85% 137,291 80% 26 weeks % 14,481 8% Total 7, % 172, % Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts). 28

29 Restaurant or Other Dining Establishment - CU # Occupations (Top 10) % STD/LTD/Fatal Claims, Profile Occupation Type # of Claims % of Claims Food counter attendants, kitchen helpers and related support occupations 3,801 32% Cooks 3,701 31% Food and beverage servers 1,372 12% Restaurant and food service managers 590 5% Chefs 479 4% Food service supervisors 314 3% Cashiers 282 2% Bartenders 235 2% Bakers 224 2% Ma?tres d'h?tel and hosts/hostesses 141 1% Other 678 6% Grand Total 11, % Food counter attendants, kitchen helpers and related support occupations, cooks contribute the most claims in the Restaurant or Other Dining Establishment CU. 29

30 Age and Gender % STD/LTD/Fatal Claims, Profile Restaurant or Other Dining Establishment - CU # Male Female Total Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims % 10 0% 18 0% ,971 17% 2,140 18% 4,111 35% ,236 10% 1,443 12% 2,679 23% % 1,171 10% 1,900 16% % 1,398 12% 1,942 16% % 721 6% 1,045 9% 65 and Over 58 0% 59 0% 117 1% Total 4,870 41% 6,942 59% 11, % Young Workers (aged 15-24) represent 35%, while Mature Workers (aged 55+) represent 10% of the total STD/LTD/Fatal claims. The majority of these claims were made by females. * There are 5 claims where the age and gender were uncoded. 30

31 Accident and Injury Type % STD/LTD/Fatal Claims, Profile Restaurant or Other Dining Establishment - CU # Accident Type Claims Claim Costs Work Days Lost Struck By 26% Fall on Same Level 29% Fall on Same Level 28% Fall on Same Level 17% Overexertion 20% Overexertion 23% Overexertion 17% Struck By 13% Struck By 14% Exposure to Heat, Cold 15% Fall from Elevation 7% Other Bodily Motion 7% Struck Against 11% Other Bodily Motion 6% Struck Against 6% Other 15% Other 25% Other 22% Injury Type Claims Claim Costs Work Days Lost Laceration 26% Other Strains 32% Other Strains 34% Other Strains 22% Fractures 15% Back Strain 16% Heat Burns 15% Back Strain 13% Fractures 12% Back Strain 14% Laceration 10% Laceration 11% Contusion 9% Heat Burns 6% Contusion 6% Other 14% Other 24% Other 22% Struck By contributes the most claims, while Fall on Same Level contributes the most to claim costs in the Restaurant or Other Dining Establishment CU. The most common injury type is Laceration, while Other Strains contributes the most claim costs. Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories. 31

32 Serious Injury Claims Restaurant or Other Dining Establishment - CU # Between 2010 and 2014, the Restaurant or Other Dining Establishment CU combined for 1,046 Serious Injury Claims*. Serious Injuries represent 9% of the claims in the Restaurant or Other Dining Establishment CU and account for 37% of the claims cost paid to date. Accident Type Injury Type Struck By 29% Fractures 32% Fall on Same Level 29% Laceration 30% Struck Against 14% Contusion 10% Fall from Elevation 7% Concussion 8% Exposure to Heat, Cold 5% Heat Burns 5% Other 15% Other 15% The serious injury claims in this CU are more likely to involve: fall on same level, fractures. *Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims. 32

33 Restaurant or Other Dining Establishment - CU # Serious Injury Claim Examples Struck By Cost Days While worker was chopping cabbage, cut the tip of the finger. $ 33, The worker put a meat slicer on a stand to clean underneath machine (~92.8 lbs). it fell down onto hand. $ 10, Fall on Same Level Cost Days Stepping down from chair when it slid out from underneath, grabbed onto counter, felt a pull in lower back then struck head on counter. $ 70, Slipped and fell on ice when walking out of staff accommodations. $ 13,

34 Work-Related Deaths Restaurant or Other Dining Establishment - CU # Year Occupation Description 2010 Cooks FATAL - DROWNED AT A LEADERS DAY OUT EVENT WHEN WORKER DOVE OFF OF BOAT TO RETREIVE A PAIR OF SUNGLASSES 2010 Restaurant and food service managers FATAL - FELL OFF TAILGATE OF PICK UP TRUCK AND HEAVY BARREL OF DIESEL LANDED ON TOP OF WORKER 2012 Restaurant and food service managers FATAL SHOOTING 2012 Food and beverage servers FATAL GUNSHOT WOUND 2014 Chefs FATAL MESOTHELIOMA 34

35 Prevention Activity Restaurant or Other Dining Establishment - CU # Inspection Reports Other Contacts Compared to 2013, the number of Inspection Reports issued in Restaurant or Other Dining Establishment increased by 16% to 504 documents in As of August 31, 2015, 344 Inspection Reports have been issued year-to-date. Note: 2015 is currently August YTD. 35

36 Prevention Orders Restaurant or Other Dining Establishment - CU # Prevention Orders Order Follow-Ups Compared to 2013, the number of Prevention Orders issued to employers in Restaurant or Other Dining Establishment increased by 2% to 471 orders in As of August 31, 2015, 326 Prevention Orders have been issued year-to-date. Note: 2015 is currently August YTD. 36

37 Penalties & Warning Letters Restaurant or Other Dining Establishment - CU # Warning Letters Sent Penalties Imposed Between 2010 and 2015YTD, 24 warning letters were sent and nine administrative penalties were imposed. Note: 2015 is currently August YTD. 37

