September Prisma Platform. The complete solution for you and your clients

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1 September 2015 Prisma Platform The complete solution for you and your clients

2 Enhance your advice process Prisma, Zurich s market leading investment, communication and administrative platform is built around your needs and the needs of your customers. Unlike other platforms, Prisma doesn t simply focus on investment funds but rather provides the complete solution. So whether you are dealing with a new customer or reviewing an existing client, Prisma will provide all the support you need. Control Prisma allows you to manage your customer s retirement, savings, investment and protection needs from one single location. Administration and Online Valuations Simplify your client s valuations by accessing our unique dashboard. This one-stop solution allows you to see a single view of all your client s Zurich policies and what s more, you can provide this access to your client as well. Financial Planning Tools Bring your client conversations to life with the use of online planning tools. Prisma gives you access to our Risk Profile & Capacity for Loss Questionnaire, the Fund & Portfolio Builder, our Protection Calculator and the New Pension Projections tool. Investment Solutions Prisma provides you with access to our full suite of investment funds from our market favoured Pathway Multiasset funds through to our wide range of active and passively managed investments. 01

3 Client Reporting Market leading reporting tools for new customers and existing clients. We ve enhanced our reporting tools to make it even easier to communicate with clients. New Pre-sales Reporting for new customers we have enhanced our pre-sales reporting functionality to enable you to create bespoke, compliant, product specific reports for your customers. Incorporating risk profiling, fund solutions, regulatory requirements and even application forms the new Pre-sales Report will enhance your recommendation process. Enhanced Reporting for existing clients we ve added real time pension projections to our unique online dashboard and printed report. New Fund Charts Fund charts bring fund performance to life so we ve included fund performance charts into all our customer reports. These show performance at individual fund level and at overall portfolio level (for the pre-sale report). 02

4 Manage the transition from customer to client Zurich has a range of customer facing planning tools to help you simplify complex financial problems and ensure one-off transactional customers become long-term clients. Risk Profiler and Capacity for Loss Prisma s 9-question tool places a customer s risk profile score into a 1-7 risk scale. Uniquely it will also help identify the customer s capacity for loss an essential part of the risk conversation. Fund and Portfolio Builder Use Prisma s fund tool to identify investment solutions that match the customer s attitude to risk. Demonstrate to the customer how their chosen funds have performed over previous time periods. New Reporting Tool Find the right balance between identifying needs, promoting solutions and regulatory requirements. The new Prisma Presales Report finds the right balance between all the elements covering needs, product, risk, investment and regulatory requirements. The report will complement your existing suitability reports. Personalise your pre-sales report You can add in your company s logo and regulatory line. These will be saved for all future reports that you generate. If you wish to add your company s logo it should be in.jpeg format. Select the pension or investment product your customer is interested in and input the premium amount a regular or lump sum. Input your customer s address and personal details these will be used in the cover letter that accompanies the report. 03

5 Risk at the centre of the report You can quickly select your customer s 1-7 risk profile from the dropdown list or you can open the Risk Profile tool to generate a new score. Pathway or bespoke portfolio The system will automatically default to the Pathway Fund that matches the customer Risk Profile score. But of course you can simply open the Portfolio Builder tool to create a bespoke solution from the full range of available funds. Build your report You can decide what goes into the final report simply select the required sections. Outline the report in your Cover Letter either type directly into the free text box or import all the text from Word. You are not restricted in the amount of text you wish to import just remember to check the formatting after you import. The final step is to generate your PDF report and save a copy to your client s file. 04

6 The new Pre-sales Report Help convert more meetings into actual sales. Generated in seconds and tailored specifically to your customer, the new Pre-sales Report is a great addition to your face-to-face meetings. Cover letter tailored to your customer Key thoughts to help identify needs Your product recommendation Explaining risk 05

7 Identify needs Product and fund recommendations Fund factsheets Investment performance Regulatory requirements Application form Engage your customers with key information that s important to them. Personalised risk score with fund selection How selected funds have performed over time The regulatory required Customer Guide The essential Application Form 06

8 Keeping your existing clients informed and engaged Clients spend too little time reviewing their pension, savings and investments perhaps it s the amount of paperwork that exists. With Prisma, your clients can access all their Zurich policies from one single location and see an overall picture of their total holdings. This is available in real time and online through our unique Client Dashboard. More and more Financial Brokers are making use of the existing customer reporting tool this is a very simple way of keeping your customers informed and educated with regard to their Zurich holdings. 07

9 We ve upgraded the Dashboard with the inclusion of projected values for pension policies. These are based on the client s current contributions and you can also see the difference that increasing in the regular premium, paying an additional single premium, or increasing the retirement age will make to the projected values. The projection tool instantly shows the total projected value of all the client s policies, making the process of analysing a client s retirement planning much more efficient for you. New Projection Tool Adjust the retirement age or contribution amount to see how this impacts on your client s projected retirement amounts. 08

10 Platform Investment Solutions When you choose to invest with Zurich through the Prisma Platform you get access to a wide range of investment funds and solutions. Pathway Multi-asset Funds Pathway funds target long-term growth, with asset mixes that can deliver volatility and returns appropriate to your client s chosen risk profile. Pathway allows for a client s risk profile (as calculated using our Risk Profiler) to be matched to one of our risk targeted multi-asset funds. Pathway has five funds which are designed to match the ESMA* risk ratings 2 through to 6. For more information on our Pathway funds, please see the Pathway Multi- Asset Funds brochure. * European Securities and Markets Authority. Create your own portfolio The Prisma range of funds is a combination of internally managed Zurich funds and carefully selected external managed funds from some of the world s leading fund managers. You have full access to this range of funds and you can create client specific portfolios from them. 09

11 Transition Customer to Client Using Prisma to engage with new customers and existing clients brings uniformity to how you interact with them. Get to know your customer Understand goals & objectives Clear understanding of attitude to risk and capacity for loss Using Prisma, your new customers will experience an informative, straightforward and engaging transition into becoming long-term clients. Monitor, Review, Report Generate tailored reports at click of button End-to-end customer experience Research & reporting Investment solutions Detailed reports Dashboard view Single view of all client holdings Projection tool Application stage Online proposal tracking For More Information Talk to your Broker Consultant Visit our website at zurichlife.ie/brokercentre

12 Zurich Life Assurance plc Zurich House, Frascati Road, Blackrock, Co. Dublin, Ireland. Telephone: Fax: Website: Zurich Life Assurance plc is regulated by the Central Bank of Ireland. Intended for distribution within the Republic of Ireland. Print Ref: ZURL IB