Sports Leaders UK Requested Centre Withdrawal Policy and procedure
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- Laureen Haynes
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1 Sports Leaders UK Requested Centre Withdrawal Policy and procedure Introduction This policy is aimed at Sports Leaders UK Qualification Centres and sets out the process you should follow to withdraw from Sports Leaders UK s Centre approved status. This policy outlines how Centres should inform Sports Leaders UK if they no longer wish to offer our qualifications (ie regulated by the regulatory authorities) and how Sports Leaders UK will manage the withdrawal in order to protect the interests of any learners/delegates registered on the qualification(s). Please note, whilst Sports Leaders UK have a regulatory responsibility to protect the interests of learners/delegates, the learners/delegates are recruited and registered by the Centre and not Sports Leaders UK and therefore any fees learners/delegates may have paid upon enrolment were paid to the Centre and not to Sports Leaders UK and as such Sports Leaders UK are not liable for refunding any fees. Review arrangements Sports Leaders UK will review the policy as part of our self-evaluation arrangements and revise it as and when necessary in response to customer and learner feedback or requests from, or good practice guidance issued by, the regulatory authorities If you would like to feedback any views please contact Sports Leaders UK via the details provided at the end of this policy. 1. Centre Withdrawal notification policy When a Centre wishes to withdraw from delivering Sports Leaders UK qualifications, the Centre should notify Sports Leaders UK in writing via submission of a completed withdrawal notification form at the end of this policy. No other formats will be accepted. Sports Leaders UK requires notification of withdrawal by 1 November of a given year to ensure that the Centre is not liable for that academic year s minimum spend. For example: a Centre who wishes to withdraw during the academic year must notify Sports Leaders UK by 1 November If this date is met, the Centre will be withdrawn once the withdrawal fee has been paid. They will not be expected to meet the minimum spend for the year. If a Centre notifies Sports Leaders UK after 1 November 2018, they will still be expected to meet the minimum spend for the year in addition to the withdrawal fee. Sports Leaders UK will confirm receipt of the notification within 5 working days of receiving the withdrawal notice. Page 1 of 5 Sports Leaders UK 2018 SLP014 Issue 2 02/18
2 Withdrawal from delivering Sports Leaders UK qualifications means a Centre will become inactive and therefore will no longer be accountable to the Terms and Conditions currently in place and will not be approved for delivering Sports Leaders UK qualifications. When a Centre withdraws from Sports Leaders UK s approval the Centre should take all reasonable steps to have transitional provisions to protect the interests of the learner(s) to include: Learners/delegates to be able to complete Sports Leaders UK qualifications where learners/delegates have been registered Providing or arranging an assessment opportunity for the learners/delegates Learner/delegate guidance and support Access to Centre s complaints and appeals procedures Certification claim on behalf of the learner/delegate Re-assessment opportunity for the learners/delegates if required. 2. Sports Leaders UK s Centre Withdrawal Procedure Sports Leaders UK will confirm receipt of the notification within 5 working days The Centre must maintain records of all learner/delegate assessment and internal verification activity and make these available to Sports Leaders UK for a final external quality assurance review before the Centre is placed as inactive. Sports Leaders UK will invoice the Centre the Withdrawal of Approved Centre fee to cover administration and Quality Assurance costs. In addition, any outstanding payments must be settled by the Centre before withdrawal is granted. Please note: For the withdrawal of approval to be activated the Centre must undergo a successful final Quality Assurance engagement to be completed by Sports Leaders UK Quality Assurance team. 3. Protecting learners through withdrawal of approval (Voluntary and enforced) Upon receipt of the withdrawal notification or an imposed sanction by Sports Leaders UK withdrawing Centre approval, Sports Leaders UK will assess whether any learner transition actions are needed, depending on the outcome of this assessment the following will happen: No learner/delegate transition required: Sports Leaders UK will carry out a final QA engagement as required. On receipt of a satisfactory QA engagement the Centre s records will be updated, to reflect the fact the Centre is no longer approved to offer the qualification(s). Learner/delegate transition actions required: Work with the Centre and/or any learners/delegates affected by the withdrawal in order to transfer them where possible and feasible to another Centre to enable them to carry on with the qualification(s) they are registered on. Page 2 of 5 Sports Leaders UK 2018 SLP014 Issue 2 02/18
3 If no alternative Centres are available/suitable for any learners/delegates affected by the withdrawal Sports Leaders UK will carry out direct assessment where possible. All costs for this additional assessment will be the responsibility of the Centre. Sports Leaders UK will invoice the Centre as appropriate. If the learners/delegates do not wish to carry on with the qualification(s), Sports Leaders UK would withdraw them from the qualification. Once all adverse effects for the learners/delegates are mitigated the Centre s records will be updated on activation of the withdrawal, to reflect the fact the Centre is no longer approved to offer the qualification(s) No costs will be passed onto the learner. At all times, the Sports Leaders UK staff member will seek to ensure that all parties affected by the withdrawal are kept appropriately informed throughout. If the Centre or learner is unhappy they can then take the matter through the Sports Leaders UK Complaints policy and procedure. Additionally, if the Centre is unhappy with the decision to withdraw approval then they can take the matter through the Sports Leaders UK Appeals policy and procedure. Contact us If you ve any queries about the contents of the policy, please contact Sports Leaders UK, Telephone: or via contact@sportsleaders.org or via post to: 24 Linford Forum, Rockingham Drive, Linford Wood, Milton Keynes, MK14 6LY. Page 3 of 5 Sports Leaders UK 2018 SLP014 Issue 2 02/18
4 Centre Approval Withdrawal Form Centre Name : Post Code: Centre Number: Date of submission: *Date of intention to withdraw: *Date -The above date should be on completion of all outstanding learners/delegates assessment and associated certificate to Sports Leaders UK awards and qualifications. In addition, Sports Leaders UK requires twelve weeks notice of Centre withdrawal. Sports Leaders UK values your feedback as to why you are withdrawing from delivery of all awards and qualifications. Please provide a brief summary of your withdrawal reasons below. Learners/delegates Do you have any outstanding registered learners/delegates registered onto Sports Leaders UK qualifications? Yes/No If yes, please provide a full list of learners/delegates names and the course number they are registered on. Please outline how you intend to support all existing learners/delegates through the remainder of their assessments (including guidance, support feedback on work submitted in preparation for assessment) to ensure their needs and expectations are met and standards are achieved as required. Page 4 of 5 Sports Leaders UK 2018 SLP014 Issue 2 02/18
5 External Quality Assurance Date of last External Quality Assurance (EQA) Review: Any Centre wanting to withdraw from delivering Sports Leaders UK qualifications will need to go through a final External Quality Assurance review. A Centre must maintain records of all learner assessment and internal quality assurance activity and make these available to Sports Leaders UK for a final external quality assurance review before the Centre is placed as inactive. Centre Course Manager name and contact number and address Page 5 of 5 Sports Leaders UK 2018 SLP014 Issue 2 02/18
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Contact address: Global Food Safety Initiative Foundation c/o The Consumer Goods Forum 22/24 rue du Gouverneur Général Eboué Issy-les-Moulineaux
Contact address: Global Food Safety Initiative Foundation c/o The Consumer Goods Forum 22/24 rue du Gouverneur Général Eboué 92130 Issy-les-Moulineaux France Secretariat email: gfsinfo@theconsumergoodsforum.com