38 Pub, Bar, Night Club, or Lounge Classification Unit # Profile Prepared by: Business Information and Analysis (BIA) AUGUST 31, 2015

39 Key Findings Pub, Bar, Night Club, or Lounge - CU # The Pub, Bar, Night Club, or Lounge Classification Unit saw a 2.9% Base Rate decrease in In 2014, there were 739 employers in this industry, a 8% decrease over the past five years. The Injury Rate for the Pub, Bar, Night Club, or Lounge CU remains lower than the Injury Rate for all BC CUs combined. The percentage of workers returning to work within 4 weeks increased in 2014 compared to 2013 and is higher than all BC (2014: 65% for Pub, Bar, Night Club, or Lounge vs. 51% for all BC). The average Short-Term Disability Duration (work days lost per claim) for the Pub, Bar, Night Club, or Lounge CU is significantly lower than all BC. Cooks, food and beverage servers contribute the most claims in the Pub, Bar, Night Club, or Lounge CU. Compared to 2013, the number of Prevention Orders issued to employers in Pub, Bar, Night Club, or Lounge decreased by 41% to 54 orders in As of August 31, 2015, 44 Prevention Orders have been issued year-to-date. Between 2010 and 2015 YTD, there were no work-related deaths. 39

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41 Pub, Bar, Night Club, or Lounge - CU # Base Rates Classification Unit # CU Description % Change from 2014 to Pub, Bar, Night Club, or Lounge $1.03 $0.98 $0.97 $0.96 $1.05 $ % The Pub, Bar, Night Club, or Lounge Classification Unit saw a 2.9% Base Rate increase in Additional information on rates on this CU and related Rate Group can be viewed online: 41

42 Pub, Bar, Night Club, or Lounge - CU # Statistical Overview In 2014, there were 739 employers in this industry, a 8% decrease over the past five years. Year STD/LTD/Fatal Claims Claim Cost Paid* Work Days Lost* Injury Rate (per 100 person-years of employment) Return to Work (<=4 weeks) Person Years STD Duration (Average Days Lost per Claim) Serious Injuries** Work- Related Deaths $1,128,142 5, N/A 14, $1,874,468 9, % 13, $2,031,535 7, % 13, $2,147,899 6, % 12, $1,404,375 4, % 12, Total 954 $8,586,419 33, (Avg) 63% (Avg) 13,065 (Avg) 42 (Avg) to 2014 % Change 6% 24% -22% 10% N/A -12% -16% 47% N/A * Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims. ** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all workrelated death claims. 42

43 Return to Work (RTW) Pub, Bar, Night Club, or Lounge - CU # The average percentage of workers returning to work within 4 weeks for Pub, Bar, Night Club, or Lounge is higher than the all BC average between 2012 and Years Pub, Bar, Night All BC # % # % <=4 weeks % 89,485 52% <=12 weeks % 120,146 70% <=26 weeks % 137,291 80% 26 weeks+ 33 6% 14,481 8% Total % 172, % Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts). 43

44 Pub, Bar, Night Club, or Lounge - CU # Occupations (Top 10) % STD/LTD/Fatal Claims, Profile Occupation Type # of Claims % of Claims Cooks % Food and beverage servers % Bartenders % Food counter attendants, kitchen helpers and related support occupations 83 9% Security guards and related security service occupations 55 6% Restaurant and food service managers 49 5% Chefs 31 3% Retail salespersons 27 3% Other service support occupations, n.e.c. 17 2% Janitors, caretakers and building superintendents 12 1% Other 64 7% Grand Total % Cooks, food and beverage servers contribute the most claims in the Pub, Bar, Night Club, or Lounge CU. 44

45 Pub, Bar, Night Club, or Lounge - CU # Age and Gender % STD/LTD/Fatal Claims, Profile Male Female Total Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims % 0 0% 2 0% % % % % % % % 85 9% % % 61 6% % % 38 4% 57 6% 65 and Over 6 1% 4 0% 10 1% Total % % % Young Workers (aged 15-24) represent 31%, while Mature Workers (aged 55+) represent 7% of the total STD/LTD/Fatal claims. The slight majority of these claims were made by males. 45

46 Accident and Injury Type % STD/LTD/Fatal Claims, Profile Accident Type Pub, Bar, Night Club, or Lounge - CU # Claims Claim Costs Work Days Lost Struck By 24% Acts of Violence, Force 36% Overexertion 26% Overexertion 16% Overexertion 17% Acts of Violence, Force 20% Fall on Same Level 13% Struck By 13% Fall on Same Level 17% Acts of Violence, Force 11% Fall on Same Level 10% Struck By 13% Exposure to Heat, Cold 10% Fall from Elevation 7% Fall from Elevation 7% Other 26% Other 17% Other 18% Injury Type Claims Claim Costs Work Days Lost Laceration 27% Fractures 24% Other Strains 30% Other Strains 22% Other Strains 23% Fractures 17% Back Strain 12% Concussion 12% Laceration 12% Heat Burns 10% Laceration 9% Back Strain 10% Fractures 8% Back Strain 7% Concussion 9% Other 20% Other 26% Other 22% Struck By contributes the most claims, while Acts of Violence, Force contributes the most to claim costs in the Pub, Bar, Night Club, or Lounge CU. The most common injury type is Laceration, while Fractures contributes the most claim costs. Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories. 46

