DEPARTMENT OF ENVIRONMENTAL HEALTH PEAK PERFORMANCE REVIEW APRIL 4, 2016

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1 DEPARTMENT OF ENVIRONMENTAL HEALTH PEAK PERFORMANCE REVIEW APRIL 4, 2016

2 DEH Budget vs. Actual Budget vs. Actual $10,000,000 $9,000,000 $8,000,000 $7,000,000 $6,000,000 $5,000,000 $4,000,000 $3,000,000 EQ: Enterprise Fund Budget vs. Actuals $14,000,000 $12,000,000 $10,000,000 $8,000,000 $6,000,000 $4,000,000 DEH: General Fund Budget vs. Actuals $2,000,000 $1,000,000 $2,000,000 $ $ Budget Actual Budget Actual 2

3 DEH Funding by Source (in millions) (in millions) $10.13 $12.16 $10.00 $12.87 $7.20 $7.88 General Fund Enterprise Fund Special Revenue Funds (including grants) General Fund Enterprise Fund Special Revenue Funds (including grants) 3

4 DEH Budget Growth vs. Citywide Annual Budget Growth: DEH General Fund vs. Citywide 12.0% 10.0% Budget Growth 8.0% 6.0% 4.0% 2.0% 0.0% DEH General Fund Annual Budget Growth % 6.4% 10.3% 5.4% 6.8% Citywide Annual Budget Growth 5.7% 2.4% 9.3% 5.5% 3.6% 4

5 DEH General Fund Revenue Revenue $3,500,000 $3,244,732 $3,000,000 $2,500,000 $2,000,000 $2,604,986 $2,394,061 $2,089,569 $1,500,000 $1,000,000 $500,000 $

6 Vital Signs Retirement Forecasting Projected Retirement Eligibility 35% 30% 25% 20% 15% 10% 10.4% 13.3% 14.1% 19.0% 16.1% 19.4% 22.1% 22.5% 24.5% 26.0% 28.8% 29.1% 5% 0% 2016 (Current) DEH Citywide* DEH Eligible Employees * Citywide refers to all CSA limited and unlimited employees (N = 7,257 as of ) 6

7 Vital Signs Quartile Distribution Employee Quartile Distribution Max Range 4th 3rd 2nd 1st

8 Vital Signs Gender Diversity DEH Gender Diversity All EH Employees All CCD Employees Residents of Denver 100% 90% 80% 70% 60% 50% 40% 30% 20% 10% 0% Female Male 8

9 Vital Signs Ethnic Diversity DEH Ethnic Diversity 100% 80% 60% 40% 20% 0% Individual Contributor A. Lead Worker B. Supervisor C. Middle Manager D. Director/ Executive F. Appointing Authority All EH Employees All CCD Employees Residents of Denver 8-Multi-Racial 7-Pacific Islander 6-Undeclared 5-Amer Indian 4-Asian 2-African Amer 1-White 9

10 Employee Engagement Citywide Survey Results Employee Engagement Index Citywide DEH * Citywide refers to all CSA limited and unlimited employees (N = 7,257 as of ) 10

11 Employee Engagement Citywide Survey Results 70 Percent Favorable (Strongly Agree and Agree) I am encouraged and expected to speak up about any agency practices and policies that are ethically questionable. I am appropriately involved in decisions that affect my work. My department is innovative in the way it provides services and products to its clients. DEH City of Denver My supervisor proactively resolves conflicts within our work group. My department/agency strives to provide its employees with with the latest technology required to do our job. 11

12 Environmental Health Mission Level Metrics Priority Metrics Projected Progress Community Health Childhood Weight Status % of children (2-17) obese Age Adjusted Death Rate from cardiovascular disease in Denver (per 100,000) Percent of individuals in Denver with 1 or more poor mental health days in the past 30 days Percent of individuals in Denver with 1 or more poor physical health days in the past 30 days Percent of students who smoked cigarettes or cigars, used chewing tobacco, snuff or dip on one or more of the last 30 days (HKCS Survey) 15.9% 16% 15.8% 15.5% % 38.2% 39% 39% 33.9% 36.5% 37% 37% N/A 15.7% 15.7% 15.5% 12

13 Environmental Health Mission Level Metrics Priority Metrics Projected Progress Community Health Create or enhance the number of healthy food environments Create or enhance the number of physical activity environments Number of policies, plans, processes with a health consideration as part of recommendations or projects being implemented N/A N/A N/A Percentage of retail tobacco visits with sales to minors 7.2% 8.3% 16% 20% 13

14 Environmental Health Mission Level Metrics Priority Metrics Public Health Inspection 2016 Projected Progress Critical Violations per Inspection in the Food Safety Section Complaint Response Time (days) Office of the Medical Examiner NAME Accreditation -% of postmortem reports completed in 30/60/90 days 40/90/97% 67/96/99% 87/97/98% 90/95/99% 14

15 Environmental Health Mission Level Metrics Priority Metrics Denver Animal Protection 2016 Projected Progress Animal s Length of Stay in DAP s Custody 15 days 10 days 9.5 days 9.5 days Percent of Adoptable Animals Adopted 82% 87% 89% 89% Percent of Animals Returned to Owners 25% 29% 30% 30% License Compliance (dogs) 18% 18% 19% 19% 15

16 Environmental Health Mission Level Metrics Priority Metrics Environmental Quality 2016 Projected Progress Water Quality: % of time meets recreational E.coli standard Resource Conservation energy saved (kwh) 45% 61% 57% 55% 11.2M 6.5M 5.7M 6.5M 16

17 Innovation Animal Protection 2016 Community Partner Outreach Delivers Public Health & Customer Service Improvements W 10th Ave W 6th Ave S Zuni St W Alameda Ave Sheridan Blvd W Florida Ave 17

18 Innovation Office of the Medical Examiner Digital Records Future State 5 Year Project Benefits Summary Project Benefits: Total Benefits Hard Benefits $ 11,567 Soft Benefits $ 39,994,070 Costs: $ 40,005,637 Project Cost $ 774,667 Post Implementation Costs $ 194,820 $ 969,487 Net Project Benefits $ 39,036,150 ROI 4026% 18

19 Innovation Public Health Inspections 2015: Conducted over 13,000 inspections Investigated over 2000 complaints Only 1 Program is Automated INTERNAL REVIEW Food Safety Violations per Inspection in 2015: DESIRED STATE: The Entire Division is Automated AUTOMATION DATA CAPTURE REPORTING TIMELY ENFORCEMENT PAPER REDUCTION REDUCE SUPPORT STAFF TIME 19

20 Innovation Executive Director s Office Administrative Citations Payment Plan 56% 53% 50% 47% 49% 44% 41% 38% 41% 40% 2014 (Pilot) (Projected % of Citations Sent to Collections 20

21 Questions Questions? 21