47 Serious Injury Claims Pub, Bar, Night Club, or Lounge - CU # Between 2010 and 2014, the Pub, Bar, Night Club, or Lounge CU combined for 142 Serious Injury Claims*. Serious Injuries represent 15% of the claims in the Pub, Bar, Night Club, or Lounge CU and account for 53% of the claims cost paid to date. Accident Type Injury Type Acts of Violence, Force 23% Fractures 41% Struck By 23% Laceration 31% Fall on Same Level 19% Concussion 7% Struck Against 13% Dislocation 4% Fall from Elevation 11% Other Injuries 4% Other 12% Other 14% The serious injury claims in this CU are more likely to involve: acts of violence, force, fractures. *Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims. 47

48 Serious Injury Claim Examples Pub, Bar, Night Club, or Lounge - CU # Acts of Violence, Force Cost Days Checked exit area after locking club door, four assailants punched & kicked worker causing fall to ground & lost of consciousness. $ 73, The worker was trying to get a patron to leave and wkr grabbed patron and patron pulled back and The worker hurt hip. $ 357, Struck By Cost Days Sharpening knife on steel sharpening rod & it slipped causing lacerations. $ 50, While changing a keg which was stacked 3 high, the second keg fell from the pile and landed on worker s foot. $ 27,

49 Pub, Bar, Night Club, or Lounge - CU # Prevention Activity Inspection Reports Other Contacts Compared to 2013, the number of Inspection Reports issued in Pub, Bar, Night Club, or Lounge decreased by 45% to 52 documents in As of August 31, 2015, 48 Inspection Reports have been issued year-to-date. Note: 2015 is currently August YTD. 49

50 Pub, Bar, Night Club, or Lounge - CU # Prevention Orders Prevention Orders Order Follow-Ups Compared to 2013, the number of Prevention Orders issued to employers in Pub, Bar, Night Club, or Lounge decreased by 41% to 54 orders in As of August 31, 2015, 44 Prevention Orders have been issued year-to-date. Note: 2015 is currently August YTD. 50

51 Penalties & Warning Letters Pub, Bar, Night Club, or Lounge - CU # Warning Letters Sent Penalties Imposed Between 2010 and 2015YTD, four warning letters were sent and no administrative penalties were imposed. Note: 2015 is currently August YTD. 51

52 Ski Hill or Gondola Ride Classification Unit # Profile Prepared by: Business Information and Analysis (BIA) AUGUST 31, 2015

53 Key Findings Ski Hill or Gondola Ride - CU # The Ski Hill or Gondola Ride Classification Unit saw a 21.5% Base Rate increase in In 2014, there were 40 employers in this industry, a 0% increase over the past five years. The Injury Rate for the Ski Hill or Gondola Ride CU remains higher than the Injury Rate for all BC CUs combined. The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is higher than all BC (2014: 57% for Ski Hill or Gondola Ride vs. 51% for all BC). The average Short-Term Disability Duration (work days lost per claim) for the Ski Hill or Gondola Ride CU is significantly lower than all BC. Program leaders and instructors in recreation, sport and fitness contribute the most claims in the Ski Hill or Gondola Ride CU. There were 98 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, nine Prevention Orders have been issued year-to-date. Between 2010 and 2015 YTD, there was one work-related death. 53

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55 Ski Hill or Gondola Ride - CU # Base Rates Classification Unit # CU Description % Change from 2014 to Ski Hill or Gondola Ride $2.59 $2.58 $3.11 $3.73 $4.10 $ % The Ski Hill or Gondola Ride Classification Unit saw a 21.5% Base Rate increase in Additional information on rates on this CU and related Rate Group can be viewed online: 55

56 Ski Hill or Gondola Ride - CU # Statistical Overview In 2014, there were 40 employers in this industry, a 0% increase over the past five years. Year STD/LTD/Fatal Claims Claim Cost Paid* Work Days Lost* Injury Rate (per 100 person-years of employment) Return to Work (<=4 weeks) Person Years STD Duration (Average Days Lost per Claim) Serious Injuries** Work- Related Deaths $2,356,752 10, N/A 3, $2,110,487 8, % 3, $3,032,505 9, % 3, $2,943,084 8, % 3, $2,034,805 7, % 3, Total 1,195 $12,477,633 44, (Avg) 59% (Avg) 3,138 (Avg) 44 (Avg) to 2014 % Change -13% -14% -28% -7% N/A -7% -12% -10% N/A * Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims. ** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all workrelated death claims. 56

57 Ski Hill or Gondola Ride - CU # Return to Work (RTW) The average percentage of workers returning to work within 4 weeks for Ski Hill or Gondola Ride is higher than the all BC average between 2012 and Years Ski Hill or Gondola All BC # % # % <=4 weeks % 89,485 52% <=12 weeks % 120,146 70% <=26 weeks % 137,291 80% 26 weeks+ 52 7% 14,481 8% Total % 172, % Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts). 57

58 Ski Hill or Gondola Ride - CU # Occupations (Top 10) % STD/LTD/Fatal Claims, Profile Occupation Type # of Claims % of Claims Program leaders and instructors in recreation, sport and fitness % Operators and attendants in amusement, recreation and sport % Construction millwrights and industrial mechanics 33 3% Janitors, caretakers and building superintendents 24 2% Outdoor sport and recreational guides 18 2% Accommodation, travel, tourism and related services supervisors 17 1% Food counter attendants, kitchen helpers and related support occupations 17 1% Heavy-duty equipment mechanics 15 1% Other service support occupations, n.e.c. 14 1% Cooks 12 1% Other % Grand Total 1, % Program leaders and instructors in recreation, sport and fitness contribute the most claims in the Ski Hill or Gondola Ride CU. 58

59 Ski Hill or Gondola Ride - CU # Age and Gender % STD/LTD/Fatal Claims, Profile Male Female Total Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims % 0 0% 0 0% % % % % % % % 53 4% % % 26 2% % % 19 2% 69 6% 65 and Over 21 2% 5 0% 26 2% Total % % 1, % Young Workers (aged 15-24) represent 30%, while Mature Workers (aged 55+) represent 8% of the total STD/LTD/Fatal claims. The majority of these claims were made by males. *There is one claim where the age and gender is uncoded. 59

60 Ski Hill or Gondola Ride - CU # Accident and Injury Type % STD/LTD/Fatal Claims, Profile Accident Type Claims Claim Costs Work Days Lost Fall from Elevation 35% Fall from Elevation 42% Fall from Elevation 44% Fall on Same Level 15% Fall on Same Level 14% Fall on Same Level 14% Other Bodily Motion 13% Struck By 11% Other Bodily Motion 13% Overexertion 13% Other Bodily Motion 11% Struck By 10% Struck By 12% Overexertion 7% Overexertion 9% Other 12% Other 15% Other 9% Injury Type Claims Claim Costs Work Days Lost Other Strains 43% Other Strains 38% Other Strains 49% Back Strain 15% Fractures 30% Fractures 24% Fractures 14% Concussion 8% Concussion 11% Concussion 11% Back Strain 8% Back Strain 8% Contusion 6% Dislocation 6% Dislocation 3% Other 11% Other 11% Other 6% Fall from Elevation contributes the most to claims, costs, and days lost in the Ski Hill or Gondola Ride CU. The most common injury type is Other Strains, which also contributes the most claim costs and days lost. Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories. 60

61 Ski Hill or Gondola Ride - CU # Serious Injury Claims Between 2010 and 2014, the Ski Hill or Gondola Ride CU combined for 197 Serious Injury Claims*. Serious Injuries represent 17% of the claims in the Ski Hill or Gondola Ride CU and account for 49% of the claims cost paid to date. Accident Type Injury Type Fall from Elevation 46% Fractures 61% Fall on Same Level 20% Other Strains 12% Struck By 10% Concussion 11% Other Bodily Motion 9% Laceration 5% Struck Against 5% Dislocation 5% Other 11% Other 7% The serious injury claims in this CU are more likely to involve: fall from elevation, and fractures. *Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims. 61

62 Serious Injury Claim Examples Ski Hill or Gondola Ride - CU # Fall from Elevation Cost Days Was coming down ski hill after closing rail park, ski binding was loose, ski popped off causing worker to fall down landing on left side of left forearm. $ 11, Caught outside edge of ski & fell landing on side & cracking helmet. $ 29, Fall on Same Level Cost Days Skiing down a run, made a turn by cliff face, struck a rock and flew head first into cliff face. $ 18, Teaching on snow orientation & hit patch of ice & right ski released & left ski caught an edge & released sending wkr falling forward. $ 36,

63 Ski Hill or Gondola Ride - CU # Prevention Activity Inspection Reports Other Contacts Compared to 2013, the number of Inspection Reports issued in Ski Hill or Gondola Ride decreased by 3% to 31 documents in As of August 31, 2015, 24 Inspection Reports have been issued year-to-date. Note: 2015 is currently August YTD. 63

64 Ski Hill or Gondola Ride - CU # Prevention Orders Prevention Orders Order Follow-Ups There were 98 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, nine Prevention Orders have been issued year-to-date. Note: 2015 is currently August YTD. 64

65 Penalties & Warning Letters Ski Hill or Gondola Ride - CU # Warning Letters Sent Penalties Imposed Between 2010 and 2015YTD, no warning letters were sent and one administrative penalty was imposed. Note: 2015 is currently August YTD. 65

66 Industry Statistical Overview Casino or other Gaming Operations Classification Units # , , Profile Prepared by: Business Information and Analysis (BIA) AUGUST 31, 2015

67 Key Findings In 2014, there were 51 employers in this industry, a 2% increase over the past five years. The Injury Rate for the selected CUs decreased by 16.3% since the prior year. The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is lower than all BC (2014: 44% for The selected CUs vs. 51% for all BC). The average Short-Term Disability Duration (work days lost per claim) for the selected CUs is similar to all-bc. Operators and attendants in amusement, recreation and sport, security guards and related security service occupations, casino occupations, cashiers contribute the There were 128 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, three Prevention Orders have been issued year-to-date. Between 2010 and 2015 YTD, there were no work-related deaths. 67

68 68

69 Base Rates Classification Unit # CU Description % Change from 2014 to Bingo, Casino, or Other Gaming Operations N/A N/A N/A N/A N/A N/A N/A Bingo Operations $0.91 $0.91 $0.84 $0.84 $0.88 N/A N/A Casino or Other Gaming Operations (not elsewhere $0.64 $0.72 $0.79 $0.95 $1.03 $ % Of the 3 Classification Units, 0 Classification Units saw an increase to their base rate and 1 saw a decrease or no change. And 2 had no data reported in the most recent year. Additional information on rates on this CU and related Rate Group can be viewed online: 69

70 Statistical Overview In 2014, there were 51 employers in this industry, a 2% increase over the past five years. Year STD/LTD/Fatal Claims Claim Cost Paid* Work Days Lost* Injury Rate (per 100 person-years of employment) Return to Work (<=4 weeks) Person Years STD Duration (Average Days Lost per Claim) Serious Injuries** Work- Related Deaths $914,141 5, N/A 5, $1,072,914 6, % 5, $1,274,560 6, % 5, $1,817,539 6, % 5, $907,501 3, % 5, Total 639 $5,986,656 29, (Avg) 52% (Avg) 5,575 (Avg) 55 (Avg) to 2014 % Change -33% -1% -33% -32% N/A 8% 32% -55% N/A * Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims. ** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all workrelated death claims. 70

71 Return to Work (RTW) The average percentage of workers returning to work within 4 weeks for The selected CUs is lower than the all BC average between 2012 and Years The selected CUs All BC # % # % <=4 weeks % 89,485 52% <=12 weeks % 120,146 70% <=26 weeks % 137,291 80% 26 weeks % 14,481 8% Total % 172, % Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts). 71

72 Occupations (Top 10) % STD/LTD/Fatal Claims, Profile Occupation Type # of Claims % of Claims Operators and attendants in amusement, recreation and sport % Security guards and related security service occupations 73 11% Casino occupations 70 11% Cashiers 58 9% Accommodation, travel, tourism and related services supervisors 55 9% Food and beverage servers 51 8% Cooks 42 7% Food counter attendants, kitchen helpers and related support occupations 36 6% Chefs 15 2% Janitors, caretakers and building superintendents 12 2% Other 76 12% Grand Total % Operators and attendants in amusement, recreation and sport, security guards and related security service occupations, casino occupations, cashiers contribute the most claims in the selected CUs. 72

73 Operators and attendants in amusement, recreation and sport This unit group includes amusement occupations such as operators of amusement rides, games and other attractions, and attendants in amusement, recreation and sports facilities who assist patrons, collect tickets and fees and supervise the use of recreational and sports equipment. They are employed by amusement parks, fairs, exhibitions, carnivals, arenas, billiard parlours, bowling alleys, golf courses, ski centres, tennis clubs, campgrounds and other recreational and sports facilities. Illustrative example(s) amusement attraction operator amusement park attendant amusement ride operator athletic equipment custodian billiard parlour attendant bingo hall attendant bowling alley attendant campground attendant game concession operator ice maker, rink recreation attendant recreational facility attendant ski lift attendant sports attendant tennis court attendant 73

74 Casino occupations Casino workers operate gaming tables, maintain slot machines, accept keno wagers, pay out winning bets and jackpots and collect losing bets. They are employed by casinos. Illustrative example(s) croupier keno runner, casino keno writer Exclusion(s) Amusement ride, sports facility and bingo hall workers (See 6722 Operators and attendants in amusement, recreation and sport) Supervisors of casino workers (See 6313 Accommodation, travel, tourism and related services supervisors) Main duties Casino workers perform some or all of the following duties: Operate gaming tables and games such as roulette, blackjack, keno, baccarat and poker Explain rules of games to patrons and ensure that rules are followed Accept keno wagers and issue computerized tickets for selection Determine winners or announce winning numbers Calculate and pay out winning bets and jackpots, collect losing bets and maintain related reports Fill slot machines with coins and assist patrons experiencing difficulties with machines Perform minor adjustments to slot machines. 74

75 Age and Gender % STD/LTD/Fatal Claims, Profile Male Female Total Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims % 0 0% 0 0% % 40 6% 63 10% % 75 12% % % 95 15% % % % % % 58 9% 89 14% 65 and Over 7 1% 9 1% 16 3% Total % % % Young Workers (aged 15-24) represent 10%, while Mature Workers (aged 55+) represent 16% of the total STD/LTD/Fatal claims. The majority of these claims were made by females. 75

76 Accident and Injury Type % STD/LTD/Fatal Claims, Profile Accident Type Claims Claim Costs Work Days Lost Overexertion 26% Overexertion 32% Overexertion 27% Fall on Same Level 17% Fall on Same Level 14% Fall on Same Level 15% Struck By 15% Fall from Elevation 13% Other Bodily Motion 14% Other Bodily Motion 12% Other Bodily Motion 12% Fall from Elevation 12% Struck Against 8% Struck By 11% Struck By 11% Other 23% Other 18% Other 21% Injury Type Claims Claim Costs Work Days Lost Other Strains 42% Other Strains 45% Other Strains 44% Back Strain 19% Back Strain 13% Back Strain 14% Contusion 14% Fractures 9% Contusion 10% Laceration 7% Contusion 8% Tendinitis, Tenosynovitis 9% Tendinitis, Tenosynovitis 4% Concussion 8% Fractures 8% Other 15% Other 17% Other 16% Overexertion contributes the most to claims, costs, and days lost in the selected CUs. The most common injury type is Other Strains, which also contributes the most claim costs and days lost. Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories. 76

77 Serious Injury Claims Between 2010 and 2014, the selected CUs combined for 49 Serious Injury Claims*. Serious Injuries represent 8% of the claims in the selected CUs and account for 34% of the claims cost paid to date. Accident Type Injury Type Fall on Same Level 39% Contusion 35% Struck By 20% Fractures 29% Struck Against 18% Concussion 12% Fall from Elevation 8% Laceration 10% Other Bodily Motion 6% Other Strains 6% Other 8% Other 8% The serious injury claims in these CUs are more likely to involve: fall on same level, struck against, contusions, fractures. *Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims. 77

78 Serious Injury Claim Examples Fall on Same Level Cost Days Worker sat down in chair, did not know latch was down, chair skidded out and worker fell off chair striking head against a desk then to floor. $ 15, The worker tripped over cord in bushes and fell over to the sidewalk. $ 56, Struck By Cost Days Finger got crushed between the heavy doors of a vault. $ 11, The worker was exchanging chips for patron when a sign fell down from the wall & hit worker s head. $ 25,

79 Prevention Activity Inspection Reports Other Contacts Compared to 2013, the number of Inspection Reports issued in Bingo, Casino, or Other Gaming Operations, Bingo Operations, Casino or Other Gaming Operations (not elsewhere specified) increased by 82% to 40 documents in As of August 31, 2015, 12 Inspection Reports have been issued year-to-date. Note: 2015 is currently August YTD. 79

80 Prevention Orders Prevention Orders Order Follow-Ups There were 128 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, three Prevention Orders have been issued year-to-date. Note: 2015 is currently August YTD. 80

81 Penalties & Warning Letters Warning Letters Sent Penalties Imposed Between 2010 and 2015YTD, one warning letter was sent and one administrative penalty was imposed. Note: 2015 is currently August YTD. 81

82 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility Classification Unit # Profile Prepared by: Business Information and Analysis (BIA) AUGUST 31, 2015

83 Key Findings Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # The Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility Classification Unit saw a 10.5% Base Rate increase in In 2014, there were 299 employers in this industry, a 1% decrease over the past five years. The Injury Rate for the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU decreased by 5.8% since the prior year. The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is higher than all BC (2014: 56% for Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility vs. 51% for all BC). Landscaping and grounds maintenance labourers, cooks, food and beverage servers contribute the most claims in the Golf Course, Driving Range, Pitch and Putt, or Lawn There were 238 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, 39 Prevention Orders have been issued year-to-date. Between 2010 and 2015 YTD, there was one work-related death. 83

84 84

85 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Base Rates Classification Unit # CU Description % Change from 2014 to Golf Course, Driving Range, Pitch and Putt, or Lawn $1.03 $1.07 $1.28 $1.43 $1.14 $ % The Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility Classification Unit saw a 10.5% Base Rate increase in Additional information on rates on this CU and related Rate Group can be viewed online: 85

86 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Statistical Overview In 2014, there were 299 employers in this industry, a 1% decrease over the past five years. Year STD/LTD/Fatal Claims Claim Cost Paid* Work Days Lost* Injury Rate (per 100 person-years of employment) Return to Work (<=4 weeks) Person Years STD Duration (Average Days Lost per Claim) Serious Injuries** Work- Related Deaths $1,365,921 3, N/A 5, $938,721 4, % 5, $1,044,770 4, % 5, $1,056,617 3, % 5, $951,736 3, % 4, Total 590 $5,357,765 18, (Avg) 62% (Avg) 5,205 (Avg) 38 (Avg) to 2014 % Change -12% -30% 4% 13% N/A -27% 33% -50% -100% * Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims. ** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all workrelated death claims. 86

87 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Return to Work (RTW) The average percentage of workers returning to work within 4 weeks for Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility is higher than the all BC average between 2012 and Years Golf Course, All BC # % # % <=4 weeks % 89,485 52% <=12 weeks % 120,146 70% <=26 weeks % 137,291 80% 26 weeks+ 22 6% 14,481 8% Total % 172, % Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts). 87

88 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Occupations (Top 10) % STD/LTD/Fatal Claims, Profile Occupation Type # of Claims % of Claims Landscaping and grounds maintenance labourers % Cooks 91 15% Food and beverage servers 60 10% Landscape and horticulture technicians and specialists 52 9% Nursery and greenhouse workers 42 7% Food counter attendants, kitchen helpers and related support occupations 21 4% Janitors, caretakers and building superintendents 16 3% Operators and attendants in amusement, recreation and sport 14 2% Chefs 11 2% Other small engine and small equipment repairers 10 2% Other 71 12% Grand Total % Landscaping and grounds maintenance labourers, cooks, food and beverage servers contribute the most claims in the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU. 88

89 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Age and Gender % STD/LTD/Fatal Claims, Profile Male Female Total Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims % 0 0% 0 0% % 56 9% % % 24 4% 84 14% % 31 5% % % 51 9% % % 22 4% 94 16% 65 and Over 21 4% 1 0% 22 4% Total % % % Young Workers (aged 15-24) represent 24%, while Mature Workers (aged 55+) represent 20% of the total STD/LTD/Fatal claims. The majority of these claims were made by males. 89

90 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Accident and Injury Type % STD/LTD/Fatal Claims, Profile Accident Type Claims Claim Costs Work Days Lost Overexertion 29% Overexertion 34% Overexertion 33% Struck By 20% Fall from Elevation 13% Fall on Same Level 16% Fall on Same Level 10% Struck By 13% Fall from Elevation 15% Other Bodily Motion 9% Fall on Same Level 12% Struck By 12% Fall from Elevation 8% Repetitive Motion 9% Other Bodily Motion 7% Other 24% Other 18% Other 18% Injury Type Claims Claim Costs Work Days Lost Back Strain 26% Other Strains 24% Other Strains 29% Other Strains 25% Fractures 21% Back Strain 27% Laceration 13% Back Strain 18% Fractures 19% Contusion 11% Other Injuries 11% Contusion 8% Fractures 6% Tendinitis, Tenosynovitis 9% Concussion 4% Other 19% Other 17% Other 13% Overexertion contributes the most to claims, costs, and days lost in the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU. The most common injury type is Back Strain, while Other Strains contributes the most claim costs. Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories. 90

91 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Serious Injury Claims Between 2010 and 2014, the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU combined for 53 Serious Injury Claims*. Serious Injuries represent 9% of the claims in the Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility CU and account for 43% of the claims cost paid to date. Accident Type Injury Type Struck By 38% Fractures 43% Fall on Same Level 25% Laceration 19% Fall from Elevation 13% Contusion 11% Struck Against 9% Concussion 9% MVIs 8% Back Strain 8% Other 8% Other 9% The serious injury claims in this CU are more likely to involve: struck by, fall on same level, fractures. *Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims. 91

92 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Serious Injury Claim Examples Struck By Cost Days The worker was underneath an elevated riding lawnmower on a jack stand when the lawnmower slipped off stand & landed on the worker pinning head under the axle. $ 323, A bottle of wine fell off the shelf onto worker s head. $ 24, Fall on Same Level Cost Days Coming down the wooden ramp, slipped on ice & landed. $ 17, The worker slipped and fell against steering wheel of a ride on lawnmower. $ 28,

93 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Prevention Activity Inspection Reports Other Contacts There were 196 Inspection Reports issued between 2010 and 2015YTD. As of August 31, 2015, 14 Inspection Reports have been issued year-to-date. Note: 2015 is currently August YTD. 93

94 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Prevention Orders Prevention Orders Order Follow-Ups There were 238 Prevention Orders issued between 2010 and 2015YTD. As of August 31, 2015, 39 Prevention Orders have been issued year-to-date. Note: 2015 is currently August YTD. 94

95 Golf Course, Driving Range, Pitch and Putt, or Lawn Bowling Facility - CU # Penalties & Warning Letters Warning Letters Sent Penalties Imposed Between 2010 and 2015YTD, three warning letters were sent and no administrative penalties were imposed. Note: 2015 is currently August YTD. 95

96 Outdoor Sport Tour Classification Unit # Profile Prepared by: Business Information and Analysis (BIA) AUGUST 31, 2015

97 Key Findings Outdoor Sport Tour - CU # The Outdoor Sport Tour Classification Unit saw a 6% Base Rate decrease in In 2014, there were 475 employers in this industry, a 10% increase over the past five years. The Injury Rate for the Outdoor Sport Tour CU remains higher than the Injury Rate for all BC CUs combined. The percentage of workers returning to work within 4 weeks decreased in 2014 compared to 2013 and is lower than all BC (2014: 34% for Outdoor Sport Tour vs. 51% for all BC). The average Short-Term Disability Duration (work days lost per claim) for the Outdoor Sport Tour CU is significantly higher than all BC. Outdoor sport and recreational guides account for the significant majority of the claims in the Outdoor Sport Tour CU. There were no Prevention Orders issued in As of August 31, 2015, 24 Prevention Orders have been issued year-to-date. Between 2010 and 2015 YTD, there were 2 work-related deaths. 97

98 Cost components for CU : Outdoor Sport Tour 98

99 Outdoor Sport Tour - CU # Base Rates Classification Unit # CU Description % Change from 2014 to Outdoor Sport Tour $2.78 $3.35 $2.95 $2.64 $2.85 $ % The Outdoor Sport Tour Classification Unit saw a 6% Base Rate decrease in Additional information on rates on this CU and related Rate Group can be viewed online: 99

100 Outdoor Sport Tour - CU # Statistical Overview In 2014, there were 475 employers in this industry, a 10% increase over the past five years. Year STD/LTD/Fatal Claims Claim Cost Paid* Work Days Lost* Injury Rate (per 100 person-years of employment) Return to Work (<=4 weeks) Person Years STD Duration (Average Days Lost per Claim) Serious Injuries** Work- Related Deaths $624,867 3, N/A 1, $1,355,770 3, % 1, $1,080,399 3, % 1, $648,658 3, % 1, $1,152,971 3, % 1, Total 255 $4,862,665 18, (Avg) 42% (Avg) 1,377 (Avg) 98 (Avg) to 2014 % Change 22% 85% -2% -19% N/A 28% -13% 89% N/A * Note: The Claim Cost Paid and Work Days Lost relate to the claims from all years of injury and are not just the results of the given year's claims. ** Note: Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all workrelated death claims. 100

101 Outdoor Sport Tour - CU # Return to Work (RTW) The average percentage of workers returning to work within 4 weeks for Outdoor Sport Tour is lower than the all BC average between 2012 and Years Outdoor Sport Tour All BC # % # % <=4 weeks 65 40% 89,485 52% <=12 weeks 95 58% 120,146 70% <=26 weeks % 137,291 80% 26 weeks % 14,481 8% Total % 172, % Note: The RTW calculations for BC includes CUs outside of the rateable group (ie. deposit accounts). 101

102 Outdoor Sport Tour - CU # Occupations (Top 10) % STD/LTD/Fatal Claims, Profile Occupation Type # of Claims % of Claims Outdoor sport and recreational guides % Tour and travel guides 25 10% Program leaders and instructors in recreation, sport and fitness 7 3% Light duty cleaners 6 2% Chefs 4 2% Operators and attendants in amusement, recreation and sport 4 2% Water transport deck and engine room crew 3 1% Heavy-duty equipment mechanics 3 1% Other trades helpers and labourers 3 1% Chain saw and skidder operators 3 1% Other 31 12% Grand Total % Outdoor sport and recreational guides account for the significant majority of the claims in the Outdoor Sport Tour CU. 102

103 Outdoor Sport Tour - CU # Age and Gender % STD/LTD/Fatal Claims, Profile Male Female Total Age # of Claims % of Claims # of Claims % of Claims # of Claims % of Claims % 0 0% 0 0% % 33 13% 60 24% % 35 14% 93 36% % 9 4% 47 18% % 8 3% 40 16% % 2 1% 15 6% 65 and Over 0 0% 0 0% 0 0% Total % 87 34% % Young Workers (aged 15-24) represent 24%, while Mature Workers (aged 55+) represent 6% of the total STD/LTD/Fatal claims. The majority of these claims were made by males. 103

104 Outdoor Sport Tour - CU # Accident and Injury Type % STD/LTD/Fatal Claims, Profile Accident Type Claims Claim Costs Work Days Lost Fall from Elevation 26% Fall from Elevation 28% Fall from Elevation 24% Overexertion 20% Struck By 26% Overexertion 16% Struck By 13% Overexertion 10% Struck By 13% Other Bodily Motion 11% Caught In 8% Other Bodily Motion 12% Fall on Same Level 10% Other Bodily Motion 7% Fall on Same Level 8% Other 20% Other 22% Other 28% Injury Type Claims Claim Costs Work Days Lost Other Strains 44% Fractures 33% Other Strains 49% Back Strain 16% Other Strains 33% Fractures 19% Fractures 12% Back Strain 13% Back Strain 16% Contusion 9% Concussion 10% Dislocation 4% Dislocation 5% Laceration 4% Concussion 3% Other 14% Other 6% Other 9% Fall from Elevation contributes the most to claims, costs, and days lost in the Outdoor Sport Tour CU. The most common injury type is Other Strains, while Fractures contributes the most claim costs. Note: Claims with unknown mapped code and uncoded claim costs have been proportionally allocated to coded categories. 104

105 Outdoor Sport Tour - CU # Serious Injury Claims Between 2010 and 2014, the Outdoor Sport Tour CU combined for 56 Serious Injury Claims*. Serious Injuries represent 22% of the claims in the Outdoor Sport Tour CU and account for 49% of the claims cost paid to date. Accident Type Injury Type Fall from Elevation 38% Fractures 52% Struck By 14% Other Strains 13% Overexertion 11% Concussion 11% Struck Against 9% Dislocation 9% Fall on Same Level 9% Back Strain 5% Other 20% Other 11% The serious injury claims in this CU are more likely to involve: fall from elevation, and fractures. *Serious Injuries include time-loss claims that represent either a serious medical diagnosis, or a potentially-serious medical diagnosis with a long recovery period of 50+ days paid (10+ weeks off work). Serious Injuries also include all work-related death claims. 105

106 Serious Injury Claim Examples Outdoor Sport Tour - CU # Fall from Elevation Cost Days Worker lost a ski and crashed while skiing, leg went into snow bank and body continued down the hill, felt pain in hip. $ 12, Fell from a height of approx 20 ft, building new zipline, landed on hip on rock. $ 12, Struck By Cost Days Knife slipped while being sharpened -worker cut themselves. $ 16, #N/A #N/A #N/A 106

107 Outdoor Sport Tour - CU # Prevention Activity Inspection Reports Other Contacts There were 115 Inspection Reports issued between 2010 and 2015YTD. As of August 31, 2015, 22 Inspection Reports have been issued year-to-date. Note: 2015 is currently August YTD. 107

108 Outdoor Sport Tour - CU # Prevention Orders Prevention Orders Order Follow-Ups There were no Prevention Orders issued in As of August 31, 2015, 24 Prevention Orders have been issued year-to-date. Note: 2015 is currently August YTD. 108

109 Bill 9 Update June 25, 2015

110 Bill 9 Introduced February 2015 Received Royal Assent and passed into law on May 14,

111 Bill 9 Expands WorkSafeBC s ability to collect penalties Requires that WorkSafeBC add two new directors (a law enforcement and an OHS professional) Allows for new timeframes for reviews for OHS matters WHMIS 2015 Changes employers obligations to conduct incident investigations 111

112 Bill 9 Introduces new or enhanced OHS enforcement tools: Expanded Stop Work Orders OHS Citations (for employers) Expanded injunction powers Penalty due diligence onus change Compliance agreements 112

113 Employer Incident Investigations 1. Preliminary Incident Investigation Policy Incidents requiring a preliminary investigation Identifying unsafe conditions, acts, or procedures Determining interim corrective action 113

114 Employer Incident Investigations 2. Full Incident Investigation Policy (con t) Producing the full investigation report Extensions for submitting the full investigations report Corrective action reporting following the full investigation 114

115 Online Resources The following three documents are provided as high level summaries that provide an introduction and overview of the changes to the Workers Compensation Act: Legislative Change: A Primer on Stop Work Orders (updated May 29, 2015) Legislative Change: A Primer on Employer Incident Investigations Legislative Change: A primer on Injunctions and Due Diligence WorkSafeBC has now published occupational health and safety policies related to the Bill 9 amendments. See updates to the Prevention Manual and the Occupational Health and Safety Regulation page. New requirements for employer incident investigations are detailed in the attached overview and flow chart. Please review the questions and answers on changes to the Workers Compensation Act. 115

116 WHMIS 2015 WHMIS Changes are Coming 116

117 117

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